Dropbox vs. TeamViewer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.4 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
TeamViewer
Score 8.4 out of 10
N/A
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
$299
per year
Pricing
DropboxTeamViewer
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
Remote Access
$24.90
per month (billed annually) 1 Licensed User
Business
$50.90
per month (billed annually) 1 Licensed User
Premium
$102.90
per month (billed annually) 15 Licensed Users
Corporate
$206.90
per month (billed annually) 30 Licensed Users
Offerings
Pricing Offerings
DropboxTeamViewer
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
DropboxTeamViewer
Considered Both Products
Dropbox
Chose Dropbox
It seems to me that Dropbox is unique, flexible software, robust tools, easy access and features with extensive functions. The difference is the various integrations with multitasking applications that allow me to center all my document transfers from a single system.
TeamViewer
Chose TeamViewer
TeamViewer is the middle-man between the enterprise tool Kaseya NOC Services and the lightweight tool LogMeIn Pro. TeamViewer provides the functionality of monitoring and reporting while easy to use and easy to deploy - sometimes with one click on a button you're connected. …
Chose TeamViewer
TeamViewer is far better than all the other solutions because of its robust services. Its constant updates keep it ready for all the new challenges and tech advancement. Thus, after investing in TeamViewer we are certain to have all the new features available in one solution.
Chose TeamViewer
Overall pricing, functionality, and low learning curve make it a solid saas choice depending on what you need.
Chose TeamViewer
This is the first and only software I used and I am still using it. I find it suitable for my requirements.
Chose TeamViewer
So far TeamViewer is my preferred, go to software for this particular need. Zoom isn't bad, but it is laggy in comparison. However, it has the chat feature and ability to multi-conference with many people at once. To my knowledge, TeamViewer can only connect one person to one …
Chose TeamViewer
TeamViewer is similar and works as well as the others.
Chose TeamViewer
Prior to buying TeamViewer we extensively reviewed a number of different platforms:
  • AnyDesk - this is a simpler remote access platform, but I found it to be too temperamental with the connection and more often than not I would have to go to the PC instead.
  • Join.me - in a similar …
Chose TeamViewer
I don't believe that WebEx offers the same functionality that teamviewer does, in that I want access to my devices that I might not physically have on me at the time. WebEx is great for cold calls and screen sharing, but I don't believe it allows you to access the desktop of a …
Chose TeamViewer
Join.me and Webex allow for remote desktop sharing, but typically for meetings or instances. They do not offer the constant connection that teamviewer does. The user must be on the computer and type in the code provided by the remote user. The unlimited personal trial nature of …
Features
DropboxTeamViewer
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
8.1
1168 Ratings
4% below category average
TeamViewer
-
Ratings
Versioning7.8957 Ratings00 Ratings
Video files8.2947 Ratings00 Ratings
Audio files8.6853 Ratings00 Ratings
Document collaboration7.61019 Ratings00 Ratings
Access control7.91082 Ratings00 Ratings
File search7.71118 Ratings00 Ratings
Device sync8.51078 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
8.3
1106 Ratings
4% below category average
TeamViewer
-
Ratings
User and role management8.2990 Ratings00 Ratings
File organization8.41091 Ratings00 Ratings
Device management8.2964 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
8.4
1100 Ratings
2% below category average
TeamViewer
-
Ratings
Performance8.31091 Ratings00 Ratings
Reliability8.71097 Ratings00 Ratings
Storage Reports8.0830 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Dropbox
-
Ratings
TeamViewer
9.6
2 Ratings
1% below category average
Role-based user permissions00 Ratings9.62 Ratings
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Dropbox
-
Ratings
TeamViewer
8.4
502 Ratings
5% below category average
File transfer00 Ratings8.6472 Ratings
Instant message00 Ratings8.3436 Ratings
Access to sleeping/powered-off computers00 Ratings7.5333 Ratings
Session record00 Ratings8.4337 Ratings
Annotations00 Ratings7.988 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Dropbox
-
Ratings
TeamViewer
9.1
1 Ratings
0% above category average
Third-party software integrations00 Ratings9.11 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
Dropbox
-
Ratings
TeamViewer
9.2
5 Ratings
2% below category average
Attended device access00 Ratings9.15 Ratings
Unattended device access00 Ratings8.75 Ratings
Mobile device access00 Ratings9.35 Ratings
Virtual device access00 Ratings9.55 Ratings
Multiple-display support00 Ratings8.83 Ratings
Multiple concurrent sessions00 Ratings9.62 Ratings
Best Alternatives
DropboxTeamViewer
Small Businesses
SugarSync
SugarSync
Score 4.5 out of 10
Getscreen.me
Getscreen.me
Score 9.7 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Action1
Action1
Score 9.6 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DropboxTeamViewer
Likelihood to Recommend
8.6
(1191 ratings)
8.6
(555 ratings)
Likelihood to Renew
7.2
(35 ratings)
10.0
(65 ratings)
Usability
8.6
(345 ratings)
9.4
(57 ratings)
Availability
7.5
(3 ratings)
9.1
(5 ratings)
Performance
6.3
(8 ratings)
9.1
(5 ratings)
Support Rating
6.4
(34 ratings)
9.8
(50 ratings)
In-Person Training
-
(0 ratings)
9.1
(2 ratings)
Online Training
8.2
(2 ratings)
9.1
(4 ratings)
Implementation Rating
8.0
(4 ratings)
8.8
(112 ratings)
Configurability
6.4
(1 ratings)
9.1
(4 ratings)
Ease of integration
-
(0 ratings)
9.1
(5 ratings)
Product Scalability
7.0
(4 ratings)
9.1
(5 ratings)
Vendor post-sale
-
(0 ratings)
8.6
(5 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(5 ratings)
User Testimonials
DropboxTeamViewer
Likelihood to Recommend
Dropbox
If I need a specific file or want to access certain movies or music tracks, I download and store it on one device (e.g., PC), where DB is integrated into the file system. I can then effortlessly access this file on any device, like a tablet, where DB is integrated into the file system.
