Darwinbox vs UKG Pro | TrustRadius

What users are saying about

Score 8.5 out of 10

Based on 16 reviews and ratings

Score 8.4 out of 10

Based on 1246 reviews and ratings

Take a Product Tour

Feature Set Ratings

Darwinbox ranks higher in 5 feature sets: Leave and Attendance Management, Asset Management, HR Reporting, Performance and Goals, Succession Planning
UKG Pro ranks higher in 6 feature sets: Human Resource Management, Payroll Management, Employee Self Service, Onboarding, Performance Management, Recruiting / ATS

Human Resource Management

7.1

Darwinbox

71%

8.2

UKG Pro

82%

UKG Pro ranks higher in 6/7 features

Employee demographic data

5.4

54%

3 Ratings

8.8

88%

672 Ratings

Employment history

6.7

67%

3 Ratings

8.4

84%

699 Ratings

Job profiles and administration

7.5

75%

3 Ratings

8.4

84%

675 Ratings

Workflow for transfers, promotions, pay raises, etc.

6.7

67%

3 Ratings

8.1

81%

663 Ratings

Organizational charting

8.2

82%

3 Ratings

7.7

77%

586 Ratings

Organization and location management

8.0

80%

3 Ratings

8.0

80%

602 Ratings

Compliance data (COBRA, OSHA, etc.)

