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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Freshteam

    Score6 out of 10
    N/AFreshteam is a HR software for growing businesses. With Freshteam, users can attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - in one place. The key business benefits include: Freshteam helps attract top talent through various channels - a customizable career site, integration with multiple free & premium job boards, & social media channels. Once the candidates are in, the recruiting team can…

    $591

    per month

    TriNet

    Score8 out of 10
    N/ATriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.N/A
    Pricing
    FreshteamTriNet
    Editions & Modules
    Free
    0 (upto 50 employees)
    per month
    Growth
    $59 platform fee + $1 per employee
    per month
    Pro
    $99 platform fee + $2 per employee
    per month
    Enterprise
    $169 platform fee + $4 per employee
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    FreshteamTriNet
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    FreshteamTriNet
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Freshteam and TriNet
    Feature
    Freshteam
    8.1
    12 Ratings
    2% above category average
    TriNet
    7.0
    141 Ratings
    12% below category average
    Job Requisition Management8.912 Ratings6.8110 Ratings
    Company Website Posting7.010 Ratings5.51 Ratings
    Publish to Social Media8.96 Ratings6.892 Ratings
    Job Search Site Posting8.910 Ratings6.8112 Ratings
    Customized Application Form8.011 Ratings00 Ratings
    Resume Management8.011 Ratings00 Ratings
    Duplicate Candidate Prevention7.111 Ratings9.11 Ratings
    Candidate Search7.011 Ratings00 Ratings
    Applicant Tracking9.012 Ratings7.0119 Ratings
    Collaboration8.011 Ratings00 Ratings
    Task Creation and Delegation8.010 Ratings00 Ratings
    Email Templates8.011 Ratings00 Ratings
    User Permissions8.012 Ratings00 Ratings
    Notifications and Alerts7.012 Ratings7.3129 Ratings
    Reporting9.011 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Freshteam and TriNet
    Feature
    Freshteam
    -
    Ratings
    TriNet
    7.7
    736 Ratings
    6% below category average
    Employee demographic data00 Ratings7.9528 Ratings
    Employment history00 Ratings7.7559 Ratings
    Job profiles and administration00 Ratings7.8528 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings7.7621 Ratings
    Organizational charting00 Ratings7.2442 Ratings
    Organization and location management00 Ratings7.4470 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings8.1587 Ratings
    Payroll Management
    Comparison of Payroll Management features of Freshteam and TriNet
    Feature
    Freshteam
    -
    Ratings
    TriNet
    8.2
    792 Ratings
    0% above category average
    Pay calculation00 Ratings8.5768 Ratings
    Support for external payroll vendors00 Ratings8.05 Ratings
    Off-cycle/On-Demand payment00 Ratings7.8283 Ratings
    Benefit plan administration00 Ratings8.5777 Ratings
    Direct deposit files00 Ratings8.7724 Ratings
    Salary revision and increment management00 Ratings8.4640 Ratings
    Reimbursement management00 Ratings7.8397 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Freshteam and TriNet
    Feature
    Freshteam
    -
    Ratings
    TriNet
    7.5
    522 Ratings
    9% below category average
    Approval workflow00 Ratings8.2439 Ratings
    Balance details00 Ratings7.2499 Ratings
    Annual carry-forward and encashment00 Ratings7.2409 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Freshteam and TriNet
    Feature
    Freshteam
    -
    Ratings
    TriNet
    8.0
    774 Ratings
    3% below category average
    View and generate pay and benefit information00 Ratings8.7753 Ratings
    Update personal information00 Ratings8.7768 Ratings
    View company policy documentation00 Ratings8.0658 Ratings
    Employee recognition00 Ratings6.3239 Ratings
    View job history00 Ratings8.1580 Ratings
    Asset Management
    Comparison of Asset Management features of Freshteam and TriNet
    Feature
    Freshteam
    -
    Ratings
    TriNet
    1.0
    1 Ratings
    156% below category average
    Tracking of all physical assets00 Ratings1.01 Ratings
    HR Reporting
    Comparison of HR Reporting features of Freshteam and TriNet
    Feature
    Freshteam
    -
    Ratings
    TriNet
    7.3
    651 Ratings
    4% below category average
    Report builder00 Ratings7.2563 Ratings
    Pre-built reports00 Ratings7.7619 Ratings
    Ability to combine HR data with external data00 Ratings6.9320 Ratings
    Onboarding
    Comparison of Onboarding features of Freshteam and TriNet
    Feature
    Freshteam
    -
    Ratings
    TriNet
    7.8
    636 Ratings
    3% below category average
    New hire portal00 Ratings7.9635 Ratings
    Manager tracking tools00 Ratings7.6401 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Freshteam and TriNet
    Feature
    Freshteam
    -
    Ratings
    TriNet
    6.5
    124 Ratings
    22% below category average
    Corporate goal setting00 Ratings6.4108 Ratings
    Individual goal setting00 Ratings6.5120 Ratings
    Line-of sight-visibility00 Ratings6.5106 Ratings
    Performance tracking00 Ratings6.7120 Ratings
    Performance Management
    Comparison of Performance Management features of Freshteam and TriNet
    Feature
    Freshteam
    -
    Ratings
    TriNet
    6.9
    208 Ratings
    15% below category average
    Performance plans00 Ratings6.7184 Ratings
    Performance improvement plans00 Ratings6.7171 Ratings
    Review status tracking00 Ratings6.8168 Ratings
    Review reminders00 Ratings7.2179 Ratings
    Multiple review frequency00 Ratings7.214 Ratings
    Succession Planning
    Comparison of Succession Planning features of Freshteam and TriNet
