Google Surveys vs. SurveyMonkey

Google Surveys

SurveyMonkey

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Google Surveys	Score 7.9 out of 10	N/A	Google Surveys is an app for custom surveys, and is part of Google Apps for Work. The insights from audience targeted surveys can be expressed in instant, easy-to-digest graphs and charts help you make sense of the survey data. Surveys natively integrates with other solutions, allowing you to use data from one product while working in another. Survey responses from real people can be sourced by Google's Opinion Rewards app, where respondents answer questions in exchange for incentives.	$10 per completed survey
SurveyMonkey	Score 8.2 out of 10	N/A	SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.	$25 per month (billed annually) per user (starting at 3 users)

Pricing

Google Surveys

SurveyMonkey

Editions & Modules

Surveys: 10¢
per completed survey

Team Advantage: $25
per month (billed annually) per user (starting at 3 users)
Team Premier: $75
per month (billed annually) per user (starting at 3 users)
Standard Monthly: $99
per month
Individual Plan - Advantage Annual: $468
per year
Individual Plan - Premier Annual: $1,428
per year

Offerings

Pricing Offerings
Google Surveys	SurveyMonkey
Free Trial
No	No
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	Google Surveys	SurveyMonkey
Considered Both Products	Google Surveys Verified User Anonymous Chose Google Surveys ArcSurvey and SurveyMonkey Incentivized Helpful? Verified User Anonymous Chose Google Surveys Google is a quick and easy to use survey analysis tool that allows you to send cheap or free surveys to an audience. In comparison to tools like Surveymonkey I would have more faith in the Google technology and robustness of sample. As we have Microsoft 365, sometimes Microsoft … Incentivized Helpful? Verified User Anonymous Chose Google Surveys The other survey systems are similar, but Google Surveys has a higher price point. I also find support to be lacking at times. Incentivized Helpful? Verified User Anonymous Chose Google Surveys Ease of use Ease of configuration Ease distribution to stakeholders Incentivized Helpful? CP Colleen Parsons Executive Assistant Chose Google Surveys I use Google Analytics periodically to see how our website is performing. It's so slick to be able to see how many visitors we've had from month to month and year to year, where the visitors are coming from, what search terms are most potent, the effectiveness of organic vs. … Incentivized Helpful? Verified User Anonymous Chose Google Surveys We used Google Surveys a couple of times because it was easy to set up a quick set of questions. We also liked that it created a visual of the data and fed our analytics. But overall, we've remained with Qualtrics because many of our surveys are complicated and found it … Incentivized Helpful? Verified User Anonymous Chose Google Surveys Honestly, in terms of scheduling, Google is about average. Obviously, this is not Google Survey's only purpose, but the poll functions are only similar to those used on websites. Some of the features are nearly identical and free (and some don't even require an account). As a … Incentivized Helpful? Rob Reinert Digital Marketing \| Social Media \| Advertising & Promotion Chose Google Surveys I selected Google Surveys to create them because it was free and helped to improve our overall information and data. It was easy to build it into our systems and get the data. Other survey providers have offered a larger variety of options, which have helped even more - but … Incentivized Helpful? Verified User Anonymous Chose Google Surveys Google Surveys is a more complete program compared to SmartSurvey and SnapSurveys because it is well integrated within the Google Classroom and for me, that is very important because as a Teacher I want to find out what my students are thinking about a specific subject area. … Incentivized Helpful? Kira Dineen Genetics Radio/Podcast Host and Producer Chose Google Surveys Most people use Google or have an account which makes it very easy for them to use. SurveyMonkey is also easy but lacks some of the integration that Google Surveys offers. Google Surveys has a feature where it can send the user a record of their responses. This is not a feature … Incentivized Helpful? Amanda Carpenter Administrative Office Technician Chose Google Surveys I've used SurveyMonkey before, but if you do not have an account, you are limited with what you can do on there. Since we have the GoogleSuite and can use Google Surveys, it's a much better alternative, I can do so much more with it compared to SurveyMonkey. Incentivized Helpful? Verified User Anonymous Chose Google Surveys Google Surveys is easy to use when you are familiar with other products from the Google family and makes it quick for everyone to set up simple surveys and send them out to participants. While our organization is using Microsoft, often staff and faculty choose to use Google … Incentivized Helpful? VA Vianne Marie Abulucion Agent Chose Google Surveys I used Google Survey instead of KeySurvey because of its functionality itself. We don't want complicated things, right? If we can make our lives easier, why not? For me, Google Surveys is easier and the easiest platform to use. You can also upload images in answering those … Incentivized Helpful? LG Lisa Gonzales Chief Business Officer Chose Google Surveys It is certainly not as deep in data analytics, but it is much easier to use than the others. Free is also good. Incentivized Helpful?	SurveyMonkey Maria Sergeeva UX and Content Designer Chose SurveyMonkey SurveyMonkey has a visualisation, and for Google Survey, you have to download your data the some other program, like Looker. But Google Survey is fully connectable to Google Sheets, and Survey Monkey doesn't allow you to download your database, especially if it is free text … Incentivized Helpful? Verified User Anonymous Chose SurveyMonkey Slido and Google Forms Incentivized Helpful? Verified User Anonymous Chose SurveyMonkey Building forms on SurveyMonkey is much easier and prettier than it is with HubSpot CRM, although I love that form responses map to our contact properties in HubSpot. Google Forms is less professional and clean looking and feeling than SurveyMonkey. I wouldn't want to put a … Incentivized Helpful? MA Mohammed Alkayal Project Officer Chose SurveyMonkey I think we were looking for a survey products, so when I think about survey products; SurveyMonkey is the only solution Incentivized Helpful? Verified User Anonymous Chose SurveyMonkey Outside of creating our own surveys, no other tools have been used outside of SurveyMonkey. I have heard of a few others but would not be able to provide an honest opinion due to my lack of experience working with them. Incentivized Helpful? BL Brandon Lai IT Manager Chose SurveyMonkey SurveyMonkey is way better than jotform for surveys, simply because it is a dedicated survey software, whereas Jotform is more general form builder. If a business's sole purpose is to send a survey out and view responses, SurveyMonkey is better than Jotform in every category. Incentivized Helpful? Stefan Achard President and Founder Chose SurveyMonkey As [I] mentioned in the previous comments, [I believe] there is no comparison. [In my opinion,] SurveyMonkey is a market lagger. Incentivized Helpful? CP Curtis Pierre Regional HR Manager Chose SurveyMonkey The tool is free, but we selected SurveyMonkey because we were able to easily pull the data and do the analysis. Incentivized Helpful? Verified User Anonymous Chose SurveyMonkey I have only used this software and have not used others. Incentivized Helpful? Verified User Anonymous Chose SurveyMonkey In terms of creating surveys and analyzing their results, the main competitor we use is Qualtrics. I think Qualtrics has better features, a more professional environment, and more robust tools. This can also be negative as it can be overwhelming for untrained users. I have … Incentivized Helpful? Andrea Hester Director Of Operations Chose SurveyMonkey SurveyMonkey has the most options in terms of available question formats, analysis and participant tracking, and customizability. Google Forms is a more basic interface with fewer options for tracking and analysis, and Typeform is better in terms of design and branding options … Incentivized Helpful? Shawn Bennett Sr. Account Executive - Inbound Team Lead Chose SurveyMonkey SurveyMonkey offers a better end user and survey building experience. The tools to easily create a fun and engaging survey are easily accessible, easy to understand, and easy to use. You could go as far as to say that a monkey could figure out how to use SurveyMonkey. Incentivized Helpful? Verified User Anonymous Chose SurveyMonkey I've only built my own in Access, SharePoint, and HTML. I don't like any of them. Plus, anything internal like SharePoint is going to have a network user/time stamp, and that wont increase participation at all. Incentivized Helpful? Verified User Anonymous Chose SurveyMonkey SurveyMonkey is the least used between Wufoo, Titan Forms, and Google Forms. It is a solid program, however, for our uses the other programs provide additional features such as syncing to our CRM database, accepting Stripe payments, or automatically syncing with my already … Incentivized Helpful? Caroline Dobson Human Resources Generalist Chose SurveyMonkey SurveyMonkey is easier to customize and provides much more in depth analytics. SurveyMonkey also provides better templates providing us with a better presentation to our employees. SurveyMonkey also comes with a more trustworthy platform that ensures confidentiality, which is … Incentivized Helpful? TC Tiffany Consalvo Practice Administrator Chose SurveyMonkey SurveyMonkey has more analytic data options than what I found using Google Forms. Otherwise, if you use the Google Suite of products you may find it easier to just use Google Forms. When it comes to our website forms we have switched to JotForm as it has a better display on our … Incentivized Helpful? Verified User Anonymous Chose SurveyMonkey It's probably above Google Surveys and below the other two. I didn't select SurveyMonkey, the company already had it and I made the decision to get an additional license for my work. Incentivized Helpful? VC Vasilii Chistyakov Owner Chose SurveyMonkey Compared to Google forms, it is easier to create a beautiful design for a survey form in SurveyMonkey. Incentivized Helpful? Verified User Anonymous Chose SurveyMonkey In my opinion, SurveyMonkey is the gold standard. Google Forms and Google Surveys, while being able to connect easily to other Google tools, are not as adept or intuitive as SurveyMonkey is. Google is trying to be all things for all people, and while it does a lot of those … Incentivized Helpful? Duane Thompson Product Development Lead Chose SurveyMonkey SurveyMonkey has more than 150 survey templates to choose from that are expert-written ranging from market research product survey, customer satisfaction survey templates, 360-degree employee evaluation, product testing, website feedback and so much more. It has more … Incentivized Helpful? Vinicius Andrade UI/UX Designer Chose SurveyMonkey The level of options compared to Google Forms, and the regionalized prices compared to Typeform. Incentivized Helpful? Jason Emery AIS Director Chose SurveyMonkey I have used Qualtrics as well. I would say Qualtrics is a more of a higher end survey solution but if your needs are basic survey monkey is probably the better value and easier to get started. Incentivized Helpful? Verified User Anonymous Chose SurveyMonkey While Google Forms is free, the ability to design and customize forms/surveys would prove to be beneficial to the end user. Google Forms is very limited to multiple editors while SurveyMonkey provides viewing, editing, and commenting to editors. Additionally, the access to 200 … Incentivized Helpful? Verified User Anonymous Chose SurveyMonkey SurveyMonkey has more professional features, templates and theme options than Google Surveys Incentivized Helpful? Verified User Anonymous Chose SurveyMonkey From my experience, I honestly think most of these tools are interchangeable, they have very similar functionality and can meet the same needs. I think there are more custom features that help all these tools differentiate themselves, however, my experience with them has been … Incentivized Helpful?

