What users are saying about
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Top Rated
1026 Ratings
7 Ratings

Hootsuite

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Top Rated
1026 Ratings
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Score 8 out of 100
7 Ratings
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Score 7.2 out of 100

Feature Set Ratings

    Listening/monitoring

    7.5

    Hootsuite

    75%

    Revinate

    Feature Set Not Supported
    N/A
    Hootsuite ranks higher in 4/4 features

    Boolean keyword searches

    7.3
    73%
    153 Ratings
    N/A
    0 Ratings

    Filtering out noise/spam

    7.0
    70%
    166 Ratings
    N/A
    0 Ratings

    Sentiment analysis

    7.4
    74%
    155 Ratings
    N/A
    0 Ratings

    Broad channel coverage

    8.2
    82%
    220 Ratings
    N/A
    0 Ratings

    Publishing

    8.2

    Hootsuite

    82%

    Revinate

    Feature Set Not Supported
    N/A
    Hootsuite ranks higher in 4/4 features

    Content planning and scheduling

    9.1
    91%
    319 Ratings
    N/A
    0 Ratings

    Audience targeting

    7.7
    77%
    216 Ratings
    N/A
    0 Ratings

    Content optimization

    7.8
    78%
    257 Ratings
    N/A
    0 Ratings

    Workflow management

    8.2
    82%
    264 Ratings
    N/A
    0 Ratings

    Engagement

    7.8

    Hootsuite

    78%

    Revinate

    Feature Set Not Supported
    N/A
    Hootsuite ranks higher in 3/3 features

    Automated routing and prioritization

    7.6
    76%
    182 Ratings
    N/A
    0 Ratings

    Customer interaction histories

    7.7
    77%
    197 Ratings
    N/A
    0 Ratings

    Bulk actions

    7.9
    79%
    219 Ratings
    N/A
    0 Ratings

    Marketing

    7.5

    Hootsuite

    75%

    Revinate

    Feature Set Not Supported
    N/A
    Hootsuite ranks higher in 4/4 features

    Lead generation

    7.1
    71%
    150 Ratings
    N/A
    0 Ratings

    Content marketing

    8.1
    81%
    226 Ratings
    N/A
    0 Ratings

    Paid media management

    7.3
    73%
    143 Ratings
    N/A
    0 Ratings

    Campaigns and promotions

    7.6
    76%
    190 Ratings
    N/A
    0 Ratings

    Channel coverage/integration

    8.5

    Hootsuite

    85%

    Revinate

    Feature Set Not Supported
    N/A
    Hootsuite ranks higher in 7/7 features

    Twitter

    9.1
    91%
    291 Ratings
    N/A
    0 Ratings

    Facebook

    9.0
    90%
    300 Ratings
    N/A
    0 Ratings

    LinkedIn

    8.6
    86%
    257 Ratings
    N/A
    0 Ratings

    Google+

    8.9
    89%
    60 Ratings
    N/A
    0 Ratings

    Instagram

    8.1
    81%
    263 Ratings
    N/A
    0 Ratings

    Pinterest

    7.7
    77%
    135 Ratings
    N/A
    0 Ratings

    YouTube

    7.9
    79%
    126 Ratings
    N/A
    0 Ratings

    Reporting/analytics

    7.8

    Hootsuite

    78%

    Revinate

    Feature Set Not Supported
    N/A
    Hootsuite ranks higher in 3/3 features

    Campaign success analytics

    7.8
    78%
    226 Ratings
    N/A
    0 Ratings

    Real-time tracking

    7.8
    78%
    232 Ratings
    N/A
    0 Ratings

    Competitor analysis

    7.6
    76%
    155 Ratings
    N/A
    0 Ratings

    Account management

    8.1

    Hootsuite

    81%

    Revinate

    Feature Set Not Supported
    N/A
    Hootsuite ranks higher in 2/2 features

    Role-based user permissions & privileges

    8.4
    84%
    220 Ratings
    N/A
    0 Ratings

    Mobile access

    7.8
    78%
    247 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Hootsuite is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.3

