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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iContact

    Score6.8 out of 10
    N/AiContact is an email marketing solution that was acquired by Vocus in 2012. The product is integrated with Facebook and Twitter and is aimed at SMBs with unlimited sending as a key feature.

    $14

    per month

    Snagajob

    Score6.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    Snagajob, or Snag (including technology from PeopleMatter acquired June 2016) is a recruiting and job posting marketplace and platform, designed to fit the specific needs of service-industry brands. Users can find applicants, hire employees, train workers, schedule teams, and evaluate performance using the Snag / Snagajob platform.N/A
    Pricing
    iContactSnagajob
    Editions & Modules
    1500 Users
    $15.00
    per month
    2500 Users
    $25.00
    per month
    5000 Users
    $45.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    iContactSnagajob
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—PeopleMatter is priced per location per month. The pricing is consistent for predictable budgeting and planning – as customers add additional locations, fees increase.
    More Pricing Information
    Community Pulse
    iContactSnagajob
    Considered Both Products
    iContact
    No answer on this topic
    Snagajob
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    iContactSnagajob
    Email & Online Marketing
    Comparison of Email & Online Marketing features of iContact and Snagajob (Snag)
    Feature
    iContact
    6.6
    26 Ratings
    20% below category average
    Snagajob (Snag)
    -
    Ratings
    WYSIWYG email editor7.024 Ratings00 Ratings
    Dynamic content7.021 Ratings00 Ratings
    Ability to test dynamic content5.021 Ratings00 Ratings
    Landing pages7.014 Ratings00 Ratings
    A/B testing5.017 Ratings00 Ratings
    Mobile optimization7.021 Ratings00 Ratings
    Email deliverability reporting7.025 Ratings00 Ratings
    List management8.025 Ratings00 Ratings
    Triggered drip sequences6.015 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of iContact and Snagajob (Snag)
    Feature
    iContact
    8.0
    26 Ratings
    5% above category average
    Snagajob (Snag)
    -
    Ratings
    Dashboards8.026 Ratings00 Ratings
    Standard reports8.025 Ratings00 Ratings
    Custom reports8.015 Ratings00 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of iContact and Snagajob (Snag)
    Feature
    iContact
    7.0
    1 Ratings
    15% below category average
    Snagajob (Snag)
    -
    Ratings
    URL Validation7.01 Ratings00 Ratings
    Link Tracking7.01 Ratings00 Ratings
    Image Validation7.01 Ratings00 Ratings
    Inbox Display7.01 Ratings00 Ratings
    Email Accessibility Tools7.01 Ratings00 Ratings
    Spelling and Grammar Check7.01 Ratings00 Ratings
    Spam Testing7.01 Ratings00 Ratings
    Email Previews7.01 Ratings00 Ratings
    Best Alternatives
    iContactSnagajob
    Small Businesses
    Mad Mimi
    Score10 out of 10
    LinkedIn Jobs
    Score7.9 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Glassdoor
    Score7.2 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Handshake Talent Engagement Suite
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    iContactSnagajob
    Likelihood to Recommend
    8.0
    (45 ratings)
    6.2
    (19 ratings)
    Likelihood to Renew
    3.4
    (19 ratings)
    9.0
    (3 ratings)
    Usability
    8.0
    (6 ratings)
    8.6
    (4 ratings)
    Availability
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (9 ratings)
    4.7
    (3 ratings)
    Online Training
    1.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.5
    (2 ratings)
    8.2
    (1 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    iContactSnagajob
    Likelihood to Recommend
    iContact
    I would only recommend it if someone was a small business. I think they are the best suited for companies who will send out a coupon or offer here and there. The most recent updates made it more complicated to use for more complicated processes. It is easy to train someone on the program, and so quick to learn. But I would also only stick to the simpler things. I also think the colorful templates are great, and show great creativity. But again, it is hard to justify recommending the program when it isn't WYSIWYG.
    Incentivized
    Read full review
    Snagajob
    PeopleMatter is well suited for location based, hourly hiring, and I would highly recommend it for onboarding in any scenario. It is not well suited today for corporate or professional recruiting. The onboarding and compliance components serve all audiences very well.
    Read full review
    Pros
    iContact
    • Contact management. iContact is really great for entering all your contact. You are able to put them onto different lists, and let them choose which lists they would like to be a part of as well. There are many data fields provided to fill in information.
    • Emailing. We use the email feature at least once a month. They are always improving and adding new features, which is very helpful in presenting content in a new and exciting way to our readers. There are many options with remade templates and themes, or you can add your own.
    • Insights. It is really helpful being able to have the data to see what is working and what isn't. It is nice to be able to go back and see how things went in the past compared to now. Opens, clicks, shares, etc.
    Incentivized
    Read full review
    Snagajob
    • Simplifies the On-boarding process. Easy to find and sort through applicants based on the individual store needs. Ensures all onboarding is complete before moving forward with the new hire.
    • Integrations aid us in ensuring data flows through all systems based on our needs. Ensure the data is correct and duplicate entries no longer need to be made.
