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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iCharts

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    iCharts is a Business Intelligence and Analytics solution for NetSuite. With this solution, users can transform their NetSuite data into interactive, real-time analytics without leaving their NetSuite dashboard. iCharts includes drag-and-drop chart creation and best-practice templates. The vendor’s value proposition is that iCharts accelerates an organization’s analytics strategy by empowering their team with the critical data-driven tools they need.

    $10,000

    per installation

    Looker

    Score8.1 out of 10
    N/ALooker is a BI application with an analytics-oriented application server that sits on top of relational data stores. It includes an end-user interface for exploring data, a reusable development paradigm for data discovery, and an API for supporting data in other systems.N/A

    Sisense

    Score6.9 out of 10
    N/ASisense is a BI software and analytics platform. With what the vendor calls their In-Chip™ and Single Stack™ technologies, users have access to a comprehensive tool to analyze and visualize large, disparate data sets without IT resources.N/A
    Pricing
    iChartsLookerSisense
    Editions & Modules
    Professional
    $10,000
    per installation
    Business
    15,000
    per installation
    Elite
    $25,000
    per installation
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    iChartsLookerSisense
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesYesYes
    Entry-level Setup Fee$3,000 per installationRequiredNo setup fee
    Additional DetailsBased on number of NetSuite licensesMust contact sales team for pricing.Must contact sales team for pricing.
    More Pricing Information
    Community Pulse
    iChartsLookerSisense
    Considered Multiple Products
    iCharts, Inc.
    No answer on this topic
    Google
    Chose Looker
    It was cheaper and less complicated. We were not ready to just into something as big as Sisense and quite frankly didn't need that level of product at the time. We also considered building our own tool but eventually realized that would be way more time and effort consuming so …
    Incentivized
    Chose Looker
    Sisense aims to do too many things, such as ETL, at the cost of not excelling at any one thing. Looker excels by keeping the focus on data exploration and doing it extremely well.
    Incentivized
    Chose Looker
    Looker is an off-the-shelf, free tool for Google business users. Other than the internal cost of time to build, we had no costs to set up what we needed to do. Knowledge sharing internally and using templates greatly reduced this cost, making the overall cost very low.
    Incentivized
    Chose Looker
    Most of the other BI tools are fairly similar in terms of charting capabilities and performance. Looker stands out with its modeling layer and SQL free end-user interface. It also has a feature-rich API enabling you to embed Looker into your own web app to customize it further …
    Incentivized
    Chose Looker
    Looker stacks up very well against the other tools we have evaluated and used. All the tools have their own pros and cons. Looker had a better edge in terms of visualizations when we chose to use it. After several updates, other tools began to have newer features. Looker still …
    Incentivized
    Chose Looker
    Unfortunately, I was not in charge of the decision to select Looker as it was before my time. I can see why the decision was made as I do see the potential. We have felt the need to supplement Looker with another free tool and, if our integrations weren't so deep and our …
    Incentivized
    Sisense Ltd
    Chose Sisense
    As someone coming from more of an enterprise tool level Sisense seemed like a step down at first. Compared to other tools in the market or tools that it replaced (Looker), it provides far better data integrations and the ability to build their data cubes meant less reliance on …
    Incentivized
    Chose Sisense
    Before purchasing Sisense and began recommending it as a solution to our clients, we tested four other BI visualization tools. All four of these ranked high on the Gartner Magic Quadrant. We researched Domo, Looker, MS Power BI and Tableau. Looker could be a better solution if …
    Incentivized
    Chose Sisense
    Sisense allows you to export individual widgets as iframes. It provides cube and row level security and can manage lots of data without interfering with the data sources. Tableau data sources were harder to manage and version. The customer support team with Sisense was head and …
    Incentivized
    Chose Sisense
    Each tool has strengths, but Sisense stands out for its ease of use, scalability, and robust data integration. We chose Sisense for its balance of robust functionality and ease of use. We are happy that it can handle complex data integrations that aligned perfectly with our …
    Incentivized
    Chose Sisense