Features

Google Surveys

SurveyMonkey

Survey Format & Appearance

Comparison of Survey Format & Appearance features of Product A and Product B
	Google Surveys 8.1 Ratings 1% above category average	SurveyMonkey 7.2 Ratings 11% below category average
Survey templates	9.20 Ratings	8.00 Ratings
Themes	7.50 Ratings	7.30 Ratings
Custom logo/branding	7.60 Ratings	6.30 Ratings

Survey Content

Comparison of Survey Content features of Product A and Product B
	Google Surveys 8.9 Ratings 4% above category average	SurveyMonkey 7.6 Ratings 11% below category average
Changes to live survey	9.90 Ratings	7.00 Ratings
Question design help	8.80 Ratings	6.80 Ratings
Multiple question types	8.10 Ratings	9.00 Ratings

Survey Logic

Comparison of Survey Logic features of Product A and Product B
	Google Surveys 7.2 Ratings 15% below category average	SurveyMonkey 7.3 Ratings 13% below category average
Survey logic flexibility	7.20 Ratings	7.30 Ratings

Survey Reporting & Analytics

Comparison of Survey Reporting & Analytics features of Product A and Product B
	Google Surveys 8.1 Ratings 0% below category average	SurveyMonkey 7.1 Ratings 13% below category average
Response tracking	8.30 Ratings	7.50 Ratings
Data export	9.10 Ratings	6.30 Ratings
Standard reports	7.60 Ratings	8.00 Ratings
Custom reports	8.10 Ratings	6.80 Ratings
Analytics	7.70 Ratings	7.00 Ratings

Survey Administration & Security

Comparison of Survey Administration & Security features of Product A and Product B
	Google Surveys 8.2 Ratings 5% below category average	SurveyMonkey 8.3 Ratings 4% below category average
Access controls	7.80 Ratings	8.00 Ratings
Compliance	8.60 Ratings	8.50 Ratings

Survey Distribution

Comparison of Survey Distribution features of Product A and Product B
	Google Surveys 5.7 Ratings 34% below category average	SurveyMonkey 7.5 Ratings 7% below category average
Vendor-offered crowdsourcing	5.70 Ratings	7.30 Ratings
Respondent restrictions	5.70 Ratings	7.80 Ratings

Best Alternatives
	Google Surveys	SurveyMonkey
Small Businesses	Square 9 Softworks Score 9.3 out of 10	Square 9 Softworks Score 9.3 out of 10
Medium-sized Companies	Qualaroo Score 7.0 out of 10	Qualaroo Score 7.0 out of 10
Enterprises	Verint Voice of the Customer Score 9.2 out of 10	Verint Voice of the Customer Score 9.2 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Google Surveys	SurveyMonkey
Likelihood to Recommend	8.4 (0 ratings)	8.8 (0 ratings)
Likelihood to Renew	- (0 ratings)	9.0 (0 ratings)
Usability	8.6 (0 ratings)	9.0 (0 ratings)
Availability	- (0 ratings)	10.0 (0 ratings)
Performance	- (0 ratings)	6.0 (0 ratings)
Support Rating	7.5 (0 ratings)	9.4 (0 ratings)
Implementation Rating	- (0 ratings)	10.0 (0 ratings)