    Hootsuite

    83%
    377 Ratings
    7.2

    Revinate

    72%
    3 Ratings

    Likelihood to Renew

    8.8

    Hootsuite

    88%
    80 Ratings

    Revinate

    N/A
    0 Ratings

    Usability

    9.0

    Hootsuite

    90%
    27 Ratings

    Revinate

    N/A
    0 Ratings

    Availability

    10.0

    Hootsuite

    100%
    36 Ratings

    Revinate

    N/A
    0 Ratings

    Performance

    10.0

    Hootsuite

    100%
    32 Ratings

    Revinate

    N/A
    0 Ratings

    Support Rating

    8.1

    Hootsuite

    81%
    260 Ratings

    Revinate

    N/A
    0 Ratings

    In-Person Training

    6.0

    Hootsuite

    60%
    1 Rating

    Revinate

    N/A
    0 Ratings

    Online Training

    10.0

    Hootsuite

    100%
    8 Ratings

    Revinate

    N/A
    0 Ratings

    Implementation Rating

    10.0

    Hootsuite

    100%
    65 Ratings

    Revinate

    N/A
    0 Ratings

    Configurability

    10.0

    Hootsuite

    100%
    1 Rating

    Revinate

    N/A
    0 Ratings

    Vendor post-sale

    9.1

    Hootsuite

    91%
    1 Rating

    Revinate

    N/A
    0 Ratings

    Vendor pre-sale

    10.0

    Hootsuite

    100%
    2 Ratings

    Revinate

    N/A
    0 Ratings

    Likelihood to Recommend

    Hootsuite

    I like how simple it is to navigate the platform. It allows me to easily arrange my material and share my posts across several platforms in a sensible and orderly manner. Furthermore, whenever I have a problem with scheduling, I can obtain help quickly from the service team. I've been using Hootsuite since 2021 and haven't missed a single post.
    Read full review

    Revinate

    Revinate is a great platform for smaller-sized hotels who do not need the advanced functionalities of a larger ESP like Salesforce Marketing Cloud. You do not need coding experience, but if you would like to custom-code your emails you can do so. The automation features leave room for improvement as does its reporting features
    Read full review

    Pros

    Hootsuite

    • Hootsuite is excellent for viewing all your posts on every social media platform in one place
    • Hootsuite is great for showing you what that post will look like with the graphic attached.
    • Hootsuite is great for moving posts that need to be edited to a different day or month.
    • Hootsuite is great for offering you times to post if you aren't sure at which time to post
    Read full review

    Revinate

    • The audience segmentation is excellent. I use this the most since I create targeted, segmented campaigns.
    • Ease of use if you have experience with other email platforms.
    • Analytics reporting.
    Read full review

    Cons

    Hootsuite

    • I wish I could have Hootsuite automatically delete hashtags from my Facebook posts, which would save me having to delete them manually before hitting post to multiple accounts.
    • Hootsuite doesn't work great when trying to add multiple photos to an Instagram post.
    • I wish there was an ability to have notifications from accounts pop up or somehow notify me elsewhere on my computer. You might need an app rather than a browser window to accomplish this however.
    Read full review

    Revinate

    • Streamline how we answer reviews further. I feel like we should not have to log into Revinate and log into third party sites to answer reviews. Revinate would have partnerships with these third parties to streamline the review answering process.
    • I also don't like how Revinate will not give direct access to Wyndham franchise users. We have to log into a MyPortal account and then into Revinate using the MyPortal link. It would be more efficient to have direct access and capabilities.
    • Make your report creation area user-friendly. You don't offer much training or help assistance in learning to create reports.
    Read full review

    Pricing Details

    Hootsuite

    Starting Price

    $49 per month

    Editions & Modules

    Hootsuite editions and modules pricing
    EditionModules
    Professional$491
    Team$1792
    Business$7393
    EnterpriseContact for Pricing4

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    *Prices displayed in USD, based on annual billing, but do not include applicable taxes. Free - 1 user / 2 social accounts Professional @ $49/month - 1 user / 10 social accounts Team @ $179/month - 3 users / 20 social accounts Business - starting @ $739/month - 5 users / 35 social accounts Enterprise - contact for pricing, unlimited users / 50+ social accounts