    Sisense is a differentiator in the marketplace. They help align companies who need a BI solution and a quick and reliable way to get up to speed fast.
    Incentivized
    Chose Sisense
    Sisense does very well against most of the tools in the market. We chose this tool because of its great visualizations and easy to deploy procedures. The reports are very easy to generate and distribute them across departments and organization. It provides a great interface to …
    Incentivized
    Chose Sisense
    Burst, Tableau, Domo, Qlik, ClearStory Data, Looker
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    85 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    75 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    87 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    55 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    69 Answers
    No answers on this topic
    Features
    iChartsLookerSisense
    BI Standard Reporting
    Comparison of BI Standard Reporting features of iCharts and Looker and Sisense
    Feature
    iCharts
    9.0
    2 Ratings
    10% above category average
    Looker
    7.4
    134 Ratings
    10% below category average
    Sisense
    9.7
    47 Ratings
    17% above category average
    Customizable dashboards10.02 Ratings8.2133 Ratings10.047 Ratings
    Report Formatting Templates8.01 Ratings7.5115 Ratings9.033 Ratings
    Pixel Perfect reports00 Ratings6.5110 Ratings10.037 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of iCharts and Looker and Sisense
    Feature
    iCharts
    9.0
    2 Ratings
    12% above category average
    Looker
    6.8
    132 Ratings
    16% below category average
    Sisense
    8.8
    47 Ratings
    9% above category average
    Drill-down analysis9.02 Ratings6.3128 Ratings10.047 Ratings
    Report sharing and collaboration9.02 Ratings8.8131 Ratings7.33 Ratings
    Formatting capabilities00 Ratings6.6130 Ratings9.047 Ratings
    Integration with R or other statistical packages00 Ratings5.655 Ratings9.027 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of iCharts and Looker and Sisense
    Feature
    iCharts
    10.0
    1 Ratings
    20% above category average
    Looker
    7.9
    128 Ratings
    4% below category average
    Sisense
    10.0
    46 Ratings
    20% above category average
    Publish to Web10.01 Ratings7.7105 Ratings10.036 Ratings
    Publish to PDF00 Ratings7.8113 Ratings10.046 Ratings
    Report Versioning00 Ratings7.984 Ratings10.024 Ratings
    Report Delivery Scheduling00 Ratings8.2110 Ratings10.039 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of iCharts and Looker and Sisense
    Feature
    iCharts
    8.0
    1 Ratings
    0% above category average
    Looker
    6.6
    128 Ratings
    19% below category average
    Sisense
    9.5
    45 Ratings
    17% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.01 Ratings7.7124 Ratings10.045 Ratings
    Location Analytics / Geographic Visualization00 Ratings7.5110 Ratings9.042 Ratings
    Predictive Analytics00 Ratings4.66 Ratings9.029 Ratings
    Pattern Recognition and Data Mining00 Ratings00 Ratings10.01 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of iCharts and Looker and Sisense
    Feature
    iCharts
    8.7
    2 Ratings
    3% above category average
    Looker
    7.3
    128 Ratings
    15% below category average
    Sisense
    10.0
    45 Ratings
    16% above category average
    Multi-User Support (named login)9.02 Ratings7.5120 Ratings10.045 Ratings
    Role-Based Security Model8.02 Ratings7.2105 Ratings10.044 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)9.02 Ratings7.2122 Ratings10.045 Ratings
    Report-Level Access Control00 Ratings7.360 Ratings10.01 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of iCharts and Looker and Sisense
    Feature
    iCharts
    10.0
    2 Ratings
    25% above category average
    Looker
    5.2
    95 Ratings
    40% below category average
    Sisense
    9.7
    40 Ratings
    22% above category average
    Responsive Design for Web Access10.01 Ratings4.991 Ratings10.040 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile10.02 Ratings5.885 Ratings10.034 Ratings
    Mobile Application00 Ratings5.01 Ratings10.025 Ratings
    Best Alternatives
    iChartsLookerSisense
    Small Businesses
    Cyfe
    Score4 out of 10
    Cyfe
    Score4 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score7 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    iChartsLookerSisense
    Likelihood to Recommend
    8.0
    (2 ratings)
    8.0
    (134 ratings)
    10.0
    (58 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.2
    (8 ratings)
    8.9
    (14 ratings)
    Usability
    -
    (0 ratings)
    8.8
    (12 ratings)
    10.0
    (6 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    8.2
    (1 ratings)
    Performance
    -
    (0 ratings)
    6.0
    (1 ratings)
    8.2
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.8
    (14 ratings)
    9.0
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    7.3
    (1 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    7.1
    (3 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    8.2
