What users are saying about
16 Ratings
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Top Rated
1246 Ratings
16 Ratings
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Score 8.5 out of 100

UKG Pro

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Top Rated
1246 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Feature Set Ratings

  • Darwinbox ranks higher in 5 feature sets: Leave and Attendance Management, Asset Management, HR Reporting, Performance and Goals, Succession Planning
  • UKG Pro ranks higher in 6 feature sets: Human Resource Management, Payroll Management, Employee Self Service, Onboarding, Performance Management, Recruiting / ATS

Human Resource Management

7.1

Darwinbox

71%
8.2

UKG Pro

82%
UKG Pro ranks higher in 6/7 features

Employee demographic data

5.4
54%
3 Ratings
8.8
88%
672 Ratings

Employment history

6.7
67%
3 Ratings
8.4
84%
699 Ratings

Job profiles and administration

7.5
75%
3 Ratings
8.4
84%
675 Ratings

Workflow for transfers, promotions, pay raises, etc.

6.7
67%
3 Ratings
8.1
81%
663 Ratings

Organizational charting

8.2
82%
3 Ratings
7.7
77%
586 Ratings

Organization and location management

8.0
80%
3 Ratings
8.0
80%
602 Ratings

Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings
7.9
79%
473 Ratings

Payroll Management

7.7

Darwinbox

77%
8.5

UKG Pro

85%
UKG Pro ranks higher in 7/7 features

Pay calculation

7.3
73%
3 Ratings
9.0
90%
652 Ratings

Support for external payroll vendors

7.7
77%
3 Ratings
8.4
84%
303 Ratings

Off-cycle/On-Demand payment

7.6
76%
3 Ratings
8.6
86%
173 Ratings

Benefit plan administration

7.3
73%
3 Ratings
8.0
80%
592 Ratings

Salary revision and increment management

8.0
80%
3 Ratings
8.5
85%
525 Ratings

Reimbursement management

8.0
80%
3 Ratings
8.0
80%
60 Ratings

Direct deposit files

N/A
0 Ratings
9.0
90%
645 Ratings

Leave and Attendance Management

8.5

Darwinbox

85%
7.8

UKG Pro

78%
Darwinbox ranks higher in 3/3 features

Approval workflow

8.3
83%
3 Ratings
8.1
81%
461 Ratings

Balance details

9.0
90%
3 Ratings
7.8
78%
484 Ratings

Annual carry-forward and encashment

8.4
84%
3 Ratings
7.6
76%
399 Ratings

Employee Self Service

7.7

Darwinbox

77%
8.6

UKG Pro

86%
UKG Pro ranks higher in 5/5 features

View and generate pay and benefit information

8.1
81%
3 Ratings
8.9
89%
709 Ratings

Update personal information

8.2
82%
3 Ratings
9.0
90%
713 Ratings

View company policy documentation

7.9
79%
3 Ratings
8.7
87%
509 Ratings

Employee recognition

7.0
70%
3 Ratings
7.8
78%
257 Ratings

View job history

7.5
75%
3 Ratings
8.8
88%
698 Ratings

Asset Management

7.3

Darwinbox

73%
7.1

UKG Pro

71%
Darwinbox ranks higher in 1/1 features

Tracking of all physical assets

7.3
73%
3 Ratings
7.1
71%
173 Ratings

HR Reporting

8.3

Darwinbox

83%
7.2

UKG Pro

72%
Darwinbox ranks higher in 3/3 features

Report builder

8.5
85%
2 Ratings
7.4
74%
656 Ratings

Pre-built reports

8.0
80%
2 Ratings
7.7
77%
667 Ratings

Ability to combine HR data with external data

8.5
85%
2 Ratings
6.7
67%
452 Ratings

Onboarding

8.0

Darwinbox

80%
8.3

UKG Pro

83%
Darwinbox ranks higher in 1/2 features

New hire portal

9.0
90%
2 Ratings
8.4
84%
499 Ratings

Manager tracking tools

7.0
70%
2 Ratings
8.2
82%
