What users are saying about
34 Ratings
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Top Rated
660 Ratings
34 Ratings
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Score 8.8 out of 101

QuickBooks Online

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Top Rated
660 Ratings
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Score 8 out of 101

Likelihood to Recommend

FreeAgent

It's great for solopreneurs and business owners who don't feel comfortable with accounting since it's very easy to use and set up. If you struggle or have a question there is a large knowledge base to check in on or you can contact FreeAgent's amazing customer service team and they will respond to you promptly and with an answer that isn't accounting jargon. I've had a situation where I got stuck and Debbie sorted it for me explaining in detail what she did and why. I really wish every company would take a leaf out of their book when it comes to customer service
Maribel Pascual profile photo

QuickBooks Online

In the past we have used QuickBooks Online to schedule vendor payment and tracking between various properties. This was helpful to us because it not only ensured that many payments to many vendors across many dates were shipped in time, but the built-in reporting and tax prep features made filing so much easier when it came to be tax time.
No photo available

Feature Rating Comparison

Payroll Management

FreeAgent
8.6
QuickBooks Online
7.5
Pay calculation
FreeAgent
8.0
QuickBooks Online
8.1
Benefit plan administration
FreeAgent
8.5
QuickBooks Online
6.8
Direct deposit files
FreeAgent
8.9
QuickBooks Online
8.7
Salary revision and increment management
FreeAgent
8.8
QuickBooks Online
6.4
Reimbursement management
FreeAgent
8.7
QuickBooks Online
7.5

Customization

FreeAgent
5.5
QuickBooks Online
7.5
API for custom integration
FreeAgent
4.5
QuickBooks Online
7.9
Plug-ins
FreeAgent
6.4
QuickBooks Online
7.1

Security

FreeAgent
8.5
QuickBooks Online
8.7
Single sign-on capability
FreeAgent
9.0
QuickBooks Online
9.2
Role-based user permissions
FreeAgent
8.0
QuickBooks Online
8.2

Reporting & Analytics

FreeAgent
7.8
QuickBooks Online
8.4
Dashboards
FreeAgent
10.0
QuickBooks Online
8.6
Standard reports
FreeAgent
9.0
QuickBooks Online
8.7
Custom reports
FreeAgent
4.4
QuickBooks Online
7.9

General Ledger and Configurable Accounting

FreeAgent
9.3
QuickBooks Online
8.3
Accounts payable
FreeAgent
10.0
QuickBooks Online
8.7
Accounts receivable
FreeAgent
10.0
QuickBooks Online
8.2
Cash management
FreeAgent
10.0
QuickBooks Online
8.1
Bank reconciliation
FreeAgent
10.0
QuickBooks Online
8.3
Expense management
FreeAgent
10.0
QuickBooks Online
8.1
Time tracking
FreeAgent
10.0
QuickBooks Online
6.6
Fixed asset management
FreeAgent
8.6
QuickBooks Online
7.6
Multi-currency support
FreeAgent
9.1
QuickBooks Online
8.1
Multi-division support
FreeAgent
9.0
QuickBooks Online
8.9
Regulations compliance
FreeAgent
8.7
QuickBooks Online
8.6
Electronic tax filing
FreeAgent
9.0
QuickBooks Online
8.4
Self-service portal
FreeAgent
9.0
QuickBooks Online
8.4
Journals and Reconciliations
FreeAgent
8.0
QuickBooks Online
8.5
Global Financial Support
FreeAgent
QuickBooks Online
7.7
Primary and Secondary Ledgers
FreeAgent
QuickBooks Online
9.7
Intercompany Accounting
FreeAgent
QuickBooks Online
9.0
Localizations
FreeAgent
QuickBooks Online
8.1
Enterprise Accounting
FreeAgent
QuickBooks Online
8.6
Configurable Accounting
FreeAgent
QuickBooks Online
8.1
Centralized Rules Framework
FreeAgent
QuickBooks Online
8.3
Standardized Processes
FreeAgent
QuickBooks Online
7.6

Inventory Management

FreeAgent
7.4
QuickBooks Online
8.0
Inventory tracking
FreeAgent
7.7
QuickBooks Online
6.0
Automatic reordering
FreeAgent
8.2
QuickBooks Online
8.5
Location management
FreeAgent
4.5
QuickBooks Online
7.6
Manufacturing module
FreeAgent
9.1
QuickBooks Online
10.0

Order Management

FreeAgent
8.1
QuickBooks Online
7.7
Pricing
FreeAgent
8.1
QuickBooks Online
6.8
Order entry
FreeAgent
6.8
QuickBooks Online
7.8
Credit card processing
FreeAgent
8.2
QuickBooks Online
7.8
Cost of goods sold
FreeAgent
9.1
QuickBooks Online
7.8
Order Orchestration
FreeAgent
QuickBooks Online
8.1
End-to-end order visibility
FreeAgent
QuickBooks Online
8.1
Order exception Resolution
FreeAgent
QuickBooks Online
7.8