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    5.0
    (1 ratings)
    8.5
    (51 ratings)
    9.1
    (47 ratings)
    Data Sources
    4.0
    (1 ratings)
    7.3
    (51 ratings)
    9.2
    (47 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    8.2
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    8.2
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    iChartsLookerSisense
    Likelihood to Recommend
    iCharts, Inc.
    The iCharts has suited our organization work as it has helped us a lot in our internal and external works. As we use iCharts for the internal team in representing the working reports and data of the business in an accurate manner. It helps in representing the presentation to the client to showcase our work and present him the data and work flow through the iCharts. As I don't found anything missing in this software.
    Read full review
    Google
    When data drives potential for new orders, Looker earns its place in our tech stack. If, on the other hand, we are hoping for pipeline generation, Looker is useful if you are willing to repeatedly go check customer utilizations .... it is not appropriate if you are hoping to automate data analysis for this purpose.
    Incentivized
    Read full review
    Sisense Ltd
    I believe Sisense is perfectly suited for any organization of any size that have access to the proper resources, as the tool is very expensive. The data connectors come in all shapes and sizes out of the box, which allows a great deal of data control within the ElastiCubes. Additionally, while the platform only runs on Windows platforms, the web application can be accessed on any client: mobile, Apple, Windows, etc. This allows a much more flexible user experience, resulting in data and dashboards reaching further than any other tool.
    Incentivized
    Read full review
    Pros
    iCharts, Inc.
    • Their new platform is easy to navigate
    • We had a dedicated support person to help set up searches and train in the use of iCharts
    • Separate Dashboards for each group
    Incentivized
    Read full review
    Google
    • Show visited pages - sessions, pageviews - which programs are viewed the most.
    • Displays session source/medium views to see where users are coming from.
    • It shows the video titles, URLs, and event counts so we can monitor the performance of our videos.
    • It gives a graphic face to the numbers, such as using bar charts, pie graphs, and other charts to show user trends or which channels are driving engagement.
    • Our clients like to see the top pages visited for a month.
    • I like the drop-and-drag approach, and building charts is a little easier than it was before.
    Incentivized
    Read full review
    Sisense Ltd
    • Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
    • Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
    • Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.
    Incentivized
    Read full review
    Cons
    iCharts, Inc.
    • The new platform has limitations on colors and sizing
    • iCharts seem to have closed its doors without notification and now we have a product with no support
    Incentivized
    Read full review
    Google
    • Documentation is scarce, and very difficult to find when you need it.
    • Pricing is unclear, particularly as you look to scale your reports across the business.
    • Data from other sources is not represented in the system as well as first party Google services.
    Incentivized
    Read full review
    Sisense Ltd
    • The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
    • Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
    • If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.
    Read full review
    Likelihood to Renew
    iCharts, Inc.
    No answers on this topic
    Google
    I give it this rating because it deems as effective, I am able to complete majority of my tasks using this app. It is very helpful when analyzing the data provided and shown in the app and it's just overall a great app for Operational use, despite the small hiccups it has (live data).
    Incentivized
    Read full review
    Sisense Ltd
    I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed. I would also like to say that the support and professionalism from the SiSense team has been excellent.
    Read full review
    Usability
    iCharts, Inc.
    No answers on this topic
    Google
    Looker is relatively easy to use, even as it is set up. The customers for the front-end only have issues with the initial setup for looker ml creations. Other "looks" are relatively easy to set up, depending on the ETL and the data which is coming into Looker on a regular basis.
    Incentivized
    Read full review
    Sisense Ltd
    New V5 is ground floor of an exciting collection of possibilities. Weekly Sisense developers come up with new functionality that they share with us in their forums. The move to HTML5 has been pleasing in that widgets auto size themselves into appropriate forms in the board but everyone of them can be popped out to full page size to be looked at in more detail