N/A

0 Ratings

7.9

79%

473 Ratings

Payroll Management

7.7

Darwinbox

77%

8.5

UKG Pro

85%

UKG Pro ranks higher in 7/7 features

Pay calculation

7.3

73%

3 Ratings

9.0

90%

652 Ratings

Support for external payroll vendors

7.7

77%

3 Ratings

8.4

84%

303 Ratings

Off-cycle/On-Demand payment

7.6

76%

3 Ratings

8.6

86%

173 Ratings

Benefit plan administration

7.3

73%

3 Ratings

8.0

80%

592 Ratings

Salary revision and increment management

8.0

80%

3 Ratings

8.5

85%

525 Ratings

Reimbursement management

8.0

80%

3 Ratings

8.0

80%

60 Ratings

Direct deposit files

N/A

0 Ratings

9.0

90%

645 Ratings

Leave and Attendance Management

8.5

Darwinbox

85%

7.8

UKG Pro

78%

Darwinbox ranks higher in 3/3 features

Approval workflow

8.3

83%

3 Ratings

8.1

81%

461 Ratings

Balance details

9.0

90%

3 Ratings

7.8

78%

484 Ratings

Annual carry-forward and encashment

8.4

84%

3 Ratings

7.6

76%

399 Ratings

Employee Self Service

7.7

Darwinbox

77%

8.6

UKG Pro

86%

UKG Pro ranks higher in 5/5 features

View and generate pay and benefit information

8.1

81%

3 Ratings

8.9

89%

709 Ratings

Update personal information

8.2

82%

3 Ratings

9.0

90%

713 Ratings

View company policy documentation

7.9

79%

3 Ratings

8.7

87%

509 Ratings

Employee recognition

7.0

70%

3 Ratings

7.8

78%

257 Ratings

View job history

7.5

75%

3 Ratings

8.8

88%

698 Ratings

Asset Management

7.3

Darwinbox

73%

7.1

UKG Pro

71%

Darwinbox ranks higher in 1/1 features

Tracking of all physical assets

7.3

73%

3 Ratings

7.1

71%

173 Ratings

HR Reporting

8.3

Darwinbox

83%

7.2

UKG Pro

72%

Darwinbox ranks higher in 3/3 features

Report builder

8.5

85%

2 Ratings

7.4

74%

656 Ratings

Pre-built reports

8.0

80%

2 Ratings

7.7

77%

667 Ratings

Ability to combine HR data with external data

8.5

85%

2 Ratings

6.7

67%

452 Ratings

Onboarding

8.0

Darwinbox

80%

8.3

UKG Pro

83%

Darwinbox ranks higher in 1/2 features

New hire portal

9.0

90%

2 Ratings

8.4

84%

499 Ratings

Manager tracking tools

7.0

70%

2 Ratings

8.2

82%

402 Ratings

Performance and Goals

8.1

Darwinbox

81%

7.8

UKG Pro

78%

Darwinbox ranks higher in 4/4 features

Corporate goal setting

8.0

80%

2 Ratings

7.9

79%

261 Ratings

Individual goal setting

8.5

85%

2 Ratings

7.9

79%

323 Ratings

Line-of sight-visibility

8.0

80%

2 Ratings

7.6

76%

226 Ratings

Performance tracking

8.0

80%

2 Ratings

7.8

78%

303 Ratings

Performance Management

7.4

Darwinbox

74%

8.1

UKG Pro

81%

UKG Pro ranks higher in 5/5 features

Performance plans

8.0

80%

2 Ratings

8.1

81%

372 Ratings

Performance improvement plans

7.5

75%

2 Ratings

7.8

78%

292 Ratings

Review status tracking

7.0

70%

2 Ratings

8.2

82%

391 Ratings

Review reminders

6.5

65%

2 Ratings

8.1

81%

356 Ratings

Multiple review frequency

8.0

80%

2 Ratings

8.2

82%

299 Ratings

Succession Planning

7.7

Darwinbox

77%

7.5

UKG Pro

75%

Darwinbox ranks higher in 3/4 features

Create succession plans/pools

7.5

75%

2 Ratings

7.1

71%

135 Ratings

Candidate ranking

8.0

80%

2 Ratings

7.6

76%

141 Ratings

Candidate search

7.5

75%

2 Ratings

7.7

77%

141 Ratings

Candidate development

8.0

80%

2 Ratings

7.5

75%

134 Ratings

Recruiting / ATS

7.8

Darwinbox

78%

8.1

UKG Pro

81%

UKG Pro ranks higher in 5/7 features

Job Requisition Management

7.5

75%

2 Ratings

8.1

81%

396 Ratings

Company Website Posting

7.5

75%

2 Ratings

8.7

87%

380 Ratings

Publish to Social Media

8.5

85%

2 Ratings

8.0

80%

301 Ratings

Job Search Site Posting

7.0

70%

2 Ratings

8.3

83%

354 Ratings

Duplicate Candidate Prevention

7.0

70%

2 Ratings

7.5

75%

293 Ratings

Applicant Tracking

8.0

80%

2 Ratings

8.4

84%

380 Ratings

Notifications and Alerts

9.0

90%

2 Ratings

7.9

79%

355 Ratings

Attribute Ratings

UKG Pro is rated higher in 1 area: Likelihood to Recommend

Darwinbox

71%

3 Ratings

8.5

UKG Pro

85%

865 Ratings

Darwinbox

N/A

0 Ratings

9.7

UKG Pro

97%

190 Ratings

Darwinbox

N/A

0 Ratings

7.8

UKG Pro

78%

148 Ratings

Darwinbox

N/A

0 Ratings

9.0

UKG Pro

90%

128 Ratings

Darwinbox

N/A

0 Ratings

8.4

UKG Pro

84%

479 Ratings

Darwinbox

N/A

0 Ratings

8.1

UKG Pro

81%

785 Ratings

Darwinbox

N/A

0 Ratings

8.0

UKG Pro

80%

83 Ratings

Darwinbox

N/A

0 Ratings

8.0

UKG Pro

80%

195 Ratings

Darwinbox

N/A

0 Ratings

8.4

UKG Pro

84%

152 Ratings

Darwinbox

N/A

0 Ratings

8.8

UKG Pro

88%

89 Ratings

Pros

Employee Management - including personal details and other core HR and resourcing features e.g. time tracking, expense, payroll etc
Workforce planning, recruitment, tracking the recruitment drives and interview statuses and updates for the potential hires at one place
Integrated Rewards and Recognition, Performance management systems, and project and resourcing management
Great analytics dashboard allowing the more holistic and drill down visualization as per the need

Read full review

Himanshu Shah

Senior Manager

AGC Networks (an Essar Group of Companies)Computer & Network Security, 5001-10,000 employees

View all 3 answers on this topic

People Analytics reporting is great - with the Cognos Analytics background to create all types of reporting; from dashboards to simple reporting
Employee Self Service - allowing the employee to own their information and providing helpful space for them to maintain it with the web and mobile app
Manager Self Service - putting information in Managers' hands in order to get them to make the best decisions on their personnel. The roles that add the My Team menu allow Managers to see Talent, Job, Compensation, and other information for all their folks and also compare to the rest of the team.

Read full review

Richard Grossman

Human Resources Information Manager

Odyssey SystemsGovernment Relations, 501-1000 employees

View all 865 answers on this topic

Cons

The app version is a bit lankier than the pc version.
Interface customization would be great for individuals wanting to change style.
No other real issue to improve, possibly lower the price but that's not too bad.

Read full review

Mario Alvarez

Financial Aid Advisor

The College Of Health Care ProfessionsFinancial Services, 11-50 employees

View all 3 answers on this topic

From what I've recently seen, some of the new models of time clocks offered by UKG are not as user-friendly as previous models that will soon no longer be supported. We are still waiting on further info on other options/clocks that won't extend the time it takes our hourly employees to enter new time/projects that they are working on.

