What users are saying about
231 Ratings
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Top Rated
324 Ratings
231 Ratings
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Score 3.1 out of 100

UKG Ready

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Top Rated
324 Ratings
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Score 7.9 out of 100

Feature Set Ratings

    Human Resource Management

    HotSchedules

    Feature Set Not Supported
    N/A
    7.4

    UKG Ready

    74%
    UKG Ready ranks higher in 7/7 features

    Employee demographic data

    N/A
    0 Ratings
    8.5
    85%
    132 Ratings

    Employment history

    N/A
    0 Ratings
    7.7
    77%
    129 Ratings

    Job profiles and administration

    N/A
    0 Ratings
    7.7
    77%
    127 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    N/A
    0 Ratings
    7.1
    71%
    119 Ratings

    Organizational charting

    N/A
    0 Ratings
    6.5
    65%
    94 Ratings

    Organization and location management

    N/A
    0 Ratings
    7.2
    72%
    114 Ratings

    Compliance data (COBRA, OSHA, etc.)

    N/A
    0 Ratings
    7.2
    72%
    94 Ratings

    Payroll Management

    HotSchedules

    Feature Set Not Supported
    N/A
    7.7

    UKG Ready

    77%
    UKG Ready ranks higher in 6/6 features

    Pay calculation

    N/A
    0 Ratings
    8.2
    82%
    137 Ratings

    Support for external payroll vendors

    N/A
    0 Ratings
    7.6
    76%
    85 Ratings

    Off-cycle/On-Demand payment

    N/A
    0 Ratings
    7.7
    77%
    47 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    7.5
    75%
    106 Ratings

    Direct deposit files

    N/A
    0 Ratings
    8.3
    83%
    108 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    7.1
    71%
    101 Ratings

