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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iContact

    Score6.8 out of 10
    N/AiContact is an email marketing solution that was acquired by Vocus in 2012. The product is integrated with Facebook and Twitter and is aimed at SMBs with unlimited sending as a key feature.

    $14

    per month

    Meta Business Manager

    Score7.1 out of 10
    N/AMeta Business Manager (formerly Facebook Business Manager, or Pages Manager) is a mobile app that supports management of up to 50 Facebook pages from a smart phone or tablet, allowing social media managers to see activity, post updates, and respond immediately to customers.N/A
    Pricing
    iContactMeta Business Manager
    Editions & Modules
    1500 Users
    $15.00
    per month
    2500 Users
    $25.00
    per month
    5000 Users
    $45.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    iContactMeta Business Manager
    Free Trial
    NoNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    iContactMeta Business Manager
    Considered Both Products
    iContact
    No answer on this topic
    Meta Platforms Inc
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    77%
    Would buy again
    20 Answers
    Delivers good value for the price
    No answers on this topic
    83%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    No answers on this topic
    77%
    Happy with the feature set
    20 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    76%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    73%
    Implementation went as expected
    16 Answers
    Features
    iContactMeta Business Manager
    Email & Online Marketing
    Comparison of Email & Online Marketing features of iContact and Meta Business Manager
    Feature
    iContact
    6.6
    26 Ratings
    20% below category average
    Meta Business Manager
    -
    Ratings
    WYSIWYG email editor7.024 Ratings00 Ratings
    Dynamic content7.021 Ratings00 Ratings
    Ability to test dynamic content5.021 Ratings00 Ratings
    Landing pages7.014 Ratings00 Ratings
    A/B testing5.017 Ratings00 Ratings
    Mobile optimization7.021 Ratings00 Ratings
    Email deliverability reporting7.025 Ratings00 Ratings
    List management8.025 Ratings00 Ratings
    Triggered drip sequences6.015 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of iContact and Meta Business Manager
    Feature
    iContact
    8.0
    26 Ratings
    5% above category average
    Meta Business Manager
    -
    Ratings
    Dashboards8.026 Ratings00 Ratings
    Standard reports8.025 Ratings00 Ratings
    Custom reports8.015 Ratings00 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of iContact and Meta Business Manager
    Feature
    iContact
    7.0
    1 Ratings
    15% below category average
    Meta Business Manager
    -
    Ratings
    URL Validation7.01 Ratings00 Ratings
    Link Tracking7.01 Ratings00 Ratings
    Image Validation7.01 Ratings00 Ratings
    Inbox Display7.01 Ratings00 Ratings
    Email Accessibility Tools7.01 Ratings00 Ratings
    Spelling and Grammar Check7.01 Ratings00 Ratings
    Spam Testing7.01 Ratings00 Ratings
    Email Previews7.01 Ratings00 Ratings
    Listening/monitoring
    Comparison of Listening/monitoring features of iContact and Meta Business Manager
    Feature
    iContact
    -
    Ratings
    Meta Business Manager
    5.7
    44 Ratings
    29% below category average
    Boolean keyword searches00 Ratings5.427 Ratings
    Filtering out noise/spam00 Ratings4.134 Ratings
    Sentiment analysis00 Ratings5.829 Ratings
    Broad channel coverage00 Ratings7.432 Ratings
    Publishing
    Comparison of Publishing features of iContact and Meta Business Manager
    Feature
    iContact
    -
    Ratings
    Meta Business Manager
    7.0
    60 Ratings
    15% below category average
    Content planning and scheduling00 Ratings7.860 Ratings
    Audience targeting00 Ratings7.957 Ratings
    Content optimization00 Ratings6.855 Ratings
    Workflow management00 Ratings5.645 Ratings
    Engagement
    Comparison of Engagement features of iContact and Meta Business Manager
    Feature
    iContact
    -
    Ratings
    Meta Business Manager
    7.1
    52 Ratings
    14% below category average
    Automated routing and prioritization00 Ratings7.242 Ratings
    Customer interaction histories00 Ratings7.547 Ratings
    Bulk actions00 Ratings6.734 Ratings
    Marketing
    Comparison of Marketing features of iContact and Meta Business Manager
    Feature
    iContact
    -
    Ratings
    Meta Business Manager
    7.7
    57 Ratings
    0% below category average
    Lead generation00 Ratings7.748 Ratings
    Content marketing00 Ratings7.752 Ratings
    Paid media management00 Ratings7.949 Ratings
    Campaigns and promotions00 Ratings7.653 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of iContact and Meta Business Manager
    Feature
    iContact
    -
    Ratings
    Meta Business Manager
    5.8
    60 Ratings
    36% below category average
    Twitter00 Ratings5.512 Ratings
    Facebook00 Ratings8.359 Ratings
    LinkedIn00 Ratings5.512 Ratings
    Google+00 Ratings5.57 Ratings
    Instagram00 Ratings7.945 Ratings
    Pinterest00 Ratings1.07 Ratings
    YouTube00 Ratings6.514 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of iContact and Meta Business Manager
    Feature
    iContact
    -
    Ratings
    Meta Business Manager
    6.9
    58 Ratings
    11% below category average
    Campaign success analytics00 Ratings7.757 Ratings
    Real-time tracking00 Ratings7.353 Ratings
    Competitor analysis00 Ratings5.736 Ratings
    Account management
    Comparison of Account management features of iContact and Meta Business Manager
    Feature
    iContact
    -
    Ratings
    Meta Business Manager
    7.9
    59 Ratings
    0% below category average
    Role-based user permissions & privileges00 Ratings7.656 Ratings
    Mobile access00 Ratings8.356 Ratings
    Best Alternatives
    iContactMeta Business Manager
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Sendible
    Score7.2 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Emplifi
    Score8.9 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    iContactMeta Business Manager
    Likelihood to Recommend
    8.0
    (45 ratings)
    6.2
    (60 ratings)
    Likelihood to Renew
    3.4
    (19 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (6 ratings)
    6.1
    (26 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (9 ratings)
    6.1
    (14 ratings)
    Online Training
    1.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.5
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    iContactMeta Business Manager
    Likelihood to Recommend
    iContact
    I would only recommend it if someone was a small business. I think they are the best suited for companies who will send out a coupon or offer here and there. The most recent updates made it more complicated to use for more complicated processes. It is easy to train someone on the program, and so quick to learn. But I would also only stick to the simpler things. I also think the colorful templates are great, and show great creativity. But again, it is hard to justify recommending the program when it isn't WYSIWYG.
    Incentivized
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    Meta Platforms Inc
    Meta Business Manger is well suited for large/medium and small organisations with single or multiple stake holders and products. It works very efficiently. Cases where app events are defined for android and iOS, it work wonders for campaign measurement and campaign level targeting. Meta Business Manager is very appropriate for running financial, educational, real estate, e-commerce related ads. Meta Business Manager is not appropriate if you have are into enterprise sales.
    Read full review
    Pros
    iContact
    • Contact management. iContact is really great for entering all your contact. You are able to put them onto different lists, and let them choose which lists they would like to be a part of as well. There are many data fields provided to fill in information.
    • Emailing. We use the email feature at least once a month. They are always improving and adding new features, which is very helpful in presenting content in a new and exciting way to our readers. There are many options with remade templates and themes, or you can add your own.
    • Insights. It is really helpful being able to have the data to see what is working and what isn't. It is nice to be able to go back and see how things went in the past compared to now. Opens, clicks, shares, etc.
    Incentivized
    Read full review
    Meta Platforms Inc
    • Helps drive more efficient CPCs and CPMs than other social channels
    • Targets users outside of working hours
    • Helps grow Retargeting pools to use on other channels
    • Meta Business Manager's AI does a great job in identifying our ICP based off intent signals
    Incentivized
    Read full review
    Cons
    iContact
    • We also would like to send transactional messages which don't require an opt-out, this is a challenge with iContact. (May be a feature with pro?)
    • The regular version of iContact doesn't support event management or logic flows for automated messaging.
    • Custom form fields have limited field type options (can't build a drop-down).
    Incentivized
    Read full review
    Meta Platforms Inc
    • You have to look in multiple places for a full range of analytics
    • The way it handles ad spend can be unpredictable, so if you're on a budget, you have to make sure you're really watching your ad spend
    • For as much as Meta Business Manager pushes stories, reels, etc., the editing tools for this kind of content are limited or nonexistent.
    Incentivized
    Read full review
    Likelihood to Renew