Read full review
TeamViewer
It is very appropriate for remote collaboration whereby as a designer, it helps with connecting with colleagues from any place. This has enabled us to brainstorm issues that seem critical and difficult for an individual. Remote collaboration has also helped in making critical decisions from the data-driven insights provided by TeamViewer's reporting and analytics feature. This feature helps in identifying a pressing issue, troubleshoots application at the same time optimize resources. The two features have ensured that we discuss areas that require improvement in real time and come up with the right solution.
Read full review
Pros
Dropbox
  • It is secure. I haven't had any breaches whilst using Dropbox.
  • Its search functions helps me find relevant files and images quickly.
  • It backups on a frequent basis that I can take it for granted that my files are being backed up.
Read full review
TeamViewer
  • Quick support is an nice feature to make it easy for the end user to download and use
  • Easy to connect using numbers
  • The connection is always good when connected to an end user
  • The tool is easy to use, the buttons are easy to understand what the use for it is
Read full review
Cons
Dropbox
  • I’d like to be able to hover over an image/document and have it expand/enlarge without actually opening it
  • I’d love to see a carousel that lets me thumb through more quickly
  • I’m almost always in thumbnail view. I’d like to see them re-organize automatically when something is moved or deleted instead of leaving an empty space.
  • AI options for photo editing.
  • Easier pdf markups
Read full review
TeamViewer
  • The update Cycle of the Desktop app is sometimes unstable. We downloaded the latest TeamViewer Desktop App from the official site, and it immediately asks us to update.
  • Pricing tier for small teams can be improved.
  • Live subtitles for audio from remote device can be implemented.
Read full review
Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Read full review
TeamViewer
We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
Read full review
Usability
Dropbox
Because the program is simpler, it does not use large resources to run, and there are no problems on older operating systems. It is easy to use for both private and business use. It's a bit annoying that the same texts have to be rewritten multiple times. Consider whether you want the truth or for users to actually answer quickly and easily.
Read full review
TeamViewer
TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
Read full review
Reliability and Availability
Dropbox
No answers on this topic
TeamViewer
Always available if setup correctly.
Read full review
Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Read full review
TeamViewer
The application is built on VNC which is a very stable technology.
Read full review
Support Rating
Dropbox
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
Read full review
TeamViewer
the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
Read full review
In-Person Training
Dropbox
No answers on this topic
TeamViewer
As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
Read full review
Online Training
Dropbox
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
Read full review
TeamViewer
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
Read full review
Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review
TeamViewer
Installation and configuration of the TeamViewer does not pose a huge problem and we were able to install the software in our network within one week. Helping staff was organized in the form of training sessions to understand the different aspects that it offers and because of its rich graphical user interface, adoption was easy.
Read full review
Alternatives Considered
Dropbox
Dropbox stands out for its simple interface, reliable file syncing, and strong version history compared to other storage platforms. While Google Drive is better for real-time collaboration and OneDrive integrates well with Microsoft Office, Dropbox offers faster file sharing, better organization, and smoother cross-platform access. We chose Dropbox because it’s easy to use, works across different devices, and keeps our files secure and accessible.
Read full review
TeamViewer
AnyDesk, despite being relatively light on system utilization, didn’t offer some of the pro collaboration features that we required. All the functionalities that were part of TeamViewer matched well with the functionality, ease, and cost aspects needed to support our team's work.
Read full review
Scalability
Dropbox
bc i think box.com is better and more affordable
Read full review
TeamViewer
Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
Read full review
Return on Investment
Dropbox
  • Being a small business, the pricing is a little steep for my organisation, specially when it's not directly reimbursable to my clients. But the confidence of being able to access all my years of work in a few clicks saves me huge amounts of stress and effort. It's true power comes to light when an unfortunate incident causes panic about probable loss of access to valuable data. It is delightful when it gets resolved without breaking a sweat. Hence, I would say that it is eventually worth every penny.
  • I am a designer, and I like to create a lot of options for my work. Each of these options is a potential asset which can be potentially monetised directly, or at a future date. Hence, being able to retrieve it at the right time is priceless.
Read full review
TeamViewer
We started seeing benefits from TeamViewer within the first 3 months. Initially we saw immediate savings reducing travel time and costs for support visits. Within the first quarter, we’d already cut travel-related expenses by around 15-20%, which quickly added up. As the team became more familiar with the software and we streamlined our processes, the time savings from faster issue resolution grew, further improving our ROI.
  • It has really reduces travel cost. Saved us approximately 30% on travel expense by handling most tasks remotely instead of sending technicians on site.
  • We are able to resolve issues way faster within minutes.
  • Faster service delivery has contributed to better client retention and stronger relationships.
Read full review
ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.

TeamViewer Screenshots

Screenshot of where to connect to devices and provide remote support.Screenshot of the interface where all devices are a few clicks away.Screenshot of where to monitor and manage devices proactively.Screenshot of Screenshot of TeamViewer's IT asset tracking.