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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Datadog

    Score8.8 out of 10
    N/ADatadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

    $18

    per month per host

    Everbridge 360

    Score8.3 out of 10
    N/AEverbridge delivers a business resilience advantage with Everbridge 360 (Critical Event Management), protecting organizations from the impact of critical events. Every day, critical events impact people, productivity and revenue by causing production slowdowns, threatening life safety, delaying responses to time-sensitive issues, and much more. Organizations need to be prepared to deal with these events in a high velocity way with both speed and direction. By combining purpose…N/A

    PagerDuty

    Score8.5 out of 10
    N/APagerDuty, Inc. (NYSE:PD) provides digital operations management. Serving organizations of all sizes, PagerDuty aims to help them deliver a perfect digital experience to their customers, every time.

    $25

    per month per user

    Pricing
    DatadogEverbridge 360PagerDuty
    Editions & Modules
    Log Management
    $1.27
    per month (billed annually) per host
    Infrastructure
    $15.00
    per month (billed annually) per host
    Standard
    $18
    per month per host
    Enterprise
    $27
    per month per host
    DevSecOps Pro
    $27
    per month per host
    APM
    $31.00
    per month (billed annually) per host
    DevSecOps Enterprise
    $41
    per month per host
    No answers on this topic
    Professional
    $25
    per month per user
    Business
    $49
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    DatadogEverbridge 360PagerDuty
    Free Trial
    YesNoYes
    Free/Freemium Version
    YesNoYes
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo).Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    DatadogEverbridge 360PagerDuty
    Considered Multiple Products
    Datadog
    Chose Datadog
    Datadog is an all in one solution. It has everything in one place so you don't have to go from application to application and try to figure out what exactly happened. No more stitching database errors from one third party to backend errors in another to front end errors in …
    Incentivized
    Chose Datadog
    Datadog empowers us to create dashboards and visualize the state of our infrastructure in real time. It gives us control over what we want to view and how. The graphs provide deep insight into trends and anamoly detectives. These features are lacking in some of the other …
    Incentivized
    Everbridge
    No answer on this topic
    PagerDuty
    Chose PagerDuty
    After evaluating these two products PagerDuty proved to be the best as PagerDuty met all of our organizations requirements when it came to pricing, functionality, and reliability. We liked that PagerDuty came prebuilt with numerous integrations as that helps us grow out our …
    Incentivized
    Chose PagerDuty
    PagerDuty seemed to have a much more flexible setup that allowed the organization to build and manage how we respond to alerts and incidents. The ServiceNow product seemed to be a bit more rigid.
    Incentivized
    Chose PagerDuty
    PagerDuty has matched our expectations so far in terms of the quality and quantity of functionalities offered to manage incidents effectively. Other tools being considered during the purchase phase were quite expensive and failed to offer the features we required. They had …
    Incentivized
    Chose PagerDuty
    PagerDuty's focus on escalation policies and schedules shows that the responders are most important. Other tools focus more on the data and technical information and therewith do not match our needs as well as PagerDuty does. We still use Icinga and other tools to recognize …
    Incentivized
    Chose PagerDuty
    PagerDuty is one of the key monitoring systems and always a major competitor for the above mentioned systems.
    Incentivized
    Chose PagerDuty
    PagerDuty is very easy to use, and the integrations it offers makes it easy to place into our overall workflow. The pricing is competitive.
    Incentivized
    Chose PagerDuty
    We evaluated VictorOps but were completely satisfied with PD so we retained it even though VictorOps was less expensive at the time.
    Incentivized
    Chose PagerDuty
    Oracle Grid Control works hand in hand with Zenoss and PagerDuty for us to handle the critical Oracle Database alerts.
    Incentivized
    Chose PagerDuty
    I have used an old school pager in the past. After the smartphones came to the market, I haven't used anything else but PagerDuty.
    Incentivized
    Chose PagerDuty
    I did an evaluation of OpsGenie and found PagerDuty to be more intuitive and at the time PagerDuty had more integrations. I also really believe in PagerDuty's ability to keep an extremely high uptime for their application. Over the last 5 years very few issues and 0 lengthy …
    Incentivized
    Chose PagerDuty
    We haven't tried other alternatives. PagerDuty fits our needs.
