TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Pay

    Score4.5 out of 10
    N/AGoogle Pay (including Google Pay Send, formerly Google Wallet) is a payment processing solution from Google.N/A

    Typeform

    Score8.1 out of 10
    N/ATypeform is online form and survey software, focused on high-quality visuals and user experience. Users can create surveys, registration forms, tests & quizzes, contests, tutorials, shopping carts, and contact forms, without needing to write code. Typeform offers freemium plan pricing. Their basic plan is free for one user; their Pro plan in $35/month for one user (includes logic jump, respondent notifications, calculator, custom thank you screen, hidden fields, payment fields, and 2GB file…

    $30

    *Per Month

    Pricing
    Google PayTypeform
    Editions & Modules
    No answers on this topic
    Essentials
    $30
    *Per Month
    Professional
    $35
    *Per Month
    Premium
    $59
    *Per Month
    Offerings
    Pricing Offerings
    Google PayTypeform
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—*For annual contract.
    More Pricing Information
    Community Pulse
    Google PayTypeform
    Considered Both Products
    Google
    No answer on this topic
    Typeform
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    18 Answers
    67%
    Would buy again
    8 Answers
    Delivers good value for the price
    89%
    Delivers good value for the price
    17 Answers
    70%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    81%
    Happy with the feature set
    17 Answers
    83%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    70%
    Lived up to sales and marketing promises
    7 Answers
    78%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    82%
    Implementation went as expected
    14 Answers
    92%
    Implementation went as expected
    11 Answers
    Features
    Google PayTypeform
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Google Pay and Typeform
    Feature
    Google Pay
    -
    Ratings
    Typeform
    8.4
    49 Ratings
    4% above category average
    Survey templates00 Ratings7.246 Ratings
    Themes00 Ratings8.749 Ratings
    Custom logo/branding00 Ratings9.347 Ratings
    Survey Content
    Comparison of Survey Content features of Google Pay and Typeform
    Feature
    Google Pay
    -
    Ratings
    Typeform
    8.8
    49 Ratings
    3% above category average
    Changes to live survey00 Ratings8.244 Ratings
    Question design help00 Ratings9.041 Ratings
    Multiple question types00 Ratings9.149 Ratings
    Survey Logic
    Comparison of Survey Logic features of Google Pay and Typeform
    Feature
    Google Pay
    -
    Ratings
    Typeform
    8.4
    43 Ratings
    0% above category average
    Survey logic flexibility00 Ratings8.443 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Google Pay and Typeform
    Feature
    Google Pay
    -
    Ratings
    Typeform
    7.5
    48 Ratings
    8% below category average
    Response tracking00 Ratings9.147 Ratings
    Data export00 Ratings8.845 Ratings
    Standard reports00 Ratings6.343 Ratings
    Custom reports00 Ratings5.929 Ratings
    Analytics00 Ratings7.641 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Google Pay and Typeform
    Feature
    Google Pay
    -
    Ratings
    Typeform
    8.7
    33 Ratings
    1% above category average
    Access controls00 Ratings9.130 Ratings
    Compliance00 Ratings8.227 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Google Pay and Typeform
    Feature
    Google Pay
    -
    Ratings
    Typeform
    7.2
    26 Ratings
    11% below category average
    Vendor-offered crowdsourcing00 Ratings8.79 Ratings
    Respondent restrictions00 Ratings5.825 Ratings
    Best Alternatives
    Google PayTypeform
    Small Businesses
    Apple Pay
    Score9.1 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Payoneer
    Score8 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    Checkout.com
    Score10 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google PayTypeform
    Likelihood to Recommend
    2.0
    (22 ratings)
    7.3
    (49 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    1.0
    (1 ratings)
    7.4
    (13 ratings)
    Support Rating
    6.9
    (2 ratings)
    5.7
    (7 ratings)
    User Testimonials
    Google PayTypeform
    Likelihood to Recommend
    Google
    I have only scratched the surface of Google Pay's capabilities because we do not have a physical store. I believe the benefits would increase for locations where smartphone payment is already underway in physical stores that also do online sales. If your business deals with very little foot traffic or does not offer a variety of payment choices, do more research before adding Google Pay as an option — Google Pay is an eager competitor to Apple Pay, and therefore offers businesses opportunities to run promotions and other incentives to adopt Google Pay currently, so it still may be worthwhile to smaller businesses. Google Pay is about to implement a banking option, which will likely add to the number of users and therefore excited customers with Google Pay to spend with you. The web implementation seems simple and should be a good addition to websites where multiple payment types are available.
    Incentivized
    Read full review
    Typeform
    Typeform is definitely a leader in the online survey space and that's for a reason. Between logic mapping and the ease of use for the end user, it's a solid app. The unfortunate thing, however, is the price tag--particularly considering the protection you receive from bots. Typeform only allows a certain number of responses at certain package levels, ie: the lowest level, you get a very limited number of responses but in order to receive more responses before your survey is locked, you must upgrade. This is what ultimately lead us to cancel with them. When you post a survey on Typeform, that survey is automatically posted publicly on their website--making it widely available to bots. Typeform offers no easy form of protection like a standardized captcha that you can add to the survey in order to filter bots out. Instead, there are several "work arounds" that they advise users to do that have very limited degrees of success. A quick online search shows that Typeform knows this is clearly an issue, yet they have yet to build in a bot-prevention feature. Since their plan prices vary by number of responses, it seems that they have no incentive to limit the amount of bots filling out surveys I believe. Ultimately, we canceled because, although the app is powerful, it just seemed like their business practices were unethical in my opinion.
