Overview
ProductRatingMost Used ByProduct SummaryStarting Price
dotMailer
Score 8.0 out of 10
N/A
N/A
$150
per month
Intuit Mailchimp
Score 8.3 out of 10
N/A
Mailchimp is an email marketing and marketing automation platform. Beyond just tracking how campaigns perform, Mailchimp takes it a step further by analyzing data from over half a billion emails to show why campaigns perform, driving informed decisions.
$0
per month
Robly
Score 9.0 out of 10
N/A
Robly is an email marketing solution designed for small businesses. It's key features are its ability to auto-resend unopened emails, pop-up widgets, and proprietary AI-powered software that sends emails based on schedules specific to each recipient.
$19
per month
Pricing
dotMailerIntuit MailchimpRobly
Editions & Modules
Growth
$150.00
per month
Professional
$500.00
per month
Free
$0
Essentials
starts at $13
per month
Standard
starts at $20
per month
Premium
starts at $350
per month
Robly
$19
per month
Offerings
Pricing Offerings
dotMailerIntuit MailchimpRobly
Free Trial
YesYesYes
Free/Freemium Version
NoYesNo
Premium Consulting/Integration Services
NoYesNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
dotMailerIntuit MailchimpRobly
Considered Multiple Products
dotMailer
Chose dotMailer
DotMailer is built for eCommerce. Drip, ActiveCampaign, and Infusionsoft are not eCommerce platforms out of the box, though they can be tailored to that use case. DotMailer is especially geared toward retail businesses.
Intuit Mailchimp
Chose Intuit Mailchimp
Mailchimp has offered more quality in its products, offering more tools. Instead, Robly has only provided basic tools at a high price, this is mainly what is sought, to obtain good quality at a good price.
Chose Intuit Mailchimp
Mailchamp is accepted by Google, and their email templates transfer correctly to email users, whereas Robly does not as easily which was a big factor that set it apart from Robly in our opinion. I felt that Robly's template editor was a little bit easier to navigate, and the …
Chose Intuit Mailchimp
Mailchimp is undoubtedly an expensive tool, the most expensive we have used so far, previously we had not dared to use it and now that we have done it we are sorry we did not do it before, our email marketing is more professional than that had been, customer acquisition has …
Chose Intuit Mailchimp
I love that MailChimp is just fun. A lot of times working on email campaigns can be boring. MailChimp's charming and fun "personality" stands out compared to the relatively dry and utilitarian user interfaces of the competitors. MailChimp has added the ability to create …
Chose Intuit Mailchimp
I recommend MailChimp because of its solid and growing market share. In some cases, small and medium-sized businesses may find the same solutions within Constant Contact, iContact, or MailChimp. It may be a simple matter of preferences that determine which email marketing …
Robly
Chose Robly
When trying to find an email platform to use with our company, we tried out three major softwares: Robly, Mailchimp, and Constant Contact. The price of Robly is what initially made it stand out to us, but upon using it, we also fell in love with the simplicity of the editing …
Chose Robly
In comparison to Robly, Mailchimp can also be considered very user friendly for both marketing professionals and amateurs. It offers many of the same features including creative designs and analytics. We prefer to use Robly for our newsletter and bulk marketing messages because …
Features
dotMailerIntuit MailchimpRobly
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
dotMailer
9.0
1 Ratings
12% above category average
Intuit Mailchimp
8.1
577 Ratings
6% above category average
Robly
7.8
44 Ratings
3% below category average
WYSIWYG email editor9.01 Ratings8.3529 Ratings7.336 Ratings
Dynamic content9.01 Ratings8.0511 Ratings7.632 Ratings
Ability to test dynamic content9.01 Ratings8.0491 Ratings00 Ratings
Mobile optimization9.01 Ratings8.1527 Ratings7.838 Ratings
Email deliverability reporting9.01 Ratings8.6560 Ratings9.443 Ratings
List management9.01 Ratings8.2556 Ratings7.344 Ratings
