Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Domo
Score 8.4 out of 10
N/A
Domo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and develop new apps.N/A
Looker
Score 8.2 out of 10
N/A
Looker is a BI application with an analytics-oriented application server that sits on top of relational data stores. It includes an end-user interface for exploring data, a reusable development paradigm for data discovery, and an API for supporting data in other systems.N/A
Pricing
DomoLooker
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DomoLooker
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsMust contact sales team for pricing.
More Pricing Information
Community Pulse
DomoLooker
Considered Both Products
Domo
Chose Domo
Domo is by far the industry leader. Other tools/platforms have unique strengths, but from an overall perspective, Domo is the most versatile and does an exceptional job in all areas. This is critical when it comes to "scale". A BI project may start with a siloed scope, but as …
Chose Domo
Domo is the only one truly all-in-one platform. For example, at the time of assessment (mid-end 2016), Tableau didn't have alert feature off the shelf,
Domo is the only one with powerful mobile apps, no other even come close.
Domo not only has alert feature but it's also …
Looker
Chose Looker
Mode & Chartio require user to write SQL. Looker – Looker has very powerful data modeling layer – LookML that allows data engineers to abstract end users away from the complexity of underlying data (and SQL). End users can perform analysis by selecting dimensions, measures, …
Chose Looker
I think working on Looker could be hard, but in performance, it can easily overtake Wave and Zoho Reports. The flexibility of the system and it being super fast makes Looker a standalone from other similar software.
Chose Looker
I considered Looker along with RJ Metrics and Domo. The other platforms seemed to be offering much more of a service-focused offering, with fees that would likely scale quite high without certainty. Looker is focused on more of a product-driven approach and would be a good fit …
Chose Looker
I think Looker is easier to use than Business Objects, Domo, Pentaho and Tableau. Tableau offers better visualizations than Looker but the overall package in Looker is better.
Top Pros
Top Cons
Features
DomoLooker
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Domo
8.3
69 Ratings
2% above category average
Looker
8.1
97 Ratings
1% below category average
Pixel Perfect reports7.747 Ratings7.680 Ratings
Customizable dashboards8.669 Ratings8.896 Ratings
Report Formatting Templates8.662 Ratings7.982 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Domo
9.0
68 Ratings
11% above category average
Looker
8.1
97 Ratings
0% above category average
Drill-down analysis9.067 Ratings8.294 Ratings
Formatting capabilities9.066 Ratings7.495 Ratings
Integration with R or other statistical packages9.01 Ratings8.040 Ratings
Report sharing and collaboration9.068 Ratings8.697 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Domo
8.5
66 Ratings
2% above category average
Looker
8.6
93 Ratings
3% above category average
Publish to Web9.051 Ratings8.577 Ratings
Publish to PDF9.053 Ratings8.783 Ratings
Report Versioning7.01 Ratings8.263 Ratings
Report Delivery Scheduling9.062 Ratings8.983 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Domo
8.0
67 Ratings
0% below category average
Looker
6.8
94 Ratings
17% below category average
Pre-built visualization formats (heatmaps, scatter plots etc.)8.367 Ratings8.192 Ratings
Location Analytics / Geographic Visualization8.661 Ratings7.581 Ratings
Predictive Analytics7.01 Ratings4.66 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Domo
9.1
68 Ratings
7% above category average
Looker
8.5
93 Ratings
0% below category average
Multi-User Support (named login)8.265 Ratings8.988 Ratings
Role-Based Security Model9.162 Ratings8.381 Ratings
Multiple Access Permission Levels (Create, Read, Delete)9.066 Ratings8.688 Ratings
Report-Level Access Control9.01 Ratings8.429 Ratings
Single Sign-On (SSO)10.01 Ratings00 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Domo
9.2
60 Ratings
14% above category average
Looker
5.8
69 Ratings
31% below category average
Responsive Design for Web Access9.058 Ratings6.766 Ratings
Mobile Application9.049 Ratings5.01 Ratings
Dashboard / Report / Visualization Interactivity on Mobile9.057 Ratings6.560 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Domo
7.7
1 Ratings
2% below category average
Looker
-
Ratings
REST API8.01 Ratings00 Ratings
Javascript API8.01 Ratings00 Ratings
iFrames8.01 Ratings00 Ratings
Java API8.01 Ratings00 Ratings
Themeable User Interface (UI)7.01 Ratings00 Ratings
Customizable Platform (Open Source)7.01 Ratings00 Ratings
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DomoLooker
Small Businesses
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Score 9.0 out of 10
Medium-sized Companies
Reveal
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Score 9.9 out of 10
Reveal
Reveal
Score 9.9 out of 10
Enterprises
Jaspersoft Community Edition
Jaspersoft Community Edition
Score 9.7 out of 10
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Score 9.7 out of 10
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User Ratings
DomoLooker
Likelihood to Recommend
8.6
(72 ratings)
8.4
(98 ratings)
Likelihood to Renew
8.0
(2 ratings)
9.0
(4 ratings)
Usability
9.1
(34 ratings)
8.8
(12 ratings)
Support Rating
9.2
(14 ratings)
8.8
(14 ratings)
Implementation Rating
9.1
(21 ratings)
-
(0 ratings)
Vendor pre-sale
7.5
(6 ratings)
-
(0 ratings)
User Testimonials
DomoLooker
Likelihood to Recommend
Domo
I believe that companies that record large amounts of data about their product, service employers KPIs, etc, can make the best out of Domo for reporting and data analysis, but if a company handles little data and is not recording this consistently, it will not be of much use.
Read full review
Google
Quick dashboards from Google Sheets - Easier to do the graphs than in Google Sheets - Operational dashboards to be used in the day-to-day work - It is good both for retrospective data and to do a pulse check of the current status - Better for not giant amounts of data and not multiple data sources. - If you need a lot of graphs to be displayed on the same page, it can be a bit glitchy during configuration (then the use works fine).
Read full review
Pros
Domo
  • Exceptional Transform area of the platform - any/all raw data can be manipulated and combined to create datasources that are very useful for our departments.