Pros

FreeAgent

  • Payroll
  • Vat and PAYE payment reminders
  • Time tracking
  • At a glance dashboard
  • Expenses
  • Self Assessment!!
Linda Merrills profile photo

QuickBooks Online

  • The user interface is clean and things are easy to find. This saves us time from having to look for things we need. If we can't find something, the Help and Search features are easy to use.
  • There is a bar graph at the top of my Customers page that shows a breakdown of overdue invoices, open invoices, and those that have been paid in the last 30 days. This is nice because I can see all this information quickly when I need it.
  • We can customize invoices as much as we need to and it is very user-friendly. We can email individual invoices or in bulk to save time. We can send invoice reminders and statements in a flash as well. All of these things help us get paid on time.
Jennifer Walschap profile photo

Cons

FreeAgent

  • It would be great if you were able to manage transaction explanations on mobile.
Iain Fergus profile photo

QuickBooks Online

  • I've had a hard time linking Quickbooks with my bank account and then categorizing my income/expenses. I'm not sure why, but I wish there was someone who could help with this.
  • I wish that I could make the emailed invoices come from my own email address so they have less of a chance of going to clients' spam inboxes.
  • It's a little annoying that they really try to push the Online version versus the software version. I asked a sales rep on the online chat about it once and he really tried to discourage me, saying that they don't offer ANY support if you have the software. I suppose they make more money with online subscriptions.
Jennifer Walschap profile photo

Likelihood to Renew

FreeAgent

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 7.7
Based on 19 answers
QBO needs better integration with non-Intuit products and developers need to use Intuit's open API to develop better add-ons. Clients are having a great deal of problems with their data importing from the bank and this takes time away from better revenue producing activities. Although the efficiencies are there, they are outweighted by the shortcomings of the product. When we ran a parallel of QBO versus other cloud accounting products, we had more issues with the QBO product than any other
No photo available

Usability

FreeAgent

FreeAgent 9.1
Based on 4 answers
Clear user design. Makes accounting for small businesses easy.
No photo available

QuickBooks Online

QuickBooks Online 8.0
Based on 10 answers
The ability for us and clients to both be in the system, see the entries each of us have made and also direct a client to certain reports and views is very helpful as compared to getting an accountant's copy or getting a date in time copy that then needs to be uploaded by the client after we make adjustments. Still, the in ability to prevent someone from deleting an entry without knowing who or what was deleted is frustrating.
No photo available

Reliability and Availability

FreeAgent

FreeAgent 8.9
Based on 5 answers
Based in a cloud and never had any issues with down time. I can access from any device
Gavin Percy profile photo

QuickBooks Online

QuickBooks Online 5.6
Based on 3 answers
While there is an app, which makes it accessible, all the features are not available.
Tya Bolton profile photo

Performance

FreeAgent

FreeAgent 9.1
Based on 1 answer
No answer on this topic is available.

QuickBooks Online

QuickBooks Online 7.9
Based on 2 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Colleen Walker profile photo

Support

FreeAgent

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 5.0
Based on 4 answers
My calls are answered quickly and my issues resolved usually immediately.
John H. Adair CPA profile photo

Implementation

FreeAgent

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 5.2
Based on 3 answers
I'm frustrated. Wound up with two companies, have to keep switching back and forth. This is unsatisfactory!
Robin M. Robboy, CPA profile photo

Alternatives Considered

FreeAgent

Sage was way too complicated for my needs and not as user friendly. FreeAgent was cheaper, easier and more user friendly. Easy decision
Gavin Percy profile photo

QuickBooks Online

Quickbooks Online has more features than PayPal that I need for my business. I decided to stick with the online subscription service for now so that I receive support and updates regularly, and also because I don't want to drop a chunk of money to purchase the software version. I may switch to the desktop software version in the future to ultimately save on costs, but for now, I am happy.
Jennifer Walschap profile photo

Return on Investment

FreeAgent

  • Massively increased speed of processing accounting and expenses
No photo available

QuickBooks Online

  • Quickbooks Online has greatly helped us get more payments in on time by being able to invoice easily and collect card payments online. People can't use the "I forgot my checkbook" excuse.
  • It has helped us stay organized, which is important when dealing with people's money. If there is a dispute, we can easily look up the client's account in our records and settle it.
  • It has helped us pay employees on time and easily, while also keeping a record of every payment we have made to our employees and vendors.
Jennifer Walschap profile photo

Pricing Details

FreeAgent

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

QuickBooks Online

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison