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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gatekeeper

    Score8.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Gatekeeper is a Contract and Vendor Management Solution that brings visibility and transparency to contract and vendor sets, used to create a single source of truth with a central data repository, and to develop robust, scalable processes using automation.

    $1,125

    per month up to 150 Contracts & Suppliers

    Outlaw

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Outlaw’s contract automation platform adapts to the user's needs for rapid adoption. Outlaw boasts flexible, simple pricing in order to make it affordable for all team sizes (no maint. fees, unlimited storage & eSignatures). The platform unifies contract generation, document automation, in-app collaboration & negotiations, and a repository into a single user experience. Whether starting from self-serve templates or 3rd party/customer agreements or legacy contracts, the vendor boasts…N/A

    SAP Concur

    Score8.3 out of 10
    N/ASAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

    $7

    per month

    Pricing
    GatekeeperOutlawSAP Concur
    Editions & Modules
    Essentials
    $1125
    per month up to 150 Contracts & Suppliers
    Pro
    $2715
    per month up to 500 Contracts & Suppliers
    Enterprise
    $4,815
    per month up to 1000 Contracts & Suppliers
    Enterprise - Custom
    Custom Pricing
    1,001 to Unlimited Contracts & Suppliers
    No answers on this topic
    Base
    $7.00
    per report (average price)
    Plus
    $11.00
    Offerings
    Pricing Offerings
    GatekeeperOutlawSAP Concur
    Free Trial
    YesNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesYesNo
    Entry-level Setup Fee$0.20 First Year Subscription CostNo setup feeNo setup fee
    Additional Details—Out modular unified platform is built to easily adapt to your organization and unique contracting processes. Work with us to establish a plan that meets the specific needs of your team. Schedule a time with our experts here: https://getoutlaw.com/request-demo/—
    More Pricing Information
    Community Pulse
    GatekeeperOutlawSAP Concur
    Considered Multiple Products
    Gatekeeper
    No answer on this topic
    Outlaw Inc.
    No answer on this topic
    SAP Concur
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    10 Answers
    94%
    Would buy again
    734 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    9 Answers
    95%
    Delivers good value for the price
    588 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    10 Answers
    95%
    Happy with the feature set
    740 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    8 Answers
    93%
    Lived up to sales and marketing promises
    386 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    10 Answers
    94%
    Implementation went as expected
    419 Answers
    Features
    GatekeeperOutlawSAP Concur
    Contract Collaboration
    Comparison of Contract Collaboration features of Gatekeeper and Outlaw and SAP Concur
    Feature
    Gatekeeper
    10.0
    1 Ratings
    20% above category average
    Outlaw
    8.2
    10 Ratings
    0% above category average
    SAP Concur
    -
    Ratings
    Contract sharing10.01 Ratings8.710 Ratings00 Ratings
    Contract editing10.01 Ratings9.110 Ratings00 Ratings
    Approval process10.01 Ratings6.55 Ratings00 Ratings
    Interdepartmental workflows10.01 Ratings8.45 Ratings00 Ratings
    Collaborating on contracts00 Ratings9.610 Ratings00 Ratings
    MS Word plug-in00 Ratings7.12 Ratings00 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of Gatekeeper and Outlaw and SAP Concur
    Feature
    Gatekeeper
    10.0
    1 Ratings
    19% above category average
    Outlaw
    6.2
    10 Ratings
    28% below category average
    SAP Concur
    -
    Ratings
    Contract database10.01 Ratings7.18 Ratings00 Ratings
    Contract search10.01 Ratings5.35 Ratings00 Ratings
    Contract milestone reminders & alerts10.01 Ratings5.52 Ratings00 Ratings
    Custom contract reports10.01 Ratings7.31 Ratings00 Ratings
    Tracking contract status10.01 Ratings6.47 Ratings00 Ratings
    Compliance check00 Ratings5.51 Ratings00 Ratings
    Contract Authoring
    Comparison of Contract Authoring features of Gatekeeper and Outlaw and SAP Concur
    Feature
    Gatekeeper
    -
    Ratings
    Outlaw
    8.3
    10 Ratings
    1% above category average
    SAP Concur
    -
    Ratings
    Contract creation00 Ratings9.110 Ratings00 Ratings
    Contract templates00 Ratings9.310 Ratings00 Ratings
    Clause library/saved fields00 Ratings8.110 Ratings00 Ratings
    Guided logic00 Ratings6.64 Ratings00 Ratings
    Expense Management
    Comparison of Expense Management features of Gatekeeper and Outlaw and SAP Concur
    Feature
    Gatekeeper
    -
    Ratings
    Outlaw
    -
    Ratings
    SAP Concur
    8.4
    565 Ratings
    1% above category average
    Employee Expense Reporting00 Ratings00 Ratings8.4557 Ratings
    Corporate Card Reconciliation00 Ratings00 Ratings8.3421 Ratings
    Payment Management
    Comparison of Payment Management features of Gatekeeper and Outlaw and SAP Concur
    Feature
    Gatekeeper
    -
    Ratings
    Outlaw
    -
    Ratings
    SAP Concur
    8.2
    496 Ratings
    2% above category average
    Customizable Approval Policies00 Ratings00 Ratings8.2435 Ratings
    Financial Document Management00 Ratings00 Ratings8.5370 Ratings
    Payment Status Tracking00 Ratings00 Ratings8.6430 Ratings
    Payment Audit Trail00 Ratings00 Ratings8.3401 Ratings
    Duplicate Bill Detection00 Ratings00 Ratings7.6359 Ratings
    Advanced OCR00 Ratings00 Ratings8.2313 Ratings
    Electronic Funds Transfer00 Ratings00 Ratings8.4288 Ratings
    Best Alternatives
    GatekeeperOutlawSAP Concur
    Small Businesses
    DocuSign CLM
    Score8.2 out of 10
    DocuSign CLM
    Score8.2 out of 10
    Brex
    Score9 out of 10
    Medium-sized Companies
    Conga CLM
    Score8.8 out of 10
    Conga CLM
    Score8.8 out of 10
    Expensify
    Score9 out of 10
    Enterprises
    Conga CLM
    Score8.8 out of 10
    Conga CLM