  • Visualization layer is clean and is very business presentable. Its simple but includes depth. Visuals can be created/used by all roles throughout our firm, its not limited to analysts.
  • Ability to communicate and talk about insights in the data - the communication tool is exceptional. I can @ mention specific users to bring attention to a discovery. I can start a private chat. I can annotate and communicate what I am seeing. I love it.
  • Mobile experience is excellent. When I am on the road i can actively monitor and engage with my team due to my Domo dashboard on my mobile device. Its amazing to run the business and not worry while away from the office.
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Google
  • Filtering - you can filter across different dimensions and metrics to get a more specific "cut" of data
  • Refreshing - data automatically ingests into Looker which allows reports to be updated and backfilled in real time
  • Conditional Reporting - you can leverage Looker's reporting features to flag when a given metric or KPI falls below or above a specified threshold. For example, if you had a daily sales benchmark in a SAAS organization, you could use Looker to flag whenever daily sales falls above or below the benchmark
Read full review
Cons
Domo
  • Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it.
  • Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase).
  • Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month.
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Google
  • Looker is less graphical or pictorial which makes it less attractive
  • Consumes a lot of memory when there are multiple rows and columns, impacts performance too
  • At times when we download huge chunks of raw data from Looker dashbords, the time taken to prepare the file is enormous - The user fails to understand if Looker has frozen or if the data is getting prepared in the background for downloading. In turn, user ends up triggering multiple downloads
Read full review
Likelihood to Renew
Domo
Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
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Google
We've been very happy with Looker so far, and all teams in the organization are starting to see its value, and use it on a frequent basis. It has quickly become our accessible "source of truth" for all data/metrics.
Read full review
Usability
Domo
The built-in user support and intuitive design of Domo makes it simple to learn and use. I find I can spend hours drilling deep, or else quickly gain an overview in just a few minutes. This is a great advantage since the flexibility fits well with the demands of my role. I enjoy using Domo since I know it will give me comparative data across almost every variable I might want to explore - I look forward to it!
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Google
Looker is relatively easy to use, even as it is set up. The customers for the front-end only have issues with the initial setup for looker ml creations. Other "looks" are relatively easy to set up, depending on the ETL and the data which is coming into Looker on a regular basis.
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Support Rating
Domo
Pretty responsive. It took a while to get a response in selecting data points for our particular cards. Might have taken about a month? I am not sure if this was something on our end or Domo's end. But haven't had any other issues yet that required additional support from Domo.
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Google
Never had to work with support for issues. Any questions we had, they would respond promptly and clearly. The one-time setup was easy, by reading documentation. If the feature is not supported, they will add a feature request. In this case, LDAP support was requested over OKTA. They are looking into it.
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Implementation Rating
Domo
It is a true web-based application so implementation is much easier and smoother compared to other non-web based BI solutions. Also, they offered consulting services during the implementation process, which was helpful. Also, they provided lots of on-demand training courses and videos, which I liked.
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Google
No answers on this topic
Alternatives Considered
Domo
At the end of the day, end-user adoption and taking the burden of IT to build reports was my goal. Demoing and testing many BI tools, DOMO is the one that allowed both to happen.
Read full review
Google
Looker is an off-the-shelf, free tool for Google business users. Other than the internal cost of time to build, we had no costs to set up what we needed to do. Knowledge sharing internally and using templates greatly reduced this cost, making the overall cost very low.
Read full review
Return on Investment
Domo
  • I mentioned a "previously un-analyzable" dataset that we were able to visualize in Domo - the result was business re-alignment for increased productivity, cost savings and ROI.
  • It's tough to quantify the ability to provide insights that have been desired for years but not possible - we continue to amaze our executives and product managers with the analysis we can provide.
Read full review
Google
  • Allowing others to self-serve their own analytics and connect it to Looker simply and easily has helped unblock the central data team so they can instead focus on validated dashboards whilst stakeholders manage their day-to-day analysis themselves. Countless engineering hours have been freed up by not having to manage every user permission for each BI tool; we have a BYOBI approach; Bring Your Own BI
  • Creation and management of a semantic layer (LookML =Looker Modeling Language ) allows peoples sandboxes and production databases to become clutter free. Minor adjustments, conditional fields, and even some modelling can all be done in LookML which doesn't need oversight or governance from the central data team.
  • LookML, specifying drilldown fields and their sub-queries, as well as generally creating dynamic parameters with Liquid are all great features, but can have a steep learning curve. it may take some time to understand how to create this middle layer correctly, or even pose a risk of inheriting complex code from another source which can be unmaintainable if it becomes too big. Some level of governance is recommended if Looker is used by a large number of editors.
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ScreenShots

Domo Screenshots

Screenshot of Screenshot of

Looker Screenshots

Screenshot of a Looker dashboard with a geo chart.