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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Deputy

    Score8.6 out of 10
    Small Businesses (1-50 employees)
    Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, HR, payroll, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can…

    $5.50

    per month per user

    RealVNC Connect

    Score8.9 out of 10
    N/ARealVNC® Connect is a secure remote access solution from RealVNC. It can be used to connect to a remote device anywhere in the world to view its desktop in real-time and take control as though sitting in front of it.

    $99

    per year (one concurrent session)

    Pricing
    DeputyRealVNC Connect
    Editions & Modules
    Lite
    $5.50
    per month per user
    Core
    $7.25
    per month per user
    Pro
    $10
    per month per user
    Essentials
    $8.25
    per month (billed annually) per concurrent session
    Plus
    $16.50
    per month (billed annually) per concurrent session (add up to 3)
    Premium
    $29.75
    per month (billed annually) per concurrent session (add up to 5)
    Enterprise
    Custom Pricing
    per year
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    DeputyRealVNC Connect
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual billing.Plans work on a Per Concurrent Session basis. Each plan gives access to a bundled number of devices, but limits apply to the amount of devices that can be connected at any given time. The Premium plan includes On-Demand Assist, a useful tool for providing just-in-time remote support to end-users without them needing RealVNC Connect installed on their device.
    More Pricing Information
    Features
    DeputyRealVNC Connect
    Workforce Management Software Features
    Comparison of Workforce Management Software Features features of Deputy and RealVNC Connect
    Feature
    Deputy
    6.0
    1 Ratings
    14% below category average
    RealVNC Connect
    -
    Ratings
    Scheduling and Shift Management8.01 Ratings00 Ratings
    Workforce Reporting and Analytics5.01 Ratings00 Ratings
    Workforce Compliance Monitoring9.01 Ratings00 Ratings
    Mobile Accessibility10.01 Ratings00 Ratings
    Task Assignment and Tracking5.01 Ratings00 Ratings
    Forecasting and Resource Planning3.01 Ratings00 Ratings
    Staffing Forecasting and Resource Planning3.01 Ratings00 Ratings
    Shift Swapping and Time-Off Requests5.01 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of Deputy and RealVNC Connect
    Feature
    Deputy
    -
    Ratings
    RealVNC Connect
    7.3
    32 Ratings
    8% below category average
    Screen sharing00 Ratings9.028 Ratings
    File transfer00 Ratings8.015 Ratings
    Instant message00 Ratings6.119 Ratings
    Secure remote access with Smart Card authentication00 Ratings7.05 Ratings
    Access to sleeping/powered-off computers00 Ratings6.09 Ratings
    Over-the-Internet remote session00 Ratings9.030 Ratings
    Initiate remote control from mobile00 Ratings9.019 Ratings
    Remote management of servers & workstations00 Ratings4.76 Ratings
    Centralized management dashboard00 Ratings7.116 Ratings
    Session record00 Ratings8.02 Ratings
    Annotations00 Ratings5.36 Ratings
    Monitoring and Alerts00 Ratings7.03 Ratings
    Multi-platform remote control00 Ratings9.011 Ratings
    Best Alternatives
    DeputyRealVNC Connect
    Small Businesses
    No answers on this topic
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Harri
    Score6 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DeputyRealVNC Connect
    Likelihood to Recommend
    8.8
    (409 ratings)
    9.7
    (38 ratings)
    Likelihood to Renew
    8.8
    (46 ratings)
    8.0
    (8 ratings)
    Usability
    9.1
    (404 ratings)
    8.0
    (4 ratings)
    Availability
    9.5
    (5 ratings)
    -
    (0 ratings)
    Performance
    9.2
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    8.4
    (30 ratings)
    8.0
    (2 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (2 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    6.2
    (398 ratings)
    8.0
    (2 ratings)
    Configurability
    7.8
    (6 ratings)
    -
    (0 ratings)
    Ease of integration
    6.7
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    9.3
    (5 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (5 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.8
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    DeputyRealVNC Connect
    Likelihood to Recommend
    Deputy
    [My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].
    Incentivized
    Read full review
    RealVNC
    It is very easy to use if the remote device is already set up to receive connections, so if you are setting up devices before deploying them, it is a great tool to have. It is well-suited to use when shadowing users or using it as a teaching tool. There are other products that are better if you are trying to help someone on a one-use basis.
    Incentivized
    Read full review
    Pros
    Deputy
    • Employee Scheduling - So straightforward and easy to use! Love the copy & past feature!
    • Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds
    • Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements
    • Task Management - simple to use task lists help keep my team organized
    Incentivized
    Read full review
    RealVNC
    • VNC Connect does an excellent job in remotely connecting to a computer through either your local area network or even another computer on the internet. As long as the VNC Connect services is installed and the client is running in the background.
    • VNC Connect provides password protection to prevent unauthorized users from attempting to remotely access your computer. There's an option to have a separate password to remotely view vs view & access a computer. You can even add an additional level of security by turning on the feature to require Windows login credentials.
