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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DemandTools

    Score10 out of 10
    N/ADemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.N/A

    Veeam Data Cloud for Microsoft 365

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Veeam Data Cloud for Microsoft 365 is a BaaS (Backup as a Service) solution used to back up and restore Microsoft 365 data, including Microsoft Exchange, Microsoft SharePoint, Microsoft OneDrive for Business and Microsoft Teams data.N/A
    Pricing
    DemandToolsVeeam Data Cloud for Microsoft 365
    Editions & Modules
    No answers on this topic
    VDC for Microsoft 365
    Contact Sales
    Offerings
    Pricing Offerings
    DemandToolsVeeam Data Cloud for Microsoft 365
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DemandToolsVeeam Data Cloud for Microsoft 365
    Considered Both Products
    Validity
    No answer on this topic
    Veeam Software
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    97%
    Would buy again
    282 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    98%
    Delivers good value for the price
    266 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    97%
    Happy with the feature set
    281 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    99%
    Lived up to sales and marketing promises
    268 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    95%
    Implementation went as expected
    261 Answers
    Features
    DemandToolsVeeam Data Cloud for Microsoft 365
    Data Center Backup
    Comparison of Data Center Backup features of DemandTools and Veeam Data Cloud for Microsoft 365
    Feature
    DemandTools
    -
    Ratings
    Veeam Data Cloud for Microsoft 365
    8.6
    148 Ratings
    0% above category average
    Management dashboard00 Ratings8.2144 Ratings
    Retention options00 Ratings9.1144 Ratings
    Encryption00 Ratings8.6128 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of DemandTools and Veeam Data Cloud for Microsoft 365
    Feature
    DemandTools
    -
    Ratings
    Veeam Data Cloud for Microsoft 365
    7.8
    134 Ratings
    1% below category average
    Operational reporting and analytics00 Ratings7.8129 Ratings
    Malware protection00 Ratings7.794 Ratings
    Ransomware Recovery00 Ratings7.989 Ratings
    SaaS Backup
    Comparison of SaaS Backup features of DemandTools and Veeam Data Cloud for Microsoft 365
    Feature
    DemandTools
    -
    Ratings
    Veeam Data Cloud for Microsoft 365
    8.4
    124 Ratings
    2% below category average
    SaaS Product Integration00 Ratings9.296 Ratings
    Multiple Data Restoration Options00 Ratings8.7119 Ratings
    Data Auditing and Search00 Ratings7.5109 Ratings
    Data Storage in the Cloud or On-Premises00 Ratings8.4116 Ratings
    Best Alternatives
    DemandToolsVeeam Data Cloud for Microsoft 365
    Small Businesses
    Dataloader.io
    Score10 out of 10
    Backupify
    Score5.6 out of 10
    Medium-sized Companies
    Informatica Customer 360 for Salesforce
    Score8.7 out of 10
    Spanning Backup
    Score7.4 out of 10
    Enterprises
    Dataloader.io
    Score10 out of 10
    Veeam Data Cloud for Azure
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DemandToolsVeeam Data Cloud for Microsoft 365
    Likelihood to Recommend
    10.0
    (118 ratings)
    8.7
    (289 ratings)
    Likelihood to Renew
    9.9
    (16 ratings)
    9.1
    (11 ratings)
    Usability
    10.0
    (7 ratings)
    8.4
    (290 ratings)
    Availability
    9.8
    (2 ratings)
    9.1
    (3 ratings)
    Performance
    8.5
    (3 ratings)
    8.8
    (3 ratings)
    Support Rating
    9.0
    (5 ratings)
    8.8
    (281 ratings)
    Online Training
    8.5
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.9
    (6 ratings)
    8.9
    (8 ratings)
    Configurability
    7.5
    (2 ratings)
    6.9
    (2 ratings)
    Ease of integration
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    Product Scalability
    8.5
    (2 ratings)
    9.1
    (3 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    9.1
    (3 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    9.1
    (3 ratings)
    User Testimonials
    DemandToolsVeeam Data Cloud for Microsoft 365
    Likelihood to Recommend
    Validity
    DemandTools is good for almost everything related to mass data manipulation. The only scenario I haven't tried using DemandTools and was recommended to use Data Loader for was inserting records while keeping the original created date. The issue was that we had a disconnection with an external messaging partner, and when the records were retrieved, a few days had passed since the original day of the incoming messages. To insert the messages while keeping the original created date, DataLoader was helpful. I am not sure how to do that in DemandTools. But again, for everything else, DemandTools is a lifesaver.
    Incentivized
    Read full review
    Veeam Software
    Analyzing campaign performance is a great area where the Veeam Data Cloud for Microsoft 365 is well-suited, and it’s working well. In the past, when we analyzed campaign performance, we had to use outside vendors, which was a time-consuming, laborious, and costly process.
    Incentivized
    Read full review
    Pros
    Validity
    • PowerGrid can review and make the updates simultaneously.
    • Single Table Dedupe makes merg[ing] the records easy and can make updates at the same time.
    • BulkBackup [is] just one click, majority data got updated.
    • Scenarios save a lot of time for similar working load.
    Incentivized
    Read full review
    Veeam Software
    • Granular restoration of emails within a mailbox
    • Complete Restoration of a Mailbox
    • Restoration of Teams Conversations
    • Add users for backups
    • Restauración granular de correos electrónicos dentro de un buzón
    • Restauración completa de un buzón
    • Restauración de conversaciones de TEAMS
    • Agregar usuarios para respaldos
    Incentivized
    Read full review
    Cons
    Validity
    • I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
    • Some features aren't user intuitive and it takes a while to learn.
    Incentivized
    Read full review
    Veeam Software
    • I would like the option to remove users from the backup and set them to an alternate storage location/ archive location. Currently, my backups are at 7 TB, and I would like to segment out data with lower data retention requirements.
    Incentivized
    Read full review
    Likelihood to Renew
    Validity
    It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.
    Incentivized
    Read full review
    Veeam Software
    Veeam Backup for Microsoft 365 just works so well and is so easy to use. I researched multiple options for Office 365 backup and none seemed to be as easy to setup and use as Veeam Backup for Microsoft 365 and the pricing was very comfortable to us. I can't imagine any reason why we would change away from Veeam Backup for Microsoft 365.
    Incentivized
    Read full review
    Usability
    Validity
    Allows for control in uploading lists, saved processes for checking duplicate records.

