Independently Invited by TrustRadius
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Google Voice | Score7.8 out of 10 | N/A | Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling. | $10 per month |
RingRx | Score7 out of 10 | N/A | RingRx supports independent medical practices, hospitals and therapists by providing high-quality, cost-effective, HIPAA-compliant telephone, text, and fax communications. RingRx offers clients communication systems that inform patients at every stage of their healthcare journeys. The RingRx Platform is a cloud-based VoIP communication system designed specifically for modern healthcare environments. It offers a versatile set of tools that can be customized to suit the needs of a clinic.… | $15 per month per user |
Zoom Phone | Score7.4 out of 10 | N/A | Built on Zoom's platform, Zoom's cloud phone consolidates business communication and collaboration into a single system. Available in 40+ countries, with expandable coverage through a bring-your-own-carrier offering, Zoom Phone supports inbound and outbound calling through the public switched telephone network (PSTN). Features: Post call summary & next steps A post-call summary from Zoom’s AI Companion keeps the focus on the conversation instead of… | $10 per month per user |
| Google Voice | RingRx | Zoom Phone | ||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
|
|
| |||||||||||||||||||||
| Offerings |
| |||||||||||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | No setup fee | |||||||||||||||||||||
| Additional Details | — | — | No fees for emergency 911 Service No fees for compliance and administrative cost recovery Fee No 10DLC SMS fees | |||||||||||||||||||||
| More Pricing Information | ||||||||||||||||||||||||
| Google Voice | RingRx | Zoom Phone | |
|---|---|---|---|
| Considered Multiple Products | No answer on this topic | ||
| Key User Insights | |||
| Would buy again | |||
95% Would buy again 41 Answers | No answers on this topic | 96% Would buy again 48 Answers | |
| Delivers good value for the price | |||
98% Delivers good value for the price 41 Answers | No answers on this topic | 96% Delivers good value for the price 44 Answers | |
| Happy with the feature set | |||
91% Happy with the feature set 39 Answers | No answers on this topic | 94% Happy with the feature set 47 Answers | |
| Lived up to sales and marketing promises | |||
93% Lived up to sales and marketing promises 27 Answers | No answers on this topic | 89% Lived up to sales and marketing promises 39 Answers | |
| Implementation went as expected | |||
97% Implementation went as expected 35 Answers | No answers on this topic | 91% Implementation went as expected 43 Answers | |
| Google Voice | RingRx | Zoom Phone | |||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Cloud PBX |
| ||||||||||||||||||||||||||
| Call Management |
| ||||||||||||||||||||||||||
| VoIP system collaboration |
| ||||||||||||||||||||||||||
| Mobile apps |
| ||||||||||||||||||||||||||
| Google Voice | RingRx | Zoom Phone | |
|---|---|---|---|
| Small Businesses | CallFire Score9.7 out of 10 | CallFire Score9.7 out of 10 | CallFire Score9.7 out of 10 |
| Medium-sized Companies | Fuze Score8.2 out of 10 | Fuze Score8.2 out of 10 | Fuze Score8.2 out of 10 |
| Enterprises | Cisco Unified Communications Manager (Call Manager) Score8.3 out of 10 | Cisco Unified Communications Manager (Call Manager) Score8.3 out of 10 | Cisco Unified Communications Manager (Call Manager) Score8.3 out of 10 |
| All Alternatives | View all alternatives | View all alternatives | View all alternatives |
| Google Voice | RingRx | Zoom Phone | |
|---|---|---|---|
| Likelihood to Recommend | 7.5 | - | 6.1 |
| Likelihood to Renew | 9.3 | - | 8.2 |
| Usability | 8.0 | - | 7.7 |
| Support Rating | 7.0 | - | 6.6 |
| Implementation Rating | 10.0 | - | - |
| Contract Terms and Pricing Model | 7.0 | - | - |
| Ease of integration | - | - | 8.2 |
| Professional Services | 7.0 | - | - |
| Google Voice | RingRx | Zoom Phone | |
|---|---|---|---|
| Likelihood to Recommend |
| No answers on this topic |
|
| Pros |
| No answers on this topic |
|
| Cons |
| No answers on this topic |
|
| Likelihood to Renew |
| No answers on this topic |
|
| Usability |
| No answers on this topic |
|
| Support Rating |
| No answers on this topic |
|
| Implementation Rating |
| No answers on this topic | No answers on this topic |
| Alternatives Considered |
| No answers on this topic |
|
| Contract Terms and Pricing Model |
| No answers on this topic | No answers on this topic |
| Professional Services |
| No answers on this topic | No answers on this topic |
| Return on Investment |
| No answers on this topic |
|
| ScreenShots | RingRx Screenshots | Zoom Phone Screenshots |