User Testimonials
	Google Surveys	SurveyMonkey
Likelihood to Recommend	I do appreciate the ease of use and connection Google Surveys has with other Google products - that's a huge plus. While I'm a fairly digitally-minded user, some of our users are not, so that becomes a challenge if you want them to see the Data Studio reports or be able to print something for them. But if you're completely digital, gaining insight from the reports is very valuable. We've mostly used Google Surveys to generate answers to questions we have on how things are running or to collect information from our users/members/students on how they "feel" about particular topics, situations, or their work, in general. For that, it's been a breeze. But we're finding for more specific surveys that may have decision trees associated with the answers (if they answer "this" then send them to "that") we work more with Qualtrics. But you can't beat the price of Google Surveys when you can begin one for $50. Incentivized Verified User Anonymous Read full review	SurveyMonkey is best suited for you if you find that you are creating multiple survey regularly. It offers a variety of questions and options and is a well-rounded surveying tool. It is not best if you do not create surveys often, typically use the same survey, or looking for software to create quizzes or assessments. Also, if you are easily overwhelmed by too many options, this may not be the tool for you. Verified User Anonymous Read full review
Pros	The way the data comes out on a spreadsheet is very helpful, easy to see separate answers. Very intuitive, easy to use, and learn how to use. Versatile, can be used for many things, and has a variety of types of questions that you can add to your survey. Incentivized Amanda Carpenter Administrative Office Technician Read full review	SurveyMonkey templates have made it very user-friendly. It is very efficient to create a survey. I love that they have multiple ways to answer questions. For example, short answer, paragraph, and radio buttons to name a few. The surveys are very easy to share. You can import a large list of email addresses or free type just a few. I like that you can test the survey before sending it out live. I send it to myself to verify how it will look and feel to the end-user. Incentivized TC Tiffany Consalvo Practice Administrator Read full review
Cons	Background design, I think it would be better if we could personalize the background design. I haven't encountered attaching video clips on it. I think it's great if we can attach video clips or voice clips since image can be attached. Cute fonts will do. Incentivized VA Vianne Marie Abulucion Agent Read full review	Recognizing that there are more limitations when it comes to a mobile interface vs. a desktop interface, I would love to see more profound levels of programming functionality on the mobile side. It would be helpful to have better access to greater levels of third-party results analysis, particularly as it relates to open-ended questions and answers. As an admin, it would be very cool if SurveyMonkey were able to use AI to match the survey we're building (questions, topics, target respondents, etc.) to existing results that might negate the need to ask certain questions in our surveys. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	No answers on this topic	Compared to other competitors in the market (including a few I've used internally), if you're looking for a survey application, this one does the job and it's quite inexpensive too. Considering the fact that it comes with a handy mobile application too (on iOS and Android), you also get flexibility thrown in the deal too. Ben Donkor Social Media & Online Analyst Read full review
Usability	Relatively simple so that those who are less than familiar with computers can figure it out. User friendly and already embedded with other Google products. Receives an 8 because many features available with Google Surveys are also available with similar, free products on the internet today. Good, but not stellar. Incentivized Verified User Anonymous Read full review	SurveyMonkey should suffice for most simple use cases to collect responses or feedback from clients. The templates that they offer are helpful as well as the guidance on question formulation. If you just need a stand alone software to distribute and collect surveys, then SurveyMonkey will meet your needs. Incentivized Verified User Anonymous Read full review
Performance	No answers on this topic	still to many limitations for more complex surveys --skips, filtered questions, etc. Jeannette Saquet President Read full review
Support Rating	Google Surveys has a world-class support team. If you have any questions you can reach out to support and gain additional insight on how the product can meet your needs. As part of Google, the support team is very reliable. Our team has not had any issues reaching support and having a quick resolution turnaround. Incentivized Verified User Anonymous Read full review	I haven’t used the support function yet, but I have had colleagues that have and the issues they’ve faced have been resolved super quickly. They also have said the support people they have come in contact with have been extremely friendly. Those two things are what made me choose my rating Incentivized Betsy Scruggs Research Read full review
Implementation Rating	No answers on this topic	Implementation not required. Rachel Biederman Senior Director, Marketing and Communications Read full review
Alternatives Considered	I use Google Analytics periodically to see how our website is performing. It's so slick to be able to see how many visitors we've had from month to month and year to year, where the visitors are coming from, what search terms are most potent, the effectiveness of organic vs. paid advertisements. Incentivized CP Colleen Parsons Executive Assistant Read full review	Building forms on SurveyMonkey is much easier and prettier than it is with HubSpot CRM, although I love that form responses map to our contact properties in HubSpot. Google Forms is less professional and clean looking and feeling than SurveyMonkey. I wouldn't want to put a Google form in front of a client or important stakeholder. But Google Forms is very quick and easy to pull together with a single, universal, short, sharable respondent link which is great for answers you need know. Plus the data integration/export to sheets is seamless and easy. Incentivized Verified User Anonymous Read full review
Return on Investment	Google Surveys has had a positive impact on my Google Classroom. While using Google Surveys I am able to see how my students feel about a certain topic or subject. Google Surveys is highly recommended because it provides a way to measure student progress by using polls. Incentivized Verified User Anonymous Read full review	It helped to determine if our business was going to switch to a new payroll software based on the employee feedback of whether one of its main features would actually be wanted or not. It helps to improve individual instructor's classes based on survey feedback from our clients. It helped us to gauge the interest in whether or not a pool of people wanted to become instructors. Incentivized BL Brandon Lai IT Manager Read full review
ScreenShots