TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HiBob

    Score8.4 out of 10
    N/AHiBob is an HR management platform that provides features supporting talent management including onboarding administration and task management, payroll reporting and time tracking, and manager dashboard for tracking employee performance.N/A

    TriNet HR Plus

    Score4.3 out of 10
    N/AHR Plus (formerly Zenefits) is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with a technology platform for HR, payroll, and benefits.

    $10

    per month

    Pricing
    HiBobTriNet HR Plus
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HiBobTriNet HR Plus
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    HiBobTriNet HR Plus
    Considered Both Products
    HiBob
    Chose HiBob
    Hibob has more customizable performance management, employee surveys, and PTO cycles than most of the tools I've evaluated. Hibob also includes many features for one-on-one tracking, Slack integration, and employee engagement (Kudos/Accounements/Polls) that other platforms …
    Incentivized
    TriNet
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    61 Answers
    89%
    Would buy again
    89 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    55 Answers
    89%
    Delivers good value for the price
    83 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    59 Answers
    91%
    Happy with the feature set
    91 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    45 Answers
    84%
    Lived up to sales and marketing promises
    64 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    46 Answers
    90%
    Implementation went as expected
    69 Answers
    Features
    HiBobTriNet HR Plus
    Human Resource Management
    Comparison of Human Resource Management features of HiBob and TriNet HR Plus
    Feature
    HiBob
    9.5
    60 Ratings
    15% above category average
    TriNet HR Plus
    6.6
    136 Ratings
    22% below category average
    Employee demographic data10.058 Ratings6.5112 Ratings
    Employment history9.658 Ratings7.5106 Ratings
    Job profiles and administration9.647 Ratings6.0106 Ratings
    Workflow for transfers, promotions, pay raises, etc.9.257 Ratings6.0111 Ratings
    Organizational charting9.960 Ratings5.5120 Ratings
    Organization and location management9.851 Ratings7.0123 Ratings
    Compliance data (COBRA, OSHA, etc.)8.727 Ratings7.5109 Ratings
    Payroll Management
    Comparison of Payroll Management features of HiBob and TriNet HR Plus
    Feature
    HiBob
    8.3
    41 Ratings
    1% above category average
    TriNet HR Plus
    7.2
    121 Ratings
    13% below category average
    Pay calculation7.724 Ratings8.0104 Ratings
    Support for external payroll vendors9.419 Ratings6.052 Ratings
    Salary revision and increment management8.034 Ratings7.597 Ratings
    Off-cycle/On-Demand payment00 Ratings7.066 Ratings
    Benefit plan administration00 Ratings7.5109 Ratings
    Direct deposit files00 Ratings7.5104 Ratings
    Reimbursement management00 Ratings7.068 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of HiBob and TriNet HR Plus
    Feature
    HiBob
    8.3
    54 Ratings
    1% above category average
    TriNet HR Plus
    6.5
    119 Ratings
    24% below category average
    Approval workflow9.054 Ratings6.5117 Ratings
    Balance details7.752 Ratings6.0115 Ratings
    Annual carry-forward and encashment8.149 Ratings7.095 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of HiBob and TriNet HR Plus
    Feature
    HiBob
    8.8
    59 Ratings
    6% above category average
    TriNet HR Plus
    6.9
    135 Ratings
    18% below category average
    View and generate pay and benefit information8.941 Ratings7.5129 Ratings
    Update personal information9.359 Ratings8.0135 Ratings
    View company policy documentation8.752 Ratings7.0122 Ratings
    Employee recognition7.845 Ratings4.566 Ratings
    View job history9.656 Ratings7.5104 Ratings
    HR Reporting
    Comparison of HR Reporting features of HiBob and TriNet HR Plus
    Feature
    HiBob
    7.8
    56 Ratings
    3% above category average
    TriNet HR Plus
    6.4
    108 Ratings
    17% below category average
    Report builder9.154 Ratings6.0104 Ratings
    Pre-built reports6.854 Ratings7.5106 Ratings
    Ability to combine HR data with external data7.734 Ratings5.567 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of HiBob and TriNet HR Plus
    Feature
    HiBob
    7.8
    33 Ratings
    4% below category average
    TriNet HR Plus
    3.0
    44 Ratings
    92% below category average
    Corporate goal setting8.427 Ratings3.240 Ratings
    Individual goal setting8.131 Ratings3.243 Ratings
    Line-of sight-visibility6.825 Ratings2.338 Ratings
    Performance tracking8.031 Ratings3.240 Ratings
    Performance Management
    Comparison of Performance Management features of HiBob and TriNet HR Plus
    Feature
    HiBob
    6.9
    50 Ratings
    15% below category average
    TriNet HR Plus
    6.5
    61 Ratings
    21% below category average
    Performance plans8.343 Ratings6.558 Ratings
    Performance improvement plans1.934 Ratings6.054 Ratings
    Review status tracking7.847 Ratings6.056 Ratings
    Review reminders8.849 Ratings7.056 Ratings
    Multiple review frequency7.842 Ratings7.052 Ratings
    Asset Management
    Comparison of Asset Management features of HiBob and TriNet HR Plus
    Feature
    HiBob
    -
    Ratings
    TriNet HR Plus
    7.0
    23 Ratings
    14% below category average
    Tracking of all physical assets00 Ratings7.023 Ratings
    Onboarding
    Comparison of Onboarding features of HiBob and TriNet HR Plus
    Feature
    HiBob
    -
    Ratings
    TriNet HR Plus
    6.5
    115 Ratings
    21% below category average
    New hire portal00 Ratings7.5114 Ratings
    Manager tracking tools00 Ratings5.594 Ratings
    Succession Planning
    Comparison of Succession Planning features of HiBob and TriNet HR Plus
    Feature
    HiBob
    -
    Ratings
    TriNet HR Plus
    4.2
    25 Ratings
    61% below category average
    Create succession plans/pools00 Ratings2.021 Ratings
    Candidate ranking00 Ratings5.723 Ratings
    Candidate search00 Ratings4.625 Ratings
    Candidate development00 Ratings4.624 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of HiBob and TriNet HR Plus
    Feature
    HiBob
    -
    Ratings
    TriNet HR Plus
    5.8
    29 Ratings
    31% below category average
    Job Requisition Management00 Ratings5.122 Ratings
    Company Website Posting00 Ratings6.118 Ratings
    Publish to Social Media00 Ratings5.116 Ratings
    Job Search Site Posting00 Ratings5.118 Ratings
    Duplicate Candidate Prevention00 Ratings6.421 Ratings
    Applicant Tracking00 Ratings6.920 Ratings
    Notifications and Alerts00 Ratings5.526 Ratings
    Best Alternatives
    HiBobTriNet HR Plus
    Small Businesses
    UZIO
    Score9.4 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HiBobTriNet HR Plus
    Likelihood to Recommend
    8.9
    (62 ratings)
    6.6
    (145 ratings)
    Likelihood to Renew
    8.1
    (6 ratings)
    8.5
    (11 ratings)
    Usability
    8.6
    (10 ratings)
    6.5
    (36 ratings)
    Availability
    9.1
    (1 ratings)
    9.1
    (4 ratings)
    Performance
    9.1
    (1 ratings)
    8.5
    (4 ratings)
    Support Rating
    6.7
    (4 ratings)
    8.8
    (42 ratings)
    Online Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.7
    (3 ratings)
    9.1
    (4 ratings)
    Configurability
    9.1
    (1 ratings)
    8.8
    (4 ratings)
    Ease of integration
    9.1
    (1 ratings)
    9.1
    (3 ratings)
    Product Scalability
    9.1
    (1 ratings)
    8.9
    (4 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    8.9
    (4 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    8.9
    (4 ratings)
    User Testimonials
    HiBobTriNet HR Plus
    Likelihood to Recommend
    HiBob
    HiBob is the most customizable, scaleable and flexible HR platform on the market today. It is ideal for medium and large organizations with operations across the globe while also being a great option for smaller organizations. The modularization of the platform allows each customer to select the elements that are most suited to their needs, while the base "Core" system has a huge amount of functionality and integration options right out of the box. In my opinion, there is no platform on the market that competes with HiBob's easy to use interface, control abilities and general functionality. All too often these days, systems are built on poor architechture with fancy packaging. HiBob delivers a system that is well built and looks great too!
    Read full review
    TriNet
    I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
    Incentivized
    Read full review
    Pros
    HiBob
    • Provides usable data via feedback surveys for managers and operations team to take quick action on.
    • It helps us identify our Talent Groups and connect data to their satisfaction to prevent turnover.
    • Simplifies and syncs every day HR tasks, saving loads of time and effort.
    Read full review
    TriNet
    • Payroll services in all 50 states, including payroll tax filings
    • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
    • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
    • Streamlined admin portal for People Ops professionals
    Read full review
    Cons
    HiBob
    • I'd like to be able to have flexibility in org charts so that there are options for matrix, flat. I'd also like a printable version of the org chart AND one where names were hidden so it could be shared with individuals outside the organization.
    • In the Performance Reviews I would love to see a 9-box option including corresponding questions so we could plot individuals in the 9-box matrix.
    • It would be ideal if, before a performance review period, managers were given the opportunity to choose 3-4 people they would want to include in a Peer Review of their employees AND where the system would flag if one person was being asked to do more than 2 Peer Reviews.
    Incentivized
    Read full review
    TriNet
    • Support doesn't exist once you are a customer
    • Tax team has a 3-6 month response time
    • Poor Menu/Navigation structure
    • Fails to pay taxes on time, results in delinquency notices and fees
    • Glitchy UI, sometimes you need to wait a day or two for a section to work again
    • Feels like a perpetual beta product, nothing polished about it
    Read full review
    Likelihood to Renew
    HiBob
    We will without a doubt be continuing to use Hibob, it is convenient, being engaged with and great value for money. A one stop shop for all things HR related to keep policies and safe financial information has been so beneficial to the business meaning less risk to GDPR breaches and somewhere for employees to refer back to in future has been invaluable
    Incentivized
    Read full review
    TriNet
    We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
    Incentivized
    Read full review
    Usability
    HiBob
    It's a solid HRIS system, it's user friendly to employees and employers, but they've changed the user interface 2 times now in the last 2.5 years, so having to find where certain things are after the change can be tedious
    Read full review
    TriNet
    It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
    Read full review
    Reliability and Availability
    HiBob
    Yes they are always there when we need them. Fast response time too.
    Incentivized
    Read full review
    TriNet
    We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
    Incentivized
    Read full review
    Performance
    HiBob
    Yes the system is fast and easy to use.
    Incentivized
    Read full review
    TriNet
    This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
    Incentivized
    Read full review
    Support Rating
    HiBob
    A lot of support is self-service from the users themselves, via a guide hosted on HiBob's website. I have found the guide helpful 10% of the time when I needed support. The support team is quite quick to reply, but not everyone is helpful unfortunately, and in many cases a lot of emails, messages and back and forth were needed to get to the bottom of an issue. When I pointed out that a video call would be a quicker way to tell people "this is how it's done", I was told that it's not the way they deliver support. I had to beg our account managers for a video chat with some skilled users to show me how to do certain things that (a) were nowhere to be found on the guide, and (b) the support team wasn't able to solve. Additionally, to find solutions, I was pointed to a forum where other users exchange tips on how they managed to solve problems - again, not really helpful as I would like to know this from Bob's team themselves since we're paying for the product, and I shouldn't rely on other users to tell me how they managed their way around a problem
    Incentivized
    Read full review
    TriNet
    Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
    Incentivized
    Read full review
    In-Person Training
    HiBob
    No answers on this topic
    TriNet
    Can't really say just because I would not know.
    Incentivized
    Read full review
    Online Training
    HiBob
    It was fast and easy to learn with the trainer. Their staff was great to work with.
    Incentivized
    Read full review
    TriNet
    It went through successfully.
    Incentivized
    Read full review
    Implementation Rating
    HiBob
    I really enjoyed the implementation being involved in a key piece of change management int he business was really exciting
    Incentivized
    Read full review
    TriNet
    Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
    Incentivized
    Read full review
    Alternatives Considered
    HiBob
    Hibob was ultimately more flexible and offered a strong customer support network which is why we selected it over others. It's also well-priced and while not "cheap", it was more inexpensive than other larger systems. Their sales team was so supportive the entire time and as we went into the implementation phase (which only took us 12 weeks for 1,000 employees!), it was clear that the support continued. Our implementation specialist was so incredibly helpful and while we worked at our own pace, we were still able to roll it out in 3 months. Having worked on a Workday Implementation before, I was blown away by how quickly we got this done. It's also great that as we are using the product, we can continuously make adjustments on our own and tweak it as the business changes. Workday is so complicated that it required a full-time team to work on it. It's just two of us overseeing the system and we are able to run things smoothly on our own! Of course, it's great having the support of our Account Manager when we get stuck.
    Incentivized
    Read full review
    TriNet
    Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
    Read full review
    Scalability
    HiBob
    It is easy to use across the board for all departments in the company.
    Incentivized
    Read full review
    TriNet
    It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
    Incentivized
    Read full review
    Return on Investment
    HiBob
    • We were paying a third-party HR organization ~100K per year and were able to cut this from our budget by turning on the connections between our ATS, Hibob, and our payroll vendors.
    • We are using the integration between CoMeet ATS, and it autogenerates the employee onboarding, creating a seamless experience for the employees. They used to have to reenter their data in 5 separate systems, now, it's all started in CoMeet, and upon hire, the onboarding data is collected in Hibob and distributed into all other connected systems.
    • When changing employment status, the automation manages system access automatically. (But in cases where we need to override the information for special cases, we still have the option without "breaking" the API connections).
    Incentivized
    Read full review
    TriNet
    • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
    Read full review
    ScreenShots

    HiBob Screenshots

    Product screenshotProduct screenshotProduct screenshot

    TriNet HR Plus Screenshots

    Product screenshotProduct screenshotProduct screenshotScreenshot of HR ManagementScreenshot of HR ManagementScreenshot of HR Management