Chose ISL Light
Simple UI with ease of use for the end user. ISL Light compability with a range of Windows OS's. Cost effective. Great support and aftersale puts ISL Light at the front of the line.
Product | Rating | Most Used By | Product Summary | Starting Price |
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SolarWinds Dameware Remote Support (DRS) | N/A | DameWare Remote Support from Austin IT company SolarWinds is remote administration software for the remote control of desktops, laptops, and servers behind or outside the firewall, allowing registry editing, restart services, logging activity, account and password management, and more. The mobile app also provides access from a phone or tablet. DameWare Remote Support licensing is per technician, the number of end-user remote machines is irrelevant; one technician may receive a license for… | $276 per technician, unlimited end users | |
ISL Light | Small Businesses (1-50 employees) | ISL Light is remote support and remote access software that enables SMBs and large enterprises to offer fast and efficient support and maintenance for Windows, Mac and Linux computers as well as mobile device support for Android and iOS. ISL Light allows the operator to invite a client to join a support session by typing in a unique session code, or to start the remote support session directly from live chat software. The software is translated in 28 languages and used across… | $34.90 per month |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | DameWare Remote Support and Mini Remote Control are licensed based on the number of technician users that use the software for remote administration. There are no limits or restrictions for the number of end-users supported or the number of remote endpoints/computers supported. As you buy higher counts of licenses, the per-seat pricing goes down giving you a reduced total price. | — | ||||||||||||||
More Pricing Information |
SolarWinds Dameware Remote Support (DRS) | ISL Light | |
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Considered Both Products | SolarWinds Dameware Remote Support (DRS) No answer on this topic | ISL Light |
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Remote Administration |
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SolarWinds Dameware Remote Support (DRS) | ISL Light | |
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Small Businesses | Getscreen.me Score 9.8 out of 10 | Getscreen.me Score 9.8 out of 10 |
Medium-sized Companies | mRemoteNG Score 9.7 out of 10 | mRemoteNG Score 9.7 out of 10 |
Enterprises | Remote Desktop Services Score 9.0 out of 10 | Remote Desktop Services Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
SolarWinds Dameware Remote Support (DRS) | ISL Light | |
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Likelihood to Recommend | 8.5 (66 ratings) | 9.0 (35 ratings) |
Likelihood to Renew | 9.0 (13 ratings) | 9.1 (2 ratings) |
Usability | 9.0 (10 ratings) | 9.1 (1 ratings) |
Availability | 9.0 (1 ratings) | - (0 ratings) |
Performance | 8.5 (2 ratings) | - (0 ratings) |
Support Rating | 5.0 (9 ratings) | 9.1 (2 ratings) |
In-Person Training | 9.0 (1 ratings) | - (0 ratings) |
Online Training | 9.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 5.0 (8 ratings) | 9.1 (1 ratings) |
Configurability | 9.5 (2 ratings) | - (0 ratings) |
Ease of integration | 9.5 (2 ratings) | - (0 ratings) |
Product Scalability | 8.0 (2 ratings) | - (0 ratings) |
Vendor post-sale | 9.5 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 9.5 (2 ratings) | - (0 ratings) |
SolarWinds Dameware Remote Support (DRS) | ISL Light | |
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Likelihood to Recommend | SolarWinds | ISL Online |
Pros | SolarWinds | ISL Online |
Cons | SolarWinds | ISL Online |
Likelihood to Renew | SolarWinds | ISL Online |
Usability | SolarWinds | ISL Online |
Reliability and Availability | SolarWinds | ISL Online No answers on this topic |
Performance | SolarWinds | ISL Online No answers on this topic |
Support Rating | SolarWinds | ISL Online |
In-Person Training | SolarWinds | ISL Online No answers on this topic |
Online Training | SolarWinds | ISL Online No answers on this topic |
Implementation Rating | SolarWinds | ISL Online No answers on this topic |
Alternatives Considered | SolarWinds | ISL Online |
Scalability | SolarWinds | ISL Online No answers on this topic |
Return on Investment | SolarWinds | ISL Online |
ScreenShots | SolarWinds Dameware Remote Support (DRS) Screenshots | ISL Light Screenshots |