    Score8.8 out of 10
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    GatekeeperOutlawSAP Concur
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.5
    (10 ratings)
    8.3
    (1015 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    -
    (0 ratings)
    8.4
    (48 ratings)
    Usability
    10.0
    (1 ratings)
    8.3
    (10 ratings)
    8.2
    (245 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    8.3
    (16 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    6.8
    (13 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.9
    (10 ratings)
    7.8
    (45 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    5.9
    (7 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    7.9
    (16 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    8.1
    (10 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    8.1
    (63 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    8.9
    (62 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    6.0
    (9 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    5.6
    (10 ratings)
    User Testimonials
    GatekeeperOutlawSAP Concur
    Likelihood to Recommend
    Gatekeeper
    One of the things I appreciate about Gatekeeper, is that all of the documents are housed in one place. I no longer have to chase department people down for contracts. Having all the terms of the contracts entered into the system helps with keeping track of each of the contracts, and having the ability to monitor them in one place. Coming from a place where there was no system in place, it was a given that auto-renewals would happen regularly. Our Accounting Dept. has also benefited greatly using Gatekeeper. Before, they would have to rely on other departments to get the contracts and terms, which would create a backlog for them, especially if they didn't get it in time before the invoices from the vendors started to come in. Gatekeeper isn't a tool that is specific to one team/department, Gatekeeper can assist everyone that needs to access contract terms/information
    Incentivized
    Read full review
    Outlaw Inc.
    Outlaw is great for companies that use contracts on a regular basis. Outlaw keeps all of your contracts in one place and is fairly user-friendly. If you do not use the contract on a regular basis I would not see a use for the software. Overall it is a great program once you learn how to use it internally. End-to-end I have not seen much better.
    Incentivized
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    SAP Concur
    Most other products don't offer solutions for US statutory compliance. Concur handles it natively by localizing legal requirements and VAT reclamation. Another key benefit is that it enforces formal authorizations before an employee can even book a ticket. It can also enforce strict spending caps and mandatory justification for specific fields.
    Incentivized
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    Pros
    Gatekeeper
    • Customer service/support, they're always responsive and eager to jump on calls whenever we need their support. They've never once treated us as "paid invoice" and moved on. They build relationships there at Gatekeeper.
    • They're innovative, improving on their product, when it is already a fantastic resource tool.
    • They have the ability to customize features to fit your needs, that was one feature important to us.
    Incentivized
    Read full review
    Outlaw Inc.
    • Templates. This allows us to create one document and just edit the contact details.
    • Simplicity. It's easy to use.
    • Tracking. We can see who did what when and who has viewed it.
    Incentivized
    Read full review
    SAP Concur
    • Self service and easy to navigate
    • Available on all mobile devices
    • Provides travel options such as airlines for the destination with several options
    • Automatically define check in and check out dates and time for hotels
    • Reminds users to book other travel related activities
    Incentivized
    Read full review
    Cons
    Gatekeeper
    • This might be more of a personal thing to me, rather than an issue for anyone else, but when I'm working on a specific vendor, with multiple contracts, I have to click the back arrow to get back out to the other contracts within that vendor. It would be helpful to have a feature that you could click on to take you back to that vendor where the other contracts are kept.
    Incentivized
    Read full review
    Outlaw Inc.
    • Export function to be more easily used.
    • Ability to access fully executed documents more easily (the different version histories results in the wrong version being downloaded a lot).
    • Notifications for when a contract is fully executed if you aren't the signee but do need to be notified.
    Incentivized
    Read full review
    SAP Concur
    • It is not very straightforward on how to add in loyalty programs. I've had several instances where my loyalty programs don't carry through with my booking
    • Expense reports are tedious to build, especially when you have several expenses to enter from a company trip
    • The new AI functions for reading uploaded receipts has never worked for me, requiring me to do it manually anyways
    Incentivized
    Read full review
    Likelihood to Renew
    Gatekeeper
    No answers on this topic
    Outlaw Inc.
    No answers on this topic
    SAP Concur
    Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
    Incentivized
    Read full review
    Usability
    Gatekeeper
    No answers on this topic
    Outlaw Inc.
    Outlaw is a great system to use and I think a few small improvements (creating a consultant/vendor list, allowing more people to have accounts without a significant jump in price, etc.) could get it to a 10.
    Incentivized
    Read full review
    SAP Concur
    I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
    Incentivized
    Read full review
    Reliability and Availability
    Gatekeeper
    No answers on this topic
    Outlaw Inc.
    No answers on this topic
    SAP Concur
    In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
    We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

