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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Workspace

    Score9.1 out of 10
    N/AGoogle Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.

    $6

    per month per user

    Jama Connect

    Score8.7 out of 10
    Enterprise companies (1,001+ employees)
    Jama Connect® is a Requirements Management software and Requirements Traceability solution. Jama Software enables teams to manage product requirements and enable Live Traceability™ across the development process, in order to reduce cycle times and improve product quality.N/A
    Pricing
    Google WorkspaceJama Connect
    Editions & Modules
    Business Starter
    $6
    per user/per month
    Business Standard
    $12
    per user/per month
    Business Plus
    $18
    per user/per month
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    Google WorkspaceJama Connect
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google WorkspaceJama Connect
    Considered Both Products
    Google
    No answer on this topic
    Jama Software
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    58 Answers
    98%
    Would buy again
    45 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    54 Answers
    94%
    Delivers good value for the price
    33 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    57 Answers
    98%
    Happy with the feature set
    48 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    43 Answers
    100%
    Lived up to sales and marketing promises
    35 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    46 Answers
    91%
    Implementation went as expected
    39 Answers
    Best Alternatives
    Google WorkspaceJama Connect
    Small Businesses
    Google Workspace Essentials
    Score9.4 out of 10
    No answers on this topic
    Medium-sized Companies
    Apache OpenOffice
    Score9.3 out of 10
    No answers on this topic
    Enterprises
    Microsoft 365 Business Premium
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google WorkspaceJama Connect
    Likelihood to Recommend
    8.3
    (121 ratings)
    8.9
    (89 ratings)
    Likelihood to Renew
    10.0
    (5 ratings)
    7.8
    (5 ratings)
    Usability
    8.5
    (12 ratings)
    7.6
    (6 ratings)
    Availability
    -
    (0 ratings)
    7.7
    (3 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (3 ratings)
    Support Rating
    2.2
    (12 ratings)
    8.2
    (5 ratings)
    In-Person Training
    -
    (0 ratings)
    6.4
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.1
    (2 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    9.1
    (2 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    6.4
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    7.7
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.6
    (3 ratings)
    User Testimonials
    Google WorkspaceJama Connect
    Likelihood to Recommend
    Google
    Google Workspace does offer several different plans that can match well with the stage of your business. As your business grows, the higher plans can provide the better tooling or expanded features/products to scale with your needs. It would probably become very complicated to swap over to, if you are deeply embedded with another competitor. But, it could be a nice platform to consolidate several disconnected systems under one roof.
    Incentivized
    Read full review
    Jama Software
    For the past year, I had taken on the Jama Administrator role for
    my client and was able to quick learn how to configure the system to
    meet requirements and expectations of ASPICE, Functional Safety, and
    Automotive Cybersecurity as well as ISO 9001 and IATF 16949 standards
    focused on quality. Jama Connect is one of the
    most powerful engineering tools I've ever had a chance to use. It not
    only does exactly what's advertised and the customer service and
    technical support are Best-in-Class. For those who are searching for a
    Requirements Management Tool, I highly recommend you give Jama a try.
    They've got everything down to a science from the moment you start
    interacting with a Jama representative, to the training and the
    on-boarding. The learning curve was very quick for me, in large part
    due to the amazing technical support that I was able to receive from
    Jama's subject matter experts. Every person whom I spoke with about the
    tool and its capabilities was absolutely top-notch. If you really want to level-up your game, try Jama Connect Advisor. Get yourself a free demo. You won't find any better tool for Requirements Management!
    Read full review
    Pros
    Google
    • Google Calendar...amazing. I don't need to ask team members when they're busy anymore and play this game of bouncing times back and forth. All I need to do is enter their email address and it shows my calendar and theirs side by side and then select the day and time I find that works best for the both of us.
    • I actually prefer Google Meet over Zoom. Zoom bogs down my computer and I find their UI overcomplicated for what it actually does. Google Meet is simple and does practically everything Zoom does without needing to pay any extra money.
    • Sheets integrates with our CRM (Copper) so it's perfect for us. Being able to export information out of our CRM into sheets and then create pivot tables from that data makes our lives a million times better.
    Incentivized
    Read full review
    Jama Software
    • Requirements Management in general
    • Focus in the content without loosing the track of the evolution of the items by maintaining the exchange of information between the users inside the Tool.
    • The possibilities to integrate this tool within our IT-landcape and with our other engineering tools is for us a leverage to success.
    Incentivized
    Read full review
    Cons
    Google
    • Pricing is a little bit higher than other services
    • The cost of each email inbox costs the same whether you want just email or all of the features. For example, we wanted a support email address that we could setup our support desk with. The cost of that added account is the same as the account I use with all of the features.
    • They removed their free tier for small organizations like mine and restricted the free tier from adding new domain names. This was likely due to abuse, but everyone lost the privilege of the free service.
    Read full review
    Jama Software
    • The 'filtering' capabilities in Jama are not as good as they could be. In particular, the ability to "nest" filters is quite limited. I have certain seen much better capabilities in other tools. ('Cradle' is an example of a tool with excellent "nested filters" capabilities.)
    • From an administrative point of view, the 'License' admin view is pretty disappointing. The particular thing that I'd like to be able to find out from it is the peak number of 'Float Creator' licenses in concurrent use on each day. If there's a way to get to that information, I haven't found it yet.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    There is no better solution for cloud storage and real time collaboration. The amount of features included in G Suite is unmatched and out of other things we’ve tried over the years, nothing comes close to being as great of a tool.
    Incentivized
    Read full review
    Jama Software
