DocuSign vs. Google Drive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuSign
Score 8.7 out of 10
N/A
DocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.
$15
per month
Google Drive
Score 8.5 out of 10
N/A
Google Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.
$6
per month
Pricing
DocuSignGoogle Drive
Editions & Modules
Personal
$15
per month
Real Starter
$15
per month
DocuSign for Realtors
$35
per month
Standard
$40
per month
Business Pro
$60
per month
Advanced Solutions
Custom Pricing
Basic
$6.00
per month
Business
$12.00
per month
Enterprise
Contact Vendor for Quote
per month
Offerings
Pricing Offerings
DocuSignGoogle Drive
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for students, educators, and non profit organizations.
More Pricing Information
Community Pulse
DocuSignGoogle Drive
Considered Both Products
DocuSign
Chose DocuSign
Although Google Drive can facilitate exchanges of contracts like DocuSign, it does not have the ability to deal with tax documents and legal materials electronically. Also, DocuSign’s features surpass the features of GoogleDrive because it includes authentication services, user …
Chose DocuSign
There aren't any other services out there (that we know of) that give you the option to store documents and send them out to employees with fields to fill them out. The only other options we know would be to email a document for someone to print out (or share it through Dropbox,…
Chose DocuSign
  • I had used Adobe before and it is not a simple experience. The last thing you want is for your customers to have trouble signing an electronic document. It defeats the purpose.
  • HelloSign is a nice product, but may have been a bit overkill for what our needs were. And they were …
Chose DocuSign
I haven’t used any other alternative to DocuSign yet as it suffices all my requirements for E-signatures.
Chose DocuSign
DocuSign's search engine is more efficient and easy to use.
Google Drive

No answer on this topic

Features
DocuSignGoogle Drive
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
DocuSign
-
Ratings
Google Drive
8.1
219 Ratings
3% below category average
Versioning00 Ratings8.4193 Ratings
Video files00 Ratings7.3188 Ratings
Audio files00 Ratings7.9182 Ratings
Document collaboration00 Ratings8.8216 Ratings
Access control00 Ratings7.8214 Ratings
File search00 Ratings7.4218 Ratings
Device sync00 Ratings8.9204 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
DocuSign
-
Ratings
Google Drive
8.3
213 Ratings
4% below category average
User and role management00 Ratings8.7200 Ratings
File organization00 Ratings7.6211 Ratings
Device management00 Ratings8.799 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
DocuSign
-
Ratings
Google Drive
8.7
212 Ratings
1% above category average
Performance00 Ratings8.9210 Ratings
Reliability00 Ratings8.8212 Ratings
Storage Reports00 Ratings8.587 Ratings
Best Alternatives
DocuSignGoogle Drive
Small Businesses
Foxit eSign
Foxit eSign
Score 9.0 out of 10
SugarSync
SugarSync
Score 4.4 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.6 out of 10
Enterprises
Box
Box
Score 8.5 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DocuSignGoogle Drive
Likelihood to Recommend
8.2
(161 ratings)
8.5
(222 ratings)
Likelihood to Renew
7.0
(12 ratings)
10.0
(6 ratings)
Usability
8.0
(19 ratings)
8.5
(52 ratings)
Availability
10.0
(3 ratings)
10.0
(1 ratings)
Performance
10.0
(2 ratings)
9.0
(7 ratings)
Support Rating
10.0
(46 ratings)
1.5
(49 ratings)
In-Person Training
-
(0 ratings)
9.0
(1 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(5 ratings)
8.0
(3 ratings)
Configurability
-
(0 ratings)
6.0
(1 ratings)
Ease of integration
-
(0 ratings)
5.0
(1 ratings)
Product Scalability
10.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
DocuSignGoogle Drive
Likelihood to Recommend
DocuSign
This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario.
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Google
It is possible to share files and folders with up to 200 email addresses, as well as with persons outside the company.Use the drop-down arrow to select who may see, comment on, or change the file or folder before sending out an invitation.I am very much impressed with this feature
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Pros
DocuSign
  • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
  • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
  • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
  • The recipient can save the document after signing, so they too have their own electronic copy for their records
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Google
  • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
  • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
  • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
Read full review
Cons
DocuSign
  • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
  • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
  • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
Read full review
Google
  • Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
  • Could be more robust and flexible as far as assigning restrictions.
  • Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.
Read full review
Likelihood to Renew
DocuSign
I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
Read full review
Google
It's perfect for me. It keeps things saved and is easy to remove items if needed. Also, I very much enjoy the formatting options. Along with the integrations it has for SSO. Overall, this is the most user friendly system I have ever come across.
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Usability
DocuSign
Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
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Google
It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
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Reliability and Availability
DocuSign
It does not go down. I have had zero issues with DocuSign, approaching 4 years.
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Google
Always available
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Performance
DocuSign
Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
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Google
The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
Read full review
Support Rating
DocuSign
I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
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Google
It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
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In-Person Training
DocuSign
No answers on this topic
Google
The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.
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Online Training
DocuSign
Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
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Google
No answers on this topic
Implementation Rating
DocuSign
Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
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Google
It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
Read full review
Alternatives Considered
DocuSign
There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.
Read full review
Google
In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, where either platform would meet their needs.
Read full review
Scalability
DocuSign
In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
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Google
I have always been able to access
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Return on Investment
DocuSign
  • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
  • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
  • Love audit trails and the seamless tracking of the status of the document
Read full review
Google
  • It has given our operation remote capabilities
  • Easier to access and understand client's need through collaborative enviroment
  • availability to digital resources fast and easy
  • saved our operation hundreds of dollars in physical storage (both investment and maintenance)
  • our operation became easier for new staff to get onboard: small learning curve to use it
Read full review
ScreenShots

DocuSign Screenshots

Screenshot of Screenshot of Screenshot of

Google Drive Screenshots

Screenshot of Google Drive PriorityScreenshot of Comment on Microsoft Files in Google DriveScreenshot of Shared drives