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    50 Answers
    No answers on this topic
    99%
    Would buy again
    158 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    41 Answers
    No answers on this topic
    99%
    Delivers good value for the price
    134 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    52 Answers
    No answers on this topic
    96%
    Happy with the feature set
    153 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    32 Answers
    No answers on this topic
    99%
    Lived up to sales and marketing promises
    95 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    36 Answers
    No answers on this topic
    97%
    Implementation went as expected
    110 Answers
    Features
    DatadogEverbridge 360PagerDuty
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Datadog and Everbridge 360 and PagerDuty
    Feature
    Datadog
    7.9
    2 Ratings
    6% below category average
    Everbridge 360
    -
    Ratings
    PagerDuty
    -
    Ratings
    Remote monitoring8.22 Ratings00 Ratings00 Ratings
    Network device monitoring7.72 Ratings00 Ratings00 Ratings
    Multiple Server Monitoring7.72 Ratings00 Ratings00 Ratings
    Multi-device monitoring7.72 Ratings00 Ratings00 Ratings
    Automated alerts and notifications8.22 Ratings00 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of Datadog and Everbridge 360 and PagerDuty
    Feature
    Datadog
    6.1
    1 Ratings
    12% below category average
    Everbridge 360
    -
    Ratings
    PagerDuty
    -
    Ratings
    Patch Management7.31 Ratings00 Ratings00 Ratings
    Service configuration management6.41 Ratings00 Ratings00 Ratings
    Software and hardware inventory5.51 Ratings00 Ratings00 Ratings
    Policy-based automation5.51 Ratings00 Ratings00 Ratings
    Reporting
    Comparison of Reporting features of Datadog and Everbridge 360 and PagerDuty
    Feature
    Datadog
    8.2
    2 Ratings
    3% above category average
    Everbridge 360
    -
    Ratings
    PagerDuty
    -
    Ratings
    Performance data reports8.22 Ratings00 Ratings00 Ratings
    Customizable reporting7.72 Ratings00 Ratings00 Ratings
    Data visualization8.62 Ratings00 Ratings00 Ratings
    Risk analysis8.22 Ratings00 Ratings00 Ratings
    Security
    Comparison of Security features of Datadog and Everbridge 360 and PagerDuty
    Feature
    Datadog
    6.7
    1 Ratings
    9% below category average
    Everbridge 360
    -
    Ratings
    PagerDuty
    -
    Ratings
    Data backup and recovery6.41 Ratings00 Ratings00 Ratings
    Antivirus and malware management7.31 Ratings00 Ratings00 Ratings
    Administrator access control6.41 Ratings00 Ratings00 Ratings
    Best Alternatives
    DatadogEverbridge 360PagerDuty
    Small Businesses
    Amazon CloudWatch
    Score7.6 out of 10
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    No answers on this topic
    No answers on this topic
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    DatadogEverbridge 360PagerDuty
    Likelihood to Recommend
    8.9
    (65 ratings)
    8.0
    (4 ratings)
    8.6
    (173 ratings)
    Likelihood to Renew
    4.3
    (2 ratings)
    -
    (0 ratings)
    8.8
    (6 ratings)
    Usability
    8.7
    (44 ratings)
    -
    (0 ratings)
    7.3
    (5 ratings)
    Support Rating
    5.0
    (7 ratings)
    8.9
    (2 ratings)
    9.0
    (86 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    DatadogEverbridge 360PagerDuty
    Likelihood to Recommend
    Datadog
    Datadog may be better suited for teams that have a more out-of-the-box infrastructure, on the primary platforms Datadog supports. You may also have better results if you have a bigger team dedicated to devops and/or a bigger budget. We found that trying to adapt it to our use case (small team, .NET on AWS Fargate) wasn't feasible. We continually ran into roadblocks that required us to dig through documentation (and at times, having to figure out some documentation was wrong), go back and forth with support, and in my opinion, waste money on excessive and unintended usages due to opaque pricing models and inaccurate usage reports, as well as broken/non-functional rate sampling controls.
    Incentivized
    Read full review
    Everbridge
    Well suited to Emergency Communication, particularly as an initial alert to a potential or realized disruption. As a notification service, however, it operates predominantly as a one-way communication tool and doesn't allow for individual responses to be recorded. The ability to having a two-way communication channel would speed up response times in an emergency situation and negate the reliance on supplementary applications.
    Incentivized
    Read full review
    PagerDuty
    To be sincere, PagerDuty is a powerful, intelligent, and dependable on-call and incident management tool that provides amazing solutions to our company. Therefore, if someone is looking for reliability and accuracy in incident management, I will not hesitate to recommend PagerDuty. It is easy to use, and it will give you value for money.
