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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Surveys

    Score7.9 out of 10
    N/AGoogle Surveys is an app for custom surveys, and is part of Google Apps for Work. The insights from audience targeted surveys can be expressed in instant, easy-to-digest graphs and charts help you make sense of the survey data. Surveys natively integrates with other solutions, allowing you to use data from one product while working in another. Survey responses from real people can be sourced by Google's Opinion Rewards app, where respondents answer questions in exchange for incentives.

    $10

    per completed survey

    SurveyMonkey

    Score8.2 out of 10
    N/ASurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.

    $99

    per month

    Pricing
    Google SurveysSurveyMonkey
    Editions & Modules
    Surveys
    10¢
    per completed survey
    Team Advantage
    $25
    per month (billed annually) per user (starting at 3 users)
    Team Premier
    $75
    per month (billed annually) per user (starting at 3 users)
    Standard Monthly
    $99
    per month
    Individual Plan - Advantage Annual
    $468
    per year
    Individual Plan - Premier Annual
    $1,428
    per year
    Offerings
    Pricing Offerings
    Google SurveysSurveyMonkey
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Google SurveysSurveyMonkey
    Considered Both Products
    Google
    Chose Google Surveys
    Google is a quick and easy to use survey analysis tool that allows you to send cheap or free surveys to an audience. In comparison to tools like SurveyMonkey I would have more faith in the Google technology and robustness of sample.

