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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Voice

    Score8 out of 10
    N/AGoogle Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

    $10

    per month

    Xperience by Kentico

    Score7 out of 10
    N/AKentico is a web content management system for building websites, online stores, intranets, and Web 2.0 community sites. Kentico CMS uses ASP.NET and Microsoft SQL Server for development via its Portal Engine, using Visual Studio, or through Microsoft MVC.

    $9,999

    Subscription license

    Pricing
    Google VoiceXperience by Kentico
    Editions & Modules
    Starter
    $10
    per user/per month
    Standard
    $20
    per user/per month
    Premier
    $30
    per user/per month
    Kentico Xperience Business
    $9,999 / year
    Subscription license
    Kentico Xperience Business
    $14,999
    Perpetual license
    Kentico Xperience Enterprise
    $17,999 / year
    Subscription license
    Kentico Xperience Enterprise
    $29,999
    Perpetual license
    Kentico Xperience Corporate
    Upon request
    Offerings
    Pricing Offerings
    Google VoiceXperience by Kentico
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Google VoiceXperience by Kentico
    Considered Both Products
    Google
    Chose Google Voice
    I have not evaluated other products.
    Incentivized
    Kentico software
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    41 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    41 Answers
    No answers on this topic
    Happy with the feature set
    91%
    Happy with the feature set
    39 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    27 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    35 Answers
    No answers on this topic
    Features
    Google VoiceXperience by Kentico
    Cloud PBX
    Comparison of Cloud PBX features of Google Voice and Xperience by Kentico
    Feature
    Google Voice
    5.3
    53 Ratings
    40% below category average
    Xperience by Kentico
    -
    Ratings
    Hosted PBX6.025 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)3.027 Ratings00 Ratings
    User templates1.419 Ratings00 Ratings
    Call reports7.046 Ratings00 Ratings
    Directory of employee names9.027 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Google Voice and Xperience by Kentico
    Feature
    Google Voice
    8.4
    67 Ratings
    2% above category average
    Xperience by Kentico
    -
    Ratings
    Answering rules8.546 Ratings00 Ratings
    Call recording8.152 Ratings00 Ratings
    Call park6.422 Ratings00 Ratings
    Call screening10.060 Ratings00 Ratings
    Message alerts9.065 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Voice and Xperience by Kentico
    Feature
    Google Voice
    7.5
    44 Ratings
    6% below category average
    Xperience by Kentico
    -
    Ratings
    Video conferencing6.022 Ratings00 Ratings
    Audio conferencing8.039 Ratings00 Ratings
    Video screen sharing8.014 Ratings00 Ratings
    Instant messaging8.027 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Voice and Xperience by Kentico
    Feature
    Google Voice
    7.2
    63 Ratings
    9% below category average
    Xperience by Kentico
    -
    Ratings
    Mobile app for iOS6.945 Ratings00 Ratings
    Mobile app for Android7.451 Ratings00 Ratings
    Security
    Comparison of Security features of Google Voice and Xperience by Kentico
    Feature
    Google Voice
    -
    Ratings
    Xperience by Kentico
    9.0
    25 Ratings
    11% above category average
    Role-based user permissions00 Ratings9.025 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Google Voice and Xperience by Kentico
    Feature
    Google Voice
    -
    Ratings
    Xperience by Kentico
    9.0
    22 Ratings
    12% above category average
    API00 Ratings9.021 Ratings
    Internationalization / multi-language00 Ratings9.019 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Google Voice and Xperience by Kentico
    Feature
    Google Voice
    -
    Ratings
    Xperience by Kentico
    8.6
    26 Ratings
    19% above category average
    WYSIWYG editor00 Ratings8.025 Ratings
    Code quality / cleanliness00 Ratings8.026 Ratings
    Admin section00 Ratings8.026 Ratings
    Page templates00 Ratings9.026 Ratings
    Library of website themes00 Ratings7.013 Ratings
    Mobile optimization / responsive design00 Ratings9.024 Ratings
    Publishing workflow00 Ratings10.025 Ratings
    Form generator00 Ratings10.025 Ratings
    Web Content Management
    Comparison of Web Content Management features of Google Voice and Xperience by Kentico
    Feature
    Google Voice
    -
    Ratings
    Xperience by Kentico
    8.0
    26 Ratings
    19% above category average
    Content taxonomy00 Ratings9.025 Ratings
    SEO support00 Ratings7.025 Ratings
    Bulk management00 Ratings10.025 Ratings
    Availability / breadth of extensions00 Ratings8.025 Ratings
    Community / comment management00 Ratings6.024 Ratings
    Best Alternatives
    Google VoiceXperience by Kentico
    Small Businesses
    CallFire
    Score9.7 out of 10
    Yext
    Score6.8 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Sitecore Digital Experience Platform
    Score8.9 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Progress Sitefinity
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google VoiceXperience by Kentico
    Likelihood to Recommend
    7.5
    (73 ratings)
    8.0
    (45 ratings)
    Likelihood to Renew
    9.3
    (7 ratings)
    9.1
    (22 ratings)
    Usability
    8.0
    (11 ratings)
    8.0
    (4 ratings)
    Support Rating
    7.0
    (35 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Google VoiceXperience by Kentico
    Likelihood to Recommend
    Google
    I do think Google Voice works well for organizations that do not have a support team meant to provide regular telephone support, and instead do so on an ad hoc basis. I would not recommend it for high-volume call activities, such as SDR motions.
    Incentivized
    Read full review
    Kentico software
    Kentico is a robust and flexible CMS platform that is great for managing multiple websites and multiple environments (dev, stage, and production for instance). It makes content management very easy and makes it easy to keep the environments synced with the same content. However, the Kentico CMS does require a bit more technical understanding to get it set up properly and requires a bit more effort and support than, say, free open-source options.
    Incentivized
    Read full review
    Pros
    Google
    • Google Voice has been great for setting up additional phone lines and numbers.
    • The voicemail inbox is a great feature and you can see when messages come in online and listen to the messages from your computer.
    • Google Voice allows us to have multiple phone numbers and lines for specific business purposes.
    Incentivized
    Read full review