    While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
    Incentivized
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    Performance
    Gatekeeper
    No answers on this topic
    Outlaw Inc.
    No answers on this topic
    SAP Concur
    Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
    Incentivized
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    Support Rating
    Gatekeeper
    Whenever I've reached out to Gatekeepers customer service and/or support team, they've always been prompt in getting back to me, whether it's via an email, text or setting up a zoom call, Gatekeeper's support is impeccable.
    Incentivized
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    Outlaw Inc.
    We had a dedicated rep assigned to our account. She was fantastic. She helped with the setup/implementation of the software to start. Gave our sales team training and if there was ever a unique scenario where something wasn't going as expected, she was very quick to respond and help resolve the issue
    Incentivized
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    SAP Concur
    I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
    Incentivized
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    In-Person Training
    Gatekeeper
    No answers on this topic
    Outlaw Inc.
    No answers on this topic
    SAP Concur
    My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
    Incentivized
    Read full review
    Online Training
    Gatekeeper
    No answers on this topic
    Outlaw Inc.
    No answers on this topic
    SAP Concur
    The person on the online training was very through and helped us with all questions. The trainer was excellent—very knowledgeable, engaging, and easy to understand. If you'd like, I can tailor it for a formal evaluation or add specific strengths
    Incentivized
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    Implementation Rating
    Gatekeeper
    No answers on this topic
    Outlaw Inc.
    No answers on this topic
    SAP Concur
    There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
    Incentivized
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    Alternatives Considered
    Gatekeeper
    No answers on this topic
    Outlaw Inc.
    Outlaw was selected based on simplicity and price, but we had to move away from Outlaw due to lack of integration.
    Incentivized
    Read full review
    SAP Concur
    Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the best solution, mainly for its native integration with SAP ecosystem.
    Incentivized
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    Scalability
    Gatekeeper
    No answers on this topic
    Outlaw Inc.
    No answers on this topic
    SAP Concur
    This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
    Incentivized
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    Return on Investment
    Gatekeeper
    • Since using Gatekeeper we have a better understanding of what contracts we have, and with the customized Workflow they created for us, the contracts flow through the Pipeline based on our DOA. It's a smooth process from the start of redlining and finalizing to finishing it up with Gatekeepers digital e-signature feature.
    • Contracts are not flying all over the place with no structure.
    Incentivized
    Read full review
    Outlaw Inc.
    • Increased employee efficiency.
    • Quicker execution of contracts.
    • Digital signatures are the best.
    • Dashboard is confusing for those that do not use Outlaw on a regular basis.
    • Time saver.
    Incentivized
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    SAP Concur
    • It makes the entire process of expense management crystal clear and thus helps in maintaining the trust of the employees, and thereby having good rapport of the company among the employees.
    • It helps in detecting the duplicate bills, thereby saving lots of money of the company.
    • It also helps in payment audits and thereby it helps in improving the overall process.
    Incentivized
    Read full review
    ScreenShots

    Gatekeeper Screenshots

    Screenshot of the Gatekeeper Dashboard, highlighting forthcoming renewals, contract breakdowns and key actions.Screenshot of detailed spend breakdown.Screenshot of an example report showing the Top 25 suppliers by owner.Screenshot of a sample contract list view. Configurable by any datapoint.Screenshot of Gatekeeper for NetSuite. Native SuiteApp integration with Oracle NetSuiteScreenshot of the Gatekeeper integrated Spend dashboard.

    Outlaw Screenshots

    Screenshot of Radically easy, fundamentally powerful — Draft and manage contracts with our advanced legal template management systemScreenshot of Scale your workflows through dynamic contract generation, intuitive collaboration, automated approvals, real-time negotiation and mobile eSigningScreenshot of Unlock the value of contracts in a secure metadata repository powered with AI searchScreenshot of Automate your whole contracting operations from anywhere through no-code integrations

    SAP Concur Screenshots

    Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app