    Feature
    Freshteam
    -
    Ratings
    TriNet
    7.3
    99 Ratings
    8% below category average
    Candidate ranking00 Ratings8.21 Ratings
    Candidate search00 Ratings7.293 Ratings
    Candidate development00 Ratings6.488 Ratings
    Best Alternatives
    FreshteamTriNet
    Small Businesses
    Crelate
    Score9.1 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    JobDiva
    Score8 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreshteamTriNet
    Likelihood to Recommend
    1.0
    (14 ratings)
    7.9
    (810 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.3
    (60 ratings)
    Usability
    1.0
    (1 ratings)
    8.0
    (706 ratings)
    Availability
    -
    (0 ratings)
    8.3
    (23 ratings)
    Performance
    -
    (0 ratings)
    7.9
    (22 ratings)
    Support Rating
    -
    (0 ratings)
    7.6
    (787 ratings)
    In-Person Training
    -
    (0 ratings)
    9.4
    (6 ratings)
    Online Training
    -
    (0 ratings)
    8.1
    (10 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.3
    (32 ratings)
    Configurability
    -
    (0 ratings)
    6.2
    (16 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.9
    (6 ratings)
    Ease of integration
    -
    (0 ratings)
    6.4
    (12 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (22 ratings)
    Professional Services
    -
    (0 ratings)
    8.5
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.9
    (20 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.9
    (20 ratings)
    User Testimonials
    FreshteamTriNet
    Likelihood to Recommend
    Freshworks Inc
    We were looking for an ATS which can generate detailed report on daily, weekly and monthly basis. This ATS does it best. It is fast and does not lag while using. Supports multiple logins and does not disturb any subusers. Not suitable for big sized companies as it still needs some more features to be added to make it appropriate for big firms.
    Read full review
    TriNet
    I truly believe TriNet is the best PEO out there. Our specialist, [...], was top notch and always made me feel special. I appreciate all the features available, not just for my employees but for me, as an HR specialist. The benefits I am now able to offer is why we joined but all the features and ease of use is what will keep us clients moving forward. My only issue was feeling a bit rushed through training. I was told I would get written procedures but they were pretty antiquated.
    Read full review
    Pros
    Freshworks Inc
    • Moving interviews through each stage. It helps keep you stay organized and no one falls through the cracks.
    • Communicating with people through the Freshteam email is easy and again it helps guide interviews through the process. It also reminds you to follow up with people when they will not move forward to the next stage.
    • The hiring manager can log in and see the progress and notes at all times. You can also load your different interview questions in so the entire hiring committee can have everything in one place.
    Incentivized
    Read full review
    TriNet
    • Customer support is great when working with Amy Hoffman. She's always very quick to respond and helpful. I'd say she's the thing that makes me want to stay with TriNet the most.
    • The webinars are very helpful. I utilize those frequently and our CFO has signed up for some as well.
    • The expense management system has been very helpful. There are a couple issues with it, but it's leaps better than what the company was doing before this system through TriNet.
    Incentivized
    Read full review
    Cons
    Freshworks Inc
    • User experience - most people at our company were extremely confused by Freshteam and I frequently struggled with the same task (i.e. adding users).
    • Tracking applicant diversity - we ended up using Typeform to supplement Freshteam.
    • Analytics - hard to use and not particularly useful.
    Incentivized
    Read full review
    TriNet
    • The online interface for the annual benefits strategy is difficult to navigate and not intuitive.
    • Sometimes the payroll processing division provides explanations that are not very clear or accessible to non-HR professionals.
    • The cost of the service is at the higher end of the market offerings.
    Incentivized
    Read full review
    Likelihood to Renew
    Freshworks Inc
    No answers on this topic
    TriNet
    e are currently seeing a massive shift in HR tech, with rapid strides being made in the integration of AI and Machine Learning models. These advancements allow for:Predictive analytics for workforce planning.Automated, intelligent chatbots for instant employee support.Smart data synthesis that provides actionable insights rather than just raw numbers.TriNet appears to be lagging in these areas, missing opportunities to leverage AI to reduce administrative overhead and improve data accuracy
    Read full review
    Usability
    Freshworks Inc
    Not usable, not able to undo the premium features to enable any downgrade request
    Read full review
    TriNet
    The platform is highly intuitive and user-friendly, making it easy to navigate for both admins and employees when handling everyday tasks like payroll processing, benefits enrollment, and HR reporting. The flexibility in HR and payroll features does not require a need for extensive training. The mobile app stands out as amazing, with a great interface that enables quick access to employee related items
    Incentivized
    Read full review
    Reliability and Availability
    Freshworks Inc
    No answers on this topic
    TriNet