    • VNC Connect provides an additional set of controls after a remote connection has been established with another computer. You can have special keystrokes like Ctrl+Alt+Del sent as a command sequence to the other computer as well as access more than a single screen when in use at the remote computer location.
    Incentivized
    Read full review
    Cons
    Deputy
    • Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
    • Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
    • An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
    Incentivized
    Read full review
    RealVNC
    • Its a pretty straight forward product - I would like to see more tools with a "wow" factor.
    • Panel colors are blah - I would like more eye-catching colors.
    • A more consistent look with all platforms - like Mac & PC.
    Incentivized
    Read full review
    Likelihood to Renew
    Deputy
    The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees
    Incentivized
    Read full review
    RealVNC
    VNC is a solid product for the price. It simply works and its reliable across different platforms. Some products state they work well in the Mac environment but don't deliver. This one does what it says. Connections are reliable, but of course, this depends on internet connections. The product works well over wireless connections as well. It delivers on what a remote tool should deliver on. My technicians are happy with the product and customers appreciate the ease of use when letting us connect to their systems. Some also appreciate the remote support while they are multi-task.
    Incentivized
    Read full review
    Usability
    Deputy
    Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off.
    Incentivized
    Read full review
    RealVNC
    It's a niche product and in that niche they try to cater to as many use cases as they can. Other as a TCO aspect i don't see many use cases where you can't use this product as the one tool for all remote session use cases in your company
    Incentivized
    Read full review
    Reliability and Availability
    Deputy
    We have never had a problem with deputy being unavailable
    Incentivized
    Read full review
    RealVNC
    No answers on this topic
    Performance
    Deputy
    Everything is quick and easy
    Incentivized
    Read full review
    RealVNC
    No answers on this topic
    Support Rating
    Deputy
    Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
    Incentivized
    Read full review
    RealVNC
    VNC Connect is a reliable product that has been around for a long time. It is reasonably priced and works well in the Mac & PC environment. When you have a small team that supports many users we need tools that we can rely upon and that will get the job done on the first try. Many customers appreciate the quick assistance and can multi-task while our team works on their computer issues remotely. From a customer service point of view, this tool gives us transparency and efficient effectiveness.
    Incentivized
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    In-Person Training
    Deputy
    It was super easy and quick
    Incentivized
    Read full review
    RealVNC
    No answers on this topic
    Online Training
    Deputy
    Did a great job of getting us up to speed with their online documentation.
    Incentivized
    Read full review
    RealVNC
    The training is very informative, quick and to the point. All of the details one would need are present so the user doesn't have to go searching for additional information just to use the application. The layout of the training was also neat and concise, some of the other training sessions for other companies I've done in the past were confusing and not well thought out, this one is much more superior
    Read full review
    Implementation Rating
    Deputy
    It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.
    Incentivized
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    RealVNC
    No problem at all, love the product.
    Incentivized
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    Alternatives Considered
    Deputy
    For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.
    Incentivized
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    RealVNC
    VNC is light and sleek with the quick setup, was impressed with the quick setup despite poor Internet connection outdoor. TeamViewer is good, but the pricing is not as good as VNC. Both do the basic job, but VNC still outperform TeamViewer in terms of performance and ease of use.
    Incentivized
    Read full review
    Scalability
    Deputy
    We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
    Incentivized
    Read full review
    RealVNC
    No answers on this topic
    Return on Investment
    Deputy
    • Hundreds of man-hours saved monthly that previously was spent on recording hours work.
    • Holiday management is very clear and support fair treatment of staff.
    • The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.
    Incentivized
    Read full review
    RealVNC
    • I have just used the software for about 1 month and so far so god. I am saving time whenever I can access my client's computers from my desk as opposed to having to leave my office to go to their offices. Saves me time and the client money.
    Incentivized
    Read full review
    ScreenShots

    Deputy Screenshots

    Screenshot of the mobile app displaying who is currently on the clock and who is late.Screenshot of where to find a replacement from a phone in seconds.Screenshot of the iPad app.

    RealVNC Connect Screenshots

    Screenshot of the Device List in the Connect v8 desktop appScreenshot of On-Demand Assist, which can be used to start a remote support session using a single-use code.