What users are saying about
23 Ratings
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Top Rated
4640 Ratings
23 Ratings
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Score 8.6 out of 100

Microsoft Teams

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Top Rated
4640 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Feature Set Ratings

  • Microsoft Teams ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

7.0

Flock

70%
8.0

Microsoft Teams

80%
Microsoft Teams ranks higher in 5/7 features

Task Management

7.0
70%
6 Ratings
8.2
82%
124 Ratings

Gantt Charts

6.0
60%
4 Ratings
7.2
72%
66 Ratings

Scheduling

6.0
60%
6 Ratings
8.8
88%
136 Ratings

Workflow Automation

5.0
50%
6 Ratings
7.7
77%
86 Ratings

Mobile Access

9.0
90%
8 Ratings
8.9
89%
157 Ratings

Search

10.0
100%
6 Ratings
7.9
79%
144 Ratings

Visual planning tools

6.0
60%
5 Ratings
7.5
75%
103 Ratings

Communication

7.3

Flock

73%
8.4

Microsoft Teams

84%
Microsoft Teams ranks higher in 6/8 features

Chat

9.0
90%
8 Ratings
9.2
92%
171 Ratings

Notifications

8.5
85%
8 Ratings
8.7
87%
169 Ratings

Discussions

8.5
85%
8 Ratings
9.0
90%
159 Ratings

Surveys

8.5
85%
5 Ratings
7.6
76%
92 Ratings

Internal knowledgebase

9.0
90%
5 Ratings
7.9
79%
104 Ratings

Integrates with GoToMeeting

4.0
40%
2 Ratings
8.2
82%
51 Ratings

Integrates with Gmail and Google Hangouts

6.0
60%
7 Ratings
7.4
74%
47 Ratings

Integrates with Outlook

5.0
50%
5 Ratings
9.0
90%
151 Ratings

File Sharing & Management

7.8

Flock

78%
8.2

Microsoft Teams

82%
Microsoft Teams ranks higher in 7/8 features

Versioning

8.0
80%
5 Ratings
8.1
81%
109 Ratings

Video files

7.5
75%
6 Ratings
8.1
81%
137 Ratings

Audio files

8.5
85%
6 Ratings
8.2
82%
139 Ratings

Document collaboration

8.0
80%
8 Ratings
8.6
86%
146 Ratings

Access control

8.0
80%
6 Ratings
8.3
83%
131 Ratings

Advanced security features

7.0
70%
6 Ratings
8.1
81%
101 Ratings

Integrates with Google Drive

7.5
75%
8 Ratings
7.9
79%
54 Ratings

Device sync

7.5
75%
7 Ratings
8.4
84%
109 Ratings

Attribute Ratings

  • Flock is rated higher in 2 areas: Usability, Support Rating
  • Microsoft Teams is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.5

Flock

85%
8 Ratings
8.6

Microsoft Teams

86%
251 Ratings

Likelihood to Renew

Flock

N/A
0 Ratings
9.6

Microsoft Teams

96%
8 Ratings

Usability

10.0

Flock

100%
1 Rating
8.2

Microsoft Teams

82%
54 Ratings

Availability

Flock

N/A
0 Ratings
9.0

Microsoft Teams

90%
1 Rating

Performance

Flock

N/A
0 Ratings
8.0

Microsoft Teams

80%
1 Rating

Support Rating

8.8

Flock

88%
6 Ratings
8.1

Microsoft Teams

81%
195 Ratings

Implementation Rating

Flock

N/A
0 Ratings
10.0

Microsoft Teams

100%
1 Rating

Contract Terms and Pricing Model

Flock

N/A
0 Ratings
5.7

Microsoft Teams

57%
7 Ratings

Product Scalability

Flock

N/A
0 Ratings
10.0

Microsoft Teams

100%
1 Rating

Professional Services

Flock

N/A
0 Ratings
6.4

Microsoft Teams

64%
7 Ratings

Likelihood to Recommend

Flock

Flock provides a casual as well as professional approach. Prevents the hassles of communicating over phones. Once logged out the employee will not be disturbed after work hours. All the information, messages, and data that have been communicated to date are secure & can be accessed anytime. A great channel to pass on information to all the employees within an instant.
Read full review

Microsoft

Our entire company has been able to communicate via Microsoft Teams for large company meetings and use video to connect with each other. We've held large team meetings as well where everyone joins in with video to be able to see each others' faces from time to time since we're all now 100% remote. Microsoft Teams is an excellent communication tool between myself and my employees. The one thing I'd say that is a drawback is that my team member and I had a personal conversation and an IT person was able to view and even share our conversation with other bosses. I thought this was inappropriate and I wish there would be a way to be "alerted" when someone is spying in on your conversations!
Read full review