    As we have Microsoft 365, sometimes Microsoft …
    Incentivized
    Chose Google Surveys
    Most people use Google or have an account which makes it very easy for them to use. SurveyMonkey is also easy but lacks some of the integration that Google Surveys offers. Google Surveys has a feature where it can send the user a record of their responses. This is not a feature …
    Incentivized
    Chose Google Surveys
    The other survey systems are similar, but Google Surveys has a higher price point. I also find support to be lacking at times.
    Incentivized
    Chose Google Surveys
    Ease of use
    Ease of configuration
    Ease distribution to stakeholders
    Incentivized
    Chose Google Surveys
    We used Google Surveys a couple of times because it was easy to set up a quick set of questions. We also liked that it created a visual of the data and fed our analytics. But overall, we've remained with Qualtrics because many of our surveys are complicated and found it …
    Incentivized
    Chose Google Surveys
    Google Surveys is a more complete program compared to SmartSurvey and SnapSurveys because it is well integrated within the Google Classroom and for me, that is very important because as a Teacher I want to find out what my students are thinking about a specific subject area. …
    Incentivized
    Chose Google Surveys
    Google Surveys is easy to use when you are familiar with other products from the Google family and makes it quick for everyone to set up simple surveys and send them out to participants. While our organization is using Microsoft, often staff and faculty choose to use Google …
    Incentivized
    SurveyMonkey, Inc
    Chose SurveyMonkey
    It's probably above Google Surveys and below the other two. I didn't select SurveyMonkey, the company already had it and I made the decision to get an additional license for my work.
    Incentivized
    Chose SurveyMonkey
    In my opinion, SurveyMonkey is the gold standard. Google Forms and Google Surveys, while being able to connect easily to other Google tools, are not as adept or intuitive as SurveyMonkey is. Google is trying to be all things for all people, and while it does a lot of those …
    Incentivized
    Chose SurveyMonkey
    SurveyMonkey has more professional features, templates and theme options than Google Surveys
    Incentivized
    Chose SurveyMonkey
    I haven't personally created a survey using Google Surveys, but I have received one from multiple employees lately. I believe it is slowing going to push out SurveyMonkey from our school, as the Google Suite of products have been adopted and are more widely used throughout the …
    Incentivized
    Chose SurveyMonkey
    SurveyMonkey has a visualisation, and for Google Survey, you have to download your data the some other program, like Looker. But Google Survey is fully connectable to Google Sheets, and Survey Monkey doesn't allow you to download your database, especially if it is free text …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    17 Answers
    79%
    Would buy again
    34 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    81%
    Delivers good value for the price
    30 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    17 Answers
    84%
    Happy with the feature set
    36 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    80%
    Lived up to sales and marketing promises
    28 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    14 Answers
    86%
    Implementation went as expected
    31 Answers
    Features
    Google SurveysSurveyMonkey
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Google Surveys and SurveyMonkey
    Feature
    Google Surveys
    8.3
    17 Ratings
    3% above category average
    SurveyMonkey
    7.2
    76 Ratings
    11% below category average
    Survey templates9.417 Ratings8.075 Ratings
    Themes7.715 Ratings7.367 Ratings
    Custom logo/branding7.714 Ratings6.367 Ratings
    Survey Content
    Comparison of Survey Content features of Google Surveys and SurveyMonkey
    Feature
    Google Surveys
    9.2
    16 Ratings
    8% above category average
    SurveyMonkey
    7.6
    78 Ratings
    11% below category average
    Changes to live survey9.915 Ratings7.062 Ratings
    Question design help9.213 Ratings6.872 Ratings
    Multiple question types8.416 Ratings9.078 Ratings
    Survey Logic
    Comparison of Survey Logic features of Google Surveys and SurveyMonkey
    Feature
    Google Surveys
    7.5
    15 Ratings
    11% below category average
    SurveyMonkey
    7.3
    72 Ratings
    14% below category average
    Survey logic flexibility7.515 Ratings7.372 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Google Surveys and SurveyMonkey
    Feature
    Google Surveys
    8.3
    16 Ratings
    2% above category average
    SurveyMonkey
    7.1
    78 Ratings
    13% below category average
    Response tracking8.516 Ratings7.577 Ratings
    Data export9.415 Ratings6.374 Ratings
    Standard reports7.714 Ratings8.077 Ratings
    Custom reports8.412 Ratings6.864 Ratings
    Analytics7.814 Ratings7.065 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Google Surveys and SurveyMonkey
    Feature
    Google Surveys
    8.3
    16 Ratings
    4% below category average
    SurveyMonkey
    8.3
    67 Ratings
    4% below category average
    Access controls7.915 Ratings8.067 Ratings
    Compliance8.713 Ratings8.558 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Google Surveys and SurveyMonkey
    Feature
    Google Surveys
    5.8
    13 Ratings
    33% below category average
    SurveyMonkey
    7.5
    48 Ratings
    7% below category average
    Vendor-offered crowdsourcing5.810 Ratings7.332 Ratings
    Respondent restrictions5.812 Ratings7.846 Ratings
    Best Alternatives
    Google SurveysSurveyMonkey
    Small Businesses
    Jotform
    Score8.5 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google SurveysSurveyMonkey
    Likelihood to Recommend
    8.6
    (17 ratings)
    8.7
    (111 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (26 ratings)
    Usability
    8.8
    (15 ratings)
    9.0
    (41 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    6.0
    (1 ratings)
    Support Rating
    7.5
    (12 ratings)
    9.4
    (35 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Google SurveysSurveyMonkey
    Likelihood to Recommend
    Google
