Discord vs. Influitive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Discord
Score 8.1 out of 10
N/A
Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.
$4.99
per month
Influitive
Score 8.7 out of 10
N/A
AdvocateHub helps B2B marketers capture customer enthusiasm and use it to drive marketing and sales efforts. With AdvocateHub, B2B marketers build an advocate community and invite customers into it to complete “challenges” like referrals, reference calls or product reviews. As they complete challenges, advocates gain points, badges and levels which can be used for a variety of perks and privileges.N/A
Pricing
DiscordInfluitive
Editions & Modules
Discord Nitro Classic
$4.99
per month
Discord Nitro
$9.99
per month
No answers on this topic
Offerings
Pricing Offerings
DiscordInfluitive
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details16% discount on annual pricing for Discord Nitro ($99.99 per year) and Discord Nitro Classic ($49.99 per year).To learn more about Influitive's pricing, please reach out to a member of our sales team.
More Pricing Information
Community Pulse
DiscordInfluitive
Considered Both Products
Discord

No answer on this topic

Influitive
Chose Influitive
Influitive is a much easier way to maintain the community than using GitHub, Slack or Discord. It helps us build up the brand. Using GitHub, Slack and Discord won't help us build the brand since we cannot put our language and logo there. Using GitHub is a little too complex for …
Top Pros
Top Cons
Features
DiscordInfluitive
Project Management
Comparison of Project Management features of Product A and Product B
Discord
8.2
23 Ratings
5% above category average
Influitive
-
Ratings
Task Management8.58 Ratings00 Ratings
Gantt Charts9.01 Ratings00 Ratings
Scheduling8.06 Ratings00 Ratings
Workflow Automation7.05 Ratings00 Ratings
Mobile Access9.221 Ratings00 Ratings
Search8.619 Ratings00 Ratings
Visual planning tools7.04 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Discord
7.9
23 Ratings
1% below category average
Influitive
-
Ratings
Chat9.523 Ratings00 Ratings
Notifications9.122 Ratings00 Ratings
Discussions9.423 Ratings00 Ratings
Surveys8.014 Ratings00 Ratings
Internal knowledgebase9.012 Ratings00 Ratings
Integrates with GoToMeeting10.02 Ratings00 Ratings
Integrates with Gmail and Google Hangouts4.01 Ratings00 Ratings
Integrates with Outlook4.01 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Discord
7.7
22 Ratings
3% below category average
Influitive
-
Ratings
Versioning6.89 Ratings00 Ratings
Video files7.222 Ratings00 Ratings
Audio files6.721 Ratings00 Ratings
Document collaboration6.610 Ratings00 Ratings
Access control8.212 Ratings00 Ratings
Advanced security features7.69 Ratings00 Ratings
Integrates with Google Drive10.01 Ratings00 Ratings
Device sync8.212 Ratings00 Ratings
Brand Advocacy Tools
Comparison of Brand Advocacy Tools features of Product A and Product B
Discord
-
Ratings
Influitive
5.3
2 Ratings
26% below category average
Community Building00 Ratings3.02 Ratings
Referral Management00 Ratings3.02 Ratings
Rewards Program00 Ratings5.82 Ratings
Program Notices00 Ratings4.52 Ratings
Reference Request Automation00 Ratings8.21 Ratings
Multi-Channel Marketing00 Ratings7.31 Ratings
Best Alternatives
DiscordInfluitive
Small Businesses
Stackby
Stackby
Score 9.3 out of 10

