What users are saying about
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173 Ratings
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Top Rated
214 Ratings

Domo

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173 Ratings
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Score 8.6 out of 100

Looker

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Top Rated
214 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Domo

If the price is not an issue, I can absolutely recommend it to any organization that is looking to optimize its services and management. Of course, if you are a mid or a small sized organization this probably does not make much sense for you.
Anonymous | TrustRadius Reviewer

Looker

Looker is one of those tools that is easy to pick up and play with, even though you would probably need an hour or two to get used to the dashboard and do some training. Once you get the hang of it, it is easy enough to start pulling in data and displaying them on charts. There is an Explore view which allows you to look at various metrics and pull them all into one chart, displaying the information you need on an easy-to-read view. This comes in handy when you have data from various places and need to put them all in one place. Where it is less appropriate is for the data analysts, who are used to this kind of information and need deeper analytics. Looker does not provide anything in further detail than what you've added, so it is a bit of a push to try and get analysts to want to use it, when they can easily take the data offline and do what they like with it.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Domo
8.3
Looker
7.8
Pixel Perfect reports
Domo
8.1
Looker
7.6
Customizable dashboards
Domo
8.5
Looker
8.0
Report Formatting Templates
Domo
8.3
Looker
7.8

Ad-hoc Reporting

Domo
8.5
Looker
7.7
Drill-down analysis
Domo
8.4
Looker
7.7
Formatting capabilities
Domo
8.3
Looker
7.7
Integration with R or other statistical packages
Domo
9.0
Looker
7.5
Report sharing and collaboration
Domo
8.3
Looker
7.9

Report Output and Scheduling

Domo
8.2
Looker
7.9
Publish to Web
Domo
8.8
Looker
8.2
Publish to PDF
Domo
8.6
Looker
7.6
Report Versioning
Domo
7.0
Looker
8.1
Report Delivery Scheduling
Domo
8.3
Looker
7.7

Data Discovery and Visualization

Domo
8.1
Looker
6.7
Pre-built visualization formats (heatmaps, scatter plots etc.)
Domo
8.6
Looker
8.0
Location Analytics / Geographic Visualization
Domo
8.6
Looker
7.6
Predictive Analytics
Domo
7.0
Looker
4.6

Access Control and Security

Domo
8.8
Looker
7.5
Multi-User Support (named login)
Domo
8.8
Looker
7.5
Role-Based Security Model
Domo
8.3
Looker
7.7
Multiple Access Permission Levels (Create, Read, Delete)
Domo
8.2
Looker
7.3
Single Sign-On (SSO)
Domo
10.0
Looker

Mobile Capabilities

Domo
8.8
Looker
6.3
Responsive Design for Web Access
Domo
8.4
Looker
7.5
Dedicated iOS Application
Domo
8.3
Looker
5.0
Dedicated Android Application
Domo
10.0
Looker
5.0
Dashboard / Report / Visualization Interactivity on Mobile
Domo
8.5
Looker
7.6

Application Program Interfaces (APIs) / Embedding

Domo
7.7
Looker
REST API
Domo
8.0
Looker
Javascript API
Domo
8.0
Looker
iFrames
Domo
8.0
Looker
Java API
Domo
8.0
Looker
Themeable User Interface (UI)
Domo
7.0
Looker
Customizable Platform (Open Source)
Domo
7.0
Looker

Pros

Domo

  • Exceptional Transform area of the platform - any/all raw data can be manipulated and combined to create datasources that are very useful for our departments.
  • Visualization layer is clean and is very business presentable. Its simple but includes depth. Visuals can be created/used by all roles throughout our firm, its not limited to analysts.
  • Ability to communicate and talk about insights in the data - the communication tool is exceptional. I can @ mention specific users to bring attention to a discovery. I can start a private chat. I can annotate and communicate what I am seeing. I love it.
  • Mobile experience is excellent. When I am on the road i can actively monitor and engage with my team due to my Domo dashboard on my mobile device. Its amazing to run the business and not worry while away from the office.
Kyle Tucker | TrustRadius Reviewer

Looker

  • It's on-demand and in the cloud, we don't have to mess with AMIs or scaling issues
  • Looker's data domain creating tool is better than anything we've seen
  • LookML, Looker's specialized language is incredibly extensible and allows us to connect and visualize almost any data type
Anonymous | TrustRadius Reviewer

