What users are saying about
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121 Ratings
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Top Rated
101 Ratings

Looker

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121 Ratings
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Score 8.3 out of 100

Sisense

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Top Rated
101 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Looker

If you're a company who's been in business for a few years, and can afford a Looker license, then I wouldn't really look anywhere else. We've looked at a TON of data analytics/BI tools over the years and Looker is, by far, the best we've seen. However, that comes with a cost. If you're a new startup, Looker probably isn't appropriate for you because of the cost.
Anonymous | TrustRadius Reviewer

Sisense

I believe Sisense is perfectly suited for any organization of any size that have access to the proper resources, as the tool is very expensive. The data connectors come in all shapes and sizes out of the box, which allows a great deal of data control within the ElastiCubes. Additionally, while the platform only runs on Windows platforms, the web application can be accessed on any client: mobile, Apple, Windows, etc. This allows a much more flexible user experience, resulting in data and dashboards reaching further than any other tool.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Looker
7.4
Sisense
8.4
Pixel Perfect reports
Looker
6.9
Sisense
7.4
Customizable dashboards
Looker
8.1
Sisense
9.1
Report Formatting Templates
Looker
7.3
Sisense
8.6

Ad-hoc Reporting

Looker
7.7
Sisense
8.1
Drill-down analysis
Looker
8.3
Sisense
8.5
Formatting capabilities
Looker
7.4
Sisense
8.2
Integration with R or other statistical packages
Looker
6.3
Sisense
8.5
Report sharing and collaboration
Looker
8.6
Sisense
7.3

Report Output and Scheduling

Looker
7.9
Sisense
8.7
Publish to Web
Looker
8.0
Sisense
9.1
Publish to PDF
Looker
7.9
Sisense
8.9
Report Versioning
Looker
7.4
Sisense
8.3
Report Delivery Scheduling
Looker
8.5
Sisense
8.3

Data Discovery and Visualization

Looker
6.6
Sisense
8.6
Pre-built visualization formats (heatmaps, scatter plots etc.)
Looker
7.5
Sisense
8.8
Location Analytics / Geographic Visualization
Looker
7.8
Sisense
8.7
Predictive Analytics
Looker
4.6
Sisense
8.3

Access Control and Security

Looker
8.5
Sisense
8.5
Multi-User Support (named login)
Looker
8.8
Sisense
8.9
Role-Based Security Model
Looker
8.3
Sisense
8.6
Multiple Access Permission Levels (Create, Read, Delete)
Looker
8.4
Sisense
8.0

Mobile Capabilities

Looker
6.0
Sisense
7.6
Responsive Design for Web Access
Looker
7.4
Sisense
8.1
Dedicated iOS Application
Looker
5.0
Sisense
7.3
Dedicated Android Application
Looker
5.0
Sisense
8.0
Dashboard / Report / Visualization Interactivity on Mobile
Looker
6.8
Sisense
7.3

Pros

Looker

  • Incredibly advanced analytics tool that is even more capable if you learn how to use LookML which is Looker's custom programming language.
  • Quick access to the raw data that is being visualized allows you to spot check for data integrity.
  • My usage with Looker is limited because of our integration but, having seen their updates over time, the integrations with Slack, Salesforce, and other tools appear to greatly improve organizations' workflows.
Anonymous | TrustRadius Reviewer

Sisense

  • Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
  • Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
  • Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.
Andrew Goss | TrustRadius Reviewer

Cons

Looker

  • Mobile viewing is HTML based, not always highly viewable.
  • Basic operations can be difficult to achieve. There is a function called table calculations which allows this.
  • Running on a single server, the entire instance can slow down if even one user schedules a large dashboard.
Anonymous | TrustRadius Reviewer

Sisense

  • The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
  • Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
  • If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Looker

Looker 9.0
Based on 4 answers
We've been very happy with Looker so far, and all teams in the organization are starting to see its value, and use it on a frequent basis. It has quickly become our accessible "source of truth" for all data/metrics.
Anonymous | TrustRadius Reviewer

Sisense

Sisense 8.9
Based on 14 answers
I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed.I would also like to say that the support and professionalism from the SiSense team has been excellent.
Anonymous | TrustRadius Reviewer

Usability

Looker

No score
No answers yet
No answers on this topic

Sisense

Sisense 7.3
Based on 4 answers
New V5 is ground floor of an exciting collection of possibilities. Weekly Sisense developers come up with new functionality that they share with us in their forums. The move to HTML5 has been pleasing in that widgets auto size themselves into appropriate forms in the board but everyone of them can be popped out to full page size to be looked at in more detail
Daniel Colussi | TrustRadius Reviewer

Reliability and Availability

Looker

No score
No answers yet
No answers on this topic

Sisense

Sisense 8.2
Based on 1 answer
There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.
Michał Becker | TrustRadius Reviewer

Performance

Looker

No score
No answers yet
No answers on this topic

Sisense

Sisense 8.2
Based on 1 answer
SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.
Michał Becker | TrustRadius Reviewer

Support

Looker

Looker 10.0
Based on 2 answers
Looker support specialists are heroes. They are knowledgeable, smart, and always vouch for your success. The availability is super quick, and even if there is no current solution for my problem, they will address it and voice it as feedback for a product.
Jasmeet S Babra | TrustRadius Reviewer

Sisense

Sisense 10.0
Based on 5 answers
SiSense's support ninjas are very knowledgeable and are exceptionally responsive. So far, all of the issues we ran into were resolved within minimum time. My sense of dealing with the support staff at SiSense is that they are very focused on not just answering your immediate question, but also to delve into the cause of the matter.
Wicus Verhoef | TrustRadius Reviewer

In-Person Training

Looker

No score
No answers yet
No answers on this topic

Sisense

Sisense 7.3
Based on 1 answer
Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.
Michał Becker | TrustRadius Reviewer

Online Training

Looker

No score
No answers yet
No answers on this topic

Sisense

Sisense 8.2
Based on 1 answer
Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.
Michał Becker | TrustRadius Reviewer

Implementation

Looker

No score
No answers yet
No answers on this topic

Sisense

Sisense 7.1
Based on 3 answers
Remember to migrate the plugins. The documentation however is pretty straight forward.
Holke Visser | TrustRadius Reviewer

Alternatives Considered

Looker

Looker stacks up very well against the other tools we have evaluated and used. All the tools have their own pros and cons. Looker had a better edge in terms of visualizations when we chose to use it. After several updates, other tools began to have newer features. Looker still stands competitive.
Purav Vaidya | TrustRadius Reviewer

Sisense

1) Easy to use, really, there is nothing too much to say. The set up is easy and not confusing. You can use it internally or externally.
2) Customer Service, having spoken to various product reps from similar industry. Sisense rep provides you with the best support to get started, and it is really appreciated.
Anonymous | TrustRadius Reviewer

Scalability

Looker

No score
No answers yet
No answers on this topic

Sisense

Sisense 8.2
Based on 1 answer
Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.
Michał Becker | TrustRadius Reviewer

Return on Investment

Looker

No answers on this topic

Sisense

  • Report development time is reduced from 2~3 days to 2~3 hours.
  • Report querying time is improved from 0.5~10 mins to 2~30 seconds.
  • A 2-staff team delivers 10 times the BI output that we did on the old system.
  • We were able to deliver BI and data analysis for all business functions instead of a very limited group of users
Hui (Ken) Zheng | TrustRadius Reviewer

Pricing Details

Looker

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Looker Editions & Modules

Additional Pricing Details

Sisense

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Sisense Editions & Modules

Modules
SAP Connector1
  1. Per User per Month
Additional Pricing Details

Add comparison