Greenhouse vs iCIMS

• Greenhouse job listings look neat and are very user-friendly. As an applicant, I always appreciated that Greenhouse job listings looked uniform, contained all the information I needed, and made applications simple. This is helpful on the other side of the hiring process too.
• I really like the dashboard. It's clean and makes it super easy to make referrals, see upcoming interviews, and view/share jobs.
• The interview scorecards are great. Thorough without taking too much time to fill out, and strikes the right balance of structure (yes/no questions, number ratings, etc.) and open-endedness (short answers).

Read full review

• iCIMS is a very flexible platform that allows us to do most configurations in-house to meet our needs.
• iCIMS support is available almost always, and comes at no additional charge.
• New releases happen frequently to allow constant adaptation to changes in the marketplace.

Read full review

• Once I submitted a Scorecard for a candidate after an interview, I had a hard time finding that scorecard again in order to make an edit. I would like to have an option to view scorecard written by me on my dashboard.
• I wish the software's setup provided more of a structure to help small companies that may not have a fully cooked HR department yet with guidance and guidelines on how to conduct a thorough candidate review and a bias free interview. There are other HR/recruiting software out there that helps its customers by providing best practices in performance reviews and recruiting that are reflected in the tools design and functionality.
• Great product but minimal support past sales and onboarding and the high cost can be a hard sell for small companies.

Read full review

• We've had changes to our account managers that have been confusing. We lost our months ago and still have not been assigned a new one. They are very helpful as they take the time to understand how you use the system and ways to make it even better.
• Reporting is overwhelming.
• Searching is cumbersome. Sometimes I just want to look up a phone number who called me, but I can't because of the formatting.

Read full review

• I work at a fast-growing PR agency and we are always hiring for positions. It's often difficult to find good candidates for our niche field, and employee referrals are often the best way to get good candidates that fit within our culture. This makes it much easier to refer employees, especially when there are so many open positions.

Read full review

• It's given us the data we need to satisfy stakeholders within the company.
• Reporting limitations have required us to invest in external systems to compile and visualize that data.
• System limitations force us to create out-of-system processes for certain functions, requiring an increase in headcount.
• We have a reliable source-of-truth we can point to for Talent Acquisition functions.

Read full review