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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cvent Event Management

    Score9 out of 10
    N/ACvent is a cloud-based enterprise event management company offering software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising…N/A

    Greater Giving

    Score9.1 out of 10
    N/AGreater Giving, a Global Payments company, works exclusively with schools and nonprofits across the United States and Canada—offering integrated technologies to help simplify event management; quickly train volunteers; streamline check-in and check-out; and raise more funds. Greater Giving solutions are based on a single cloud-based platform.N/A
    Pricing
    Cvent Event ManagementGreater Giving
    Editions & Modules
    No answers on this topic
    Event Package
    Contact Sales
    per year Unlimited Users and Events
    Express Package
    Contact Sales
    per year Unlimited Users and Events
    Virtual and In-Person Events Package
    Contact Sales
    per year Unlimited Users and Events
    Offerings
    Pricing Offerings
    Cvent Event ManagementGreater Giving
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsThe comparison chart helps to understand which package is best for any organization based on the features included.
    More Pricing Information
    Community Pulse
    Cvent Event ManagementGreater Giving
    Considered Both Products
    Cvent
    No answer on this topic
    Global Payments
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    277 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    221 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    273 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    176 Answers
    No answers on this topic
    Implementation went as expected
    92%
    Implementation went as expected
    184 Answers
    No answers on this topic
    Features
    Cvent Event ManagementGreater Giving
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Cvent Event Management and Greater Giving
    Feature
    Cvent Event Management
    7.3
    84 Ratings
    17% below category average
    Greater Giving
    -
    Ratings
    Responsive Design for Web Access7.281 Ratings00 Ratings
    Mobile Application7.984 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile6.879 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Cvent Event Management and Greater Giving
    Feature
    Cvent Event Management
    7.9
    76 Ratings
    6% below category average
    Greater Giving
    -
    Ratings
    Calendar integration8.058 Ratings00 Ratings
    Meeting initiation7.553 Ratings00 Ratings
    Integrates with social media7.149 Ratings00 Ratings
    Record meetings / events7.744 Ratings00 Ratings
    Slideshows7.836 Ratings00 Ratings
    Event registration9.278 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Cvent Event Management and Greater Giving
    Feature
    Cvent Event Management
    8.2
    66 Ratings
    2% below category average
    Greater Giving
    -
    Ratings
    Live chat8.855 Ratings00 Ratings
    Audience polling7.768 Ratings00 Ratings
    Q&A8.267 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Cvent Event Management and Greater Giving
    Feature
    Cvent Event Management
    7.6
    78 Ratings
    12% below category average
    Greater Giving
    -
    Ratings
    User authentication7.775 Ratings00 Ratings
    Participant roles & permissions7.976 Ratings00 Ratings
    Confidential attendee list7.370 Ratings00 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Cvent Event Management and Greater Giving
    Feature
    Cvent Event Management
    8.9
    86 Ratings
    5% above category average
    Greater Giving
    -
    Ratings
    Branding options8.683 Ratings00 Ratings
    Integration to Marketing Automation8.957 Ratings00 Ratings
    Attendee list export9.286 Ratings00 Ratings
    Virtual Event
    Comparison of Virtual Event features of Cvent Event Management and Greater Giving
    Feature
    Cvent Event Management
    8.5
    92 Ratings
    6% above category average
    Greater Giving
    -
    Ratings
    Registration, RSVP, and ticketing9.286 Ratings00 Ratings
    Email marketing7.990 Ratings00 Ratings
    Livestreaming7.946 Ratings00 Ratings
    Audience engagement8.676 Ratings00 Ratings
    Event recording8.247 Ratings00 Ratings
    Virtual booths8.649 Ratings00 Ratings
    Networking8.360 Ratings00 Ratings
    Event analytics9.088 Ratings00 Ratings
    Best Alternatives
    Cvent Event ManagementGreater Giving
    Small Businesses
    Whova
    Score9.6 out of 10
    Bonterra Network for Good
    Score9.3 out of 10
    Medium-sized Companies
    Splash
    Score7.7 out of 10
    GiveSmart by Momentive
    Score7.5 out of 10
    Enterprises
    Webex Events (formerly Socio)
    Score8.9 out of 10
    Kindsight iWave
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cvent Event ManagementGreater Giving
    Likelihood to Recommend
    9.5
    (425 ratings)
    8.0
    (6 ratings)
    Likelihood to Renew
    10.0
    (46 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (90 ratings)
    9.0
    (2 ratings)
    Availability
    9.0
    (5 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (115 ratings)
    10.0
    (2 ratings)
    In-Person Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    Online Training
    4.5
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.2
    (16 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    5.5
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    8.4
    (5 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.3
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Cvent Event ManagementGreater Giving
    Likelihood to Recommend
    Cvent
    Cvent has been great for our large flagship conferences, roadshows, exec forums, and webinars. From registration and attendee management all the way to post-event engagement and everything in between. Its custom reporting has helped us present business cases when we needed to eliminate certain events and has also helped us navigate challenging recruitment times by calling out patterns and successes.
    Incentivized
    Read full review
    Global Payments
    For our organization, Greater Giving is the best option because of the credit card swiping, the ease of the registration, and the tax receipts alone. I do wish that it would allow us to pass on the credit card fees to the purchaser, but for that reason, we don't use it for registration. For an organization NOT needing to swipe credit cards at the event for on-site purchases or using their tax receipt software, I do think that there are more affordable options.
    Incentivized
    Read full review
