TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Voice

    Score8 out of 10
    N/AGoogle Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

    $10

    per month

    JobDiva

    Score8 out of 10
    N/AJobDiva is a global applicant tracking system (ATS) and front-to-back talent management solution. JobDiva combines a CRM, synchronization with all major job boards and VMS providers, BI analytics, a mobile app, and a resume database. JobDiva also advertises unique search filters for screening resumes.N/A
    Pricing
    Google VoiceJobDiva
    Editions & Modules
    Starter
    $10
    per user/per month
    Standard
    $20
    per user/per month
    Premier
    $30
    per user/per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Google VoiceJobDiva
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google VoiceJobDiva
    Considered Both Products
    Google
    No answer on this topic
    JobDiva Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    41 Answers
    95%
    Would buy again
    60 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    41 Answers
    100%
    Delivers good value for the price
    49 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    39 Answers
    97%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    27 Answers
    100%
    Lived up to sales and marketing promises
    35 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    35 Answers
    98%
    Implementation went as expected
    40 Answers
    Features
    Google VoiceJobDiva
    Cloud PBX
    Comparison of Cloud PBX features of Google Voice and JobDiva
    Feature
    Google Voice
    5.3
    53 Ratings
    40% below category average
    JobDiva
    -
    Ratings
    Hosted PBX6.025 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)3.027 Ratings00 Ratings
    User templates1.419 Ratings00 Ratings
    Call reports7.046 Ratings00 Ratings
    Directory of employee names9.027 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Google Voice and JobDiva
    Feature
    Google Voice
    8.4
    67 Ratings
    2% above category average
    JobDiva
    -
    Ratings
    Answering rules8.546 Ratings00 Ratings
    Call recording8.152 Ratings00 Ratings
    Call park6.422 Ratings00 Ratings
    Call screening10.060 Ratings00 Ratings
    Message alerts9.065 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Voice and JobDiva
    Feature
    Google Voice
    7.5
    44 Ratings
    6% below category average
    JobDiva
    -
    Ratings
    Video conferencing6.022 Ratings00 Ratings
    Audio conferencing8.039 Ratings00 Ratings
    Video screen sharing8.014 Ratings00 Ratings
    Instant messaging8.027 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Voice and JobDiva
    Feature
    Google Voice
    7.2
    63 Ratings
    9% below category average
    JobDiva
    -
    Ratings
    Mobile app for iOS6.945 Ratings00 Ratings
    Mobile app for Android7.451 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Google Voice and JobDiva
    Feature
    Google Voice
    -
    Ratings
    JobDiva
    8.8
    140 Ratings
    11% above category average
    Job Requisition Management00 Ratings9.0137 Ratings
    Company Website Posting00 Ratings9.0121 Ratings
    Publish to Social Media00 Ratings9.9109 Ratings
    Job Search Site Posting00 Ratings9.0129 Ratings
    Customized Application Form00 Ratings8.1108 Ratings
    Resume Management00 Ratings9.0132 Ratings
    Duplicate Candidate Prevention00 Ratings9.9130 Ratings
    Candidate Search00 Ratings10.0139 Ratings
    Applicant Tracking00 Ratings9.0137 Ratings
    Collaboration00 Ratings8.0126 Ratings
    Task Creation and Delegation00 Ratings8.1123 Ratings
    Email Templates00 Ratings9.0131 Ratings
    User Permissions00 Ratings8.1127 Ratings
    Notifications and Alerts00 Ratings8.0129 Ratings
    Reporting00 Ratings8.1133 Ratings
    Best Alternatives
    Google VoiceJobDiva
    Small Businesses
    CallFire
    Score9.7 out of 10
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Greenhouse
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google VoiceJobDiva
    Likelihood to Recommend
    7.5
    (73 ratings)
    9.0
    (161 ratings)
    Likelihood to Renew
    9.3
    (7 ratings)
    8.2
    (24 ratings)
    Usability
    8.0
    (11 ratings)
    9.0
    (12 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    7.0
    (35 ratings)
    9.1
    (79 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    8.0
    (4 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Professional Services
    7.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Google VoiceJobDiva
    Likelihood to Recommend
    Google
    I do think Google Voice works well for organizations that do not have a support team meant to provide regular telephone support, and instead do so on an ad hoc basis. I would not recommend it for high-volume call activities, such as SDR motions.
    Incentivized
    Read full review
    JobDiva Inc.
    The functionality the platform holds is top-notch where I can house details regarding contact information, requested rates, what jobs we're submitting them to, and all the personal information (CV, certifications, degrees, etc) that we obtain from our candidates. It's extremely helpful that I am able to submit candidates externally as that is our M.O. routinely. I really like it.
    Incentivized
    Read full review
    Pros
    Google
    • Google Voice has been great for setting up additional phone lines and numbers.
    • The voicemail inbox is a great feature and you can see when messages come in online and listen to the messages from your computer.
    • Google Voice allows us to have multiple phone numbers and lines for specific business purposes.
    Incentivized
    Read full review
    JobDiva Inc.
    • Candidate process - sourcing to submittal, do a great job of empowering recruiters
    • Manager contact - single view of contact and all history, makes it very simple to find manager data, history and talking points
    • Reporting - great job with canned reports to help understand where we are across the entire staffing lifecycle
    Incentivized
    Read full review
    Cons
    Google
    • There has not been much innovation since the initial release.
    • It doesn't handle SMS well.
    • It does not natively integrate with CRM without legacy complication
    • It is not supported by Google as it once was
    • Call Recording is non-existent
    • Call-Tree or Virtual Auto-Attendant needs are not available
    Incentivized
    Read full review
    JobDiva Inc.
    • LinkedIn Sales Navigator Integration (I understand LI is holding this up)
    • Report enhancements (i.e.: growth of hotlists, etc)
    • Integration with SeamlessAI
    • Correct delays with BI, be able to set date range before querying data so that it doesn't lag/not load due to vast data.