402 Ratings

Performance and Goals

8.1

Darwinbox

81%
7.8

UKG Pro

78%
Darwinbox ranks higher in 4/4 features

Corporate goal setting

8.0
80%
2 Ratings
7.9
79%
261 Ratings

Individual goal setting

8.5
85%
2 Ratings
7.9
79%
323 Ratings

Line-of sight-visibility

8.0
80%
2 Ratings
7.6
76%
226 Ratings

Performance tracking

8.0
80%
2 Ratings
7.8
78%
303 Ratings

Performance Management

7.4

Darwinbox

74%
8.1

UKG Pro

81%
UKG Pro ranks higher in 5/5 features

Performance plans

8.0
80%
2 Ratings
8.1
81%
372 Ratings

Performance improvement plans

7.5
75%
2 Ratings
7.8
78%
292 Ratings

Review status tracking

7.0
70%
2 Ratings
8.2
82%
391 Ratings

Review reminders

6.5
65%
2 Ratings
8.1
81%
356 Ratings

Multiple review frequency

8.0
80%
2 Ratings
8.2
82%
299 Ratings

Succession Planning

7.7

Darwinbox

77%
7.5

UKG Pro

75%
Darwinbox ranks higher in 3/4 features

Create succession plans/pools

7.5
75%
2 Ratings
7.1
71%
135 Ratings

Candidate ranking

8.0
80%
2 Ratings
7.6
76%
141 Ratings

Candidate search

7.5
75%
2 Ratings
7.7
77%
141 Ratings

Candidate development

8.0
80%
2 Ratings
7.5
75%
134 Ratings

Recruiting / ATS

7.8

Darwinbox

78%
8.1

UKG Pro

81%
UKG Pro ranks higher in 5/7 features

Job Requisition Management

7.5
75%
2 Ratings
8.1
81%
396 Ratings

Company Website Posting

7.5
75%
2 Ratings
8.7
87%
380 Ratings

Publish to Social Media

8.5
85%
2 Ratings
8.0
80%
301 Ratings

Job Search Site Posting

7.0
70%
2 Ratings
8.3
83%
354 Ratings

Duplicate Candidate Prevention

7.0
70%
2 Ratings
7.5
75%
293 Ratings

Applicant Tracking

8.0
80%
2 Ratings
8.4
84%
380 Ratings

Notifications and Alerts

9.0
90%
2 Ratings
7.9
79%
355 Ratings

Attribute Ratings

  • UKG Pro is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.1

Darwinbox

71%
3 Ratings
8.5

UKG Pro

85%
865 Ratings

Likelihood to Renew

Darwinbox

N/A
0 Ratings
9.7

UKG Pro

97%
190 Ratings

Usability

Darwinbox

N/A
0 Ratings
7.8

UKG Pro

78%
148 Ratings

Availability

Darwinbox

N/A
0 Ratings
9.0

UKG Pro

90%
128 Ratings

Performance

Darwinbox

N/A
0 Ratings
8.4

UKG Pro

84%
479 Ratings

Support Rating

Darwinbox

N/A
0 Ratings
8.1

UKG Pro

81%
785 Ratings

In-Person Training

Darwinbox

N/A
0 Ratings
8.0

UKG Pro

80%
83 Ratings

Online Training

Darwinbox

N/A
0 Ratings
8.0

UKG Pro

80%
195 Ratings

Implementation Rating

Darwinbox

N/A
0 Ratings
8.4

UKG Pro

84%
152 Ratings

Product Scalability

Darwinbox

N/A
0 Ratings
8.8

UKG Pro

88%
89 Ratings

Likelihood to Recommend

Darwinbox

Employees that come into work are needed to clock in to get paid for the amount of time they are working per day. They will log on to Darwinbox and clock in as soon as they can. Some will use the PTO they have available to use. HR will be able to make payroll in a timely manner for employees.
Mario Alvarez | TrustRadius Reviewer

UKG Pro

I love that UKG [Pro] is open to new ideas and implementing changes based on client feedback. UKG [Pro] has a very robust reporting and analytic database with BI reporting. [The] platform is setup to handle the full life cycle of employees and is very user-friendly. UKG [Pro] is always upgrading and coming up with new products to enhance [the] user and admin experience.
Tonia Douglas | TrustRadius Reviewer

