What users are saying about
229 Ratings
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Top Rated
289 Ratings
229 Ratings
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Score 8.2 out of 100

UKG Ready

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Top Rated
289 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

HotSchedules

For small to medium-sized companies HotSchedules works great when business is very static. If you are simply using HotSchedules for a schedule writing tool, it is phenomenal. However, it does miss the mark as a labor control software. Needs more controls to keep managers aware of spending versus historical sales data.
Anonymous | TrustRadius Reviewer

UKG Ready

I feel UKG Ready is for a larger business that wants the customization and is ever-changing. There are many reports and options that will help a larger business plus numbers, etc.. I honestly feel like smaller business, 25 or less, really wouldn't benefits much from this software.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

HotSchedules
UKG Ready
7.3
Employee demographic data
HotSchedules
UKG Ready
8.5
Employment history
HotSchedules
UKG Ready
7.5
Job profiles and administration
HotSchedules
UKG Ready
7.5
Workflow for transfers, promotions, pay raises, etc.
HotSchedules
UKG Ready
7.1
Organizational charting
HotSchedules
UKG Ready
6.5
Organization and location management
HotSchedules
UKG Ready
6.6
Compliance data (COBRA, OSHA, etc.)
HotSchedules
UKG Ready
7.1

Payroll Management

HotSchedules
UKG Ready
8.1
Pay calculation
HotSchedules
UKG Ready
8.3
Support for external payroll vendors
HotSchedules
UKG Ready
7.7
Off-cycle/On-Demand payment
HotSchedules
UKG Ready
8.4
Benefit plan administration
HotSchedules
UKG Ready
7.8
Direct deposit files
HotSchedules
UKG Ready
8.7
Salary revision and increment management
HotSchedules
UKG Ready
7.3

Leave and Attendance Management

HotSchedules
UKG Ready
7.5
Approval workflow
HotSchedules
UKG Ready
7.6
Balance details
HotSchedules
UKG Ready
7.5
Annual carry-forward and encashment
HotSchedules
UKG Ready
7.3

Employee Self Service

HotSchedules
UKG Ready
7.9
View and generate pay and benefit information
HotSchedules
UKG Ready
8.2
Update personal information
HotSchedules
UKG Ready
8.4
View company policy documentation
HotSchedules
UKG Ready
7.7
View job history
HotSchedules
UKG Ready
7.4

Asset Management

HotSchedules
UKG Ready
7.1
Tracking of all physical assets
HotSchedules
UKG Ready
7.1

HR Reporting

HotSchedules
UKG Ready
7.6
Report builder
HotSchedules
UKG Ready
7.7
Pre-built reports
HotSchedules
UKG Ready
7.6

Onboarding

HotSchedules
UKG Ready
6.9
New hire portal
HotSchedules
UKG Ready
6.9
Manager tracking tools
HotSchedules
UKG Ready
7.0

Performance and Goals

HotSchedules
UKG Ready
6.5
Individual goal setting
HotSchedules
UKG Ready
6.5
Performance tracking
HotSchedules
UKG Ready
6.4

Performance Management

HotSchedules
UKG Ready
6.8
Performance plans
HotSchedules
UKG Ready
6.7
Performance improvement plans
HotSchedules
UKG Ready
6.5
Review status tracking
HotSchedules
UKG Ready
6.9
Review reminders
HotSchedules
UKG Ready
7.3
Multiple review frequency
HotSchedules
UKG Ready
6.6

Succession Planning

HotSchedules
UKG Ready
6.1
Create succession plans/pools
HotSchedules
UKG Ready
6.1

Recruiting / ATS

HotSchedules
UKG Ready
6.5
Job Requisition Management
HotSchedules
UKG Ready
6.8
Company Website Posting
HotSchedules
UKG Ready
6.8
Publish to Social Media
HotSchedules
UKG Ready
5.8
Job Search Site Posting
HotSchedules
UKG Ready
6.5
Duplicate Candidate Prevention
HotSchedules
UKG Ready
6.2
Applicant Tracking
HotSchedules
UKG Ready
6.5
Notifications and Alerts
HotSchedules
UKG Ready
7.1

Pros

HotSchedules

  • Communication is so simple on HotSchedules. Whether it is communicating a new schedule release, or a quick note about tonight's shift we as managers are able to easily communicate and know that it will reach our team through text notifications, or email notifications.
  • The Meal Break planning tool is very useful in being able to help our floor leaders clearly understand and plan for what breaks are needed throughout the shift. This allows them to come up with a strategic game plan quickly and spend more time with our guests.
  • Shift Swaps and Releases are so seamless. This is our favorite tool as it makes helping our team cover shifts extremely easy and painless. On the flip side it also makes staff who want more hours be able to find what is available in real time.
Anonymous | TrustRadius Reviewer

UKG Ready

  • Streamlines the process between HR and payroll. Each team can quickly see and share information.
  • Our entire hospital team can use the system and it's easy to provide trouble shooting support to our teams.
  • Appearance -The system is easy to use and attractive for users.
  • The payroll process specifically is very well laid out.
  • Communication! UKG has really stepped up on communication and training especially around tax related deadlines.
Anonymous | TrustRadius Reviewer