    Pricing Plans

    Revinate

    Starting Price

    Editions & Modules

    Revinate editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Hootsuite

      At this time we are satisfied that Hootsuite offers the most of what we are looking for at the most reasonable price point. As the social media landscape and monitoring/scheduling software changes, so do our needs. We re-evaluate our tools semi-annually or as new tools emerge onto the market. If we find at any point that we aren't gaining an advantage, then we are open to switching products.
      Read full review

      Revinate

      No answers on this topic

      Usability

      Hootsuite

      The layout of horizontal columns for each stream or search is a very cumbersome way to display information. There isn't an easy way to sort, filter, or otherwise re-organize the streams to limit the current view to relevancy. This is one of the primary reasons why we plan to move to another platform.
      Read full review

      Revinate

      No answers on this topic

      Reliability and Availability

      Hootsuite

      Any outages are communicated in advance and have not been a problem. We let our clients know based on communications from HootSuite. Since we operate 24/7 with multiple shifts, planned outages can interfere with our operations, but we can always work around it.
      Read full review

      Revinate

      No answers on this topic

      Performance

      Hootsuite

      Hootsuite makes passing on articles from the web very easy- when it works! I have had a number of gliches with Chrome where it does not open properly and the solution (after some toing and froing with support) was to uninstall and reinstall. The support staff are always very helpful (which is great!) but the gliches..... well, they suck when you are already busy!
      Read full review

      Revinate

      No answers on this topic

      Support Rating

      Hootsuite

      I haven't had to use support for Hootsuite at all, but from what I hear, their functionality is incredible! I hope I never have to use support, but it's good to know that they're efficient at their job, and it is one of the reasons why I love Hootsuite so much.
      Read full review

      Revinate

      No answers on this topic

      In-Person Training

      Hootsuite

      Very easy to teach and learn
      Read full review

      Revinate

      No answers on this topic

      Online Training

      Hootsuite

      Would rate it a 10. We received two hours of online training and it was of very high-quality. HootSuite also offers HootSuite University which is an extremely comprehensive training portal with self-paced quizzes, training webinars and videos, best-practice papers, product certification, and access to a network of external experts. This is a fantastic resource.
      Read full review

      Revinate

      No answers on this topic

      Implementation Rating

      Hootsuite

      One person of the organization must take the time to understand the product throughly. Next that person should work with the Hootsuite team to maximize the architecture of your platform and mitigate any problems that may crop up. Also, if a team members voices a concern or is having a problem roll your sleeves up and help them if not it can kill support for the product and end any chances of a renewal. Lastly, set aside enough time to allow for training and refresher training. Solve all problems ambiguity can not be permitted
      Read full review

      Revinate

      No answers on this topic

      Alternatives Considered

      Hootsuite

      A colleague recommended that I look at Hootsuite as an invaluable extension of our social media engagement strategy. When I began this role and sparked a renewed focus on marketing and communication, I encouraged the use of Hootsuite. My colleagues have enjoyed using the platform, and we are very satisfied with the way Hootsuite enables our work to go forward.
      Read full review

      Revinate

      Revinate is perfect for our small-to-medium sized hotel clients who do not need a more advanced ESP. If you have a larger client that needs more advanced features, I would suggest using Salesforce. If you require more in-depth reporting and automation features for a small to mid sized client, Mailchimp is also a great choice. I do not recommend TravelClick for any clients.
      Read full review

      Scalability

      Hootsuite

      We haven't needed to scale it all.
      Read full review

      Revinate

      No answers on this topic

      Return on Investment

      Hootsuite

      • I have been able to evaluate which posts, in general, do well and figure out what types of posts to make (content)
      • It's been harder however to compare on social medial platform compared to another because it's hard to duplicate a post with a new owly (I think you used to be able to) but more so, you also can't assign it a custom owly link so I can see at a glance which owly link was associated with what platform.
      Read full review

      Revinate

      • Our ROI with Revinate has helped us take back some of our OTA revenue, and for the first time ever, our brand.com revenue outpaced our OTA revenue, due to our email campaigns. We are a small indie hotel and this is crucial for us.
      Read full review

      Screenshots

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