Looker vs Sisense | TrustRadius

What users are saying about

Score 8.3 out of 10

Based on 128 reviews and ratings

Score 8.3 out of 10

Based on 102 reviews and ratings

Feature Rating Comparison

Looker

Sisense

Pixel Perfect reports

Customizable dashboards

Report Formatting Templates

Looker

Sisense

Drill-down analysis

Formatting capabilities

Integration with R or other statistical packages

Report sharing and collaboration

Looker

Sisense

Publish to Web

Publish to PDF

Report Versioning

Report Delivery Scheduling

Looker

Sisense

Pre-built visualization formats (heatmaps, scatter plots etc.)

Location Analytics / Geographic Visualization

Predictive Analytics

Looker

Sisense

Multi-User Support (named login)

Role-Based Security Model

Multiple Access Permission Levels (Create, Read, Delete)

Looker

Sisense

Responsive Design for Web Access

Dedicated iOS Application

Dedicated Android Application

Dashboard / Report / Visualization Interactivity on Mobile

Pros

Incredibly advanced analytics tool that is even more capable if you learn how to use LookML which is Looker's custom programming language.
Quick access to the raw data that is being visualized allows you to spot check for data integrity.
My usage with Looker is limited because of our integration but, having seen their updates over time, the integrations with Slack, Salesforce, and other tools appear to greatly improve organizations' workflows.

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Verified User

Director in Product Management

Computer Software Company, 11-50 employees

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Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.

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Data Engineer

InterfolioInternet, 51-200 employees

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Cons

Mobile viewing is HTML based, not always highly viewable.
Basic operations can be difficult to achieve. There is a function called table calculations which allows this.
Running on a single server, the entire instance can slow down if even one user schedules a large dashboard.

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Verified User

Director in Finance and Accounting

Internet Company, 201-500 employees

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The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.

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Verified User

C-Level Executive in Corporate

Management Consulting Company, 11-50 employees

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Likelihood to Renew

Looker 9.0

Based on 4 answers

We've been very happy with Looker so far, and all teams in the organization are starting to see its value, and use it on a frequent basis. It has quickly become our accessible "source of truth" for all data/metrics.

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Verified User

Director in Corporate

Internet Company, 51-200 employees

View all 4 answers on this topic

Sisense 8.9

Based on 14 answers

I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed.I would also like to say that the support and professionalism from the SiSense team has been excellent.

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Verified User

Analyst in Marketing

Retail Company, 51-200 employees

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Usability

No score

No answers yet

No answers on this topic

Sisense 7.3

Based on 4 answers

New V5 is ground floor of an exciting collection of possibilities. Weekly Sisense developers come up with new functionality that they share with us in their forums. The move to HTML5 has been pleasing in that widgets auto size themselves into appropriate forms in the board but everyone of them can be popped out to full page size to be looked at in more detail

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Director of Data and Innovations

GOAL AcademyPrimary/Secondary Education, 201-500 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

Sisense 8.2

Based on 1 answer

There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.

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Head Analyst

Wbliskosci.plInternet, 11-50 employees

View all 1 answers on this topic

Performance

No score

No answers yet

No answers on this topic

Sisense 8.2

Based on 1 answer

SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.

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Head Analyst

Wbliskosci.plInternet, 11-50 employees

View all 1 answers on this topic

Support Rating

Looker 10.0

Based on 2 answers

Looker support specialists are heroes. They are knowledgeable, smart, and always vouch for your success. The availability is super quick, and even if there is no current solution for my problem, they will address it and voice it as feedback for a product.

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Jasmeet S Babra

Data Analyst

Snap Inc.Information Technology and Services, 1001-5000 employees

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Sisense 10.0

Based on 5 answers

SiSense's support ninjas are very knowledgeable and are exceptionally responsive. So far, all of the issues we ran into were resolved within minimum time. My sense of dealing with the support staff at SiSense is that they are very focused on not just answering your immediate question, but also to delve into the cause of the matter.

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Lead Data Scientist

WorkshareComputer Software, 51-200 employees

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In-Person Training

No score

No answers yet

No answers on this topic

Sisense 7.3

Based on 1 answer

Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.

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Head Analyst

Wbliskosci.plInternet, 11-50 employees

View all 1 answers on this topic

Online Training

No score

No answers yet

No answers on this topic

Sisense 8.2

Based on 1 answer

Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.

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Head Analyst

Wbliskosci.plInternet, 11-50 employees

View all 1 answers on this topic

Implementation Rating

No score

No answers yet

No answers on this topic

Sisense 7.1

Based on 3 answers

Remember to migrate the plugins. The documentation however is pretty straight forward.

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BI Architect

PluripharmHospital & Health Care, 51-200 employees

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Alternatives Considered

Looker stacks up very well against the other tools we have evaluated and used. All the tools have their own pros and cons. Looker had a better edge in terms of visualizations when we chose to use it. After several updates, other tools began to have newer features. Looker still stands competitive.

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Vice President, Mobile technology

Bank of America Merrill LynchFinancial Services, 10,001+ employees

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1) Easy to use, really, there is nothing too much to say. The set up is easy and not confusing. You can use it internally or externally.

2) Customer Service, having spoken to various product reps from similar industry. Sisense rep provides you with the best support to get started, and it is really appreciated.

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Verified User

Employee in Other

Computer Software Company, 11-50 employees

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Scalability

No score

No answers yet

No answers on this topic

Sisense 8.2

Based on 1 answer

Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.

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Head Analyst

Wbliskosci.plInternet, 11-50 employees

View all 1 answers on this topic

Return on Investment

No answers on this topic

Report development time is reduced from 2~3 days to 2~3 hours.
Report querying time is improved from 0.5~10 mins to 2~30 seconds.
A 2-staff team delivers 10 times the BI output that we did on the old system.
We were able to deliver BI and data analysis for all business functions instead of a very limited group of users

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Hui (Ken) Zheng

Senior Insight Lead

WaveAccounting, 51-200 employees

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Screenshots

See All (3) Looker Screenshots

See All (3) Sisense Screenshots

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Looker Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Sisense Editions & Modules

Modules

SAP Connector	¹

Per User per Month

Additional Pricing Details

—

Rating Summary

Looker

Sisense

Looker

Sisense

Looker

Sisense

Looker

Sisense

Looker

Sisense

Looker

Sisense

Looker

Sisense

Looker

Sisense

Looker

Sisense

Looker

Sisense

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