TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hunter

    Score7.8 out of 10
    N/AHunter is a cloud-based email search solution that helps businesses find and verify professional email addresses from domains, companies or a specific professional on the web.

    $0

    per month

    Kissmetrics

    Score9.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Kissmetrics is a customer engagement automation platform. This solution includes behavioral analytics, segmentation, and email campaign automation.

    $150

    per month

    Pricing
    HunterKissmetrics
    Editions & Modules
    Free
    $0.00
    per month
    Starter
    $49
    per month
    Growth
    $99
    per month
    Pro
    $199
    per month
    Enterprise
    $399
    per month
    Growth
    $500
    Monthly Tracked People
    Power
    $850
    Monthly Tracked People
    Enterprise
    Custom
    Monthly Tracked People
    Offerings
    Pricing Offerings
    HunterKissmetrics
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptional$1,500 per installation
    Additional Details—What are Monthly Tracked People? Monthly Tracked People are unique visitors that engage in an Event on your website or with your product, that gets tracked by you in Kissmetrics. Monthly Tracked People can be anonymous or identified.
    More Pricing Information
    Community Pulse
    HunterKissmetrics
    Considered Both Products
    Hunter
    No answer on this topic
    Kissmetrics
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    9 Answers
    No answers on this topic
    Delivers good value for the price
    88%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Best Alternatives
    HunterKissmetrics
    Small Businesses
    Affinity CRM
    Score9.2 out of 10
    Matomo Analytics
    Score9 out of 10
    Medium-sized Companies
    Podium
    Score7 out of 10
    Lead Forensics
    Score9 out of 10
    Enterprises
    No answers on this topic
    Chartbeat
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HunterKissmetrics
    Likelihood to Recommend
    8.0
    (26 ratings)
    8.9
    (48 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.4
    (27 ratings)
    Usability
    7.0
    (3 ratings)
    7.1
    (6 ratings)
    Availability
    -
    (0 ratings)
    8.3
    (6 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (9 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.6
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (7 ratings)
    User Testimonials
    HunterKissmetrics
    Likelihood to Recommend
    Hunter
    The scenario we most commonly use Hunter for is to quickly find and retrieve contact email information. Phone numbers are an added bonus, but they tend to only be available for contacts in the US. SDRs have the extension in order to confirm or to help them "guess" as to what a contact's email address might be. This speeds up our prospecting time considerably. Where Hunter falls short is not being flexible where companies have more than one email format.
    Incentivized
    Read full review
    Kissmetrics
    [Kissmetrics is well suited for the] abandon cart scenario to re-engage users on the purchase journey. Engaging users to personalized content using the visit metrics derived from the data captured at each digital touch points. [Implementing] website campaign and journey orchestration is easy. You get visitor profile to segment upon using different visit metrics and action.
    Incentivized
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    Pros
    Hunter
    • Hunter provides a quick and easy way to look up the email format for any company using the free Google Chrome extension.
    • Hunter allows you to upload a bulk list of emails and verify them easily.
    • Hunter shows where verified emails were found on web pages and PDF documents. This shows that the emails were published by trusted sources.
    Incentivized
    Read full review
    Kissmetrics
    • The more events you track and properties you send along, the more you can see how specific users use your product/service. The user based timeline gives you a perfect start point to get in touch with users, because you can see where they get stuck.
    • Tracking your traffic sources and how they influence conversions is awesome. You can get a perfect view of how much a traffic source contributes to revenue.
    • Funnel reports give you more insights into micro and macro conversion steps and give you actionable data to work with.
    • Customer support!
    Read full review
    Cons
    Hunter
    • Hunter is only as valuable as the information it is able to scrape from the internet. If a company has not listed any email addresses online, then Hunter is not going to be able to find it.
    • Sometimes Hunter is only able to identify non-personal-specific email addresses (ex: info @, support@, etc.). This makes it difficult to identify personnel emails
    • Sometimes companies will have different email domains that Hunter is not able to correlate. For example, when searching for an email address at Lead.com, Hunter is not able to point to ParentCompany.com email addresses that would be more useful.
    Incentivized
    Read full review
    Kissmetrics
    • Installing.... yes this is also a negative. While you can install and have the program running in minutes, if you use Unbounce, the form tracking process is quite complicated!
    • Updates... I feel like the product updates have slowed a lot lately. Thankfully, the product functionality is so amazing that it hasn't impeded the use of it. However, it is still disappointing to see less frequent software updates.
    • Occasionally clunky UI... there are a few reports that are really easy to mess up and leave you scratching your head on why it isn't showing you any data.
    Incentivized
    Read full review
    Likelihood to Renew
    Hunter
    No answers on this topic
    Kissmetrics
    Price sensitivity and the different choices that now exist in the Analytics industry. I think it makes sense for us sometime this year to rethink our analytics strategy to see how we may leverage the best of GA (which has included lots of new features and updates the past years_, Kiss and other tools as need be
    Read full review
    Usability
    Hunter
    I think the features are good, but it makes my brain hurt (and feel overtaxed) when I have to jump between searching by name and domain and then searching via a specific email to verify. I wish I could do all of that from one landing page, one über search bar.
    Incentivized
    Read full review
    Kissmetrics
    Right after login, you'll get to a dashboard which shows you a quick view on how your business is doing across the events you are tracking. There is no need to dig deeper than that unless you want to, in which case it's very easy to do so just by clicking on the metric on which you want more information. The interface is very intuitive.
    Read full review
    Reliability and Availability
    Hunter
    No answers on this topic
    Kissmetrics
    The application was very rarely down; during the period we used the application, I can think of only two or three occasions in which the site was down. Notably, at no time was the the performance of our own site compromised as a result.
    Read full review
    Performance
    Hunter
    No answers on this topic
    Kissmetrics
    Speed improved dramatically as the service matured. Early iterations of the publicly-released application would occasionally provide slow processing of results, but those delays became much rarer occurrences during the last year that we used KISSmetrics. One of the more impressive views (which started out feeling more like a toy) is the live view of visits. Knowing that you could see, in real time, what events a user triggered, was gratifying and instructive.
    Read full review
    Support Rating
    Hunter
    No answers on this topic
    Kissmetrics
    Our front-line product support person (Mika) is great. She is responsive and great to work with.

