What users are saying about
Top Rated
196 Ratings
Top Rated
291 Ratings
Top Rated
196 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100
Top Rated
291 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Feature Set Ratings

  • Domo ranks higher in 6 feature sets: BI Standard Reporting, Ad-hoc Reporting, Report Output and Scheduling, Data Discovery and Visualization, Access Control and Security, Mobile Capabilities

BI Standard Reporting

8.5

Domo

85%
7.9

Looker

79%
Domo ranks higher in 3/3 features

Pixel Perfect reports

8.1
81%
48 Ratings
7.6
76%
53 Ratings

Customizable dashboards

8.7
87%
70 Ratings
8.3
83%
62 Ratings

Report Formatting Templates

8.6
86%
63 Ratings
7.8
78%
50 Ratings

Ad-hoc Reporting

8.6

Domo

86%
7.8

Looker

78%
Domo ranks higher in 4/4 features

Drill-down analysis

8.6
86%
69 Ratings
8.0
80%
63 Ratings

Formatting capabilities

8.3
83%
68 Ratings
8.2
82%
62 Ratings

Integration with R or other statistical packages

9.0
90%
1 Rating
7.1
71%
24 Ratings

Report sharing and collaboration

8.7
87%
70 Ratings
7.8
78%
64 Ratings

Report Output and Scheduling

8.4

Domo

84%
7.7

Looker

77%
Domo ranks higher in 3/4 features

Publish to Web

9.0
90%
50 Ratings
8.0
80%
50 Ratings

Publish to PDF

8.8
88%
54 Ratings
7.4
74%
52 Ratings

Report Versioning

7.0
70%
1 Rating
7.8
78%
39 Ratings

Report Delivery Scheduling

8.7
87%
63 Ratings
7.4
74%
59 Ratings

Data Discovery and Visualization

8.2

Domo

82%
6.8

Looker

68%
Domo ranks higher in 3/3 features

Pre-built visualization formats (heatmaps, scatter plots etc.)

8.9
89%
68 Ratings
7.9
79%
60 Ratings

Location Analytics / Geographic Visualization

8.9
89%
62 Ratings
7.7
77%
52 Ratings

Predictive Analytics

7.0
70%
1 Rating
4.6
46%
6 Ratings

Access Control and Security

8.9

Domo

89%
7.3

Looker

73%
Domo ranks higher in 4/4 features

Multi-User Support (named login)

8.9
89%
65 Ratings
7.4
74%
60 Ratings

Role-Based Security Model

8.4
84%
62 Ratings
7.5
75%
57 Ratings

Multiple Access Permission Levels (Create, Read, Delete)

8.4
84%
67 Ratings
7.1
71%
57 Ratings

Single Sign-On (SSO)

10.0
100%
1 Rating
N/A
0 Ratings

Mobile Capabilities

8.8

Domo

88%
6.2

Looker

62%
Domo ranks higher in 3/3 features

Responsive Design for Web Access

8.4
84%
59 Ratings
7.3
73%
40 Ratings

Mobile Application

8.2
82%
50 Ratings
5.0
50%
2 Ratings

Dashboard / Report / Visualization Interactivity on Mobile

8.7
87%
58 Ratings
7.5
75%
37 Ratings

Application Program Interfaces (APIs) / Embedding

7.7

Domo

77%

Looker

Feature Set Not Supported
N/A
Domo ranks higher in 6/6 features

REST API

8.0
80%
1 Rating
N/A
0 Ratings

Javascript API

8.0
80%
1 Rating
N/A
0 Ratings

iFrames

8.0
80%
1 Rating
N/A
0 Ratings

Java API

8.0
80%
1 Rating
N/A
0 Ratings

Themeable User Interface (UI)

7.0
70%
1 Rating
N/A
0 Ratings

Customizable Platform (Open Source)

7.0
70%
1 Rating
N/A
0 Ratings

Attribute Ratings

  • Domo is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
  • Looker is rated higher in 1 area: Likelihood to Renew

Likelihood to Recommend

9.0

Domo

90%
73 Ratings
8.2

Looker

82%
64 Ratings

Likelihood to Renew

8.0

Domo

80%
2 Ratings
9.0

Looker

90%
4 Ratings

Usability

8.7

Domo

87%
37 Ratings
8.1

Looker

81%
12 Ratings

Support Rating

9.2

Domo

92%
16 Ratings
7.9

Looker

79%
16 Ratings

Implementation Rating

8.9

Domo

89%
46 Ratings

Looker

N/A
0 Ratings

Vendor pre-sale

7.4

Domo

74%
7 Ratings

Looker

N/A
0 Ratings

Likelihood to Recommend

Domo

I believe that companies that record large amounts of data about their product, service employers KPIs, etc, can make the best out of Domo for reporting and data analysis, but if a company handles little data and is not recording this consistently, it will not be of much use.
Read full review

