What users are saying about
53 Ratings
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279 Ratings
53 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Paycom

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279 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

Likelihood to Recommend

HireRight

Pre-employment screenings for DOT regulated drivers is still a challenge and doesn't take advantage of the online ordering options that HireRight can offer for other roles (though the DOT is equally to blame for this). HireRight really shines when we are screening individuals for roles not regulated by the DOT, or when we are using their batch upload option to process large numbers of requests at once (e.g. random drug screenings, Annual MVR pulls). In these areas, it has saved us a huge amount of time that would have otherwise been wasted on repetitive, administrative tasks.
Daniel Hartmann | TrustRadius Reviewer

Paycom

Paycom is well suited for a company that is consistently hiring people. The self-onboarding that Paycom has allows people to be onboarded so easily and quickly. It takes the brunt of the work off HR and efficiently makes the work of the employee work twice. In other words, the employee is already doing their paperwork whenever they start at a new company. With Paycom self-onboarding, as they fill out "the paperwork," it is entering that information into their Paycom profile. This way, I don't have to go back in and manually put everything in, increasing the chance of human error.
Carlos St. John | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

HireRight
Paycom
7.7
Employee demographic data
HireRight
Paycom
7.6
Employment history
HireRight
Paycom
8.0
Job profiles and administration
HireRight
Paycom
7.8
Workflow for transfers, promotions, pay raises, etc.
HireRight
Paycom
8.2
Organizational charting
HireRight
Paycom
7.3
Organization and location management
HireRight
Paycom
7.2
Compliance data (COBRA, OSHA, etc.)
HireRight
Paycom
7.7

Payroll Management

HireRight
Paycom
8.0
Pay calculation
HireRight
Paycom
8.4
Support for external payroll vendors
HireRight
Paycom
6.6
Off-cycle/On-Demand payment
HireRight
Paycom
8.2
Benefit plan administration
HireRight
Paycom
7.8
Direct deposit files
HireRight
Paycom
8.3
Salary revision and increment management
HireRight
Paycom
8.5
Reimbursement management
HireRight
Paycom
7.8

Leave and Attendance Management

HireRight
Paycom
8.3
Approval workflow
HireRight
Paycom
8.5
Balance details
HireRight
Paycom
8.5
Annual carry-forward and encashment
HireRight
Paycom
7.8

Employee Self Service

HireRight
Paycom
8.2
View and generate pay and benefit information
HireRight
Paycom
8.9
Update personal information
HireRight
Paycom
8.8
View company policy documentation
HireRight
Paycom
8.3
Employee recognition
HireRight
Paycom
7.0
View job history
HireRight
Paycom
8.0

Asset Management

HireRight
Paycom
4.8
Tracking of all physical assets
HireRight
Paycom
4.8

HR Reporting

HireRight
Paycom
6.8
Report builder
HireRight
Paycom
7.5
Pre-built reports
HireRight
Paycom
7.5
Ability to combine HR data with external data
HireRight
Paycom
5.5

Onboarding

HireRight
Paycom
7.7
New hire portal
HireRight
Paycom
8.2
Manager tracking tools
HireRight
Paycom
7.1

Performance and Goals

HireRight
Paycom
5.8
Corporate goal setting
HireRight
Paycom
4.1
Individual goal setting
HireRight
Paycom
7.2
Line-of sight-visibility
HireRight
Paycom
4.2
Performance tracking
HireRight
Paycom
7.9

Performance Management

HireRight
Paycom
7.9
Performance plans
HireRight
Paycom
7.7
Performance improvement plans
HireRight
Paycom
7.7
Review status tracking
HireRight
Paycom
8.0
Review reminders
HireRight
Paycom
8.4
Multiple review frequency
HireRight
Paycom
7.9

Succession Planning

HireRight
Paycom
6.9
Create succession plans/pools
HireRight
Paycom
9.2
Candidate ranking
HireRight
Paycom
6.9
Candidate search
HireRight
Paycom
6.0
Candidate development
HireRight
Paycom
5.6

Recruiting / ATS

HireRight
Paycom
7.3
Job Requisition Management
HireRight
Paycom
7.4
Company Website Posting
HireRight
Paycom
7.8
Publish to Social Media
HireRight
Paycom
6.8
Job Search Site Posting
HireRight
Paycom
7.3
Duplicate Candidate Prevention
HireRight
Paycom
6.8
Applicant Tracking
HireRight
Paycom
7.5
Notifications and Alerts
HireRight
Paycom
7.8

Pros

HireRight

  • We've never had an issue with integration, this seems to be working well. It's a strength because we can't afford time lost on IT issues.
  • It is nice that they have an online instant chat function, for when we need answers ASAP, so we can continue with the process and appease our customers
  • The background checks themselves are aesthetically pleasing, which makes it easier to review results.
Anonymous | TrustRadius Reviewer

Paycom

  • The implementation process has been really wonderful. Throughout the sales pitch, it was stated several times that the Paycom team will do much of the heavy lifting during implementation, and that held true.
  • The candidate to new hire process in Paycom makes onboarding super seamless. Paycom has alleviated much of the administrative burden in the process, as well as many processes outside of onboarding.
  • Paycom's ESS is very easy to navigate.
Anonymous | TrustRadius Reviewer

Cons

HireRight

  • Customer Service. They lack here. It takes too long to resolve issues, especially with your assigned account manager. I have to continue to ask for an update and sometimes, I do not get a response back.
  • Back Up Account Managers - The account manager you are assigned may not be available. We need to be provided a list of people we can contact in the event that our POC in unavailable.
Alanise Ballenger | TrustRadius Reviewer

Paycom

  • Paycom could bring more flexibility in their pricing policy and should provide some detailed videos about how we could manage the passwords because I think for beginners it’s confusing.
  • Integration should be provided with other similar applications for easy dragging and dropping of the data.
Emily Fasano | TrustRadius Reviewer

Likelihood to Renew

HireRight

HireRight 10.0
Based on 1 answer
Because I couldn't do my job without them!
Shannon Allen | TrustRadius Reviewer

Paycom

Paycom 9.0
Based on 7 answers
The initial experience with Paycom was so bad that we decided we won't be renewing anything with them and will be terminating our business relationship mid year. Issues with the implementation, the support we receive from the implementation team and the production team has been just awful and it just doesn't meet our expectations nor what we were pitched during the sales meetings.
Samuel Rodriguez | TrustRadius Reviewer

Usability

HireRight

No score
No answers yet
No answers on this topic

Paycom

Paycom 8.3
Based on 14 answers
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
Anonymous | TrustRadius Reviewer

Reliability and Availability

HireRight

No score
No answers yet
No answers on this topic

Paycom

Paycom 9.1
Based on 1 answer
They are very dependable and I have never experience any outages
Elizabeth Garvin | TrustRadius Reviewer

Performance

HireRight

No score
No answers yet
No answers on this topic

Paycom

Paycom 8.2
Based on 1 answer
It is a solid product and was out first payroll software that we have used
Elizabeth Garvin | TrustRadius Reviewer

Support Rating

HireRight

HireRight 8.7
Based on 12 answers
There are various ways you are able to call HireRight. They do have busy times and so the live chat is helpful because you are able to leave the chat open until an agent is available (and do work than being tied to a phone).
Krista-erika Lopez | TrustRadius Reviewer

Paycom

Paycom 7.4
Based on 46 answers
I was asked by the client and very willing to assist. Paycom and its people have been wonderful as a vendor to us. We are very thankful to have the ability to use their system. Paycom will be our payroll vendor now and into the distant future as we do not see any way another vendor could replace them.
Scott Smith | TrustRadius Reviewer

In-Person Training

HireRight

No score
No answers yet
No answers on this topic

Paycom

Paycom 6.4
Based on 1 answer
They were a sales person and not really a good trainer.
Elizabeth Garvin | TrustRadius Reviewer

Online Training

HireRight

No score
No answers yet
No answers on this topic

Paycom

Paycom 7.3
Based on 1 answer
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
Samuel Rodriguez | TrustRadius Reviewer

Implementation Rating

HireRight

No score
No answers yet
No answers on this topic

Paycom

Paycom 6.1
Based on 5 answers
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
Samuel Rodriguez | TrustRadius Reviewer

Alternatives Considered

HireRight

We have used 2 or 3 other background check companies and I like HireRight because they are the easiest to get in touch with someone when any help is needed. The website is user friendly and you can easily check what is pending, what is completed, etc., across users. They are also much faster than the previous companies we worked with.
Caitlin Callahan | TrustRadius Reviewer

Paycom

Paycom stacks up well against the competition. My previous employers typically used ADP or Workday for their payroll services. The Paycom app and workday app are both intuitive and very user friendly. I would give Paycom a slight edge in the usability of its mobile application.
Anonymous | TrustRadius Reviewer

Scalability

HireRight

No score
No answers yet
No answers on this topic

Paycom

Paycom 5.5
Based on 1 answer
They are not able to meet our current needs
Elizabeth Garvin | TrustRadius Reviewer

Return on Investment

HireRight

  • HireRight is a Pay as You Go platform, so there are no long-term contracts to worry about. We customized our template for the information we consistently need and fill in the demographics. I would say that the ROI is 100% - we have been able to vet out the less desirable candidates based on some of the information.
Margaret Wood | TrustRadius Reviewer

Paycom

  • Saves time due to every step of the employment process flow working without having to create the same info multiple time
  • less errors due to not having to recreate the same info multiple times
  • Putting the responsibility on the employee to make sure their own info is correct. Like the hours they worked having to approve their time sheet. Adding their direct deposit, tax info and address is their responsibility.
  • Setting up the different steps can be time consuming and tidies but if done correctly it will save time down the road.
Diana Pigg | TrustRadius Reviewer

Screenshots

Pricing Details

HireRight

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Paycom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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