    Jama is really easy to use and operate compared to other tools. This allows a process owner to get easier buy-in from the organization to see value early. My experience with this tool was very positive and we were able to see value early in its introduction
    Incentivized
    Read full review
    Usability
    Google
    Google Workspace is incredibly intuitive and user friendly. It's easy to adopt through simple features, for example the prompts to enable Gemini on each call for note taking is reliable, and helps to stop you forgetting to use the feature. The main reason for a strong rating is the consistency and reliability, whilst there's definitely areas for improvement, for example additional calendar features (sharing), or deeper functionality in sheets. The level that it provides means that anyone adopting it will be able to take full use of features within a day or two. Gmail, calendar and the documentation suite contain all the basic features for a small / medium business to run at a high level day to day, with minimal downtime or learning curves.
    Incentivized
    Read full review
    Jama Software
    The requirements and baseline parts are easy to use. The review centre is very useable and understandable, once you understand/set up the moderation. (This last part could use some refinement.) Integration/connectability (the Connect part of Jama) is quite possible, but the useability could use some love as well.
    Incentivized
    Read full review
    Reliability and Availability
    Google
    No answers on this topic
    Jama Software
    It has always been available, except for preventative maintenance which is announced beforehand. Nonetheless, we experienced one day shortage over a miscommunication about payment.
    Incentivized
    Read full review
    Performance
    Google
    No answers on this topic
    Jama Software
    With performance compared to JIRA, I do recommend Jama in this case. Jama provides very good performance, it loads immediately for any of the items and searches any item immediately. Performance is really good in all of the operations including creating stories, epics, item types or other support operations or report generation.
    Incentivized
    Read full review
    Support Rating
    Google
    My experiences of getting support have been positive. Calling in is not overly difficult, but it does require getting a PIN. The knowledge of those responding to the calls has been impressive. I have managed to work with them to fix two Google bugs that I had identified. These bugs required a some technical expertise and the support staff were able to understand the issue and forward the concerns to the appropriate persons. The first bug was fixed with 24 hours. The second bug took a little longer, but it was also more complicated to reproduce.
    Incentivized
    Read full review
    Jama Software
    They typically answer within minutes of posting a ticket, and then you have a clear expectation of what the issue is, how to diagnose it, how long will it take to get resolved, and in which version a given problem is resolved, or if there is a patch for hosted services. They have a number of support people, and all of them are top-notch.
    Incentivized
    Read full review
    In-Person Training
    Google
    No answers on this topic
    Jama Software
    Helpful and exhaustive and tailorable for our needs. Instructor was well versed and engaged. Material was a good reference and was up to date with tool. Overall, in person training was valuable for tool introduction. Trainer was an active user of the tool and worked closely with other clients. So, very knowledgeable.
    Incentivized
    Read full review
    Online Training
    Google
    No answers on this topic
    Jama Software
    Easy to reference and understand. Updated routinely to include new topics. Online training evolves to include more advanced topics and how to guides. Online training includes videos and reference guides that make it easy to perform more complex tasks. Online training is free and can be accessed from any computer.
    Incentivized
    Read full review
    Implementation Rating
    Google
    nothing to say
    Read full review
    Jama Software
    Jama 2015.5 implementation is very smooth and no need for much manual work. Jama 8 has many challenges and we can not install it as smoothly as Jama 2015.5. Initially, Jama didn't provide the Jama 8's installer files or zip files and they were just providing docker files to everyone (which was really strange). It is the worst that they don't provide all the files at a time. Why should they tell us where we should deploy, and why only a dockerfile? I am not very satisfied with Jama implementation.
    Incentivized
    Read full review
    Alternatives Considered
    Google
    There are lots of competitors to various tools in Workspace, like Meet versus Zoom. However, Microsoft is the other big competitor I can think of for Google Workspace as a whole. To me, at least, the strength of Workspace is how easy it is to share and collaborate with others. For items that I only need for myself and can keep on my own computer, I typically rely on Microsoft Word, Excel, etc. For items that I need to share, I turn to Workspace a lot. Being able to collaborate in real-time and not having to send documents back and forth is so amazing, and such a time saver. And I love that Workspace is also a built-in tool with Dropbox now.
    Incentivized
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    Jama Software
    It’s easier to use, easier to trace requirements and verification and has a better UI These other tools feel more like glorified excel sheets whereas Jama actually feels intentional with being an ALM tool.
    As stated before tracing is much faster, creating the tracing matrix/workflow is easy like using a Miro workflow.
    It’s just easier to read everything.
    Incentivized
    Read full review
    Scalability
    Google
    No answers on this topic
    Jama Software
    There is no horizontal scalability available in Jama, we have only one choice to scale it vertically. But vertical scalable applications always have limitations to grow. In this case, Jama doesn't support horizontal scalability functions like multi-node architectures with a shared drive for the home directory.
    Incentivized
    Read full review
    Return on Investment
    Google
    • Zero to no time managing tools allows us to focus on work saving us time and money
    • Google Workspace allowed us to seamlessly transition to a fully remote workforce when the Coronavirus pandemic started - no lost time or productivity.
    • Easily able to extend our workspace and add features, e.g. Voice, saving us time implementing other services.
    Incentivized
    Read full review
    Jama Software
    • One experience that converted an engineer to using Jama Connect was an electronics engineer that was writing test plans. I showed them about how to write "unit" or very discrete tests and then showed them an automatic export to get the document. Thus the authoring of the document effort was taken away, they could focus on defining the test
    • Unfortunately I have very much struggled to embed systems engineering, requirements management and Jama Connect as part of the 'ways of working' outside the systems and electronics teams.
    Incentivized
    Read full review
    ScreenShots

    Jama Connect Screenshots

    Screenshot of Jama Connect - Live TraceabilityScreenshot of Jama Connect - Project Dashboard ViewScreenshot of Jama Connect - Requirements ManagementScreenshot of SOC 2 Type II Compliant