    Leave and Attendance Management

    HotSchedules

    Feature Set Not Supported
    N/A
    7.3

    UKG Ready

    73%
    UKG Ready ranks higher in 3/3 features

    Approval workflow

    N/A
    0 Ratings
    7.5
    75%
    122 Ratings

    Balance details

    N/A
    0 Ratings
    7.4
    74%
    129 Ratings

    Annual carry-forward and encashment

    N/A
    0 Ratings
    7.1
    71%
    111 Ratings

    Employee Self Service

    HotSchedules

    Feature Set Not Supported
    N/A
    7.8

    UKG Ready

    78%
    UKG Ready ranks higher in 4/4 features

    View and generate pay and benefit information

    N/A
    0 Ratings
    8.0
    80%
    124 Ratings

    Update personal information

    N/A
    0 Ratings
    8.1
    81%
    129 Ratings

    View company policy documentation

    N/A
    0 Ratings
    7.6
    76%
    104 Ratings

    View job history

    N/A
    0 Ratings
    7.3
    73%
    108 Ratings

    Asset Management

    HotSchedules

    Feature Set Not Supported
    N/A
    7.3

    UKG Ready

    73%
    UKG Ready ranks higher in 1/1 features

    Tracking of all physical assets

    N/A
    0 Ratings
    7.3
    73%
    52 Ratings

    HR Reporting

    HotSchedules

    Feature Set Not Supported
    N/A
    7.4

    UKG Ready

    74%
    UKG Ready ranks higher in 2/2 features

    Report builder

    N/A
    0 Ratings
    7.5
    75%
    139 Ratings

    Pre-built reports

    N/A
    0 Ratings
    7.3
    73%
    139 Ratings

    Onboarding

    HotSchedules

    Feature Set Not Supported
    N/A
    6.3

    UKG Ready

    63%
    UKG Ready ranks higher in 2/2 features

    New hire portal

    N/A
    0 Ratings
    6.5
    65%
    90 Ratings

    Manager tracking tools

    N/A
    0 Ratings
    6.1
    61%
    72 Ratings

    Performance and Goals

    HotSchedules

    Feature Set Not Supported
    N/A
    6.4

    UKG Ready

    64%
    UKG Ready ranks higher in 2/2 features

    Individual goal setting

    N/A
    0 Ratings
    6.3
    63%
    46 Ratings

    Performance tracking

    N/A
    0 Ratings
    6.5
    65%
    52 Ratings

    Performance Management

    HotSchedules

    Feature Set Not Supported
    N/A
    7.3

    UKG Ready

    73%
    UKG Ready ranks higher in 5/5 features

    Performance plans

    N/A
    0 Ratings
    7.1
    71%
    61 Ratings

    Performance improvement plans

    N/A
    0 Ratings
    7.1
    71%
    56 Ratings

    Review status tracking

    N/A
    0 Ratings
    7.4
    74%
    61 Ratings

    Review reminders

    N/A
    0 Ratings
    7.9
    79%
    63 Ratings

    Multiple review frequency

    N/A
    0 Ratings
    6.9
    69%
    49 Ratings

    Succession Planning

    HotSchedules

    Feature Set Not Supported
    N/A
    5.4

    UKG Ready

    54%
    UKG Ready ranks higher in 1/1 features

    Create succession plans/pools

    N/A
    0 Ratings
    5.4
    54%
    19 Ratings

    Recruiting / ATS

    HotSchedules

    Feature Set Not Supported
    N/A
    7.0

    UKG Ready

    70%
    UKG Ready ranks higher in 7/7 features

    Job Requisition Management

    N/A
    0 Ratings
    7.3
    73%
    60 Ratings

    Company Website Posting

    N/A
    0 Ratings
    7.3
    73%
    60 Ratings

    Publish to Social Media

    N/A
    0 Ratings
    6.5
    65%
    44 Ratings

    Job Search Site Posting

    N/A
    0 Ratings
    7.0
    70%
    43 Ratings

    Duplicate Candidate Prevention

    N/A
    0 Ratings
    6.7
    67%
    47 Ratings

    Applicant Tracking

    N/A
    0 Ratings
    6.6
    66%
    63 Ratings

    Notifications and Alerts

    N/A
    0 Ratings
    7.6
    76%
    67 Ratings

    Attribute Ratings

    • HotSchedules is rated higher in 2 areas: Usability, Support Rating
    • UKG Ready is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew

    Likelihood to Recommend

    1.2

    HotSchedules

    12%
    167 Ratings
    7.8

    UKG Ready

    78%
    172 Ratings

    Likelihood to Renew

    9.1

    HotSchedules

    91%
    2 Ratings
    9.3

    UKG Ready

    93%
    13 Ratings

    Usability

    8.9

    HotSchedules

    89%
    12 Ratings
    7.6

    UKG Ready

    76%
    51 Ratings

    Availability

    HotSchedules

    N/A
    0 Ratings
    9.5

    UKG Ready

    95%
    4 Ratings

    Performance

    HotSchedules

    N/A
    0 Ratings
    9.3

    UKG Ready

    93%
    14 Ratings

    Support Rating

    8.9

    HotSchedules

    89%
    8 Ratings
    7.5

    UKG Ready

    75%
    125 Ratings

    In-Person Training

    HotSchedules

    N/A
    0 Ratings
    7.8

    UKG Ready

    78%
    2 Ratings

    Online Training

    HotSchedules

    N/A
    0 Ratings
    8.0

    UKG Ready

    80%
    3 Ratings

    Implementation Rating

    HotSchedules

    N/A
    0 Ratings
    7.2

    UKG Ready

    72%
    12 Ratings

    Configurability

    HotSchedules

    N/A
    0 Ratings
    2.4

    UKG Ready

    24%
    3 Ratings

    Ease of integration

    HotSchedules

    N/A
    0 Ratings
    6.9

    UKG Ready

    69%
    32 Ratings

    Product Scalability

    HotSchedules

    N/A
    0 Ratings
    9.5

    UKG Ready

    95%
    2 Ratings

    Vendor post-sale

    HotSchedules

    N/A
    0 Ratings
    8.0

    UKG Ready

    80%
    2 Ratings

    Vendor pre-sale

    HotSchedules

    N/A
    0 Ratings
    9.0

    UKG Ready

    90%
    2 Ratings

    Likelihood to Recommend

    HotSchedules and Fourth

    For small to medium-sized companies HotSchedules works great when business is very static. If you are simply using HotSchedules for a schedule writing tool, it is phenomenal. However, it does miss the mark as a labor control software. Needs more controls to keep managers aware of spending versus historical sales data.
    Read full review