    Google Surveys is perfect when trying to collaborate with co-workers and find a date & time that works best for them to get together, whether it's for a regular meeting, team photo session, celebratory dinner, or Christmas celebration. It's also great for getting feedback on proposed changes that would affect the team.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    SurveyMonkey is well suited for external, professional, client-facing forms and complex question types. I've tried generating forms on HubSpot, and it's not nearly as intuitive or clean-looking, and not all question types are supported (e.g. Likert scales). For quick, internal forms that don't need to be as pretty or professional, I find that Google Forms is the quickest and easiest to pull together, especially since it has a single, universal respondent link. If I wanted to embed a link in a mass email, SurveyMonkey doesn't allow multiple respondents to use the same link on my plan.
    Incentivized
    Read full review
    Pros
    Google
    • Measure the pulse of how our members are feeling (yes/no questions, multiple-choice questions).
    • Learn how students are doing with specific projects (textual-based questions, essay-type answers).
    • Run an election for board members (use of the "other" notation so that people can write in their own choices).
    Incentivized
    Read full review
    SurveyMonkey, Inc
    • Keeps identifiable information anonymous.
    • Being able to close the survey at a set time without having to remember to do so.
    • Takes the guess work out of response collecting.
    • Makes it easy to categorize responses within the same survey. Being able to add tags to open-ended questions makes it easy for us to identify patterns in responses.
    • An array of survey options and questions.
    • An all around great product that meets multiple needs.
    • Can have multiple collectors for the same survey to included manual input.
    Read full review
    Cons
    Google
    • While it is very intuitive, there are many ways you can fine-tune your survey (such as word limits, counts, etc) and these are not always obvious where those settings are.
    • I would like to see some ways of changing the formatting (and maybe I just haven't explored that yet), ie: colors, set up on the screen.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    • I would like to have more customizable options for branding it to our hospital colors. Some survey options allow you to enter html color codes. SurveyMonkey allows you to change colors and you have to pick from selected options.
    • Embedding the surveys into a webpage, like WordPress is not as seamless as other services.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    No answers on this topic
    SurveyMonkey, Inc
    Compared to other competitors in the market (including a few I've used internally), if you're looking for a survey application, this one does the job and it's quite inexpensive too. Considering the fact that it comes with a handy mobile application too (on iOS and Android), you also get flexibility thrown in the deal too.
    Read full review
    Usability
    Google
    Relatively simple so that those who are less than familiar with computers can figure it out. User friendly and already embedded with other Google products. Receives an 8 because many features available with Google Surveys are also available with similar, free products on the internet today. Good, but not stellar.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    It does everything a survey software should do, and it does it very well. I can't speak for how well it would work for a business that was surveying tens of thousands of people - but for a small business of 50 employees with a couple of thousand clients, it does everything it needs to do.
    Incentivized
    Read full review
    Performance
    Google
    No answers on this topic
    SurveyMonkey, Inc
    still to many limitations for more complex surveys --skips, filtered questions, etc.
    Read full review
    Support Rating
    Google
    This is by far the only area where I think that there is room for improvement because Google does not respond as fast as I would like them to. We live in a fast-paced world and this is probably the only area where Google can improve on and as a teacher, I find it challenging to wait for a day or two for a response when everything that I am doing in the Google Classroom is running instantly and with no breaks in between.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    I've never had to contact the SurveyMonkey customer care team directly, but they have a pretty good library of help articles on their website. Everything from designing and executing your survey to account and billing questions. I never had a need for further support from Survey Monkey.
    Incentivized
    Read full review
    Implementation Rating
    Google
    No answers on this topic
    SurveyMonkey, Inc
    Implementation not required.
    Read full review
    Alternatives Considered
    Google
    Google is a quick and easy to use survey analysis tool that allows you to send cheap or free surveys to an audience. In comparison to tools like SurveyMonkey I would have more faith in the Google technology and robustness of sample. As we have Microsoft 365, sometimes Microsoft forms is a preferred internal source of surveying for free and easily analysing the data. For more robust and accurate market research projects, or even just insights that I can trust more, I would recommend a Market Research Provider as they offer a lot more options to target a key audience and you can rely on their data a bit more - it is weighted, nationally representative etc. Companies with their own research panels tend to have greater data quality that you can put more trust in
    Incentivized
    Read full review
    SurveyMonkey, Inc
    SurveyMonkey is easier to customize and provides much more in depth analytics. SurveyMonkey also provides better templates providing us with a better presentation to our employees. SurveyMonkey also comes with a more trustworthy platform that ensures confidentiality, which is incredibly important to our employees and means we're getting more reliable results from the surveys.
    Incentivized
    Read full review
    Return on Investment
    Google
    • Google Surveys are responded by our customers - dealers, retailers and end users. As it's easy to handle, greater is its adoption and hence it definitely has a good ROI.
    • Employees as internal stakeholders also use it well to drive initiatives & projects within the organization. This enhances their engagement showcasing digital workplace and hence again a good ROI.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    • The speed at which we can develop, program, execute and generate actual usable results provides significant value, particularly when we need fresh numbers to illustrate a point.
    • The fact that we can execute a research project so quickly means that new research is always a primary option when we're developing campaigns. That's a huge value proposition.
    Incentivized
    Read full review
    ScreenShots