Datadog vs. Microsoft BI (MSBI) vs. New Relic

Datadog works really well with complex microservices architecture like any E-commerce platform which will be having multiple services but they all are interdependent to others so in this scenario Datadog will be best to monitor these as it will show the transactions also between those microservices. If you are using multiple services in your architecture whether it will be cloud services or on prem services Datadog will be the best choice to monitor all those service with in Datadog so that you can see everything in a single place. But if you are having small architecture and few services in that then in that scenario you can use Datadog but it will be little costly as compared to other but obviously the features are very well.

Incentivized

Microsoft BI is well suited for Stream analytics, easy data integration, report creation and UI/UX designs (limited but what all available are great ones) Microsoft BI may be less appropriate for handling huge number of datasets and difficult queries. It may also be difficult for a company with heavy data.

I have used New Relic in different scenarios like monitoring my production infrastructure and applications which helps us to reduce the downtime of my applications and websites and also I have used the synthetic monitoring feature which helps to proactively monitor our websites availability. Along with this I have also used New Relic for cloud resources cost monitoring which helps to reduce my cloud cost. Also I have used mobile application monitoring which helps me to trace the sessions easily and I can easily reduce my RCA through the help of that.

Incentivized

• Create Dashboards as per application, environments, and Custom metrics in one panel.
• Log aggregation, one-stop Application monitoring tools for the whole infrastructure.
• Playbooks, SLA definition, success and error quotas, request visualizations.
• DB monitoring, Serverless stack monitoring.
• Alerting of Production incidents so we can quickly resolve the issues on time.

Incentivized

• The layout of Power BI is very intuitive. Someone that is familiar with Excel and working with Charts and Graphs in that environment will find the learning curve a rather short one to start using Power BI.
• I like the way Power BI fits an assortment of users and how the functionality that you engage is replicated in Excel, that being Power Query and Power Pivot. So what you learn in one tool can be readily applied towards the other which allows you to more effectively apply your training.
• I appreciate how Microsoft is working to develop tools that go a long ways to empowering the end user. Prior to Power BI I would have had to consult with a "BI" professional to develop a dashboard. With Power BI I don't have to consult with anyone, I can work to put together the dash board I want and using a tool set that is really robust and allows me to engage an enormous amount of data. It's provides a great deal of flexibility and the types of data I can connect to.
• Updates...Microsoft is working diligently to keep Power BI current with monthly updates. They do a really good job of listening to the end user, if there is functionality not currently present just give them a month or so.
• Just to be clear, even though it's easy to get going right out of the gate with Power BI it provides plenty of opportunities to create some really sophisticated reporting solutions. With DAX in Power Pivot and M language in Power Query, you are provided with plenty of head room to do some really amazing things in Power BI.
• Training...there are resources across the web for learning and growing your skills and Power BI. And what's even better is the majority of those resources are free.
• Data engagement, when presenting the data to the end user Power BI goes a long way to allowing that end user to engage the data and begin to identify root cause by simply interacting with the graph/chart/data set. It allows for really fluid engagement. Prior to Power BI so many times during the presentation of data we often times ended the engagement with that data with more questions than what were answered. With Power BI, more often than not, the end user is able to get answers to the questions by simply clicking on the data in the graph/chart/dataset to see the details. This tool really does have the capacity to make you look like a rock star.

Incentivized

• New Relic APM allows us to follow up transactions across services and trace performance bottlenecks in real-time, crucial when monitoring the processing of energy loads or predictive maintenance algorithms.
• It gives us deep visibility into our cloud servers, containers and IOT gateways, so we can catch CPU spikes or memory leaks which can impact the data we ingest from the field devices.
• We develop custom dashboards for monitoring trends of power consumption, abnormality in sensors and API health. In conjunction with alerting, it makes sure we are fixing issues before customers even see them.

Incentivized

• Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
• I would appreciate more supportive examples for how to filter and view metrics in the explorer
• I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame

Incentivized

• The race to perfect gathering of Non-Traditional datasets is on-going; with Microsoft arguably not the leader of the pack in this category.
• Licensing options for PowerBI visualizations may be a factor. I.e. if you need to implement B2C PowerBI visualizations, the cost is considerably high especially for startups.
• Some clients are still resistant putting their data on the cloud, which restricts lots of functionality to Power BI.

Incentivized

• Support for SQL like query with more functional features of analysis while viewing distributed tracing.
• support for very low level specific integration from APIs to classes to functions to piece of code
• More detailed documentation, as we faced issues while integrating for the first time.

Incentivized

Definitely will not revisit after our issues and, in my opinion, poor support.