    Pros
    Cvent
    • Event registration - manages different registration types for different programming.
    • Audience Segmentation - from sessions to event emails to push notifications, Cvent's audience segmentation saves us so much time.
    • Training - Cvent has a vast library of help articles and community questions and answers to help both new and seasoned users.
    Read full review
    Global Payments
    • Website design is really easy and looks very professional.
    • Data uploads and downloads are generally pretty easy.
    • Process flows are nicely organized and easy for a non-technical person to figure out
    Read full review
    Cons
    Cvent
    • Growth emphasis seems slanted towards trade shows and events vendor integrations (less so on educational/attendee features)
    • Because of rapid incorporation of new functionality, documentation can lag behind the current platform
    • Complexity is growing, so the platform requires a significant investment of time and coordination to fully leverage
    Incentivized
    Read full review
    Global Payments
    • [I feel the] auction system is not as sophisticated as other systems
    • Staff support structure
    • Doesn't come out with updates very quickly [in my experience]
    Incentivized
    Read full review
    Likelihood to Renew
    Cvent
    We are very pleased with the features that Cvent gives us. The ease of use and the immediate support when something does stump us. Cvent provides us with everything that we need to run a successful event. The only reason I did not Rate Cvent as a 10 is the cost
    Incentivized
    Read full review
    Global Payments
    No answers on this topic
    Usability
    Cvent
    Super simple to use once configured. The solutions guide you through the process and the training resources and community fill in anything you can't figure out. Technical and non-technical users alike will be able to figure out how to successfully use the system.
    Incentivized
    Read full review
    Global Payments
    Greater Giving is very intuitive. It’s easy to set up in the backend and change as needed. Anytime we couldn’t figure something out on our own, our customer service representative was always available and super helpful!
    Incentivized
    Read full review
    Reliability and Availability
    Cvent
    There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times
    Incentivized
    Read full review
    Global Payments
    No answers on this topic
    Performance
    Cvent
    When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline
    Incentivized
    Read full review
    Global Payments
    No answers on this topic
    Support Rating
    Cvent
    The company offers 24/7 customer support, including phone, email, and chat support, to ensure that we can get help when we need it. Additionally, the platform has a comprehensive help center and knowledge base, including user guides, tutorials, and FAQs, which help us troubleshoot issues on our own. Cvent also provides training and support resources, including onboarding assistance, live training sessions, and webinars, which help us get the most out of the platform. Overall, Cvent appears to be committed to providing excellent customer support and resources to its users, which can help ensure a positive user experience and successful events.
    Incentivized
    Read full review
    Global Payments
    Online support was one of the worst customer service experiences I've ever had (I would give them a 1). Phone support and implementation support were very nice and knowledgeable.
    Read full review
    In-Person Training
    Cvent
    Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
    Incentivized
    Read full review
    Global Payments
    No answers on this topic
    Online Training
    Cvent
    It was all self-driven and I had to do a lot of searching around in the community to get answers.
    Incentivized
    Read full review
    Global Payments
    No answers on this topic
    Implementation Rating
    Cvent
    It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
    Incentivized
    Read full review
    Global Payments
    No answers on this topic
    Alternatives Considered
    Cvent
    There is no other tool that offers the same range of solutions as Cvent, all under one umbrella. With minimal reliance on APIs, client and associate data are more secure, making all stakeholders more comfortable with the software. All other solutions I looked at only solved one piece of the puzzle I was dealing with.
    Read full review
    Global Payments
    We currently use Eventbrite for our pre-event ticket and sponsorship sales as they have a much more streamlined webpage that is customizable, they allow us to pass on the fees to our purchasers, AND they do not charge an annual fee on top of the processing fees. However, they do not have the ability to let you swipe a credit card in advance - you need a membership to Bidding for Good to do so. We tried using Eventbrite and Bidding for Good for only 1 event before we switched back to Greater Giving. Neither platform allowed you to send out tax receipts and the on-site event management was subpar compared to the ease of Greater Giving.
    Incentivized
    Read full review
    Scalability
    Cvent
    I can see how this can help small AND large companies as they continue to grow
    Incentivized
    Read full review
    Global Payments
    No answers on this topic
    Return on Investment
    Cvent
    • Cvent Event Management has definitely provided great value with our exhibitors. It's a well organized system that they all trust and utilize each year now.
    • Cvent Event Management has also provided positive ROI on the app front. Our clients rely on the app to share information and it's saved us a lot of money in paper printing costs!
    Incentivized
    Read full review
    Global Payments
    • The reporting improved our abilities to provide accurate information more timely to the finance department - a plus when completing the annual 990 or other information for our auditors.
    • We saw an increase in collecting on pledges when we switched from a "text-to-give" platform (from another provider) to incorporating all event elements into Greater Giving. We were able to capture over 95% of gifts within 48 hours of the event compared to less than half that amount in previous years.
    • The reports generated by Greater Giving are better received by our board of directors - easier to digest and provide meaningful analytics
    Incentivized
    Read full review
    ScreenShots

    Greater Giving Screenshots

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