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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox

    Score8.5 out of 10
    N/ADropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.

    $9.99

    per month

    RingEX

    Score8.8 out of 10
    N/ARingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.

    $20

    per month

    Pricing
    DropboxRingEX
    Editions & Modules
    Plus
    $9.99
    per month
    Essentials
    $18
    per month
    Business
    $20
    per month per user
    Business Plus
    $26
    per month per user
    Basic
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    DropboxRingEX
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pricing is /user/month paid annually. Pricing increases when paid monthly. Core - $20/month (paid monthly) Advanced - $25/month (paid monthly) Ultra - $35/month (paid monthly) Customer Engagement Bundle - contact us for pricing
    More Pricing Information
    Community Pulse
    DropboxRingEX
    Considered Both Products
    Dropbox
    No answer on this topic
    RingCentral
    Chose RingEX
    From the user perspective, JustCall and Aircall gave you the ability to listen to the recorded call. RingEX's taking notes feature is great, just not 100% accurate. Therefore, I would say having the ability to access the recording calls in the user interface can be very useful. …
    Incentivized
    Chose RingEX
    Vonage and RingEX stacked up evenly up until it came time for the conference bridge feature. Vonage, as of February 2017, offered all the features of RingEX at a competitive price. For the conference bridge, which was a big driver in the decision, they only offered 1 bridge at …
    Incentivized
    Chose RingEX
    iPecs was very unreliable, expensive and almost impossible to configure. LG Ericsson was similar, although we had to pay for additional licenses for the smartphone application users. Vonage was very basic and we lost a lot of calls.
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    1271 Answers
    89%
    Would buy again
    167 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    1067 Answers
    93%
    Delivers good value for the price
    156 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    1264 Answers
    92%
    Happy with the feature set
    173 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    857 Answers
    90%
    Lived up to sales and marketing promises
    137 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    992 Answers
    88%
    Implementation went as expected
    149 Answers
    Features
    DropboxRingEX
    File Sharing & Management
    Comparison of File Sharing & Management features of Dropbox and RingEX
    Feature
    Dropbox
    7.8
    1368 Ratings
    7% below category average
    RingEX
    -
    Ratings
    Versioning8.21140 Ratings00 Ratings
    Video files7.21118 Ratings00 Ratings
    Audio files7.71014 Ratings00 Ratings
    Document collaboration8.01190 Ratings00 Ratings
    Access control8.11266 Ratings00 Ratings
    File search7.21312 Ratings00 Ratings
    Device sync7.91259 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Dropbox and RingEX
    Feature
    Dropbox
    8.0
    1297 Ratings
    8% below category average
    RingEX
    -
    Ratings
    User and role management7.41157 Ratings00 Ratings
    File organization8.51279 Ratings00 Ratings
    Device management8.11138 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Dropbox and RingEX
    Feature
    Dropbox
    7.9
    1286 Ratings
    9% below category average
    RingEX
    -
    Ratings
    Performance7.91275 Ratings00 Ratings
    Reliability8.21283 Ratings00 Ratings
    Storage Reports7.5978 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Dropbox and RingEX
    Feature
    Dropbox
    -
    Ratings
    RingEX
    9.5
    23 Ratings
    12% above category average
    High quality audio00 Ratings9.525 Ratings
    High quality video00 Ratings9.423 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Dropbox and RingEX
    Feature
    Dropbox
    -
    Ratings
    RingEX
    9.9
    18 Ratings
    15% above category average
    Desktop sharing00 Ratings9.921 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Dropbox and RingEX
    Feature
    Dropbox
    -
    Ratings
    RingEX
    9.7
    19 Ratings
    12% above category average
    Calendar integration00 Ratings9.222 Ratings
    Meeting initiation00 Ratings9.922 Ratings
    Record meetings / events00 Ratings9.920 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Dropbox and RingEX
    Feature
    Dropbox
    -
    Ratings
    RingEX
    8.7
    14 Ratings
    5% above category average
    Live chat00 Ratings8.717 Ratings
    Online Events Security
    Comparison of Online Events Security features of Dropbox and RingEX
    Feature
    Dropbox
    -
    Ratings
    RingEX
    8.9
    21 Ratings
    11% above category average
    User authentication00 Ratings8.621 Ratings
    Participant roles & permissions00 Ratings9.223 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Dropbox and RingEX
    Feature
    Dropbox
    -
    Ratings
    RingEX
    8.5
    211 Ratings
    0% above category average
    Hosted PBX00 Ratings9.1118 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings8.6161 Ratings
    Directory of employee names00 Ratings8.8196 Ratings
    Call Management
    Comparison of Call Management features of Dropbox and RingEX
    Feature
    Dropbox
    -