    Read full review
    Pros
    Google
    • They provide good rewards like cash back offers and gift vouchers.
    • Easy to pay by scanning the QR code.
    • Help us to find best recharges for our mobile.
    • Easy to pay electricity bill.
    • Will notify us if our validity expires on recharges.
    • Self money transfer, we can transfer money to other account if both the accounts are linked with Google Pay.
    • We can check balance by enter the UPI Pin.
    Read full review
    Typeform
    • The calculator tool allows you to use numerical formulas to create logic within your form for specific behavior.
    • Compatible with modern web browsers for both building a form and publishing, allowing it to work and look good on any device.
    • Integration with products like Zapier allow you to use it as part of a larger automation in your company.
    • Visually pleasing designs with use of themes, images and video to match your branding.
    Read full review
    Cons
    Google
    • It would be helpful if Google Pay could sync with things like Apple Pay so that saved payment methods can be automatically imported
    • There are certain times when Google Pay grants offers for cash back at merchants but the transfer time on the cash back is something like 30 days, which is a long time to wait
    • Google Pay could also integrate with other credit card and bank apps to add stored payment methods from there
    Incentivized
    Read full review
    Typeform
    • The pricing structure is a little steep, especially for the Pro+ plan. It would be nice if they had an a la carte option because there are some features we are paying for that we will never use.
    • When creating forms, sometimes the cursor will inexplicably leave the field you are typing in and leave you with incomplete sentences.
    • Even though we are paying for our use, we still have the Typeform branding on our forms, which I think should be removed once you upgrade from the basic plan.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    No answers on this topic
    Typeform
    We have had such success with Typeform, and it has been able to exceed our expectations for the range of products it offers
    Incentivized
    Read full review
    Usability
    Google
    I feel that this system not safe. Google keep charging my credit card but they say they cannot trace the payment because there is no transaction record! I cannot stop the payment.
    Read full review
    Typeform
    Typeform takes a little bit of getting used to. Compared to Google Forms there are a lot more parts to the software and customizing the form isn't as intuitive. I have also found that embedding it into one smaller section of a webpage seamlessly can be a little tricky. But everything can be figured out eventually and the analytics are very good.
    Incentivized
    Read full review
    Support Rating
    Google
    I have had no direct experience with the Customer Support team for google pay. I never faced any issues or problems. I heard from other friends and colleagues that the customer service is great. This method of payment is now more and more being used as it is more secure and also at the same time fast and easy.
    Incentivized
    Read full review
    Typeform
    I haven't used the support portion of Typeform, as everything was quite easy to use. I have never encountered a situation where I did not know what to do or how to fix something myself. Typeform is very easy to adopt within any organization, no matter if you understand tech or not.
    Incentivized
    Read full review
    Alternatives Considered
    Google
    GooglePay appears similar but the seller charges no commission. On the downside, there is also no payment protection. So if a transaction goes wrong and it is paid directly from a bank account or via a debit card then you have no buyer protection. This is a significant risk when using GooglePay. PayPal has its own buyer protection.
    Read full review
    Typeform
    When looking for a feature rich & flexible / customizable solution, Typeform beats out everyone. However, for specific use cases (like NPS), AskNicely is a clear winner in terms of features, but is much too expensive. Typeform is also fun to use, especially compared to Wufoo which seems so out of date
    Incentivized
    Read full review
    Return on Investment
    Google
    • Google Pay (formerly known as Google Wallet) organizes spending and makes recommendations--all around grouped conversations
    • Improves risk mitigation and ensures safety and account health of our vendors
    • Increased efficiency and pushes payments through at a faster rate
    • Provides work-life balance when fiscal deadlines slowly approach
    Incentivized
    Read full review
    Typeform
    • Typeform has helped guide our Customer Success, Product, and Marketing teams in strategizing how to engage with customers better, and it has also given us a quick and easy way to do so! By collecting feedback and being able to share it across internal teams, we can coordinate our efforts to build our customers a better tool.
    • Typeform has proved to be an elegant solution to one of our earlier vexing problems (previous survey tools that looked annoying, had extremely limited branding options/were not customizable, and didn't integrate well with the rest of our tool set) while not breaking the bank for us - it's a very reasonable price point and does WAY more than the previous tools we were paying just as much for.
    Incentivized
    Read full review
    ScreenShots