    However, the data accuracy issue described earlier is the reason for the low score here. This issue was escalated from front-line to support to level 2 technical support and then it disappeared into a black hole. Escalations, in general, do not go well. We get no response for days, or I have to chase things down. This is not acceptable. Marketing metrics are critically important to me and I need answers quickly. I cannot afford to wait around for days / weeks for a response.

    Just to be clear, these comments only apply to escalated support issues.
    Read full review
    In-Person Training
    Hunter
    No answers on this topic
    Kissmetrics
    Again, we were fortunate to work with KISSmetrics as they built their application, but Hiten, their CEO and founder, was incredibly helpful to me personally, and to our metrics-driven business as a whole, as we adopted their tool.
    Read full review
    Online Training
    Hunter
    No answers on this topic
    Kissmetrics
    I loved this aspect of the product. It wasn't just that the documentation and online tutorials are great - which they are - the on-boarding process though was really stellar. Once you have set everything up, you get a welcome message followed by a step-by-step guide to get you started that is built right into the product interface. For example, the UI asks you to first do X, and then copy this code snippet and send it to your developer who will know what to do with it. When you come back after the first interaction with the product, it continues the process by explaining right in the UI how to track events etc. This kind of step-by-step approach is incredibly efficient. Although there are various forms of supporting documentation (PDFs videos etc) to support every step, you don't really need them. This approach means that you are up and running very quickly with virtually no training time or documentation consultation. Highly efficient process.
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    Implementation Rating
    Hunter
    No answers on this topic
    Kissmetrics
    In order to build trackability down to revenue, there was quite a lot of work to integrate Kissmetrics with our software and internal process. We had to build the hooks so that Kissmetrics could call back into our software and billing system, etc.. However, we didn't need additional expertise to do this. Once you understand the API, and you own systems, making it work is not too difficult. We did not require an outside consultant or anything like that
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    Alternatives Considered
    Hunter
    Hunter is a good all in one solution, which hasnt always been the case as it used to be a daa only solution. However, other tools like lemlist as slightly more user friendly and make it so simple to build and launch multi-channel campaigns , and do this slightly better than Hunter.
    Incentivized
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    Kissmetrics
    Kissmetrics is a next-level step up for people who are used to getting their tracking and reporting from Google Analytics or Shopify's CMS. While HubSpot arguably has a better user interface, Kissmetrics certainly has the power and usability necessary to track important conversion data and help you make better marketing decisions.
    Incentivized
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    Return on Investment
    Hunter
    • Definitely Hunter has built lead lists for our clients in a very fast way for our clients.
    • It has managed to cut the times of preparation of lead lists in more than 200% of the time compared to other traditional ways.
    • Our clients can now have tons of leads and deliver contents in a faster way to validate these prospects.
    Incentivized
    Read full review
    Kissmetrics
    • Unfortunately for this client (small business) the cost of Kissmetrics was just too prohibitive. But it's obvious that for a larger company that can afford it, the data would be invaluable to gain more insight in how to gain more active users and orders for a funnel.
    • The data provided really increases an understanding of how best to provide the right experience for the users...happy users equals increase in ROI.
    Incentivized
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    ScreenShots

    Hunter Screenshots

    Screenshot of Hunter DashboardScreenshot of Domain Search toolScreenshot of Hunter CampaignsScreenshot of Hunter Bulk TasksScreenshot of Hunter Google Sheets Add-On

    Kissmetrics Screenshots

    Screenshot of Kissmetrics Activity Report is a part of our report suite called AnalyzeScreenshot of Kissmetrics Populations allow your to track your most important segment over timeScreenshot of Kissmetrics Campaigns allow you to engage your user with automated behavior-based emails when it is most effective