16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 16 reviews and ratings
UKG Pro
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
1246 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 1246 reviews and ratings
Feature Set Ratings
- Darwinbox ranks higher in 5 feature sets: Leave and Attendance Management, Asset Management, HR Reporting, Performance and Goals, Succession Planning
- UKG Pro ranks higher in 6 feature sets: Human Resource Management, Payroll Management, Employee Self Service, Onboarding, Performance Management, Recruiting / ATS
Human Resource Management
7.1
Darwinbox
71%

8.2
UKG Pro
82%
UKG Pro ranks higher in 6/7 features
UKG Pro ranks higher in 6/7 features
Employee demographic data
5.4
54%
3 Ratings

8.8
88%
672 Ratings
Employment history
6.7
67%
3 Ratings

8.4
84%
699 Ratings
Job profiles and administration
7.5
75%
3 Ratings

8.4
84%
675 Ratings
Workflow for transfers, promotions, pay raises, etc.
6.7
67%
3 Ratings

8.1
81%
663 Ratings
Organizational charting
8.2
82%
3 Ratings

7.7
77%
586 Ratings
Organization and location management
8.0
80%
3 Ratings

8.0
80%
602 Ratings
Compliance data (COBRA, OSHA, etc.)
N/A
0 Ratings

7.9
79%
473 Ratings
Payroll Management
7.7
Darwinbox
77%

8.5
UKG Pro
85%
UKG Pro ranks higher in 7/7 features
UKG Pro ranks higher in 7/7 features
Pay calculation
7.3
73%
3 Ratings

9.0
90%
652 Ratings
Support for external payroll vendors
7.7
77%
3 Ratings

8.4
84%
303 Ratings
Off-cycle/On-Demand payment
7.6
76%
3 Ratings

8.6
86%
173 Ratings
Benefit plan administration
7.3
73%
3 Ratings

8.0
80%
592 Ratings
Salary revision and increment management
8.0
80%
3 Ratings

8.5
85%
525 Ratings
Reimbursement management
8.0
80%
3 Ratings

8.0
80%
60 Ratings
Direct deposit files
N/A
0 Ratings

9.0
90%
645 Ratings
Leave and Attendance Management
8.5
Darwinbox
85%

7.8
UKG Pro
78%
Darwinbox ranks higher in 3/3 features
Darwinbox ranks higher in 3/3 features
Approval workflow
8.3
83%
3 Ratings

8.1
81%
461 Ratings
Balance details
9.0
90%
3 Ratings

7.8
78%
484 Ratings
Annual carry-forward and encashment
8.4
84%
3 Ratings

7.6
76%
399 Ratings
Employee Self Service
7.7
Darwinbox
77%

8.6
UKG Pro
86%
UKG Pro ranks higher in 5/5 features
UKG Pro ranks higher in 5/5 features
View and generate pay and benefit information
8.1
81%
3 Ratings

8.9
89%
709 Ratings
Update personal information
8.2
82%
3 Ratings

9.0
90%
713 Ratings
View company policy documentation
7.9
79%
3 Ratings

8.7
87%
509 Ratings
Employee recognition
7.0
70%
3 Ratings

7.8
78%
257 Ratings
View job history
7.5
75%
3 Ratings

8.8
88%
698 Ratings
Asset Management
7.3
Darwinbox
73%

7.1
UKG Pro
71%
Darwinbox ranks higher in 1/1 features
Darwinbox ranks higher in 1/1 features
Tracking of all physical assets
7.3
73%
3 Ratings

7.1
71%
173 Ratings
HR Reporting
8.3
Darwinbox
83%

7.2
UKG Pro
72%
Darwinbox ranks higher in 3/3 features
Darwinbox ranks higher in 3/3 features
Report builder
8.5
85%
2 Ratings

7.4
74%
656 Ratings
Pre-built reports
8.0
80%
2 Ratings

7.7
77%
667 Ratings
Ability to combine HR data with external data
8.5
85%
2 Ratings

6.7
67%
452 Ratings
Onboarding
8.0
Darwinbox
80%

8.3
UKG Pro
83%
Darwinbox ranks higher in 1/2 features
Darwinbox ranks higher in 1/2 features
New hire portal
9.0
90%
2 Ratings

8.4
84%
499 Ratings
Manager tracking tools
7.0
70%
2 Ratings

8.2
82%
402 Ratings
Performance and Goals
8.1
Darwinbox
81%

7.8
UKG Pro
78%
Darwinbox ranks higher in 4/4 features
Darwinbox ranks higher in 4/4 features
Corporate goal setting
8.0
80%
2 Ratings

7.9
79%
261 Ratings
Individual goal setting
8.5
85%
2 Ratings

7.9
79%
323 Ratings
Line-of sight-visibility
8.0
80%
2 Ratings

7.6
76%
226 Ratings
Performance tracking
8.0
80%
2 Ratings

7.8
78%
303 Ratings
Performance Management
7.4
Darwinbox
74%

8.1
UKG Pro
81%
UKG Pro ranks higher in 5/5 features
UKG Pro ranks higher in 5/5 features
Performance plans
8.0
80%
2 Ratings