    UKG

    UKG Ready is well suited for multi-location companies that are in jurisdictions as it provides a great platform for company-wide communication while also still having very clear options for location-based customizations that are required legally. I would say that it's been extremely effective for us as a company that has grown from ~400 employees when we implemented to over 500 in the past year, and it's been instrumental in giving us the ability to grow. I think UKG Ready is not well suited for small companies that have fewer than 50 employees due to the high PEPM cost.
    Read full review

    Pros

    HotSchedules and Fourth

    • Communication is so simple on HotSchedules. Whether it is communicating a new schedule release, or a quick note about tonight's shift we as managers are able to easily communicate and know that it will reach our team through text notifications, or email notifications.
    • The Meal Break planning tool is very useful in being able to help our floor leaders clearly understand and plan for what breaks are needed throughout the shift. This allows them to come up with a strategic game plan quickly and spend more time with our guests.
    • Shift Swaps and Releases are so seamless. This is our favorite tool as it makes helping our team cover shifts extremely easy and painless. On the flip side it also makes staff who want more hours be able to find what is available in real time.
    Read full review

    UKG

    • Streamlines the process between HR and payroll. Each team can quickly see and share information.
    • Our entire hospital team can use the system and it's easy to provide trouble shooting support to our teams.
    • Appearance -The system is easy to use and attractive for users.
    • The payroll process specifically is very well laid out.
    • Communication! UKG has really stepped up on communication and training especially around tax related deadlines.
    Read full review

    Cons

    HotSchedules and Fourth

    • Clocking In and out can be a little slow. It takes longer to clock in then our previous method. Before we just had a card you swiped and it would clock you in. Took 2 seconds. Now with the Hotschdules method we use it take 30 seconds or so. Not a huge issue but it can add up if you have one computer and a line of employees waiting to clock in.
    • Time Cards. It does not allow you to view someones current time until the "punch" has ended. If the manager would like to check what time the employee clocked in/out from lunch they have to wait until the employee has clocked out for the day before the record is generated. As a shift lead you may send and employee to lunch but forget to note what time you sent them. Awhile passes and you feel like they should be back by now, so you want to go in and see what time they left for lunch but it does not show you that punch record because the employee is still "clocked in" they are just on their "Meal Break"
    • The ability to customize the restrictions for Clocking in and out. You can set it up so that employees can only clock in from a specific location, however if you have a manager who is allowed to work from home they would not be able to clock in without being at the same location as set in the software. It would be nice to see it able to be customized per user.
    Read full review

    UKG

    • Recruitment module is clunky for hiring managers, people who are not administrators.
    • Some of the setups don't make sense when administering - for example managing multiple pay rates.
    • Some of our integrations do not work properly and it is difficult to get a UKG Ready person to work through it with the 3rd party partner.
    Read full review

    Pricing Details

    HotSchedules

    Starting Price

    Editions & Modules

    HotSchedules editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      UKG Ready

      Starting Price

      Editions & Modules

      UKG Ready editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        Required

        Additional Details

        Pricing Info

        Likelihood to Renew

        HotSchedules and Fourth

        Ease of use, efficiently creating and posting staff schedules.
        Read full review

        UKG

        We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
        Read full review

        Usability

        HotSchedules and Fourth

        6 Years of Experience provides me the insight on the upgrades and changes that HotSchedules has done to improve the experience of its users. There are so many features that we still have not started or used to the fullest, but we believe that we are currently getting a strong value out of the money that is paid for this product.
        Read full review

