Likelihood to Recommend [My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].
Read full review Workday human capital management is well suited for organizations to manage their employee records. It is also well suited for managing the employee's salary details, also the details of past salary changes, promotions, etc. It has options to keep track of employees' goals for the year, where they can keep track of their progress, and also managers can view the progress or share feedback. This is very helpful for tracking career progress and providing feedback. Other options, like training assigned to employees, can also be seen in Workday; users will get alerts by email for any new assignments or due assignments, etc.
Read full review Pros Employee Scheduling - So straightforward and easy to use! Love the copy & past feature! Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements Task Management - simple to use task lists help keep my team organized Read full review Groups employees in management hierarchies and creates Org Charts that are easy to navigate and allow for visualizing management chains regardless of employee locations Intuitive and easy to use. The Workday search functionality works very much like Google; one can search for anything that they have access to in the database and drill down into the various details. All information is connected through hyperlinks and users can easily keep digging into the details for as far as their security access would take them. Tasks such as to do, review or approve items are sent to the user's Workday Inbox, very much resembling email. Notifications about outstanding "to do" items are also sent to each the user's work email address on a daily basis. Read full review Cons Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours. Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly. An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year? Read full review The web interface is awful Terrible, terrible, UI. No modern features like auto-save. I can't count the times I have lost work. Their UX team (if it even exists) must be aliens, because I can't see how humans would have come up with the UI conventions they have. Who creates a website application where you can't open stuff in multiple browser windows and tabs easily? Read full review Likelihood to Renew The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees
Read full review It is work to make one system the source of truth for our data, but now that it is done, there is less work involved in staying on this path. This means for us that maintaining and/or implementing new modules like performance, finance, talent, etc. is simple. It's a no-brainer
Read full review Usability Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off.
Read full review Workday's on a great path in terms of user experience. Their goals is to deliver a use experience that doesn't require training or instruction, like Amazon on the consumer side for example. That's hard to do when you're talking about complex business processes and important and sensitive employee information, but they're doing it well
Read full review Reliability and Availability We have never had a problem with deputy being unavailable
Read full review In 2014, Workday has changed the update process. There will be two updates a year; the updates will be delivered to customers typically in a 24 hour window during these two weekends a year. They also keep the Community up-to-date about any planned outages, etc. There is weekly scheduled downtime on Friday night.
Read full review Performance Everything is quick and easy
Read full review From my perspective, the system runs like a well oiled machine and I have not had any issues with customers complaining about speed. If a report is taking long to run, the report can run in the background and you can go about your business. For larger enterprises, there is additional space and machines to process the application in what Workday refers to it as Extended Configuration Tenant
Read full review Support Rating Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
Read full review Workday is still learning about the needs of higher education. I have seen rapid improvement in support and knowledge over the last year so am confident this will continue to improve. Overall however, I have found the Support Team to be extremely responsive and Workday offers the advantage of having support across several timezones so that we never wait more than a few hours for a response.
Read full review In-Person Training It was super easy and quick
Read full review Some training is offered online. Cost is per-person. This also gets quite expensive. Training doesn’t follow a logical path A to B. Starts in middle. When you try to do it afterwards at your desk, difficult. • Training scenarios are not very real
Read full review Online Training Did a great job of getting us up to speed with their online documentation.
Read full review I have done for report writing and mass imports (EIBs). They give materials and you run through examples, i.e. you don’t just watch them do tasks, so that is helpful. Training is expensive – a single reporting writing class is $600 per person for virtual training
Read full review Implementation Rating It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.
Read full review It was implemented before my joining the company. At my last company, we used Workday professional services. Based upon my experience at my last company, I would rate the implementation experience an 8/10. There are different ways to set things up and we had different people telling us different things. It set us back a couple of times. Regarding configuration advice, we could set things up where every manager has supervisory organizations, or have it financially based i.e. aligned to cost center/department. We chose the individual manager path and I think we should have chosen a department route. Going down the individual manager path, to maintain the information, we have to inactivate a supervisory org whenever a manager changes/leaves.
Read full review Alternatives Considered For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.
Read full review Unfortunately, I do not recall the brands of the other human capital management software programs or tools I used at my current company or workplaces prior. I do think that is a testament to Workday with its strong branding and compelling features. I was not part of the selection process of Workday but have enjoyed my experience.
Read full review Scalability We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
Read full review Workday has released Financials and is continuing to develop it's Human Capital Management footprint with the addition of Workday Recruiting. I think customers will find that is easy to add on additional functionality in the system. Workday does make it easy for customers to make changes without relying on IT resources. The Business Process framework is a visual tool that allows functional resources to make changes and see the flow of the transaction
Read full review Return on Investment Hundreds of man-hours saved monthly that previously was spent on recording hours work. Holiday management is very clear and support fair treatment of staff. The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions. Read full review Positive ROI, we were one of the first organizations that went with Workday HCM, and we received numerous discounts. Cloud systems are the way to go and we feel the system is stable for our growing work force. The user conferences have been helpful to network and learn more deepness in the modules and functionality. Right off the bat, our implementation costs were lower than budgeted and we had less 'billing' surprises. Read full review ScreenShots