    Ratings
    RingEX
    9.0
    220 Ratings
    3% above category average
    Answering rules00 Ratings8.9206 Ratings
    Call recording00 Ratings8.7190 Ratings
    Call park00 Ratings8.7171 Ratings
    Call screening00 Ratings8.7179 Ratings
    Message alerts00 Ratings8.9207 Ratings
    Business SMS/External Messaging00 Ratings9.226 Ratings
    Online Fax00 Ratings9.523 Ratings
    Voicemail Transcription00 Ratings9.326 Ratings
    Mobile apps
    Comparison of Mobile apps features of Dropbox and RingEX
    Feature
    Dropbox
    -
    Ratings
    RingEX
    9.3
    194 Ratings
    5% above category average
    Mobile app for iOS00 Ratings9.2170 Ratings
    Mobile app for Android00 Ratings9.4151 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Dropbox and RingEX
    Feature
    Dropbox
    -
    Ratings
    RingEX
    9.0
    21 Ratings
    6% above category average
    Centralized communications management00 Ratings9.521 Ratings
    Team messaging00 Ratings9.220 Ratings
    Team document sharing00 Ratings8.517 Ratings
    Call and meeting analytics00 Ratings9.023 Ratings
    Best Alternatives
    DropboxRingEX
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DropboxRingEX
    Likelihood to Recommend
    8.5
    (1404 ratings)
    9.0
    (228 ratings)
    Likelihood to Renew
    8.2
    (44 ratings)
    8.9
    (15 ratings)
    Usability
    8.5
    (543 ratings)
    8.7
    (11 ratings)
    Availability
    9.0
    (4 ratings)
    9.4
    (158 ratings)
    Performance
    8.8
    (9 ratings)
    8.0
    (2 ratings)
    Support Rating
    7.2
    (40 ratings)
    5.3
    (28 ratings)
    In-Person Training
    9.1
    (1 ratings)
    7.3
    (1 ratings)
    Online Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (5 ratings)
    8.1
    (6 ratings)
    Configurability
    8.1
    (2 ratings)
    7.0
    (1 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    1.0
    (1 ratings)
    Ease of integration
    9.1
    (1 ratings)
    9.0
    (1 ratings)
    Product Scalability
    8.0
    (5 ratings)
    10.0
    (2 ratings)
    Professional Services
    9.1
    (1 ratings)
    1.0
    (1 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    4.0
    (1 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    DropboxRingEX
    Likelihood to Recommend
    Dropbox
    Dropbox is well suited for sending File Requests to clients to upload documents, and for me to send File Transfers to clients with documents for them to download. I can create separate files for each client, and also create files within files, which is very convenient and useful for my business purposes. In Dropbox I can also see all of the File Requests that I have sent and it shows me how many times they've accessed it and how many files they uploaded. I can also see all of the File Transfers that I have made and whether how many times the client has accessed it and how many documents were downloaded. It also sends me notifications if the clients haven't downloaded their files yet so I can remind them. Dropbox Sign has been very easy to use, and I have already stated what could be changed with it
    Incentivized
    Read full review
    RingCentral
    Everything just works. The interface is easily the best we've used or tested. The applications available are so good that it was easy to move away from using a desk phone. The admin interface is also easily the best we've used or tested.The licensing model for Teams integration is our only currently minor issue. I'm hopeful that will improve as we would love to integrate.
    Incentivized
    Read full review
    Pros
    Dropbox
    • I can share projects I need feedback on.
    • I can make projects available to editors so that they can do their work.
    • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
    • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
    Read full review
    RingCentral
    • Quick provision of new numbers to match business requirements.
    • Per-user and per-queue routing options to allow calls to end where you want (e.g., forwarding, multi-user answering, etc).
    • Geographically wide deployments - we have numbers from all across the globe, and we can stand up numbers even where we have no geographical presence.
    • No-hardware deployments. There is no need for on-premises hardware if you don't need it.
    • Bulletproof platform, we so rarely have any significant issues or widespread outages.
    Read full review
    Cons
    Dropbox
    • Admid Control Can feels little basic it can be improve by easy access quick tabs for important button.
    • Smart sync behaviour can be little confusing it can be improve by displaying more futuristic way
    • Pricing and storage facility can be improve for really more demanding for a tool can be imporve.
    Incentivized
    Read full review
    RingCentral
    • It will be nice to have more text room monthly.
    • Providing clear instructions on how to access features, as most features are buried in the tabs.
    • The ability to redial a number without having to go back to the settings buttons on the landlines will be nice.
    Incentivized
    Read full review
    Likelihood to Renew
    Dropbox
    Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
    Read full review
    RingCentral
    We are grandfathered into our unlimited toll-free minutes plan. We are very unlikely to switch because of that. It has been the major factor saving us a lot of money compared to switching to other solutions. I don't know any other company that still offers these unlimited plans.
