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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HoneyBook

    Score8.3 out of 10
    Small Businesses (1-50 employees)
    HoneyBook aims to help creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With HoneyBook, users can automate busy work and stay on top of to-dos, saving time and money, while growing a business. HoneyBook is designed to emulate a personal assistant. The vendor states that small business owners and freelancer customers have tripled their bookings and saved multiple hours a day using HoneyBook. They further state that a variety of small…

    $36

    per month

    SAP Concur

    Score8.3 out of 10
    N/ASAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

    $7

    per month

    Pricing
    HoneyBookSAP Concur
    Editions & Modules
    Starter
    $36
    per month
    Unlimited Plan - Monthly
    $39
    Month
    Essentials
    $59
    per month
    Premium
    $129
    per month
    Base
    $7.00
    per report (average price)
    Plus
    $11.00
    Offerings
    Pricing Offerings
    HoneyBookSAP Concur
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details2 months free with annual billing.—
    More Pricing Information
    Community Pulse
    HoneyBookSAP Concur
    Considered Both Products
    HoneyBook
    No answer on this topic
    SAP Concur
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    8 Answers
    94%
    Would buy again
    734 Answers
    Delivers good value for the price
    80%
    Delivers good value for the price
    8 Answers
    95%
    Delivers good value for the price
    588 Answers
    Happy with the feature set
    70%
    Happy with the feature set
    7 Answers
    95%
    Happy with the feature set
    740 Answers
    Lived up to sales and marketing promises
    63%
    Lived up to sales and marketing promises
    5 Answers
    93%
    Lived up to sales and marketing promises
    386 Answers
    Implementation went as expected
    70%
    Implementation went as expected
    7 Answers
    94%
    Implementation went as expected
    419 Answers
    Features
    HoneyBookSAP Concur
    Sales Force Automation
    Comparison of Sales Force Automation features of HoneyBook and SAP Concur
    Feature
    HoneyBook
    6.4
    12 Ratings
    20% below category average
    SAP Concur
    -
    Ratings
    Customer data management / contact management6.412 Ratings00 Ratings
    Workflow management5.710 Ratings00 Ratings
    Opportunity management5.111 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.711 Ratings00 Ratings
    Contract management7.112 Ratings00 Ratings
    Quote & order management5.410 Ratings00 Ratings
    Interaction tracking6.59 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of HoneyBook and SAP Concur
    Feature
    HoneyBook
    7.7
    10 Ratings
    0% above category average
    SAP Concur
    -
    Ratings
    Case management8.78 Ratings00 Ratings
    Help desk management6.79 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of HoneyBook and SAP Concur
    Feature
    HoneyBook
    4.7
    10 Ratings
    49% below category average
    SAP Concur
    -
    Ratings
    Lead management4.710 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of HoneyBook and SAP Concur
    Feature
    HoneyBook
    7.0
    12 Ratings
    9% below category average
    SAP Concur
    -
    Ratings
    Task management5.712 Ratings00 Ratings
    Billing and invoicing management7.111 Ratings00 Ratings
    Reporting8.411 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of HoneyBook and SAP Concur
    Feature
    HoneyBook
    5.5
    8 Ratings
    33% below category average
    SAP Concur
    -
    Ratings
    Customizable reports5.58 Ratings00 Ratings
    Customization
    Comparison of Customization features of HoneyBook and SAP Concur
    Feature
    HoneyBook
    9.0
    10 Ratings
    16% above category average
    SAP Concur
    -
    Ratings
    Custom fields9.010 Ratings00 Ratings
    Custom objects9.010 Ratings00 Ratings
    Security
    Comparison of Security features of HoneyBook and SAP Concur
    Feature
    HoneyBook
    6.6
    11 Ratings
    24% below category average
    SAP Concur
    -
    Ratings
    Single sign-on capability6.49 Ratings00 Ratings
    Role-based user permissions6.810 Ratings00 Ratings
    Platform
    Comparison of Platform features of HoneyBook and SAP Concur
    Feature
    HoneyBook
    6.6
    10 Ratings
    14% below category average
    SAP Concur
    -
    Ratings
    Mobile access6.610 Ratings00 Ratings
    Expense Management
    Comparison of Expense Management features of HoneyBook and SAP Concur
    Feature
    HoneyBook
    -
    Ratings
    SAP Concur
    8.4
    565 Ratings
    1% above category average
    Employee Expense Reporting00 Ratings8.4557 Ratings
    Corporate Card Reconciliation00 Ratings8.3421 Ratings
    Payment Management
    Comparison of Payment Management features of HoneyBook and SAP Concur
    Feature
    HoneyBook
    -
    Ratings
    SAP Concur
    8.2
    496 Ratings
    2% above category average
    Customizable Approval Policies00 Ratings8.2435 Ratings
    Financial Document Management00 Ratings8.5370 Ratings
    Payment Status Tracking00 Ratings8.6430 Ratings
    Payment Audit Trail00 Ratings8.3401 Ratings
    Duplicate Bill Detection00 Ratings7.6359 Ratings
    Advanced OCR00 Ratings8.2313 Ratings
    Electronic Funds Transfer00 Ratings8.4288 Ratings
    Best Alternatives
    HoneyBookSAP Concur
    Small Businesses
    Salesflare
    Score10 out of 10
    Brex
    Score9 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Expensify
    Score9 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HoneyBookSAP Concur
    Likelihood to Recommend
    6.4
    (12 ratings)
    8.3
    (1015 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    8.4
    (48 ratings)
    Usability
    5.7
    (10 ratings)
    8.2
    (245 ratings)
    Availability
    -
    (0 ratings)
    8.3
    (16 ratings)
    Performance
    -
    (0 ratings)
    6.8
    (13 ratings)
    Support Rating
    2.6
    (7 ratings)
    7.8
    (45 ratings)
    In-Person Training
    -
    (0 ratings)
    5.9
    (7 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.9
    (16 ratings)
    Configurability
    -
    (0 ratings)
    8.1
    (10 ratings)
    Ease of integration
    -
    (0 ratings)
    8.1
    (63 ratings)
    Product Scalability
    -
    (0 ratings)
    8.9
    (62 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.0
    (9 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.6
    (10 ratings)
    User Testimonials
    HoneyBookSAP Concur
    Likelihood to Recommend
    HoneyBook
    I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
    Incentivized
    Read full review
    SAP Concur
    Most other products don't offer solutions for US statutory compliance. Concur handles it natively by localizing legal requirements and VAT reclamation. Another key benefit is that it enforces formal authorizations before an employee can even book a ticket. It can also enforce strict spending caps and mandatory justification for specific fields.
    Incentivized
    Read full review
    Pros
    HoneyBook
    • HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
    • I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
    • I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
    • The app helps me feel connected to my leads and data while I'm away from my computer.
    Incentivized
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    SAP Concur
    • Self service and easy to navigate
    • Available on all mobile devices
    • Provides travel options such as airlines for the destination with several options
    • Automatically define check in and check out dates and time for hotels
    • Reminds users to book other travel related activities
    Incentivized
    Read full review
    Cons
    HoneyBook
    • The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
    • The transaction fees for instant deposits are expensive.
    • [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
    • The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
    Incentivized
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    SAP Concur
    • It is not very straightforward on how to add in loyalty programs. I've had several instances where my loyalty programs don't carry through with my booking
    • Expense reports are tedious to build, especially when you have several expenses to enter from a company trip
    • The new AI functions for reading uploaded receipts has never worked for me, requiring me to do it manually anyways
    Incentivized
    Read full review
    Likelihood to Renew
    HoneyBook
    Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.
    Read full review
    SAP Concur
    Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
    Incentivized
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    Usability
    HoneyBook
    This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.
    Read full review
    SAP Concur
    I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
    Incentivized
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    Reliability and Availability
    HoneyBook
    No answers on this topic
    SAP Concur
    In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
    We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

