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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HipChat (discontinued)

    Score9.7 out of 10
    N/AHipchat was discontinued by Atlassian. Users are being migrated to Slack.N/A

    SAP Business Network

    Score8.4 out of 10
    N/ASAP Business Network is a comprehensive B2B collaboration platform that connects people, processes, and systems across multiple enterprises, digitizing transactions, and creating transparent, resilient, and sustainable supply chains.N/A
    Pricing
    HipChat (discontinued)SAP Business Network
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HipChat (discontinued)SAP Business Network
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    HipChat (discontinued)SAP Business Network
    Considered Both Products
    Discontinued Products
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    51 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    41 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    47 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    84%
    Lived up to sales and marketing promises
    32 Answers
    Implementation went as expected
    No answers on this topic
    83%
    Implementation went as expected
    35 Answers
    Features
    HipChat (discontinued)SAP Business Network
    Project Management
    Comparison of Project Management features of HipChat (discontinued) and SAP Business Network
    Feature
    HipChat (discontinued)
    7.3
    106 Ratings
    6% below category average
    SAP Business Network
    -
    Ratings
    Mobile Access7.397 Ratings00 Ratings
    Search7.2103 Ratings00 Ratings
    Communication
    Comparison of Communication features of HipChat (discontinued) and SAP Business Network
    Feature
    HipChat (discontinued)
    7.3
    132 Ratings
    9% below category average
    SAP Business Network
    -
    Ratings
    Chat7.7132 Ratings00 Ratings
    Notifications7.7130 Ratings00 Ratings
    Discussions6.5110 Ratings00 Ratings
    Surveys7.834 Ratings00 Ratings
    Internal knowledgebase7.043 Ratings00 Ratings
    Integrates with GoToMeeting7.023 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of HipChat (discontinued) and SAP Business Network
    Feature
    HipChat (discontinued)
    6.3
    95 Ratings
    24% below category average
    SAP Business Network
    -
    Ratings
    Video files6.585 Ratings00 Ratings
    Audio files6.873 Ratings00 Ratings
    Access control6.660 Ratings00 Ratings
    Advanced security features5.949 Ratings00 Ratings
    Integrates with Google Drive6.027 Ratings00 Ratings
    Device sync6.055 Ratings00 Ratings
    Best Alternatives
    HipChat (discontinued)SAP Business Network
    Small Businesses
    Flock
    Score9.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    No answers on this topic
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HipChat (discontinued)SAP Business Network
    Likelihood to Recommend
    6.8
    (133 ratings)
    8.3
    (52 ratings)
    Likelihood to Renew
    9.8
    (2 ratings)
    8.2
    (4 ratings)
    Usability
    7.2
    (8 ratings)
    7.7
    (25 ratings)
    Support Rating
    7.1
    (7 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    8.4
    (3 ratings)
    8.2
    (2 ratings)
    Ease of integration
    7.6
    (8 ratings)
    -
    (0 ratings)
    Product Scalability
    7.2
    (10 ratings)
    -
    (0 ratings)
    User Testimonials
    HipChat (discontinued)SAP Business Network
    Likelihood to Recommend
    Discontinued Products
    Well suited for
    Cross-teams communication.
    Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls.
    Not suited for:
    Lacks apps integration like Slack.
    Lacks quality with video calls.
    Slow file transfer for large files.
    Frequent downtime due to app instability.
    Incentivized
    Read full review
    SAP
    SAP Business Network provides an end-to-end experience to connect and be transparent with suppliers from across the globe. There is no other product that can be compared to this and that has a wide range of offerings such as SAP Business Network. Although it is versatile and supports many business use cases the learning curve is deep and it will be difficult for new suppliers to get used to the platform. If you are suppliers with whom you just have one transaction and need to maintain the track record for those details, it's better not to use SAP Business Network because the suppliers will not be willing to learn to use the platform to submit the invoices just for one purchase order. But there is a solution for this as well you can ask the suppliers to submit the invoices to you through email and send paper invoices from SAP buying and invoicing. The PO and invoice will be sent to a private supplier account. Your supplier doesn't have to login but you still get to maintain the details on SAP Business Network. Even in these cases, SAP Business Network has a solution in the form of a private account.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
    • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
    • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
    • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
    Incentivized
    Read full review
    SAP
    • Real-time order tracking: When a purchase order is created, suppliers can confirm it directly in the system. We can then see the status immediately without having to chase them via email.
    • Supplier interaction: Vendors can upload shipping details, update delivery dates, or report issues directly on the platform.
    • Analytics and insights: Aystem provides dashboards that show spend by category, supplier performance, and payment cycle.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
    • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
    • Video and audio calls are pretty useless, they're slow and not always work.
    • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
    Incentivized
    Read full review
    SAP
    • It takes new users some time to go through the interface, especially if they have not dealt with similar software before.
    • It may still appear that customization options are somewhat restricted compared with other websites.
    • In addition, small businesses or start-ups could face higher subscription costs and, in full force, limit themselves to the quality of the social network.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    If they fix the bugs the last update gave that are causing hipchat to crash more often.
    Incentivized
    Read full review
    SAP
    I will give it a 9, one is deducted for business inspection and improvement i feel that they are in the right direction and streamlined our flow of business agility also helped us get the R.o.i and helped with more sales and visibility over business and its metrics.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
    Incentivized
    Read full review
    SAP
    There is still a ton of flexability on the customer's end of the platform, which makes standard onboarding for suppliers a challenge. Customers are allowed to ask for things, or customize certain things that are not standard for us, so we have to have special rules set up to complete an integration. There are also some limitations to automate invoice rejections that happen on the platform when a customer rejects an invoice
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
    Incentivized
    Read full review
    SAP
    Support by errors of static ecats are not really helpfull
    Read full review
    Implementation Rating
    Discontinued Products
    I don't have insights as I was not a part of the implementation. However, I love the end product
    Incentivized
    Read full review
    SAP
    Good performance from SAP as key deployment partner; collaboration and deployment with additional business partner for data provision and business partner onboarding was rather difficult, slowing down the project progress and overall success perception
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
    Incentivized
    Read full review
    SAP
    SAP Business Network stands out compared to all other platforms like Oracle SCM, Ariba, and Coupa due to its comprehensive visibility, robust collaboration tools, and extensive supplier network. Unlike Oracle SCM, which is optimized for its own -heavy supply chains, SAP Business Network provides a more versatile, end-to-end solution, enabling transparency and responsiveness across diverse industries. Compared to Ariba.
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Return on Investment
    Discontinued Products
    • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
    Incentivized
    Read full review
    SAP
    • SAP Business Network's streamlined supply chain and procurement processes have significantly reduced operational costs and improved resource allocation, leading to enhanced overall efficiency.
    • The platform's robust analytics have provided valuable insights, facilitating data-driven decision-making and enabling us to make more informed strategic choices, ultimately contributing to improved business performance.
    • Implementing and integrating the SAP Business Network initially required a substantial financial investment, impacting short-term cash flow and potentially delaying other critical business initiatives.
    Incentivized
    Read full review
    ScreenShots

    HipChat (discontinued) Screenshots

    Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).