Triggered drip sequences9.01 Ratings7.9379 Ratings7.423 Ratings
Landing pages00 Ratings8.2397 Ratings00 Ratings
A/B testing00 Ratings7.7427 Ratings7.925 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
dotMailer
-
Ratings
Intuit Mailchimp
8.9
69 Ratings
13% above category average
Robly
-
Ratings
Lead nurturing automation00 Ratings7.460 Ratings00 Ratings
Lead scoring and grading00 Ratings10.01 Ratings00 Ratings
Data quality management00 Ratings8.266 Ratings00 Ratings
Automated sales alerts and tasks00 Ratings10.01 Ratings00 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
dotMailer
-
Ratings
Intuit Mailchimp
8.0
120 Ratings
8% above category average
Robly
-
Ratings
Calendaring00 Ratings7.648 Ratings00 Ratings
Event/webinar marketing00 Ratings8.4106 Ratings00 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
dotMailer
-
Ratings
Intuit Mailchimp
8.1
117 Ratings
9% above category average
Robly
-
Ratings
Social sharing and campaigns00 Ratings8.1109 Ratings00 Ratings
Social profile integration00 Ratings8.1102 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
dotMailer
-
Ratings
Intuit Mailchimp
8.3
557 Ratings
12% above category average
Robly
9.1
42 Ratings
17% above category average
Dashboards00 Ratings8.5221 Ratings00 Ratings
Standard reports00 Ratings8.5552 Ratings9.142 Ratings
Custom reports00 Ratings7.8122 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
dotMailer
-
Ratings
Intuit Mailchimp
7.7
125 Ratings
3% above category average
Robly
-
Ratings
API00 Ratings7.8100 Ratings00 Ratings
Role-based workflow & approvals00 Ratings8.165 Ratings00 Ratings
Customizability00 Ratings5.62 Ratings00 Ratings
Integration with Salesforce.com00 Ratings8.351 Ratings00 Ratings
Integration with Microsoft Dynamics CRM00 Ratings8.144 Ratings00 Ratings
Integration with SugarCRM00 Ratings8.12 Ratings00 Ratings
Third-party software integrations00 Ratings8.0103 Ratings00 Ratings
Best Alternatives
dotMailerIntuit MailchimpRobly
Small Businesses
Mad Mimi
Mad Mimi
Score 10.0 out of 10
Vbout
Vbout
Score 9.9 out of 10
Mad Mimi
Mad Mimi
Score 10.0 out of 10
Medium-sized Companies
VerticalResponse
VerticalResponse
Score 10.0 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.0 out of 10
VerticalResponse
VerticalResponse
Score 10.0 out of 10
Enterprises
Emma by Marigold
Emma by Marigold
Score 9.3 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.0 out of 10
Emma by Marigold
Emma by Marigold
Score 9.3 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
dotMailerIntuit MailchimpRobly
Likelihood to Recommend
9.0
(2 ratings)
8.6
(565 ratings)
8.8
(44 ratings)
Likelihood to Renew
10.0
(1 ratings)
10.0
(53 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
8.5
(434 ratings)
8.4
(4 ratings)
Availability
-
(0 ratings)
9.5
(6 ratings)
-
(0 ratings)
Performance
-
(0 ratings)
8.9
(7 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
8.8
(19 ratings)
7.3
(1 ratings)
Implementation Rating
-
(0 ratings)
7.4
(22 ratings)
7.3
(1 ratings)
Configurability
-
(0 ratings)
10.0
(2 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
8.0
(4 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
9.5
(6 ratings)
-
(0 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
dotMailerIntuit MailchimpRobly
Likelihood to Recommend
dotMailer
Well suited for a company with a larger marketing budget as this is a costly program compared to the other ESPs. If your use case is not eCommerce, you would probably be better off with a standard ESP like Drip.
Read full review
Intuit
For any E-commerce related needs, like you need to see a list of customers who have added products to cart but did not purchase, this can be done really easily, but if your e-commerce provider provides integration, then it is best suited. Most of the systems in the Market provide out-of-the-box integration. Their API is also very easy it can be integrated to any language. You can integrate it into your custom developed system and use the features, like adding customers to specific lists. Also, if your lists become really big, then their system can get a bit slow to respond via API, so you might need a strategy for how you are gonna fetch the data using API.