8.1
81%
372 Ratings
Performance improvement plans
7.5
75%
2 Ratings

7.8
78%
292 Ratings
Review status tracking
7.0
70%
2 Ratings

8.2
82%
391 Ratings
Review reminders
6.5
65%
2 Ratings

8.1
81%
356 Ratings
Multiple review frequency
8.0
80%
2 Ratings

8.2
82%
299 Ratings
Succession Planning
7.7
Darwinbox
77%

7.5
UKG Pro
75%
Darwinbox ranks higher in 3/4 features
Darwinbox ranks higher in 3/4 features
Create succession plans/pools
7.5
75%
2 Ratings

7.1
71%
135 Ratings
Candidate ranking
8.0
80%
2 Ratings

7.6
76%
141 Ratings
Candidate search
7.5
75%
2 Ratings

7.7
77%
141 Ratings
Candidate development
8.0
80%
2 Ratings

7.5
75%
134 Ratings
Recruiting / ATS
7.8
Darwinbox
78%

8.1
UKG Pro
81%
UKG Pro ranks higher in 5/7 features
UKG Pro ranks higher in 5/7 features
Job Requisition Management
7.5
75%
2 Ratings

8.1
81%
396 Ratings
Company Website Posting
7.5
75%
2 Ratings

8.7
87%
380 Ratings
Publish to Social Media
8.5
85%
2 Ratings

8.0
80%
301 Ratings
Job Search Site Posting
7.0
70%
2 Ratings

8.3
83%
354 Ratings
Duplicate Candidate Prevention
7.0
70%
2 Ratings

7.5
75%
293 Ratings
Applicant Tracking
8.0
80%
2 Ratings

8.4
84%
380 Ratings
Notifications and Alerts
9.0
90%
2 Ratings

7.9
79%
355 Ratings
Attribute Ratings
- UKG Pro is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
7.1
Darwinbox
71%
3 Ratings