    Incentivized
    Read full review
    Usability
    Dropbox
    It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
    Read full review
    RingCentral
    They were working on updating a few of the modules while we were going live, so this made usability difficult to train on once they did go live with those changes. Now that the changes are in place, we have really enjoyed the usability of the platform
    Read full review
    Reliability and Availability
    Dropbox
    I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
    Incentivized
    Read full review
    RingCentral
    Because it works great. In case there's a Wi-Fi issue, communication does not stop because the mobile app can be use with regular cell phone data. During one year + 3 months I've have the service, there's been only one time when there were issues on RingEX's side; however, the time of resolution was on the same day.
    Incentivized
    Read full review
    Performance
    Dropbox
    Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
    Read full review
    RingCentral
    Occasional bandwith issues. In addition to this, I have one individual whose calls are blocked. We were not able to determine whether this was a RingEX or a carrier issue.
    Incentivized
    Read full review
    Support Rating
    Dropbox
    They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
    Read full review
    RingCentral
    Call-in support is fantastic. I have never called in and had it taken more than 30 minutes to resolve our issue. Email support is terrible. You will likely go 24+ hours until you hear back and the response is likely a canned one. I personally prefer the email or chat support option, but find myself calling instead because the email support experience is so poor.
    Incentivized
    Read full review
    In-Person Training
    Dropbox
    The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
    Incentivized
    Read full review
    RingCentral
    I really didn't know all the capabilities
    Incentivized
    Read full review
    Online Training
    Dropbox
    I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
    Read full review
    RingCentral
    No answers on this topic
    Implementation Rating
    Dropbox
    I needed to stay current in improving my daily operations. Dropbox
    was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
    Read full review
    RingCentral
    If someone has an existing system I tell them to keep that running initially and keep RingEX separate initially until the system is configured and tested to one's satisfaction. After testing and configuration is completed, then roll over the main phone numbers to the new RingEX system. I've seen one person who immediately flipped over to RingEX without properly configuring/testing the software and had many issues with missed customer calls until I helped him sort out his configuration.
    Incentivized
    Read full review
    Alternatives Considered
    Dropbox
    I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
    Read full review
    RingCentral
    We are using these products like (Skype, Voip, TextNow, and Second line), but comparatively these products the RingEX has a good performance, because while we were using the other platform, we didn't get proper communication, we couldn't reach out the candidate, we lags to much into spam number, we couldn't communicate properly and the textnow we couldn't sigin sometime. When we start to use RingEX, we get much better productivity and proper communication with our clients.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Dropbox
    I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them.
    Incentivized
    Read full review
    RingCentral
    not to sign up for it or give them any money for a product that does not work
    Read full review
    Scalability
    Dropbox
    It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
    Incentivized
    Read full review
    RingCentral
    We have 75 users and 85 phones on the system and have yet to have any noticeable outages. The system just works all of the time without issues. Our old VOIP system on Voyant would go out all the time for multiple hours. RingEX is much more stable and reliable.
    Incentivized
    Read full review
    Professional Services
    Dropbox
    Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime.
    Incentivized
    Read full review
    RingCentral
    No answers on this topic
    Return on Investment
    Dropbox
    • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
    • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
    Read full review
    RingCentral
    • Enhanced patient accountability, we can track all calls - incoming and outgoing - patients tend to state that they called and left a message, but they either never called or did not leave a message. With RingEX, we can track whether they really did. It saves us quite a bit of time and aggravation.
    • Faxing is more accurate and usually very quick. Because it's accurate, it saves us time with phone calls about faxes we never received and having to refax items. Also, faxing via the system instead of printing and scanning is a time-saver.
    Incentivized
    Read full review
    ScreenShots

    Dropbox Screenshots

    Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.