Read full review
Robly
I would absolutely recommend Robly to my colleagues. I have used Robly for over six years now and have found so many positives over my years of using it! It provides an easy way for us to keep our contacts organized, and we can easily embed forms into our website. When comparing Robly's pricing options with other email platforms, it won by a landslide. Some small aspects of the program may seem a little outdated, but I have everything I need and more!
Read full review
Pros
dotMailer
  • Easy Editor - no HTML required. It's very easy to drag and drop your elements, customizing the campaign according to your needs.
  • Reports- the reports are robust, showing you your open rates, browsers used, who clicked what, etc. It is easy to section out this information and deliver it to the appropriate stakeholders.
  • Templates - building your own template library makes creating and sending campaigns and quick and easy experience. In a global company like ours, it also enables consistency across the brand locations throughout the world.
Read full review
Intuit
  • Mailchimp allows you to manage your mailing list really well. You can subscribe people, unsubscribe people manage the mailing list directly into segments, and what not.
  • Mailchimp has features where you can create campaigns based on your mailing lists and send out newsletters to your subscribers based on a multitude of parameters that you can setup. Such as send email daily, weekly, monthly and they also have event based mails that you can send out.
  • Mailchimp also has a feature where you can design your emails. The look and aesthetics are very important when sending emails to your subscribers and all those needs are addressed here.
Read full review
Robly
  • Robly constantly updates the status information of each email that is sent from its platform, which helps to ensure that there are no problems reviewing the number of people among the targets that could be interested in our service or product, and become customers, when it is necessary to identify them from those who are not, and that otherwise would cause high error margins in the reports.
  • The software has a visual power that is very easy to extend through third-party platforms, allowing us to create content in services such as Photoshop, which we can then include in mailings, although it is also feasible to import the content in the traditional way, through image formats. Among these, the best one to work with is PNG, which allows us to remove the background content so that the important section of the image fits better with the format of the e-mails.
  • Robly works with services based on the optimization of group projects, whose integration serves to send emails to all participants equally, and that these are kept constantly notified about updates to the work, and can be coupled well in advance to these updates, so that no confusion arises at the time of unifying the work sent and points within the same should not be exposed.
  • In reality, Robly's technical support is something we have never had the opportunity to interact with, as the platform is not so buggy that we would need to contact them for advice. In any case, they are likely to show promising results considering the quality of the service.
  • It has been very easy to get familiar with the functions Robly has to work with advanced email address database configurations without losing track of the progress of each campaign, and this is thanks to the well-optimized structure of the platform.
Read full review
Cons
dotMailer
  • Integration is overly complex.
  • Cannot progressively profile from anything other than an email address.
  • Too expensive.
Read full review
Intuit
  • The pricing tiers do scale quickly so if you have a free newsletter it may get expensive
  • The pricing is based on total emails so if you have users who you only email rarely it might not make sense to use Intuit Mailchimp
  • Customer support can be a bit lacking at times and their docs aren't always the best
Read full review
Robly
  • I don't have many cons for Robly. One thing that would be helpful is concerning adding a set of emails to the contact list. It would be nice to receive a list of emails that are not added and a reason why (e.g., duplicate, etc.).
  • I have noticed that when I am editing an email campaign, at times it will unexpectedly stop showing me the text editing menu bar, and there doesn't seem to be a way to call it back up. This can be resolved by saving and exiting the campaign and then reopening, but it breaks into my work flow and is an inconvenience. I have not been able to find a pattern for the occurrence of the glitch.
Read full review
Likelihood to Renew
dotMailer
Since this is used on a global scale and it is preferable to all of our brands, I cannot see us switching to a different provider. We have built years worth of contacts and templates within our current system, which saves our marketing team a lot of time when putting together future campaigns. All of them are mobile optimized which makes it even easier to work with
Read full review
Intuit
We've had Mailchimp for about ten years, I want to say. I started with the company about four years ago, and I don't see us ever diverting to another source. It's easy for us to use, and we have all our clients already built into the database. I imagine we'll use them for as long as we have the company.
Read full review
Robly
Because we like the price and value. The annual subscription model allows us to maximize usage without worrying too much about cost, being a small mom and pop outfit.