    • More consolidated product education. Each person seems to only know about their product and not about the other features a client might ask about.
    • I would like more help with feature enablement/road-mapping how we get there rather than just pointing me toward the help section
    • I would love JobDiva to offer clients JobDiva Super User training so we can have our internal experts who understand the tool and possibilities.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    Google Voice has been invaluable for us in our effort to provide exceptional customer service. With Google Voice, we have been able to increase our customer interactions while reducing the wait time to reach a live person on our team. We couldn't be more pleased with the way things have worked out since implementing Google Voice.
    Incentivized
    Read full review
    JobDiva Inc.
    We have invested a lot of time and technically money (on the part of our people) in JobDiva. We had an independent company come in and do a gap analysis to tell us where we were using the product as we should be and where we were not. We are working on correcting things that we are not doing to "best practice" for our business.
    Incentivized
    Read full review
    Usability
    Google
    I think it works really well in the arena it operates in, but not so well in areas where an enterprise system would be more appropriate. It's great for quick solutions that just work, but not so much for more complex call management tasks.
    Incentivized
    Read full review
    JobDiva Inc.
    JobDiva is one of the best applicant tracking systems - it's easy for recruiters to use and provides the ability to quickly build a search and filter millions of resumes of available candidates with the required levels of experience, skills or attributes. Jobdiva itself is a very intelligent and powerful tool to recruit and source qualified candidates.
    Read full review
    Performance
    Google
    No answers on this topic
    JobDiva Inc.
    Over all I think JobDiva works well. It has some issues from time to time, but the support staff seems to handle it quickly. The major issue is the email merges getting black listed as spam. That takes away a very important JobDiva feature. That is our major functionality complaint these days
    Incentivized
    Read full review
    Support Rating
    Google
    They do not offer support unless you have the Business account for Google Voice under G Suite. This is tough, because Google doesn't really have a customer support team for this service, so when it gets shut down for a few hours, we have no choice but to wait it out. But this doesn't happen that often, which is great.
    Incentivized
    Read full review
    JobDiva Inc.
    Usually, we don't come across downtime or any such issues. However, whenever required, the Support team is always up and ready to solve it as soon as possible. One of its best features is it always Notifies users of any changes related to any of its uses or new additions.
    Read full review
    In-Person Training
    Google
    No answers on this topic
    JobDiva Inc.
    The support team is quick in responding with to the point answers. Jobidva has few great features like Divareach.
    Incentivized
    Read full review
    Online Training
    Google
    No answers on this topic
    JobDiva Inc.
    I wasnt part of the training as i joined after Ceipal signed agreement with us.
    Incentivized
    Read full review
    Implementation Rating
    Google
    It is a pretty seamless program to transfer to, even for people who either have little experience with these programs or people who were stuck on Skype
    Incentivized
    Read full review
    JobDiva Inc.
    This is a SaaS platform so the implementation is easy. One thing to consider is to make sure your organization has agreed to this system. Not all will like it but atleast everyone must understand how this will impact Staffing efforts in a positive way. Once everyone is bought then the rest is smooth. The reason I mention this is because after the implementation some where reluctant to change thus not maximizing JOBDIVA to its full capacity.
    Incentivized
    Read full review
    Alternatives Considered
    Google
    The integrations of Google Voice with all our devices are flawless, Android, iOS, Windows, Linux and Mac. Also, the call performance is far superior on wifi as well as on mobile data. With Skype, we had several problems with personal accounts, performance issues, and in general, it felt awkward to use it.
    Incentivized
    Read full review
    JobDiva Inc.
    Bullhorn seemed very focused on integration with LinkedIn but was missing on other factors. WinSearch was lacking as an ATS on all fronts, mass email would go to same people, there was no real prevention of duplicates and there was really no great way to link information and easy access later on
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Google
    Google Voice should be also be use to those who have difficulty in speaking English. So the contract term will need to be a little strict as Google Voice is used in navigations as the part of GPRS navigation is personal. The private data need to be in control much more securely and safely.
    Read full review
    JobDiva Inc.
    No answers on this topic
    Professional Services
    Google
    It help to connect with the products that we use as a part. We need to get in touch with our professional world. It is like a tool that helps us to get in touch with everything from A to Z in our professional careers. So we need to be in touch with everything as linearly as the jpb can be done.
    Read full review
    JobDiva Inc.
    No answers on this topic
    Return on Investment
    Google
    • Cost for Google Voice is stellar, starting at $10/mo per user.
    • While it doesn't offer a new Audio/Video conferencing solution it does integrate with GSuite so it makes use of Google Calendar and Hangouts/ Google Meet.
    • Gets the employee's to use their company phone numbers more as texting is easy and deployment is simple.
    • The cell phone app is reliable and easy to deploy.
    Incentivized
    Read full review
    JobDiva Inc.
    • It had a positive impact of the number of candidates I was able to reach and which actually helped to increase the hiring rate at one of our clients.
    • The reporting system in JobDiva. It actually helped to focus more on the business objectives instead of documenting about each and every employee.
    • The only negative it had was that in a ew positions (asking for niche skills), when it required to submit candidates in a quick time, the other vendors were able t he win the race.
    Read full review
    ScreenShots

    JobDiva Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot