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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreeAgent

    Score6.7 out of 10
    N/AFreeAgent is an cloud-based accounting system designed for small businesses and freelancers. FreeAgent supports many core accounting features and bank reconciliation, payroll, tax management, project level accounting, and multiple currency support. It is mobile-accessible, and integrates with many apps.

    $13.50

    per month

    QuickBooks Online

    Score8 out of 10
    N/AQuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.

    $38

    per month

    Pricing
    FreeAgentQuickBooks Online
    Editions & Modules
    FreeAgent
    $13.50
    per month
    FreeAgent
    $135
    per year
    Simple Start
    $38
    per month
    Essentials
    $75
    per month
    Plus
    $115
    per month
    Advanced
    $275
    per month
    Offerings
    Pricing Offerings
    FreeAgentQuickBooks Online
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    FreeAgentQuickBooks Online
    Considered Both Products
    FreeAgent
    Chose FreeAgent
    Our clients use all of the above software providers, some of them using Xero, QuickBooks, FreshBooks, QuickFile, Kashflow, Wave App etc. FreeAgent is best one for me among the free software available as it does everything and we would not even need additional software for …
    Incentivized
    Chose FreeAgent
    As a free software for Mettle users it is excellent choice and great value for money especially for micro businesses. It does the needed bank imports and reconciliations, however compared to more advanced products like Xero or QuickBooks it lacks the flexibility of those …
    Incentivized
    Chose FreeAgent
    I have used and tested out many other systems. I was looking at Xero for my accounting system but at the time I chose FreeAgent because of the way it handles the recording of dividends and the inbuilt time recording. The others I trialed were good and many of them cheaper. …
    Incentivized
    Chose FreeAgent
    I found FreeAgent to be more user friendly and since I have no accounting background much more easy to use than QuickBooks.
    Intuit
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    84%
    Would buy again
    132 Answers
    Delivers good value for the price
    No answers on this topic
    87%
    Delivers good value for the price
    126 Answers
    Happy with the feature set
    No answers on this topic
    84%
    Happy with the feature set
    132 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    81%
    Lived up to sales and marketing promises
    101 Answers
    Implementation went as expected
    No answers on this topic
    86%
    Implementation went as expected
    119 Answers
    Features
    FreeAgentQuickBooks Online
    Payroll Management
    Comparison of Payroll Management features of FreeAgent and QuickBooks Online
    Feature
    FreeAgent
    8.6
    13 Ratings
    14% above category average
    QuickBooks Online
    7.6
    126 Ratings
    1% above category average
    Pay calculation8.012 Ratings7.9114 Ratings
    Benefit plan administration8.56 Ratings6.862 Ratings
    Direct deposit files8.92 Ratings8.0105 Ratings
    Salary revision and increment management8.86 Ratings7.678 Ratings
    Reimbursement management8.78 Ratings7.885 Ratings
    Customization
    Comparison of Customization features of FreeAgent and QuickBooks Online
    Feature
    FreeAgent
    6.7
    13 Ratings
    12% below category average
    QuickBooks Online
    7.1
    117 Ratings
    7% below category average
    API for custom integration4.59 Ratings7.197 Ratings
    Plug-ins8.912 Ratings7.198 Ratings
    Security
    Comparison of Security features of FreeAgent and QuickBooks Online
    Feature
    FreeAgent
    8.5
    14 Ratings
    5% above category average
    QuickBooks Online
    8.2
    193 Ratings
    1% above category average
    Single sign-on capability9.013 Ratings8.3158 Ratings
    Role-based user permissions8.013 Ratings8.1183 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreeAgent and QuickBooks Online
    Feature
    FreeAgent
    6.4
    23 Ratings
    20% below category average
    QuickBooks Online
    8.0
    219 Ratings
    2% above category average
    Dashboards7.121 Ratings8.1206 Ratings
    Standard reports7.621 Ratings8.2213 Ratings
    Custom reports4.410 Ratings7.7197 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of FreeAgent and QuickBooks Online
    Feature
    FreeAgent
    8.7
    25 Ratings
    13% above category average
    QuickBooks Online
    7.8
    237 Ratings
    2% above category average
    Accounts payable8.020 Ratings8.5203 Ratings
    Accounts receivable8.522 Ratings8.6220 Ratings
    Cash management8.520 Ratings7.9199 Ratings
    Bank reconciliation9.020 Ratings9.0226 Ratings
    Expense management8.924 Ratings8.2208 Ratings
    Time tracking9.018 Ratings6.998 Ratings
    Fixed asset management8.611 Ratings7.7100 Ratings
    Multi-currency support8.110 Ratings7.649 Ratings
    Multi-division support9.05 Ratings7.381 Ratings
    Regulations compliance8.78 Ratings8.080 Ratings
    Electronic tax filing9.120 Ratings7.9119 Ratings
    Self-service portal9.011 Ratings7.4127 Ratings
    Journals and Reconciliations8.01 Ratings8.5148 Ratings
    Global Financial Support00 Ratings6.441 Ratings
    Primary and Secondary Ledgers00 Ratings7.972 Ratings
    Intercompany Accounting00 Ratings7.773 Ratings
    Localizations00 Ratings8.056 Ratings
    Enterprise Accounting00 Ratings7.163 Ratings
    Configurable Accounting00 Ratings7.789 Ratings
    Centralized Rules Framework00 Ratings7.561 Ratings
    Standardized Processes00 Ratings8.6110 Ratings
    Inventory Management
    Comparison of Inventory Management features of FreeAgent and QuickBooks Online
    Feature
    FreeAgent
    7.4
    4 Ratings
    2% above category average
    QuickBooks Online
    6.8
    91 Ratings
    7% below category average
    Inventory tracking7.72 Ratings6.686 Ratings
    Automatic reordering8.21 Ratings6.947 Ratings
    Location management4.51 Ratings7.254 Ratings
    Manufacturing module9.11 Ratings6.537 Ratings
    Order Management
    Comparison of Order Management features of FreeAgent and QuickBooks Online
    Feature
    FreeAgent
    8.1
    13 Ratings
    10% above category average
    QuickBooks Online
    7.8
    144 Ratings
    6% above category average
    Pricing8.19 Ratings7.991 Ratings
    Order entry6.82 Ratings7.787 Ratings
    Credit card processing8.25 Ratings8.3111 Ratings
    Cost of goods sold9.13 Ratings8.0110 Ratings
    Order Orchestration00 Ratings7.347 Ratings
    End-to-end order visibility00 Ratings7.750 Ratings
    Order exception Resolution00 Ratings7.443 Ratings
    Best Alternatives
    FreeAgentQuickBooks Online
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score3.7 out of 10
    QuickBooks Self-Employed (discontinued)
    Score3.7 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreeAgentQuickBooks Online
    Likelihood to Recommend
    8.1
    (25 ratings)
    8.2
    (255 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    9.7
    (27 ratings)
    Usability
    8.5
    (6 ratings)
    8.1
    (170 ratings)
    Availability
    8.9
    (5 ratings)
    9.0
    (6 ratings)
    Performance
    9.1
    (1 ratings)
    1.0
    (5 ratings)
    Support Rating
    1.0
    (1 ratings)
    9.9
    (70 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    10.0
    (7 ratings)
    Configurability
    -
    (0 ratings)
    1.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.0
    (1 ratings)
    CPA Rating
    9.1
    (1 ratings)
    7.4
    (18 ratings)
    Ease of integration
    -
    (0 ratings)
    1.3
    (2 ratings)
    Product Scalability
    8.2
    (1 ratings)
    2.0
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    5.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.0
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.0
    (3 ratings)
    User Testimonials
    FreeAgentQuickBooks Online
    Likelihood to Recommend
    FreeAgent
    For micro and small business it is a great solution. The new requirements for MTD for landlords could also be met with this software. Groups and more complex businesses could not use the accounts and tax returns features, however they still could use it for bookkeeping and then export the data to other tax and accounts production software.
    Read full review
    Intuit
    QBO is a great solution for small and midsize companies. If the goal is to record all transactions and pull reliable financial reports, QBO is a great option. QBO is also a great solution if most operations are run in a system like Ramp. It syncs well with systems like that and turns the data into something management can use to make decisions. QBO is great because so many people use it. It is easy to find training online, and many people have experience with it.
    Incentivized
    Read full review
    Pros
    FreeAgent
    • Accounting! As you'd expect. Makes it much simpler andmore cost effective. In-coming and out-goings are recorded and assigned to projects and accounts. My accountant can access my books and reconcile so much more easily than trawling through spreadsheets.
    • Time billing - time spent on projects/client work is recorded and is ready to be invoiced as required. Saves so much time and prevents inaccuracies.
    • Invoicing - again, it should do this well and it does. Non payment reminders are automatic and clients have no excuses for not knowing the status of their account.
    • Account dashboard - gives me an instant overview of the health of the business (am I on track to meet my yearly targets) and my accounts.
    Read full review
    Intuit
    • Workflows for accounts payable invoice review are terrific.
    • Bill payment allows you to pay vendors online via ACH or check without having to write a physical check, which reduces admin time.
    • The cloud based login lends well to a remote or hybrid work environment for staff.
    • QuickBooks Online allows you to pre-configure vendors' general ledger expense accounts. This helps with general ledger coding accuracy and consistency.
    • QuickBooks Online integrates with Rippling HRIS, Coast, Capital One, JPMorgan Chase, etc., which lends well to an efficient month-end closing and reduced administrative time.