Read full review
Usability
dotMailer
No answers on this topic
Intuit
The interface is a bit complicated, and I need to spend some time to learn new functions and understanding how it works. I don't like working with email templates because of the limited customization options. However, functions like AI for generating emails, segmentation, and analytics still work well and are very useful.
Read full review
Robly
Overall Robly's usability can be considered easy and intuitive. For experienced marketing professionals this program would not be challenging to navigate even on the first uses. There may be a slight learning curve for amateur users but overall it is fairly simple and easy to use and creates professional results.
Read full review
Reliability and Availability
dotMailer
No answers on this topic
Intuit
I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime
Read full review
Robly
No answers on this topic
Performance
dotMailer
No answers on this topic
Intuit
I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools
Read full review
Robly
No answers on this topic
Support Rating
dotMailer
No answers on this topic
Intuit
Website tools were easy to use and understand so a novice can easily meet or exceed their client's expectations! Loved that we were able to totally customize so that the e-mail we created conveyed our client's overall messaging consistent with their branding! Client love that we can provide turnkey services to support their sales and marketing teams!
Read full review
Robly
We sometimes got through to a message taking service but they were not able to resolve our issue with a one-call solution necessarily always.
Read full review
Implementation Rating
dotMailer
No answers on this topic
Intuit
It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.
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Robly
We should have been granted a MOBILE RESPONSIVE email template from the get-go. We were never offered any alternatives.
Read full review
Alternatives Considered
dotMailer
DotMailer is built for eCommerce. Drip, ActiveCampaign, and Infusionsoft are not eCommerce platforms out of the box, though they can be tailored to that use case. DotMailer is especially geared toward retail businesses.
Read full review
Intuit
I don't think they are comparable; we use Google Ads to put our website at the top of the list when someone googles certain words. We use meta business to manage our social media. Google aims to gain customers, while Mailchimp is used to interact with both existing and new customers.
Read full review
Robly
Robly has much of the same functionality as Constant Contact. I find Robly's interface to be more intuitive. Robly allows us to upload as many images and documents as we want, without charging us extra. Robly's subscription price is lower than Constant Contact. Their newsletter archiving is also more robust. With Constant Contact, I felt "nickled and dimed." Not only is Robly's base price lower, it's the price! You can upgrade to unlock more sophisticated features.
Read full review
Scalability
dotMailer
No answers on this topic
Intuit
Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now. If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.
Read full review
Robly
No answers on this topic
Return on Investment
dotMailer
  • Better customer service
  • Increased brand awareness
  • Increased brand engagement
  • Streamlined processes
  • Regular communication with customers
  • Increased audience/reach
Read full review
Intuit
  • One of my retail web store clients was sending out email specials and notices about once a month. After clicking the send button, we would watch Google Analytics and the current site users would light up immediately. Often, the current site visitors would pop up to 20, 30 or more after the email was sent. On a normal day, seeing 1 or 2 online users would be OK.
  • Pretty much in all cases, we could see an uptick in positive activity after sending out a Intuit Mailchimp email to a list.
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Robly
  • There has been an increase in revenue in the last month, which is reflected in our ROI of 300%.
  • Results are shown quickly, although this depends directly on the investment made in the platform (the $15 price is only for the base plan).
Read full review
ScreenShots

Intuit Mailchimp Screenshots

Screenshot of Mailchimp's advanced analytics and reporting tools. These are used to monitor trends, track performance, and get actionable insights that help users to create better campaigns and drive customer engagement.Screenshot of Mailchimp's precise audience segmentation. Its AI simplifies the workflow by generating complex customer segments for highly personalized campaigns.Screenshot of omnichannel marketing. Campaigns can be built across multiple channels, and then managed from one convenient place.Screenshot of marketing automations with the Customer Journey Builder. This is used to reach the right people with the right message at exactly the right time, which helps to drive more repeat business, increase customer retention, and see more orders.Screenshot of Mailchimp's SMS marketing. SMS can be integrated into email, automations, and social campaigns.Screenshot of Mailchimp's AI, used to deliver relevant content faster. It can generate professionally written, on-brand marketing emails with the press of a button. The user only needs to review, edit, and send.