    Read full review
    Reliability and Availability
    iCharts, Inc.
    No answers on this topic
    Google
    No objections
    Incentivized
    Read full review
    Sisense Ltd
    There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.
    Read full review
    Performance
    iCharts, Inc.
    No answers on this topic
    Google
    Somehow resources heavy, both on server and client. I recommned at least 50Mbs data rate and high performance desktop comouter to be abke to run comolex tasks and configure larger amount of data. On the other hand, the client does not need to worry when viewing, the performance is usually ok
    Incentivized
    Read full review
    Sisense Ltd
    SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.
    Read full review
    Support Rating
    iCharts, Inc.
    No answers on this topic
    Google
    Never had to work with support for issues. Any questions we had, they would respond promptly and clearly. The one-time setup was easy, by reading documentation. If the feature is not supported, they will add a feature request. In this case, LDAP support was requested over OKTA. They are looking into it.
    Incentivized
    Read full review
    Sisense Ltd
    SiSense's support ninjas are very knowledgeable and are exceptionally responsive. So far, all of the issues we ran into were resolved within minimum time. My sense of dealing with the support staff at SiSense is that they are very focused on not just answering your immediate question, but also to delve into the cause of the matter.
    Read full review
    In-Person Training
    iCharts, Inc.
    No answers on this topic
    Google
    No answers on this topic
    Sisense Ltd
    Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.
    Read full review
    Online Training
    iCharts, Inc.
    No answers on this topic
    Google
    No answers on this topic
    Sisense Ltd
    Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.
    Read full review
    Implementation Rating
    iCharts, Inc.
    No answers on this topic
    Google
    Very satisfied, easy to implement
    Incentivized
    Read full review
    Sisense Ltd
    Remember to migrate the plugins. The documentation however is pretty straight forward.
    Read full review
    Alternatives Considered
    iCharts, Inc.
    I haven't experience any other alternative product of this.
    Read full review
    Google
    Looker Studio, you can easily report on data from various sources without programming. Looker Studio is available at no charge for creators and report viewers. Enterprise customers who upgrade to Looker Studio Pro will receive support and expanded administrative features, including team content management. So it's good.
    Incentivized
    Read full review
    Sisense Ltd
    1) Easy to use, really, there is nothing too much to say. The set up is easy and not confusing. You can use it internally or externally.
    2) Customer Service, having spoken to various product reps from similar industry. Sisense rep provides you with the best support to get started, and it is really appreciated.
    Read full review
    Contract Terms and Pricing Model
    iCharts, Inc.
    No answers on this topic
    Google
    Perfect price to performance
    Incentivized
    Read full review
    Sisense Ltd
    No answers on this topic
    Scalability
    iCharts, Inc.
    No answers on this topic
    Google
    No answers on this topic
    Sisense Ltd
    Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.
    Read full review
    Return on Investment
    iCharts, Inc.
    No answers on this topic
    Google
    • Looker has a poignant impact on our business's ROI objectives. As an advertising exchange we have specific goals for daily requests and fill, and having premade Looks to monitor this is an integral piece of our operational capability
    • To facilitate an efficient monthly billing cycle in our organization, Looker is essential to track estimated revenue and impression delivery by publisher. Without the Looks we have set up, we would spend considerably more time and effort segmenting revenue by vertical.
    • Looker's unique value proposition is making analytical tools more digestible to people without conventional analytical experience. Other competing tools like Tableau require considerably more training and context to successfully use, and the ability to easily plot different visualizations is one of its greatest selling points.
    Incentivized
    Read full review
    Sisense Ltd
    • Report development time is reduced from 2~3 days to 2~3 hours.
    • Report querying time is improved from 0.5~10 mins to 2~30 seconds.
    • A 2-staff team delivers 10 times the BI output that we did on the old system.
    • We were able to deliver BI and data analysis for all business functions instead of a very limited group of users
    Read full review
    ScreenShots

    iCharts Screenshots

    Product screenshotProduct screenshot

    Looker Screenshots

    Screenshot of a Looker dashboard with a geo chart.