    Kentico software
    • I love the intuitive top and left navigation within the content management platform. I can easily find what section, sub-section, and page I'm looking to edit
    • For creating content, the WYSIWYG editor is so intuitive; it feels like you're working on an MS Word doc!
    • The tab for adding metadata in simple fields takes away the headache of having to hunt and peck through code to add H1 tag, page description etc.
    • The image library is easy to edit and manage
    Incentivized
    Read full review
    Cons
    Google
    • There has not been much innovation since the initial release.
    • It doesn't handle SMS well.
    • It does not natively integrate with CRM without legacy complication
    • It is not supported by Google as it once was
    • Call Recording is non-existent
    • Call-Tree or Virtual Auto-Attendant needs are not available
    Incentivized
    Read full review
    Kentico software
    • Kentico needs to invest in more enterprise class environment management utilities -- example: global CDN support via the CMS is sorely lacking. There are work-arounds, but it should be more elegant.
    • The Kentico staging module could be improved to support the concept of bundled releases. Current staging module functionality is good, but could be improved.
    • Kentico ecommerce support is a touch immature. While content management is superb, Kentico lags in this area when compared to many open source ecommerce engines.
    • Kentico is lacking MVC support. 99% of the time this isn't an issue for the end-user or business user, but can be a hurdle for technology teams depending on the team's makeup.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    Google Voice has been invaluable for us in our effort to provide exceptional customer service. With Google Voice, we have been able to increase our customer interactions while reducing the wait time to reach a live person on our team. We couldn't be more pleased with the way things have worked out since implementing Google Voice.
    Incentivized
    Read full review
    Kentico software
    We are locked into Kentico for the long haul. It provides us with an easy and flexible solution for a very non technical company to create a site and have the features they want, especially with the inclusion of EMS into our license. Now we have a true platform to build and grow our solutions.
    Read full review
    Usability
    Google
    I think it works really well in the arena it operates in, but not so well in areas where an enterprise system would be more appropriate. It's great for quick solutions that just work, but not so much for more complex call management tasks.
    Incentivized
    Read full review
    Kentico software
    It seriously is one of the best interfaces I have ever used. I also love the fact that I can use UI personalization to secure any functionality by user or role that I don't want that role to have access to. The best part is the customization of the UI, I can add in any button, tab, or menu item I want through it, no code required.
    Incentivized
    Read full review
    Support Rating
    Google
    They do not offer support unless you have the Business account for Google Voice under G Suite. This is tough, because Google doesn't really have a customer support team for this service, so when it gets shut down for a few hours, we have no choice but to wait it out. But this doesn't happen that often, which is great.
    Incentivized
    Read full review
    Kentico software
    Their support staff is friendly, knowledgeable, and will work with you until your issue is fixed. This could take a few phone calls back and forth, but they are very diligent in helping you.
    Incentivized
    Read full review
    Implementation Rating
    Google
    It is a pretty seamless program to transfer to, even for people who either have little experience with these programs or people who were stuck on Skype
    Incentivized
    Read full review
    Kentico software
    The system provides many opportunities to integrate and enhance the platform and makes it easy to do so.
    Read full review
    Alternatives Considered
    Google
    The integrations of Google Voice with all our devices are flawless, Android, iOS, Windows, Linux and Mac. Also, the call performance is far superior on wifi as well as on mobile data. With Skype, we had several problems with personal accounts, performance issues, and in general, it felt awkward to use it.
    Incentivized
    Read full review
    Kentico software
    I've used Sitecore, Ektron, Joomla!, WordPress, and SharePoint (if you want to count that as a competitor for CMS). Kentico 8 blows them all out of the water. Nothing is more intuitive in the way that content is created, the way the site is setup, and how efficient rollouts can be with Content Staging.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Google
    Google Voice should be also be use to those who have difficulty in speaking English. So the contract term will need to be a little strict as Google Voice is used in navigations as the part of GPRS navigation is personal. The private data need to be in control much more securely and safely.
    Read full review
    Kentico software
    No answers on this topic
    Professional Services
    Google
    It help to connect with the products that we use as a part. We need to get in touch with our professional world. It is like a tool that helps us to get in touch with everything from A to Z in our professional careers. So we need to be in touch with everything as linearly as the jpb can be done.
    Read full review
    Kentico software
    No answers on this topic
    Return on Investment
    Google
    • Cost for Google Voice is stellar, starting at $10/mo per user.
    • While it doesn't offer a new Audio/Video conferencing solution it does integrate with GSuite so it makes use of Google Calendar and Hangouts/ Google Meet.
    • Gets the employee's to use their company phone numbers more as texting is easy and deployment is simple.
    • The cell phone app is reliable and easy to deploy.
    Incentivized
    Read full review
    Kentico software
    • Kentico has enabled faster speed to market for SMEs. They are empowered to enter content them selves while still having that content go through editorial review to ensure tone of voice and brand are maintained.
    • Deploying Kentico has freed up web developer resources from manual content entry enabling them to build more useful solutions to support the business efforts
    • Tapping into the Kentico event pipelne allows us to trigger external system events when product content is published.
    Read full review
    ScreenShots

    Xperience by Kentico Screenshots

    Screenshot of Application listScreenshot of Marketing AutomationScreenshot of Kentico DashboardScreenshot of Data ProtectionScreenshot of Persona InsightsScreenshot of Campaign Management