    While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
    Incentivized
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    Performance
    HoneyBook
    No answers on this topic
    SAP Concur
    Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
    Incentivized
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    Support Rating
    HoneyBook
    They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
    Incentivized
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    SAP Concur
    I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
    Incentivized
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    In-Person Training
    HoneyBook
    No answers on this topic
    SAP Concur
    My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
    Incentivized
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    Online Training
    HoneyBook
    No answers on this topic
    SAP Concur
    The person on the online training was very through and helped us with all questions. The trainer was excellent—very knowledgeable, engaging, and easy to understand. If you'd like, I can tailor it for a formal evaluation or add specific strengths
    Incentivized
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    Implementation Rating
    HoneyBook
    No answers on this topic
    SAP Concur
    There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
    Incentivized
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    Alternatives Considered
    HoneyBook
    Honeybook and Dubsado have a lot of similarities. I'd say the only big difference is that Dubsado still has more advanced workflow capabilities. Dubsado also is much harder to set up. Honeybook is simpler and easier to use right from the start.
    Incentivized
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    SAP Concur
    Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the best solution, mainly for its native integration with SAP ecosystem.
    Incentivized
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    Scalability
    HoneyBook
    No answers on this topic
    SAP Concur
    This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
    Incentivized
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    Return on Investment
    HoneyBook
    • HoneyBook was very cost effective which was great for ROI!
    • HoneyBook was easy to use which made for a quick employee on-boarding for new team members.
    • HoneyBook had some features that were not available on the platform that are considered standard for any other CRM such as data pull, platform integrations, and customization options.
    Incentivized
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    SAP Concur
    • It makes the entire process of expense management crystal clear and thus helps in maintaining the trust of the employees, and thereby having good rapport of the company among the employees.
    • It helps in detecting the duplicate bills, thereby saving lots of money of the company.
    • It also helps in payment audits and thereby it helps in improving the overall process.
    Incentivized
    Read full review
    ScreenShots

    HoneyBook Screenshots

    Screenshot of BrochureScreenshot of GratuityScreenshot of Homepage PipelineScreenshot of HomepageScreenshot of ProjectScreenshot of Workflows

    SAP Concur Screenshots

    Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app