8.5
UKG Pro
85%
865 Ratings
Likelihood to Renew
Darwinbox
N/A
0 Ratings

9.7
UKG Pro
97%
190 Ratings
Usability
Darwinbox
N/A
0 Ratings

7.8
UKG Pro
78%
148 Ratings
Availability
Darwinbox
N/A
0 Ratings

9.0
UKG Pro
90%
128 Ratings
Performance
Darwinbox
N/A
0 Ratings

8.4
UKG Pro
84%
479 Ratings
Support Rating
Darwinbox
N/A
0 Ratings

8.1
UKG Pro
81%
785 Ratings
In-Person Training
Darwinbox
N/A
0 Ratings

8.0
UKG Pro
80%
83 Ratings
Online Training
Darwinbox
N/A
0 Ratings

8.0
UKG Pro
80%
195 Ratings
Implementation Rating
Darwinbox
N/A
0 Ratings

8.4
UKG Pro
84%
152 Ratings
Product Scalability
Darwinbox
N/A
0 Ratings

8.8
UKG Pro
88%
89 Ratings
Likelihood to Recommend
Darwinbox
Employees that come into work are needed to clock in to get paid for the amount of time they are working per day. They will log on to Darwinbox and clock in as soon as they can. Some will use the PTO they have available to use. HR will be able to make payroll in a timely manner for employees.
Financial Aid Advisor
The College Of Health Care ProfessionsFinancial Services, 11-50 employees
UKG Pro
I love that UKG [Pro] is open to new ideas and implementing changes based on client feedback. UKG [Pro] has a very robust reporting and analytic database with BI reporting. [The] platform is setup to handle the full life cycle of employees and is very user-friendly. UKG [Pro] is always upgrading and coming up with new products to enhance [the] user and admin experience.
VP of Human Resources
Hankey Investment CompanyFinancial Services, 1001-5000 employees
Pros
Darwinbox
- Employee Management - including personal details and other core HR and resourcing features e.g. time tracking, expense, payroll etc
- Workforce planning, recruitment, tracking the recruitment drives and interview statuses and updates for the potential hires at one place
- Integrated Rewards and Recognition, Performance management systems, and project and resourcing management
- Great analytics dashboard allowing the more holistic and drill down visualization as per the need
Senior Manager
AGC Networks (an Essar Group of Companies)Computer & Network Security, 5001-10,000 employees
UKG Pro
- People Analytics reporting is great - with the Cognos Analytics background to create all types of reporting; from dashboards to simple reporting
- Employee Self Service - allowing the employee to own their information and providing helpful space for them to maintain it with the web and mobile app
- Manager Self Service - putting information in Managers' hands in order to get them to make the best decisions on their personnel. The roles that add the My Team menu allow Managers to see Talent, Job, Compensation, and other information for all their folks and also compare to the rest of the team.
Human Resources Information Manager
Odyssey SystemsGovernment Relations, 501-1000 employees
Cons
Darwinbox
- The app version is a bit lankier than the pc version.
- Interface customization would be great for individuals wanting to change style.
- No other real issue to improve, possibly lower the price but that's not too bad.
Financial Aid Advisor
The College Of Health Care ProfessionsFinancial Services, 11-50 employees
UKG Pro
- From what I've recently seen, some of the new models of time clocks offered by UKG are not as user-friendly as previous models that will soon no longer be supported. We are still waiting on further info on other options/clocks that won't extend the time it takes our hourly employees to enter new time/projects that they are working on.
Payroll Manager
TOLMAR, Inc.Pharmaceuticals, 501-1000 employees
Pricing Details
Darwinbox
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—UKG Pro
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Darwinbox
No score
No answers yet
No answers on this topic
UKG Pro
UKG Pro 9.7
Based on 190 answers
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
HR/Payroll Specialist
Hampton AffiliatesPaper & Forest Products, 1001-5000 employees
Usability
Darwinbox
No score
No answers yet
No answers on this topic
UKG Pro
UKG Pro 7.8
Based on 148 answers
There is a lot of functionality that we still have not been able to take advantage of due to getting our system up and running. Customer Service is a little strained at the moment due to the recent M&A's. I expect that things will get better in due time as we become more familiar with the system and customer service improves.
Senior Human Resources Generalist
Continental Office est. 1939Furniture, 51-200 employees
Reliability and Availability
Darwinbox
No score
No answers yet
No answers on this topic
UKG Pro
UKG Pro 9.0
Based on 128 answers
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
Payroll Manager
Hostmark Hospitality GroupHospitality, 1001-5000 employees
Performance
Darwinbox
No score
No answers yet
No answers on this topic
UKG Pro
UKG Pro 8.4
Based on 479 answers
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
HRIS Sr. Director
Community Health SystemsHospital & Health Care, 10,001+ employees
Support Rating
Darwinbox
No score
No answers yet
No answers on this topic
UKG Pro
UKG Pro 8.1
Based on 785 answers
Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.
Management Trainee, Human Resources
Melaleuca:The Wellness CompanyConsumer Goods, 5001-10,000 employees
In-Person Training
Darwinbox
No score
No answers yet
No answers on this topic
UKG Pro
UKG Pro 8.0
Based on 83 answers
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
HR Admin and Systems Coordinator
Spurs Sports & EntertainmentSports, 201-500 employees
Online Training
Darwinbox
No score
No answers yet
No answers on this topic
UKG Pro
UKG Pro 8.0
Based on 195 answers
I love that it's free and flexible. Some of it could have a little more hands-on and have trainers that can answer different scenarios. If the trainer has not been a user, they may not always be able to relate. In most cases they do a great job at answering questions.
Payroll/HRIS Manager
PLH GroupConstruction, 1001-5000 employees
Implementation Rating
Darwinbox
No score
No answers yet
No answers on this topic
UKG Pro
UKG Pro 8.4
Based on 152 answers
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
VP Human Resources
Independent BankBanking, 501-1000 employees
Alternatives Considered
Darwinbox
Darwinbox is up there with ADP in terms of quality for employers to use in such an open-level style. I personally would support the use of Darwinbox against the competition.
Financial Aid Advisor
The College Of Health Care ProfessionsFinancial Services, 11-50 employees
UKG Pro
UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either close to or less than the others so the cost/benefit FAR outweighed the competitors.
Sr HRIS Analyst
Cardinal Glass Industries, Inc.Glass, Ceramics & Concrete, 5001-10,000 employees
Scalability
Darwinbox
No score
No answers yet
No answers on this topic
UKG Pro
UKG Pro 8.8
Based on 89 answers
The UltiPro HRMS platform offers Flexibility & Accessibility. We are able to add a component company to our existing profile with ease. UltiPro provides a step-by-step guide to component company implementation. The process was flawless!the HRMS homepage is customizable. We place a large amount of data on our HRMS homepage for employees to view and print, regardless of their location, as long as they have internet access. The Human Resources Department no longer prints and distribute Employee Handbooks, Policies & Procedures, and Group Health SPDs, as this information is available on HRMS.
HRMS/Payroll Manager
Georgia Farm BureauInsurance, 1001-5000 employees
Return on Investment
Darwinbox
- The ability to view the organization structure and functional structure for the entire company.
- One-stop solution for talent acquisition, payroll, leaves, reimbursements, attendance (time-sheet), holidays, etc. So I don't have to open a lot of different apps.

Verified User
Manager in Marketing
Computer Software Company, 1001-5000 employeesUKG Pro
- UKG has many great features that help streamline our processes and help us to better manage our time. We are excited to be adding the case management and file management this year and our hope is this will benefit all departments.
HRIS Coordinator
Brockton Area Multi Services IncNon-profit Organization Management, 1001-5000 employees