Pros

Darwinbox

  • Employee Management - including personal details and other core HR and resourcing features e.g. time tracking, expense, payroll etc
  • Workforce planning, recruitment, tracking the recruitment drives and interview statuses and updates for the potential hires at one place
  • Integrated Rewards and Recognition, Performance management systems, and project and resourcing management
  • Great analytics dashboard allowing the more holistic and drill down visualization as per the need
Himanshu Shah | TrustRadius Reviewer

UKG Pro

  • People Analytics reporting is great - with the Cognos Analytics background to create all types of reporting; from dashboards to simple reporting
  • Employee Self Service - allowing the employee to own their information and providing helpful space for them to maintain it with the web and mobile app
  • Manager Self Service - putting information in Managers' hands in order to get them to make the best decisions on their personnel. The roles that add the My Team menu allow Managers to see Talent, Job, Compensation, and other information for all their folks and also compare to the rest of the team.
Richard Grossman | TrustRadius Reviewer

Cons

Darwinbox

  • The app version is a bit lankier than the pc version.
  • Interface customization would be great for individuals wanting to change style.
  • No other real issue to improve, possibly lower the price but that's not too bad.
Mario Alvarez | TrustRadius Reviewer

UKG Pro

  • From what I've recently seen, some of the new models of time clocks offered by UKG are not as user-friendly as previous models that will soon no longer be supported. We are still waiting on further info on other options/clocks that won't extend the time it takes our hourly employees to enter new time/projects that they are working on.
Wendy Thompson | TrustRadius Reviewer

Pricing Details

Darwinbox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

UKG Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Darwinbox

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 9.7
Based on 190 answers
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Bailey Thomas | TrustRadius Reviewer

Usability

Darwinbox

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 7.8
Based on 148 answers
There is a lot of functionality that we still have not been able to take advantage of due to getting our system up and running. Customer Service is a little strained at the moment due to the recent M&A's. I expect that things will get better in due time as we become more familiar with the system and customer service improves.
Chanel M Nelson, MHRM | TrustRadius Reviewer

Reliability and Availability

Darwinbox

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 9.0
Based on 128 answers
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
Juan Osegueda | TrustRadius Reviewer

Performance

Darwinbox

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 8.4
Based on 479 answers
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
Christi Wehby | TrustRadius Reviewer

Support Rating

Darwinbox

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 8.1
Based on 785 answers
Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.
Jeremy Johnson | TrustRadius Reviewer

In-Person Training

Darwinbox

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 8.0
Based on 83 answers
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Rachel Russ | TrustRadius Reviewer

Online Training

Darwinbox

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 8.0
Based on 195 answers
I love that it's free and flexible. Some of it could have a little more hands-on and have trainers that can answer different scenarios. If the trainer has not been a user, they may not always be able to relate. In most cases they do a great job at answering questions.
Judy Frank | TrustRadius Reviewer

Implementation Rating

Darwinbox

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 8.4
Based on 152 answers
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
Jack Klott, SHRM-SCP | TrustRadius Reviewer

Alternatives Considered

Darwinbox

Darwinbox is up there with ADP in terms of quality for employers to use in such an open-level style. I personally would support the use of Darwinbox against the competition.
Mario Alvarez | TrustRadius Reviewer

UKG Pro

UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either close to or less than the others so the cost/benefit FAR outweighed the competitors.
Aaron White | TrustRadius Reviewer

Scalability

Return on Investment

Darwinbox

  • The ability to view the organization structure and functional structure for the entire company.
  • One-stop solution for talent acquisition, payroll, leaves, reimbursements, attendance (time-sheet), holidays, etc. So I don't have to open a lot of different apps.
Anonymous | TrustRadius Reviewer

UKG Pro

  • UKG has many great features that help streamline our processes and help us to better manage our time. We are excited to be adding the case management and file management this year and our hope is this will benefit all departments.
Victoria Tourangeau | TrustRadius Reviewer

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