    iContact
    iContact has been a quick and easy way to send any announcements and news directly to email and social media subscribers. Its tracking and reporting capabilities turn a simple email into a marketing campaign that can be used as a tool to efficiently gauge reader response and customer satisfaction, and ultimately to reach potential customers. The consistency and excellent customer service is what makes this program a pleasant experience.
    Read full review
    Meta Platforms Inc
    No answers on this topic
    Usability
    iContact
    I rate iContact as an easy to use program due to its user friendly dashboard and user interface. Most companies of small to medium size do not have a dedicated marketer, therefore it is someone multitasking who may or may not have this kind of experience. iContact makes it relatively simple and can actually expand one's knowledge in the area of business promotion.
    Incentivized
    Read full review
    Meta Platforms Inc
    The UI is easy and intuitive for any beginner, but it also has a lot of depth for more advanced users. There have been very few cases where I could not do something I wanted to do regarding media buying. However, there are big limitations regarding account management, admin settings, and user appeals.
    Incentivized
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    Reliability and Availability
    iContact
    iContact is regularly up and running. Only once has it been unavailable for maintenance, which is to be expected and even desired for optimal performance when needed.
    Read full review
    Meta Platforms Inc
    No answers on this topic
    Support Rating
    iContact
    They have always been responsive to any issues or concerns that have arisen with our account. Our customer account manager participates in our monthly county-wide communicators meetings via telephone to ensure that we are getting the most from the service. He also analyzes our lists to help us weed out inactive contacts.
    Incentivized
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    Meta Platforms Inc
    Facebook is notoriously difficult to access for help and FBM is no exception. Only the chat feature will get someone in touch with you and then there is very limited help. The most they do is send links from their 'help section' without really offering much help at all. Business owners and directors need a person on the phone that can understand the problem and help fix it, not 'helpful links that have already been tried.
    Incentivized
    Read full review
    Online Training
    iContact
    The templates are difficult to customize, and they don't render well in email platforms
    Read full review
    Meta Platforms Inc
    No answers on this topic
    Implementation Rating
    iContact
    i wouldn't be using it if i wasn't satisfied. time is money
    Read full review
    Meta Platforms Inc
    No answers on this topic
    Alternatives Considered
    iContact
    I didn't have a say in the decision because I wasn't with the company at the time. I listed HubSpot here because I know we used it in conjunction with iContact for email automation, but HubSpot Email was only recently built-out to the point where it is today. Now, iContact and HubSpot are no longer integrated.
    Read full review
    Meta Platforms Inc
    Facebook is a well-known platform that has to be utilized. It allows us to reach so many new customers and potential patients for our clients. As well as allows us to interact with them consistently and keep them informed or advertise to a new niche of people. The best part about Facebook Business Manager is its usability and reach!
    Read full review
    Scalability
    iContact
    iContact stays the same with the number of users added or taken away. It certainly remains reliable despite increased usage, and so, can be considered scaleable in that aspect.
    Read full review
    Meta Platforms Inc
    No answers on this topic
    Return on Investment
    iContact
    • We have a template for webinars that we send every month. We just edit it and send. This couldn't be easier (once you know where to find it).
    • We like the breakdown of statistics in the dashboard. They're easy to read.
    • iContact isn't a comprehensive solution, so it is only one of a few products we use for marketing.
    Incentivized
    Read full review
    Meta Platforms Inc
    • Pro: It gives me a central place to manage my Page.
    • Pro: There are a lot of options to take advantage of, like Ads, available, which I hope to use more in the future.
    • Pro: The pixel has allowed me to connect Facebook data with my website, and has been a good referral source.
    • Con: There is so much I don't use because it is so complicated. I know I could get more use of it, but it's not going to happen anytime soon, and probably without help.
    Incentivized
    Read full review
    ScreenShots