Pros

Flock

  • Real-time communication is perfect.
  • The mobile apps really let us take everything on the go.
  • It integrates perfectly with our calendar.
Read full review

Microsoft

  • Video calls are great with Microsoft Teams. They've made big improvements over the last year and I rarely have issue with getting on. It's nice when things just work.
  • The most used functionality is, of course, the chat feature. It does what it's supposed to do and you can create chat groups from whoever you'd like. We use it a lot when there is a special project and a team from various groups get together for a short period of time to get things done.
  • An overlooked function is the ability to search anything within Microsoft Teams. Any photo, document, or chat can be searched and found pretty easily. I can't tell you how many times this has saved me from having to rewrite something or start over.
Read full review

Cons

Flock

  • Flock's video and audio quality is sometimes poor as a result of poor internet connectivity
  • It has a messaging limit of 10,000 messages which makes it hard for us to keep messages for future reference
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Microsoft

  • Found a bug where Microsoft Teams suddenly drops during an ongoing call even if there is no network issue from either end
  • Screen sharing is also buggy. When we share our desktop screen on MS Teams the taskbar disappears and it's difficult to navigate through apps.
  • There is a limit to PIN 15 chats a favourites. This count should be increased.
Read full review

Pricing Details

Flock

Starting Price

Editions & Modules

Flock editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Microsoft Teams

    Starting Price

    $5 per month

    Editions & Modules

    Microsoft Teams editions and modules pricing
    EditionModules
    Free$0.001
    Microsoft 365 Business Basic$5.002
    Microsoft 365 Business Standard$12.503
    Office 365 E3$20.004

    Footnotes

    1. per user/per month
    2. per user/per month
    3. per user/per month
    4. per user/per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Discounts are available for non profit organizations.

    Likelihood to Renew

    Flock

    No answers on this topic

    Microsoft

    Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
    Read full review

    Usability

    Flock

    The user interface is fantastic and that makes it easier for all the users
    Read full review

    Microsoft

    The overall functionality of the product is incredible in that it provides a one-stop solution for organization and communication. The product is also very well integrated into Microsoft Outlook and other Office apps. Visually pleasing and very easy to use interface. New features are constantly being added to enhance the user experience.
    Read full review

    Reliability and Availability

    Flock

    No answers on this topic

    Microsoft

    Rare, but outages do happen
    Read full review

    Performance

    Flock

    No answers on this topic

    Microsoft

    Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
    Read full review

    Support Rating

    Flock

    We've only needed customer support a few times with Flock (mainly concerning app integration and security), and they've always been timely and helpful, which are the only things I truly need from support. The response rate was still rapid, and there's plenty of support available online as well for Flock.
    Read full review

    Microsoft

    I think Microsoft Team is overall good application for communication, track Project work inter the teams and also intra teams. I have 7 out of 10 because it needs improvements in certain features like video sharing call, call drop, audio quality and connecting problems even after having good internet connection.
    Read full review

    Implementation Rating

    Flock

    No answers on this topic

    Microsoft

    I find everything I need for my day-to-day work.
    Read full review

    Alternatives Considered

    Flock

    I did not like Google Hangouts. Hangouts is more geared toward personal communication instead of business related communication. Flock is also a lot easier to use and has more options related to a business setting.
    Read full review

    Microsoft

    I enjoy Teams better than Lync/Skype for Business, but I enjoy Slack the most for inter-company communication and UI/UX convenience. The learning curve for Slack is very small and it has a casual atmosphere that would engage the employees in a more fun and welcoming manner than a stark and professional background of Teams.
    Read full review

    Contract Terms and Pricing Model

    Flock

    No answers on this topic

    Microsoft

    Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
    Read full review

    Scalability

    Flock

    No answers on this topic

    Microsoft

    It does not appear to have a limit to how many teams and employees we can have using it
    Read full review

    Professional Services

    Flock

    No answers on this topic

    Microsoft

    I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
    Read full review

    Return on Investment

    Flock

    • It did provide a creative space for conversation and this does equal a great return on investment, considering the investment is free for the base use.
    • For the team members who enjoyed using it, it helped them save time in their day by having a repository for notes and creative ideas.
    Read full review

    Microsoft

    • I think it has allowed us to leverage our Office365 more effectivly since all of the apps are synced together.
    • It has really allowed us transition away from more formal webex meetings and have a more free flow conversation.
    • It also gives us a more direct line to our manager if we need there input they can easily join our team chat.
    Read full review

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