Cons

HotSchedules

  • Clocking In and out can be a little slow. It takes longer to clock in then our previous method. Before we just had a card you swiped and it would clock you in. Took 2 seconds. Now with the Hotschdules method we use it take 30 seconds or so. Not a huge issue but it can add up if you have one computer and a line of employees waiting to clock in.
  • Time Cards. It does not allow you to view someones current time until the "punch" has ended. If the manager would like to check what time the employee clocked in/out from lunch they have to wait until the employee has clocked out for the day before the record is generated. As a shift lead you may send and employee to lunch but forget to note what time you sent them. Awhile passes and you feel like they should be back by now, so you want to go in and see what time they left for lunch but it does not show you that punch record because the employee is still "clocked in" they are just on their "Meal Break"
  • The ability to customize the restrictions for Clocking in and out. You can set it up so that employees can only clock in from a specific location, however if you have a manager who is allowed to work from home they would not be able to clock in without being at the same location as set in the software. It would be nice to see it able to be customized per user.
Anonymous | TrustRadius Reviewer

UKG Ready

  • Customer support. I do not like the idea of not being able to call someone with a quick question without adding a case. Waiting for someone to call you back is not helpful at all. Chat line is mostly off-line
  • SMA is relatively new to Kronos's Platform. I really felt like we were not fully trained on the system. We were not able to train our staff well either. I would really like to see short clip videos that we are able to share with new employees. I don't have time to read long documents which I find is a lot of what is on the training portal.
Sheila Toney | TrustRadius Reviewer

Likelihood to Renew

HotSchedules

HotSchedules 9.1
Based on 2 answers
Ease of use, efficiently creating and posting staff schedules.
Sawyer Harrison | TrustRadius Reviewer

UKG Ready

UKG Ready 9.0
Based on 9 answers
We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
Mike Tynes | TrustRadius Reviewer

Usability

HotSchedules

HotSchedules 8.7
Based on 12 answers
6 Years of Experience provides me the insight on the upgrades and changes that HotSchedules has done to improve the experience of its users. There are so many features that we still have not started or used to the fullest, but we believe that we are currently getting a strong value out of the money that is paid for this product.
Frank Jameson | TrustRadius Reviewer

UKG Ready

UKG Ready 8.0
Based on 23 answers
Somethings are very easy to do, however somethings are very clunky. For many things such as time change requests and approvals it would be nice to see the timesheet as you are making the request rather than having to remember what was on there. It does require a general technical base that some of our bus and custodial staff do not have.
Anonymous | TrustRadius Reviewer

Reliability and Availability

HotSchedules

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 9.2
Based on 4 answers
The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
Aaron Ward | TrustRadius Reviewer

Performance

HotSchedules

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 8.8
Based on 14 answers
We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
Mary Quade | TrustRadius Reviewer

Support Rating

HotSchedules

HotSchedules 8.9
Based on 4 answers
On rare occasions a phone call has been required to find the solution to a problem, the HotSchedules response staff have been helpful, courteous, and genuinely seem to care for their clients and take pride in what they do. The consistent development and fine tuning of the platform, interface, and mobile environment shows that this is not a program full of people who rest on their laurels.
Anonymous | TrustRadius Reviewer

UKG Ready

UKG Ready 7.9
Based on 121 answers
The support received varies. In most instances, I have been contacted same day by support to get the issue resolved, but there was one instance where I was not contacted for over a week and then when I was finally contacted, the assistance received was lacking.
Anonymous | TrustRadius Reviewer

In-Person Training

HotSchedules

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 6.3
Based on 2 answers
Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
Aaron Ward | TrustRadius Reviewer

Online Training

HotSchedules

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 8.2
Based on 2 answers
Lots & lots of training available. Timing was wrong for our organization. We had lengthy down time in the beginning while the implementation consultant setup our system. We did online training then. Difficult to train on a generic system setup that isn't your industry and hard to understand what you are learning how to do w/o actually being in your system. Online training was well documented and the instructors were very knowledgeable.
Aaron Ward | TrustRadius Reviewer

Implementation Rating

HotSchedules

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 6.2
Based on 8 answers
Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
Anonymous | TrustRadius Reviewer

Alternatives Considered

HotSchedules

I have not used any other Scheduling software for employees. As a campground manager in the summer season, we are using campground master for reservations. it is very similar in process to employee scheduling. the ability to the user of that program to set up their own parameters for time and reservations is something that would benefit the employee scheduling software.
Anonymous | TrustRadius Reviewer

UKG Ready

Kronos definitely beats out the competition in terms of user-friendly features and simple "it works" functionality. We tried using several other payroll suites including Paychex and found they were lacking in a number of areas especially in terms of user interface. Our employees literally groan when they remember using these older systems, they absolutely love Kronos in comparison.
Clinton Verley | TrustRadius Reviewer

Scalability

HotSchedules

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 9.2
Based on 2 answers
Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
Aaron Ward | TrustRadius Reviewer

Return on Investment

HotSchedules

  • Saving time on scheduling means our managers can focus more on guest experience, managing the floor and other areas that contribute to the success of our business.
Amanda Zelichowski | TrustRadius Reviewer

UKG Ready

  • Managers have easy access to people/hours/earnings to better manage budgets - once we implement Scheduler, we'll take it to the next level.
  • Managers and employees can self-serve in ways not possible before - we eliminated 95% of paper processes during our implementation.
Ann Mitchell | TrustRadius Reviewer

Screenshots

Pricing Details

HotSchedules

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

UKG Ready

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

HotSchedules
8.3
UKG Ready
7.8

Likelihood to Renew

HotSchedules
9.1
UKG Ready
9.0

Usability

HotSchedules
8.7
UKG Ready
8.0

Reliability and Availability

HotSchedules
UKG Ready
9.2

Performance

HotSchedules
UKG Ready
8.8

Support Rating

HotSchedules
8.9
UKG Ready
7.9

In-Person Training

HotSchedules
UKG Ready
6.3

Online Training

HotSchedules
UKG Ready
8.2

Implementation Rating

HotSchedules
UKG Ready
6.2

Scalability

HotSchedules
UKG Ready
9.2

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