    Read full review
    Pros
    Datadog
    • The thing which Datadog does really well, one of them are its broad range of services integrations and features which makes it one step observability solution for all. We can monitor all types of our application, infrastructure, hosts, databases etc with Datadog.
    • Its custom dashboard feature which helps us to visualize the data in a better way . It supports different types of charts through those charts we can create our dashboard more attractive.
    • Its AI powered alerting capability though that we can easily identify the root cause and also it has a low noise alerting capability which means it correlated the similar type of issues.
    Incentivized
    Read full review
    Everbridge
    • Multiple modality to get in touch of teammates.
    • Easy to use software.
    • Customizable fields and data points.
    Incentivized
    Read full review
    PagerDuty
    • PagerDuty sends the alerts set on high severity incidents on time and never misses any single instance.
    • PagerDuty help to send alert to mobile calls and Team channel for outage.
    • PagerDuty also resolves some of the high severity incidents as part of self healing mechanism.
    Incentivized
    Read full review
    Cons
    Datadog
    • Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
    • I would appreciate more supportive examples for how to filter and view metrics in the explorer
    • I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame
    Incentivized
    Read full review
    Everbridge
    • Ease of signing up
    • Conditions and notification sending
    Incentivized
    Read full review
    PagerDuty
    • When I open PagerDuty the page does look a little cluttered or busy.
    • It would be nice to go to the page with clear and straightforward instructions on what I must address.
    • Ability to change the color background.
    • Add a timer and alarms for tasks that need completed.
    Incentivized
    Read full review
    Likelihood to Renew
    Datadog
    Definitely will not revisit after our issues and, in my opinion, poor support.
    Incentivized
    Read full review
    Everbridge
    No answers on this topic
    PagerDuty
    They have been rock solid for us thus far and are not very expensive and to be honest no time to evaluate other software at this point.
    Incentivized
    Read full review
    Usability
    Datadog
    There are so many features that it can be hard to figure out where you need to go for your own use case. For example, RUM monitoring us buried in a "Digital Experience" sidebar setting when this is one of our key use cases that I sometimes struggle to find in the application. It appears that ECS + Fargate monitoring was recently released which is great because we had to build a lambda reporting solution for ephemeral task monitoring. But this new feature was never on my radar until I starting clicking around the application.
    Incentivized
    Read full review
    Everbridge
    No answers on this topic
    PagerDuty
    The UI is more complex than I would like. Part of the challenge is that most users use PagerDuty infrequently; I don't remember how I changed a policy last time. Another part of the challenge is that some users expect alerting to be a trivial feature, and are reluctant to invest any time in reading the documentation.
    Incentivized
    Read full review
    Support Rating
    Datadog
    The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
    Incentivized
    Read full review
    Everbridge
    Everbridge has training materials that they email out to let us know how the platform is continuing to grow and expand its capabilities. They also periodically offer webinars to let us know the latest. I rate it a 10 because they let us know in these periodic emailing and webinars that we can reach out to them anytime if there's ever an issue. If you accidentally delete someone, for 30 days you can go back in and reinstate that person.
    Incentivized
    Read full review
    PagerDuty
    PagerDuty is reliable and easy to set up. It gives an effective way to notify the team about critical incidents which results in a faster turnaround time on issues. users can customize their alerts rules based on their preferences. Overall it's effective and easy to use which adds great business value.
    Incentivized
    Read full review
    Implementation Rating
    Datadog
    Documentation was difficult to work through, rollout was catastrophic (completely outage)
    Incentivized
    Read full review
    Everbridge
    No answers on this topic
    PagerDuty
    When I setup notifications to PD thru the Python API I was impressed with the ease with which I could set up the software/service.
    Incentivized
    Read full review
    Alternatives Considered
    Datadog
    Our logs are very important, and Datadog manages them exceptionally well. We frequently use Datadog services for our investigations. Use case: Monitor your apps, infrastructure, APIs, and user experience.