    Allows for backup files and quick reverts if something goes wrong.

    Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report.

    Automated processes for set and forget hygiene tasks
    Read full review
    Veeam Software
    The interface is simple, but powerful. It's easy to setup, easy to use. It's able to restore individual files and emails with ease. Would like to see the wording on some features cleared up, as it's caused us some confusing learning the tool.
    Incentivized
    Read full review
    Reliability and Availability
    Validity
    There has not been a time since I started 9 months ago that I've encountered any kind of downtime.
    Incentivized
    Read full review
    Veeam Software
    I have yet to need it during any of their scheduled maintenance windows. It's always online.
    Incentivized
    Read full review
    Performance
    Validity
    DemandTools is a bit clunky and slow at times
    Incentivized
    Read full review
    Veeam Software
    We have a lot of data, and pulling backups out of the store sometimes takes a bit of time - but this is within acceptable tolerances. I don't expect restores to be instantaneous, and I can't quantify if the speed is software or data repository.
    Incentivized
    Read full review
    Support Rating
    Validity
    Support can be slow so do not expect quick turn for urgent issues.
    Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered
    The training webinars help with the basics but not much if you need advanced functionality.
    Read full review
    Veeam Software
    The setup support we received was extremely helpful. They allowed us to learn as they created the policies and managed the handoff between setup and guided setup very well. This resulted in active, usable policies and us having the knowledge to adapt these as our needs change in the future.
    Incentivized
    Read full review
    Online Training
    Validity
    The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.
    Read full review
    Veeam Software
    No answers on this topic
    Implementation Rating
    Validity
    I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.
    Read full review
    Veeam Software
    Really easy, but we are not a big company. I am not backing up all users, just those that could fire me.
    Incentivized
    Read full review
    Alternatives Considered
    Validity
    Though RingLead has much more to offer in terms of automation (and it is in Salesforce rather than a separate program), DemandTools still has our heart. DemandTools is very cost-friendly and we were able to increase the value of DemandTools by programming in additional saved scenarios. I decreased admin time in the DemandTools suite by approximately 25% after implementing saved scenarios for every reoccurring update or list upload.
    Incentivized
    Read full review
    Veeam Software
    First and foremost, Veeam's reputation stood out. They have been a leader in the backup vendors for a few years. That reputation along with recommendations from colleagues sold us on Veeam Data Cloud for Microsoft 365. The other vendors that we did demo's with were lacluster in setup and performance. Veeam Data Cloud for Microsoft 365 immediately won us over.
    Incentivized
    Read full review
    Scalability
    Validity
    It's done everything we've needed it to do.
    Incentivized
    Read full review
    Veeam Software
    I have had no issues scaling this software as my organisation or data estate has grown. It always does exaclty what it says on the box.
    Incentivized
    Read full review
    Return on Investment
    Validity
    • It is a tremendous time saver. It does things Salesforce doesn't even have the capability to do. Tasks that would take hours to manually complete.
    • We can process a tremendous amount of data daily through one person, vs. weeks for the data to be cleaned, reviewed, routed and input.
    • Saves on headcount by allowing a dedicated user to set up batches and jobs for other teams to ensure their data integrity.
    • The return on investment isn't easily quantifiable but it is FELT in our department.
    Incentivized
    Read full review
    Veeam Software
    • The only real impact is from a compliance standpoint. Our company is expected at a regulatory level to be protecting our data and even though the tenant has little traffic there could still be some regulated data in there. We have to be able to tell an auditor that it's being backed up by an enterprise grade solution, and that's what VDC was intended for.
    Incentivized
    Read full review
    ScreenShots

    DemandTools Screenshots

    Screenshot of DemandTools Home ScreenScreenshot of Modify FormulaScreenshot of Data Quality Automation

    Veeam Data Cloud for Microsoft 365 Screenshots

    Product screenshot