    We had an issue with application errors - took TriNet 5 months to fix it, mean while we had someone manually tracking and keeping up with many requests and questions about the application error which affected time off. When we were all registering for Benefits during open enrollment there were lots of bugs that caused issues with registering for benefits or being able to see what benefits were available
    Incentivized
    Read full review
    Performance
    Freshworks Inc
    No answers on this topic
    TriNet
    For the most part pages load quickly. Working for a software company we understand performance is everything, even a few seconds delay can feel like a lifetime, that being said, we ran into a few times where pages didn't load, information didn't load correctly, and an influx in users (like open enrollment) cause things to slow down
    Incentivized
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    Support Rating
    Freshworks Inc
    No answers on this topic
    TriNet
    The support overall is very good. There seems to be a good number of customer support staff and they are knowledgeable and pleasant to deal with and it almost all cases are able to resolve the question or issue very quickly. My only complaint would be having to wait in some cases as I'm based in the UK and the correct department may not be open 24 hours.
    Incentivized
    Read full review
    In-Person Training
    Freshworks Inc
    No answers on this topic
    TriNet
    it's been awhile, but I recall them being helpful. I got through a lot of it and when I needed help, they can walk me through it over the phone. It's also pretty user friendly in general at a platform. I don't really know what else to type, but they came and helped me in person and also when there was something new, they came and talked to me. They have not done that since with the new model that I hate
    Incentivized
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    Online Training
    Freshworks Inc
    No answers on this topic
    TriNet
    Since this was already implemented. I have another employee briefly train me. Then Trinet rep gave me some training as needed for things that came up. For one payroll preview report I figured it could be done, but I had asked the rep to be sure. One important training was when there was an employee leaving the company.
    Incentivized
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    Implementation Rating
    Freshworks Inc
    No answers on this topic
    TriNet
    not applicable as I implementation was done 5 years ago and have no recollection of the details of the process. Above it says to skip question if not involved in the process but it will not allow me to skip it as it states explanation requitred thus making this process extremely frustrating.
    Incentivized
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    Alternatives Considered
    Freshworks Inc
    Zoho recruitment is also a decent product but we liked Freshteam over that just because of a few added advantages that this is giving to us, namely, we are using other products from Freshworks like Freshconnect. Secondly, Zoho does have less customer base compared to Freshworks. Hence we choose Freshworks over Zoho.
    Incentivized
    Read full review
    TriNet
    I liked Rippling's software better than TriNet. However, the pricing on employee benefits was through the roof, and they don't offer many selections/options. If it was a software only decision, I would go with Rippling (the 2.0 version of Zenefits which TriNet offers). However, the software isn't a major need, compared to smooth payroll and benefits that I get from TriNet (and great service). I'm happy at TriNet long term as long as the health insurance rates aren't exhorbinant.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Freshworks Inc
    No answers on this topic
    TriNet
    Very reasonable vs other competitors - worked out a good deal.
    Incentivized
    Read full review
    Scalability
    Freshworks Inc
    No answers on this topic
    TriNet
    We are a small company, do we use it across departments and sites? Yes, we are all remote working, so there are as many sites as there are people. We also have our entire staff using TriNet, so every department from Accounting, Admin, HR, Development, QA, and Management are all using this. Can't say for sure how great the scalability is as we are only about 30 employees
    Incentivized
    Read full review
    Professional Services
    Freshworks Inc
    No answers on this topic
    TriNet
    Incredible professional resources are available.
    Incentivized
    Read full review
    Return on Investment
    Freshworks Inc
    • Budget friendly for small and medium sized businesses. This is the most affordable ATS with all the important features required.
    • This has really given a good ROI overall.
    • Overall we are having a good positive impact using Freshteam is highly recommended for small and medium sized firms.
    Read full review
    TriNet
    • Stay within HR Compliance - when the new laws about Salary change came into effect I received an email on impacted employees and how to address.
    • More involvement in employee benefits. With greater benefit selection more employees were able to find plans that suited their needs.
    • The TimeClock took a little time to get used to. It is still a little frustrating at times for hourly employees to be able to track how many hours they actually have for the week/pay-period. The off the clock meals count towards "hours" and employees have to subtract that out to be able to see what they need for the rest of the week.
    Read full review
    ScreenShots

    Freshteam Screenshots

    Screenshot of Employee Information SystemScreenshot of Org chartsScreenshot of Candidate ManagementScreenshot of Reporting & AnalyticsScreenshot of Time-Off DashboardScreenshot of Integrations