    Incentivized
    Read full review
    Cons
    FreeAgent
    • Reporting on financials, time tracking and project status is a little poor. It's adequate for what what we need, but would be great to see more advanced features.
    • API is quite closed so cannot integrate with our other project management tools.
    Incentivized
    Read full review
    Intuit
    • I dislike that the online bill pay option through QuickBooks is required for their invoicing.
    • The auto-fill portion of the customer setup, specifically the company name, is listed, but it also auto-fills in the name portion, which is inconvenient and time-consuming to remove.
    Incentivized
    Read full review
    Likelihood to Renew
    FreeAgent
    We have used Freeagent for many years now and it serves us well for our needs. To change it would mean a lot of work, and this would most likely only happen if the cost became prohibitive to us.
    Incentivized
    Read full review
    Intuit
    It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
    Incentivized
    Read full review
    Usability
    FreeAgent
    It is a great software that does everything we need for small business clients. It allows to keep the books in a cloud from bookkeeping to accounts production and tax returns, all in one software. There are no major drawbacks and I would highly recommend it for most of our clients.
    Incentivized
    Read full review
    Intuit
    Beyond being overkill for a small org's needs, QBO is constantly stealing screen real estate and attention by hammering users for account upgrades, connecting to one of their approved consultants or buying add-ons. The idea of using a simple configurable bookeeping and light accounting interface is completely missing. At the very least, we should be able to hide functions like inventory that we will never use.
    Incentivized
    Read full review
    Reliability and Availability
    FreeAgent
    Based in a cloud and never had any issues with down time. I can access from any device
    Read full review
    Intuit
    We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
    Incentivized
    Read full review
    Performance
    FreeAgent
    No answers on this topic
    Intuit
    Everything process has its bugs lately with the new interface. Nothing has worked smoothly since this all began last month.
    Incentivized
    Read full review
    Support Rating
    FreeAgent
    I have never personally used support
    Incentivized
    Read full review
    Intuit
    In my experience, most representatives keep me on the phone for hours, literally, for a single issue and then usually cannot resolve it satisfactorily. I have 10 open cases that need resolution and, in my experience, there has been NO follow-up communication on any of them.
    Incentivized
    Read full review
    Implementation Rating
    FreeAgent
    Did not participate
    Incentivized
    Read full review
    Intuit
    The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
    Incentivized
    Read full review
    Alternatives Considered
    FreeAgent
    I have used and tested out many other systems. I was looking at Xero for my accounting system but at the time I chose FreeAgent because of the way it handles the recording of dividends and the inbuilt time recording. The others I trialed were good and many of them cheaper. FreeAgent best suited my requirements at the time.
    Incentivized
    Read full review
    Intuit
    As a freelance bookkeeper, the Desktop version of QuickBooks Online doesn't allow for ease of access from any device. Having to be on a computer with the software downloaded creates additional work to gain access to all required filings etc. Also, I personally find the linking functionality on the Online version to be much more streamlined and user friendly.
    Read full review
    Scalability
    FreeAgent
    No answers on this topic
    Intuit
    As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
    Incentivized
    Read full review
    Return on Investment
    FreeAgent
    • Professional and uniform offering providing great confident customer service. My clients love it, whether they use it a little or a lot. It's a great piece of software - while sophisticated, it's straightforward to use.
    • Time saving and efficient use of my team's time. Being able to easily share and compare work / tasks.
    Read full review
    Intuit
    • QuickBooks has given us a useful portal by which to get an overview of our financials.
    • QuickBooks has given us a relatively easy way to send out invoices quickly and efficiently.
    • Due to the customization limitations on QuickBooks, we've had to get creative in third-party implementations to better represent our brand and to track financials.
    Incentivized
    Read full review
    ScreenShots

    QuickBooks Online Screenshots

    Screenshot of the accounting and bank transactions interfaceScreenshot of an overview of the accounting inventoryScreenshot of book marksScreenshot of the business tax overviewScreenshot of the customer hubScreenshot of the dashboard