Cons

Domo

  • Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it.
  • Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase).
  • Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month.
David Hills ★ | TrustRadius Reviewer

Looker

  • Mobile viewing is HTML based, not always highly viewable.
  • Basic operations can be difficult to achieve. There is a function called table calculations which allows this.
  • Running on a single server, the entire instance can slow down if even one user schedules a large dashboard.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Domo

Domo 8.0
Based on 2 answers
Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
John Orate | TrustRadius Reviewer

Looker

Looker 9.0
Based on 4 answers
We've been very happy with Looker so far, and all teams in the organization are starting to see its value, and use it on a frequent basis. It has quickly become our accessible "source of truth" for all data/metrics.
Anonymous | TrustRadius Reviewer

Usability

Domo

Domo 8.4
Based on 36 answers
Domo is great as a user. It's simple, and the drill downs are phenomenal. The only annoying thing is if you hit back in your web browser it pulls you back to the overall top of dashboard, rather than the previous drill down. As a developer it take a little more skill and learning than other BI systems. It's not a quick learn, but once you learn it you can make it sing.
Luke Ferrel | TrustRadius Reviewer

Looker

Looker 8.1
Based on 14 answers
Looker is relatively easy to use, even as it is set up. The customers for the front-end only have issues with the initial setup for looker ml creations. Other "looks" are relatively easy to set up, depending on the ETL and the data which is coming into Looker on a regular basis.
Joe Hughes | TrustRadius Reviewer

Support Rating

Domo

Domo 9.2
Based on 14 answers
Pretty responsive. It took a while to get a response in selecting data points for our particular cards. Might have taken about a month?I am not sure if this was something on our end or Domo's end. But haven't had any other issues yet that required additional support from Domo.
Cristina McGregor | TrustRadius Reviewer

Looker

Looker 8.0
Based on 18 answers
Never had to work with support for issues. Any questions we had, they would respond promptly and clearly. The one-time setup was easy, by reading documentation. If the feature is not supported, they will add a feature request. In this case, LDAP support was requested over OKTA. They are looking into it.
Anson Abraham | TrustRadius Reviewer

Implementation Rating

Domo

Domo 9.0
Based on 48 answers
Implementation was assisted by the rationale for using Domo. Since our needs were very well understood, there was an eagerness to adopt Domo, which garnered commitment to training. We also began to use Domo together as a team, which meant we had peer support on our learning journey. Finaly, we were able to implement our knowledge immediately as our organisation began to use Domo for key team deliverables.
Lara Dunwell | TrustRadius Reviewer

Looker

No score
No answers yet
No answers on this topic

Alternatives Considered

Domo

At the end of the day, end-user adoption and taking the burden of IT to build reports was my goal. Demoing and testing many BI tools, DOMO is the one that allowed both to happen.
Julian Kochummen | TrustRadius Reviewer

Looker

Looker stacks up very well against the other tools we have evaluated and used. All the tools have their own pros and cons. Looker had a better edge in terms of visualizations when we chose to use it. After several updates, other tools began to have newer features. Looker still stands competitive.
Purav Vaidya | TrustRadius Reviewer

Return on Investment

Domo

  • I mentioned a "previously un-analyzable" dataset that we were able to visualize in Domo - the result was business re-alignment for increased productivity, cost savings and ROI.
  • It's tough to quantify the ability to provide insights that have been desired for years but not possible - we continue to amaze our executives and product managers with the analysis we can provide.
Anonymous | TrustRadius Reviewer

Looker

  • Looker was like upgrading from a flip phone to a smartphone for me after using other BI resources in the past.
  • Looker makes it simple to reuse code, allowing us to construct single sources of truth without having to rewrite the fundamental concepts. For all levels of data fluency, the user interface is intuitive and easy to use.
  • Import the same results directly from Looker to excel. [...]
salman inamdar | TrustRadius Reviewer

Screenshots

Pricing Details

Domo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Domo Editions & Modules

Edition
Standard$83.001
Professional$160.001
Enterprise$190.001
  1. per month
Additional Pricing Details

Looker

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Looker Editions & Modules

Additional Pricing Details
Must contact sales team for pricing.

Rating Summary

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