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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Flock

    Score9.5 out of 10
    N/AFlock is a collaborative business messaging application, designed to compete with Slack. The app is presented as a fast and reliable means of communication, and is available in a free edition for teams of up to twenty members.

    $0

    for teams of 1-20 members

    HipChat (discontinued)

    Score9.7 out of 10
    N/AHipchat was discontinued by Atlassian. Users are being migrated to Slack.N/A
    Pricing
    FlockHipChat (discontinued)
    Editions & Modules
    Starter
    $0
    for teams of 1-20 members
    Pro
    $6
    per month per user (ideal for teams of 20-100 users)
    Enterprise
    Contact Sales
    for organizations of 100+ members
    No answers on this topic
    Offerings
    Pricing Offerings
    FlockHipChat (discontinued)
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    FlockHipChat (discontinued)
    Considered Both Products
    Titan.Mail
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    9 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    9 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Features
    FlockHipChat (discontinued)
    Project Management
    Comparison of Project Management features of Flock and HipChat (discontinued)
    Feature
    Flock
    7.8
    13 Ratings
    1% above category average
    HipChat (discontinued)
    7.3
    106 Ratings
    5% below category average
    Task Management8.311 Ratings00 Ratings
    Gantt Charts6.97 Ratings00 Ratings
    Scheduling8.810 Ratings00 Ratings
    Workflow Automation8.011 Ratings00 Ratings
    Mobile Access9.213 Ratings7.397 Ratings
    Search6.811 Ratings7.2103 Ratings
    Visual planning tools6.48 Ratings00 Ratings
    Communication
    Comparison of Communication features of Flock and HipChat (discontinued)
    Feature
    Flock
    8.4
    13 Ratings
    6% above category average
    HipChat (discontinued)
    7.3
    132 Ratings
    8% below category average
    Chat9.613 Ratings7.7132 Ratings
    Notifications9.313 Ratings7.7130 Ratings
    Discussions9.213 Ratings6.5110 Ratings
    Surveys8.19 Ratings7.834 Ratings
    Internal knowledgebase6.77 Ratings7.043 Ratings
    Integrates with GoToMeeting10.01 Ratings7.023 Ratings
    Integrates with Gmail and Google Hangouts8.06 Ratings00 Ratings
    Integrates with Outlook6.04 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Flock and HipChat (discontinued)
    Feature
    Flock
    7.1
    12 Ratings
    12% below category average
    HipChat (discontinued)
    6.3
    95 Ratings
    24% below category average
    Versioning7.28 Ratings00 Ratings
    Video files6.210 Ratings6.585 Ratings
    Audio files6.310 Ratings6.873 Ratings
    Document collaboration8.112 Ratings00 Ratings
    Access control7.39 Ratings6.660 Ratings
    Advanced security features6.49 Ratings5.949 Ratings
    Integrates with Google Drive7.07 Ratings6.027 Ratings
    Device sync8.311 Ratings6.055 Ratings
    Best Alternatives
    FlockHipChat (discontinued)
    Small Businesses
    Superhuman Docs
    Score8.9 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FlockHipChat (discontinued)
    Likelihood to Recommend
    9.4
    (13 ratings)
    6.8
    (133 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    9.8
    (2 ratings)
    Usability
    9.5
    (7 ratings)
    7.2
    (8 ratings)
    Support Rating
    8.8
    (3 ratings)
    7.1
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.4
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    7.6
    (8 ratings)
    Product Scalability
    -
    (0 ratings)
    7.2
    (10 ratings)
    User Testimonials
    FlockHipChat (discontinued)
    Likelihood to Recommend
    Titan.Mail
    Flock is very well suited in scenarios where individuals must communicate via chat. It also works great when teams need to communicate via group chat messages. File and document sharing is another area where Flocks works well. Channels are used for discussions on specific topics or organization-wide announcements. Flock may be less appropriate when you use it for voice and video calls. Where.
    Incentivized
    Read full review
    Discontinued Products
    Well suited for
    Cross-teams communication.
    Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls.
    Not suited for:
    Lacks apps integration like Slack.
    Lacks quality with video calls.
    Slow file transfer for large files.
    Frequent downtime due to app instability.
    Incentivized
    Read full review
    Pros
    Titan.Mail
    • Networked phones are a thing of past now. We don’t have to stop what we are doing to receive phone calls currently because Flock can do that
    • It is now easy to send messages to many people at the same time, all we need to do is to add all the contants in the chat and select all to send a message
    • This software has an in-built to-do-list which allows us to assign tasks to different people or users and then supervise each independently
    Incentivized
    Read full review
    Discontinued Products
    • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
    • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
    • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
    • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
    Incentivized
    Read full review
    Cons
    Titan.Mail
    • A tool is only good if people use it. Some of the artists I work with found it too complex (though I don't think they really gave it a good shot).
    • We used it heavily for about six months and it didn't hit too many other big negative points.
    Incentivized
    Read full review
    Discontinued Products
    • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
    • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
    • Video and audio calls are pretty useless, they're slow and not always work.
    • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
    Incentivized
    Read full review
    Likelihood to Renew
    Titan.Mail
    We would likely to renew use of Flock for our organization since it meets most of the requirements of team collboration and communication for a small group like us. Most of our Flock users like it's features and use it extensively for day-to-day work. We are quite optimistic about it's future updates.
    Incentivized
    Read full review
    Discontinued Products
    If they fix the bugs the last update gave that are causing hipchat to crash more often.
    Incentivized
    Read full review
    Usability
    Titan.Mail
    It is good to give what an app deserves, Flock is very efficient and effective app to manage the all day to day activities and communicate across all team members, create groups, share files, send reminders schedule reminders for each group or persons and share notes.Pin files and search any messages from anyone with advanced filters. It's a great app.
    Incentivized
    Read full review
    Discontinued Products
    The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
    Incentivized
    Read full review
    Support Rating
    Titan.Mail
    We've only needed customer support a few times with Flock (mainly concerning app integration and security), and they've always been timely and helpful, which are the only things I truly need from support. The response rate was still rapid, and there's plenty of support available online as well for Flock.
    Incentivized
    Read full review
    Discontinued Products
    HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
    Incentivized
    Read full review
    Implementation Rating
    Titan.Mail
    No answers on this topic
    Discontinued Products
    I don't have insights as I was not a part of the implementation. However, I love the end product
    Incentivized
    Read full review
    Alternatives Considered
    Titan.Mail
    Flock as mentioned takes the best of all these apps and improves upon them. Flock's UI was exactly what we were looking for and Flock doesn't overcharge small teams for search functional or messaging. It just offers a great product at a great price combined with great support. Their chat ticket system works almost immediately.
    Incentivized
    Read full review
    Discontinued Products
    We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
    Incentivized
    Read full review
    Scalability
    Titan.Mail
    No answers on this topic
    Discontinued Products
    Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
    Incentivized
    Read full review
    Return on Investment
    Titan.Mail
    • Organizing notes manually has been drastically reduced. Flock folders and chats are perfect for keeping each file separate.
    • We have not missed one calendar event with Flocks integration of our Google Calendar.
    • Being able to cut out or $99/month case management software has saved a ton of money each month.
    Incentivized
    Read full review
    Discontinued Products
    • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
    Incentivized
    Read full review
    ScreenShots

    Flock Screenshots

    Product screenshotProduct screenshotProduct screenshot

    HipChat (discontinued) Screenshots

    Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).