        UKG

        The improvements have made some of my previous challenges easier...the new layout definitely makes it easier and you can toggle between different views. Some of the new features in recruitment have made things easier for our hiring managers...they really seem to like these features.
        Read full review

        Reliability and Availability

        HotSchedules and Fourth

        No answers on this topic

        UKG

        The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
        Read full review

        Performance

        HotSchedules and Fourth

        No answers on this topic

        UKG

        We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
        Read full review

        Support Rating

        HotSchedules and Fourth

        On rare occasions a phone call has been required to find the solution to a problem, the HotSchedules response staff have been helpful, courteous, and genuinely seem to care for their clients and take pride in what they do. The consistent development and fine tuning of the platform, interface, and mobile environment shows that this is not a program full of people who rest on their laurels.
        Read full review

        UKG

        If I was only rating support itself that would be a 10. Every support case I have entered has been addressed efficiently and with the desired result. On the implementation and transition to support there were multiple issues that those doing the implementation or transition could not answer or workflows and various settings left undone only to be discovered later. We implemented 3 different modules and the expertise we got for each one varied widely.
        Read full review

        In-Person Training

        HotSchedules and Fourth

        No answers on this topic

        UKG

        Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
        Read full review

        Online Training

        HotSchedules and Fourth

        No answers on this topic

        UKG

        Lots & lots of training available. Timing was wrong for our organization. We had lengthy down time in the beginning while the implementation consultant setup our system. We did online training then. Difficult to train on a generic system setup that isn't your industry and hard to understand what you are learning how to do w/o actually being in your system. Online training was well documented and the instructors were very knowledgeable.
        Read full review

        Implementation Rating

        HotSchedules and Fourth

        No answers on this topic

        UKG

        Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
        Read full review

        Alternatives Considered

        HotSchedules and Fourth

        I have not used any other Scheduling software for employees. As a campground manager in the summer season, we are using campground master for reservations. it is very similar in process to employee scheduling. the ability to the user of that program to set up their own parameters for time and reservations is something that would benefit the employee scheduling software.
        Read full review

        UKG

        Our organization was a long-time user of UKG Telestaff and we found that the ADT payroll services did not integrate easily for payroll processing and management. The success we experienced with UKG Telestaff (formerly Kronos) made the decision easy to continue with their products, like UKG Ready, when our organization separated from local government and became a stand-alone entity. UKG Ready's integration did not come without issues by any means, however, the build and integration teams (on both sides) were able to cooperate and work through all the problems encountered.
        Read full review

        Scalability

        HotSchedules and Fourth

        No answers on this topic

        UKG

        Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
        Read full review

        Return on Investment

        HotSchedules and Fourth

        • Saving time on scheduling means our managers can focus more on guest experience, managing the floor and other areas that contribute to the success of our business.
        Read full review

        UKG

        • Positive: We have had better reporting with UKG Ready.
        • Negative: We still have no benefit integration with our external benefit administrator after 2 years on the UKG Ready Platform. The first attempt that took 2 years failed and now UKG wants us to pay for a single directional integration. This has cost excessive staff hours for manual intervention.
        • Negative: Any payroll adjustment requirements are not easy and the UKG Process is outdated. We recently had a payroll issue and were forced to issue a 2nd payroll but the payroll was delayed because UKG cannot (will not) process the same day. This is unacceptable and since Kronos and Ultimate Software merged, Ultimate software was able to process same day as are many other payroll companies that do not have as much power as UKG Ready does.
        • Positive: We are able to use position management for better budgeting. There could be some upgrades to this module, but it does do what was promised.
        • Negative: Quarterly and year-end closeouts are 3rd business days, which is not always possible. Very inflexible in regards to this. Even when it is done timely, we get random notices and charges that it was not done even though we can prove it was.
        • Positive: It appears customer service is getting better. We struggled at first, but lately, it seems better.
        Read full review

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