Read full review

Wendy Thompson

Payroll Manager

TOLMAR, Inc.Pharmaceuticals, 501-1000 employees

View all 865 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Starting Price

—

Likelihood to Renew

No score

No answers yet

No answers on this topic

UKG Pro 9.7

Based on 190 answers

We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product

Read full review

Bailey Thomas

HR/Payroll Specialist

Hampton AffiliatesPaper & Forest Products, 1001-5000 employees

View all 190 answers on this topic

Usability

No score

No answers yet

No answers on this topic

UKG Pro 7.8

Based on 148 answers

There is a lot of functionality that we still have not been able to take advantage of due to getting our system up and running. Customer Service is a little strained at the moment due to the recent M&A's. I expect that things will get better in due time as we become more familiar with the system and customer service improves.

Read full review

Chanel M Nelson, MHRM

Senior Human Resources Generalist

Continental Office est. 1939Furniture, 51-200 employees

View all 148 answers on this topic

Reliability and Availability

No score

No answers yet

No answers on this topic

UKG Pro 9.0

Based on 128 answers

I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.

Read full review

Juan Osegueda

Payroll Manager

Hostmark Hospitality GroupHospitality, 1001-5000 employees

View all 128 answers on this topic

Performance

No score

No answers yet

No answers on this topic

UKG Pro 8.4

Based on 479 answers

Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.

Read full review

Christi Wehby

HRIS Sr. Director

Community Health SystemsHospital & Health Care, 10,001+ employees

View all 479 answers on this topic

Support Rating

No score

No answers yet

No answers on this topic

UKG Pro 8.1

Based on 785 answers

Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.

Read full review

Jeremy Johnson

Management Trainee, Human Resources

Melaleuca:The Wellness CompanyConsumer Goods, 5001-10,000 employees

View all 785 answers on this topic

In-Person Training

No score

No answers yet

No answers on this topic

UKG Pro 8.0

Based on 83 answers

I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.

Read full review

Rachel Russ

HR Admin and Systems Coordinator

Spurs Sports & EntertainmentSports, 201-500 employees

View all 83 answers on this topic

Online Training

No score

No answers yet

No answers on this topic

UKG Pro 8.0

Based on 195 answers

I love that it's free and flexible. Some of it could have a little more hands-on and have trainers that can answer different scenarios. If the trainer has not been a user, they may not always be able to relate. In most cases they do a great job at answering questions.

Read full review

Judy Frank

Payroll/HRIS Manager

PLH GroupConstruction, 1001-5000 employees

View all 195 answers on this topic

Implementation Rating

No score

No answers yet

No answers on this topic

UKG Pro 8.4

Based on 152 answers

Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.

Read full review

Jack Klott, SHRM-SCP

VP Human Resources

Independent BankBanking, 501-1000 employees

View all 152 answers on this topic

Alternatives Considered

Darwinbox is up there with ADP in terms of quality for employers to use in such an open-level style. I personally would support the use of Darwinbox against the competition.

Read full review

Mario Alvarez

Financial Aid Advisor

The College Of Health Care ProfessionsFinancial Services, 11-50 employees

View all 3 answers on this topic

UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either close to or less than the others so the cost/benefit FAR outweighed the competitors.

Read full review

Aaron White

Sr HRIS Analyst

Cardinal Glass Industries, Inc.Glass, Ceramics & Concrete, 5001-10,000 employees

View all 865 answers on this topic

Scalability

No score

No answers yet

No answers on this topic

UKG Pro 8.8

Based on 89 answers

The UltiPro HRMS platform offers Flexibility & Accessibility. We are able to add a component company to our existing profile with ease. UltiPro provides a step-by-step guide to component company implementation. The process was flawless!the HRMS homepage is customizable. We place a large amount of data on our HRMS homepage for employees to view and print, regardless of their location, as long as they have internet access. The Human Resources Department no longer prints and distribute Employee Handbooks, Policies & Procedures, and Group Health SPDs, as this information is available on HRMS.

Read full review

Deborah Booker

HRMS/Payroll Manager

Georgia Farm BureauInsurance, 1001-5000 employees

View all 89 answers on this topic

Return on Investment

The ability to view the organization structure and functional structure for the entire company.
One-stop solution for talent acquisition, payroll, leaves, reimbursements, attendance (time-sheet), holidays, etc. So I don't have to open a lot of different apps.

Read full review

Verified User

Manager in Marketing

Computer Software Company, 1001-5000 employees

View all 3 answers on this topic

UKG has many great features that help streamline our processes and help us to better manage our time. We are excited to be adding the case management and file management this year and our hope is this will benefit all departments.

Read full review

Victoria Tourangeau

HRIS Coordinator

Brockton Area Multi Services IncNon-profit Organization Management, 1001-5000 employees