No answers on this topic

Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10

No answers on this topic

Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
DiscordInfluitive
Likelihood to Recommend
8.1
(23 ratings)
8.8
(154 ratings)
Likelihood to Renew
-
(0 ratings)
9.4
(38 ratings)
Usability
8.0
(2 ratings)
7.3
(19 ratings)
Availability
-
(0 ratings)
10.0
(3 ratings)
Performance
-
(0 ratings)
8.0
(6 ratings)
Support Rating
9.2
(3 ratings)
9.7
(71 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Online Training
-
(0 ratings)
10.0
(5 ratings)
Implementation Rating
-
(0 ratings)
7.3
(9 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
6.7
(5 ratings)
Product Scalability
-
(0 ratings)
6.0
(3 ratings)
Vendor post-sale
-
(0 ratings)
7.3
(14 ratings)
User Testimonials
DiscordInfluitive
Likelihood to Recommend
Discord
Discord worked well for us in an academic setting, although I would probably recommend something like Slack--which has more professional connotations--for a work setting. Discord is great for more casual conversation because it has a connotation for being frequently used by gamers, Reddit users, large groups of friends, and people interested in a particular topic.
Read full review
Influitive
We have seen success with information sharing. Giving customers another way to access our resources has been a huge help for them. While we see good engagement numbers there are still some limitations to getting our advocates to complete the 'harder' challenges, like a testimonial or reference
Read full review
Pros
Discord
  • One to many Communications to ensure that we can quickly get messages out when we have to.
  • Quick polling of questions and issues
  • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
Read full review
Influitive
  • Allows you to create compelling and engaging challenges that help your content stand out.
  • The gamification system enables a seamless rewards program that doesn't require a big manual lift.
  • The data and insights are easy to access, analyze, and guide you toward your north star.
Read full review
Cons
Discord
  • UI could always use improvement - may be a learning curve for new users
  • Many young to middle aged users but may be difficult for older generation to take up Discord as a means of communication
  • Sometimes the ads for their Nitro features can be obnoxious
Read full review
Influitive
  • The Admin view is not as intuitive as the user view and the functionality just isn't as great. I wish it had almost the same layout/interface as how the customer sees it so I didn't have to constantly enter Preview mode.
  • I wish there were more included integrations in the regular Influitive package.
Read full review
Likelihood to Renew
Discord
No answers on this topic
Influitive
Depending on the cost and new features to be added, our company might be motivated to renew the use of Influitive. However, a lot depends on the year to come and the enhancements that can better our experience and add more gamification to the platform. Adding elements that can woo our target audience.
Read full review
Usability
Discord
I can't really say much on this. It's extremely easy to use, it's very logical and intuitive, and very easy to install and set-up. Even the settings menus make sense even to nonliterate IT people.
Read full review
Influitive
Overall, Influitive is very easy to use for customers. There's a bit of a learning curve for new admins, but that's only because Influitive isn't always intuitive. The UI is confusing in certain places. I expect something to be in one place, and I find it somewhere else entirely. This is the only reason my usability rank isn't higher
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Reliability and Availability
Discord
No answers on this topic
Influitive
Yes, always available and extremely quick. The availability is 10 on 10 for sure. We also have situations where their team might not be working or on a holiday, but if we have an event, they are available and ensure smooth running. That is the beauty of having Influitive take care of you.
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Performance
Discord
No answers on this topic
Influitive
Influitive AdvocateHub interacts with Blackbaud Champions and is an on-time response system. What I mean by that is once data is entered in Influitive AdvocateHub, it is updated in real time and I can access a computer and the data is there immediately. Sometimes the rewards do not show up right away and I am under the assumption that the delay is caused by an influx of traffic.
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Support Rating
Discord
I would give it a 10 rating because it absolutely deserves it. Discord has made things like keeping in touch extremely easy for people. Anywhere from gamers, businessmen and even family calls are all a part of this fantastic application. The ease of access of being able to jump in a room with your friends and talk to them is amazing
Read full review
Influitive
If a problem can be easily addressed, Influitive Support is all over it! They're fast and always easy to work with. Some of the larger, or more unique problems, can get a little lost. I'd love to see a bit more follow-up on these more important issues, instead of me needing to reach out to find the status of a previously submitted issue. Overall, everyone at Influitive is kind and wants to help!
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In-Person Training
Discord
No answers on this topic
Influitive
I was taught and made to show all features that could help me learn more about the platform and this was great hands-on training for me. I picked up things faster than others and did have time to create challenges and make changes while someone was around to supervise and help.
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Online Training
Discord
No answers on this topic
Influitive
The training was extensive and gave me the knowledge/ skills that I needed in order to implement my advocacy program using Influitive's Advocate Hub. I also meet on a regular basis with my Customer Success Manager. My Success Manager helps give me ideas for my program and helps me ensure that it's successful. Influitive is really invested in my success. They act more like a partner than a vendor
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Implementation Rating
Discord
No answers on this topic
Influitive
I think some of the key insights I can put forward are all aligned to simply being organized. Make sure you have a well thoughts out plan where you have taken all factors into account. Prioritize the list of deliverables, and make sure you have all the right people alighed to assist internally & externally. If you have a well organized plan you will be set up for success.
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Alternatives Considered
Discord
Discord is better when addressing many people at once. I like how you can upload emotes, and it's just a lot more fun. I don't even use Whatsapp anymore. I'd rather text people than use Whatsapp for all intense and purposes. Discord also uses bots and I don't think Whatsapp does.
Read full review
Influitive
Vanilla is great for forums, but they don't have the gamification/challenges piece that is so important toward building advocacy. I've found a similar circumstance with Salesforce communities--good if you're looking primarily for crowdsourced tech support and QA, but nothing "sticky" for really building a thriving community, or the advocacy piece
Read full review
Scalability
Discord
No answers on this topic
Influitive
When I stayed using we only had a hundred or so Advocates and now we have 2100+. Pretty amazing product!
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Return on Investment
Discord
  • Discord has allowed us to connect to students when typical email & text would not work.
  • Discord has allowed easy creation and communication for small group leaders and their students.
  • Discord is free and so many students have access to it.
Read full review
Influitive
  • Influitive has helped us generate hundreds of reviews on sites like G2, TrustRadius, and Capterra, which has resulted in various awards and positive placement on grid reports.
  • Influitive has helped us generate dozens of case studies and hundreds of quotes that can be used in sales and marketing campaigns.
  • Influitive has generated thousands of survey responses to help our product team better understand what our customers want, which has had a direct impact on our product roadmap.
Read full review
ScreenShots

Influitive Screenshots

Screenshot of Expand your reach through trusted channelsScreenshot of Take Influitive mobile. Advocacy enables anytime, anywhere.