Google

For less evolved reporting, it is not bad at all. It is not designed to scale, fully. I mean that as long as you do not intend to scale, it is a good product for your company. Log aggregation level reporting is not suited for Looker. Customer facing data reporting is. As long as the reporting is not too multi-dimensional, Looker is good.
Read full review

Pros

Domo

  • It is really easy to pick up and use. New users will not have difficulty jumping right in.
  • Mobile version is terrific. One of the better designed business softwares when it comes to mobile usage.
  • Fantastic visualizations. Great if you are a data geek.
  • Very flexible, can fit a wide variety of use case scenarios.
Read full review

Google

  • It's on-demand and in the cloud, we don't have to mess with AMIs or scaling issues
  • Looker's data domain creating tool is better than anything we've seen
  • LookML, Looker's specialized language is incredibly extensible and allows us to connect and visualize almost any data type
Read full review

Cons

Domo

  • Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it.
  • Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase).
  • Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month.
Read full review

Google

  • Mobile viewing is HTML based, not always highly viewable.
  • Basic operations can be difficult to achieve. There is a function called table calculations which allows this.
  • Running on a single server, the entire instance can slow down if even one user schedules a large dashboard.
Read full review

Pricing Details

Domo

Starting Price

$83 per month

Editions & Modules

Domo editions and modules pricing
EditionModules
Standard$83.001
Professional$160.002
Enterprise$190.003

Footnotes

  1. per month
  2. per month
  3. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Looker

Starting Price

Editions & Modules

Looker editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Must contact sales team for pricing.

    Likelihood to Renew

    Domo

    Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
    Read full review

    Google

    We've been very happy with Looker so far, and all teams in the organization are starting to see its value, and use it on a frequent basis. It has quickly become our accessible "source of truth" for all data/metrics.
    Read full review

    Usability

    Domo

    It is very usable, for many different roles. Our executive team, to sales reps out in the field, to devs in house, to product performance metrics - the product is being used everywhere. There isn't a role that couldn't benefit in some way from having Domo as part of their day to day operations and reporting
    Read full review

    Google

    Nontechnical users can create reports easily. Can create customized reports individually or on the whole for the group. Slicing and dicing data through Looker fairly simple. Drill-downs are much better than anticipated. Especially heat map drill-downs, became most popular within the company, considering the company is a location analytics ad tech company.
    Read full review

    Support Rating

    Domo

    Pretty responsive. It took a while to get a response in selecting data points for our particular cards. Might have taken about a month? I am not sure if this was something on our end or Domo's end. But haven't had any other issues yet that required additional support from Domo.
    Read full review

    Google

    Looker support specialists are heroes. They are knowledgeable, smart, and always vouch for your success. The availability is super quick, and even if there is no current solution for my problem, they will address it and voice it as feedback for a product.
    Read full review

    Implementation Rating

    Domo

    Implementation was assisted by the rationale for using Domo. Since our needs were very well understood, there was an eagerness to adopt Domo, which garnered commitment to training. We also began to use Domo together as a team, which meant we had peer support on our learning journey. Finaly, we were able to implement our knowledge immediately as our organisation began to use Domo for key team deliverables.
    Read full review

    Google

    No answers on this topic

    Alternatives Considered

    Domo

    At the end of the day, end-user adoption and taking the burden of IT to build reports was my goal. Demoing and testing many BI tools, DOMO is the one that allowed both to happen.
    Read full review

    Google

    Looker stacks up very well against the other tools we have evaluated and used. All the tools have their own pros and cons. Looker had a better edge in terms of visualizations when we chose to use it. After several updates, other tools began to have newer features. Looker still stands competitive.
    Read full review

    Return on Investment

    Domo

    • I mentioned a "previously un-analyzable" dataset that we were able to visualize in Domo - the result was business re-alignment for increased productivity, cost savings and ROI.
    • It's tough to quantify the ability to provide insights that have been desired for years but not possible - we continue to amaze our executives and product managers with the analysis we can provide.
    Read full review

    Google

    • The platform allows you to create visual representations of your data and store them in charts, graphs and maps.
    • Gives the business owner the flexibility to visualize their data in a real time manner, thereby enabling the business owner to be on top of their data and understand its dynamics.
    Read full review

    Screenshots

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