Incentivized

Microsoft BI is fundamental to our suite of BI applications. That being said, Northcraft Analytics is focused on delighting our customers, so if the underlying factors of our decision change, we would choose to re-write our BI applications on a different stack. Luckily, mathematics are the fundamental IP of our technology... and is portable across all BI platforms for the foreseeable future.

I have not yet found any similar product that offers me this range of features to help us keep our online service fast and reliable. Besides this, New Relic is constantly evolving by adding new plugins to emerging technologies and platforms. Server performance measuring features are a key point as our user database grows.

There is some room for improvement, but the Datadog team sends out updates frequently, and the UI is user-friendly for engineers, with no significant loading issues or region-specific problems. That was one of the key reasons we preferred Datadog; our company has employees worldwide, and it wasn't difficult to transition to the tool.

Incentivized

The Microsoft BI tools have great usability for both developers and end users alike. For developers familiar with Visual Studio, there is little learning curve. For those not, the single Visual Studio IDE means not having to learn separate tools for each component. For end-users, the web interface for SSRS is simple to navigate with intuitive controls. For ad-hoc analysis, Excel can connect directly to SSAS and provide a pivot table like experience which is familiar to many users. For database development, there is beginning to be some confusion, as there are now three tool choices (VS, SSMS, Azure Data Studio) for developers. I would like to see Azure Data Studio become the superset of SSMS and eventually supplant it.

Incentivized

I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.

Incentivized

Reports are stable and always avaiable when needed.

Never observed an outage

Incentivized

SQL Server Reporting Services (SSRS) can drag at times. We created two report servers and placed them under an F5 load balancer. This configuration has worked well. We have seen sluggish performance at times due to the Windows Firewall.

Always responsive. Never observed slow page loads

Incentivized

The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

Incentivized

While support from Microsoft isn't necessarily always best of breed, you're also not paying the price for premium support that you would on other platforms. The strength of the stack is in the ecosystem that surrounds it. In contrast to other products, there are hundreds, even thousands of bloggers that post daily as well as vibrant user communities that surround the tool. I've had much better luck finding help with SQL Server related issues than I have with any other product, but that help doesn't always come directly from Microsoft.

The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed

Incentivized

This training was more directed toward what the product was capable of rather than actual programming.

I have used on-line training from Microsoft and from Pragmatic Works. I would recommend Pragmatic Works as the best way to get up to speed quickly, and then use the Microsoft on-line training to deep dive into specific features that you need to get depth with.

Documentation was difficult to work through, rollout was catastrophic (completely outage)

Incentivized

We are a consulting firm and as such our best resources are always billing on client projects. Our internal implementation has weaknesses, but that's true for any company like ours. My rating is based on the product's ease of implementation.

The documentation was clear and concise; the only issue we ran into was custom application naming. Due to HTTPD mod_fcgid and the need for the application name to be set in php.ini (not in .htaccess or the virtual host directive) ... we had issues setting this up.

Datadog is a more complex but complete solution than any of the other Log Aggregation, monitoring, or general observabilty tools that we have trialed. I found it easier to setup following useful and up-to-date documentation provided directly by Datadog instead of scattered around many blogs or articles. I would love to have my own Grafana + Prometheus expert to setup all the peices we need but you're paying for expertise there instead of an experience with Datadog.

Incentivized

We use Microsoft BI because our organization has all of its software in the Microsoft ecosystem. It just made sense to utilize Microsoft BI because it can so seamlessly connect to all of the other Microsoft tools and data sources that we were using before. We often find that more people have experience with Microsoft BI than other tools that we looked at due to its popularity and widespread use within other organizations.

Incentivized

Before start using New Relic, we had a custom Grafana monitoring tool configured for our clients. Altough functional, it took too much time to add new alerts and monitoring features. New Relic is way easier and simpler to to configure and saves us a lot of time spent not only on configuration, but also keeping the service working.

Incentivized

Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless

Incentivized

• Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
• Alerts allow us to remedy issues before our customers even know about them
• Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.

Incentivized

• Profit increase due to MSBI output and a better understanding of multiple functions other than cost.
• Data compatibility will be improved, and MSBI will have the opportunity to handle the API more effectively. The MSBI ETL stack works well with relational databases, but with cloud-based data sources emerging, non-relational data sources should be supported.
• Save time interpreting data. Our analytics capabilities have helped our clients understand complex data with simple reports. Thus, it facilitated decision-making.

Incentivized

• We spend six figures on this solution to avoid costs of a broken website.
• We could save more on cloud services (GCP, Azure, AWS) if New Relic allowed its licenses to be purchased through other marketplaces.
• New Relic handles some of the same operations that higher priced competitors do.

Incentivized