    Key features:


    Logs, metrics, and APM (Application Performance Monitoring)


    Real-time alerting and dashboards


    Supports Kubernetes, AWS, GCP, and other integrations


    RUM (Real User Monitoring) and Synthetics





    ✅ Best for backend, server, and distributed systems monitoring.
    Incentivized
    Read full review
    Everbridge
    We were previous users of iModus and migrated to Everbridge as a matter of course when the latter acquired the former. Some research into emergency communication messaging was carried out before we engaged with iModus, but it was so long ago that the other products on the market have been forgotten. Suffice to say, we have been extremely satisfied with both iModus and Everbridge and have not seen the need to assess the 'competition' since being a client of them.
    Incentivized
    Read full review
    PagerDuty
    OpsGenie was useful, mainly for teams already using Atlassian tools, and xMatters was good for handling team communication during incidents, but PagerDuty felt more complete for managing the full incident process in one place. We went with PagerDuty because it manages alerts, escalations, and on-call duties in a more organized and dependable way, which fits better with how our teams work daily.
    Read full review
    Return on Investment
    Datadog
    • Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
    • Alerts allow us to remedy issues before our customers even know about them
    • Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.
    Incentivized
    Read full review
    Everbridge
    • Allowed us to navigate through the COVID pandemic (daily check-ins).
    • Provides a way to communicate to impacted employees due to weather events.
    • Can take a significant amount of time for setup and integration.
    Incentivized
    Read full review
    PagerDuty
    • Allow our service to be available 24/7 with minimal downtime, improving customer experience
    • Monitor incidents and allow us to customize/schedule alert notifications, making engineers' jobs easier and preventing turnover
    • Prevent SEVs that could deteriorate, bring down our service, and cost us millions of dollars from loss in bookings
    Incentivized
    Read full review
    ScreenShots

    Datadog Screenshots

    Screenshot of the out-of-the-box and customizable monitoring dashboards.Screenshot of Datadog's collaboration features, where users can discuss issues in-context with production data, annotate changes and notify their teams, see who responded to that alert before, and discover what was done to fix it.Screenshot of where Datadog unifies traces, metrics, and logs—the three pillars of observability.Screenshot of some of Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map, which decomposes an application into all its component services and draws the observed dependencies between these services in real timeScreenshot of centralized log data, pulled from any source.

    PagerDuty Screenshots

    Screenshot of Similar Incidents [Apple iPad], Open Incidents [iPhone 8], On-Call Schedule Menu [Apple Watch])Screenshot of the Machine Learning with Technical Service Dependencies, used to better understand related incidents.Screenshot of a glimpse of service health and team performance via PagerDuty’s Intelligent Dashboards.