    • Customer service is quick to answer and solve your questions.
    • System is simple to use, our restaurant managers love the look and feel of the product.
    Read full review
    Cons
    iContact
    • We also would like to send transactional messages which don't require an opt-out, this is a challenge with iContact. (May be a feature with pro?)
    • The regular version of iContact doesn't support event management or logic flows for automated messaging.
    • Custom form fields have limited field type options (can't build a drop-down).
    Incentivized
    Read full review
    Snagajob
    • I wish PeopleMatter had an option to limit the visibility of attachments. The MyDocuments section allows one to upload important documents pertaining to the employee but because we use PeopleMatter like an online employee file... there are just some things the employee does not need to see.
    • PeopleMatter has an option to have the employer upload documents they wish new hires to view and sign before their first day (i.e. policies, handbooks, etc.). However, it would be nice to make certain documents available to the job that the document pertains to. For example, there is a delivery driver statement that should be reviewed and signed by delivery drivers but this document shows up for all the other positions too such as for servers, cooks, and bartenders who do not need to read or review this document.
    Read full review
    Likelihood to Renew
    iContact
    iContact has been a quick and easy way to send any announcements and news directly to email and social media subscribers. Its tracking and reporting capabilities turn a simple email into a marketing campaign that can be used as a tool to efficiently gauge reader response and customer satisfaction, and ultimately to reach potential customers. The consistency and excellent customer service is what makes this program a pleasant experience.
    Read full review
    Snagajob
    I would definitely renew our use of PeopleMatter, because it would not be beneficial or cost effective for us to go back to doing it in house. If they are willing to listen to our needs and wants and update the program for the better on a regular basis why would you. I feel like we got in on the ground floor and we are evolving with them
    Read full review
    Usability
    iContact
    I rate iContact as an easy to use program due to its user friendly dashboard and user interface. Most companies of small to medium size do not have a dedicated marketer, therefore it is someone multitasking who may or may not have this kind of experience. iContact makes it relatively simple and can actually expand one's knowledge in the area of business promotion.
    Incentivized
    Read full review
    Snagajob
    It is extremely simple to use.
    Read full review
    Reliability and Availability
    iContact
    iContact is regularly up and running. Only once has it been unavailable for maintenance, which is to be expected and even desired for optimal performance when needed.
    Read full review
    Snagajob
    No answers on this topic
    Support Rating
    iContact
    They have always been responsive to any issues or concerns that have arisen with our account. Our customer account manager participates in our monthly county-wide communicators meetings via telephone to ensure that we are getting the most from the service. He also analyzes our lists to help us weed out inactive contacts.
    Incentivized
    Read full review
    Snagajob
    The account reps were easily reachable. I have made different types of recommendation, especially about the communication part. There are videos and a help center with fairly quick response times. I can easily update my career site, and they even have a text to hire option. I have not used that yet, but we are discussing it.
    Incentivized
    Read full review
    Online Training
    iContact
    The templates are difficult to customize, and they don't render well in email platforms
    Read full review
    Snagajob
    No answers on this topic
    Implementation Rating
    iContact
    i wouldn't be using it if i wasn't satisfied. time is money
    Read full review
    Snagajob
    I would just say make sure you really think about how you are setting up the product. Are you using the roles correctly? Can we automate any processes
    Read full review
    Alternatives Considered
    iContact
    I didn't have a say in the decision because I wasn't with the company at the time. I listed HubSpot here because I know we used it in conjunction with iContact for email automation, but HubSpot Email was only recently built-out to the point where it is today. Now, iContact and HubSpot are no longer integrated.
    Read full review
    Snagajob
    PeopleMatter is straight forward and easy to use - from the administrative side it is virtually an out of the box process. You plug in your locations, jobs, and availabilities, know your Onboarding steps, add a link to your website an go! It's not perfect but this was our first experience with any type of applicant tracking/onboarding/LMS - the reporting is more dynamic now than in the beginning and it is an evolution into what we truly can use!
    Read full review
    Scalability
    iContact
    iContact stays the same with the number of users added or taken away. It certainly remains reliable despite increased usage, and so, can be considered scaleable in that aspect.
    Read full review
    Snagajob
    No answers on this topic
    Return on Investment
    iContact
    • We have a template for webinars that we send every month. We just edit it and send. This couldn't be easier (once you know where to find it).
    • We like the breakdown of statistics in the dashboard. They're easy to read.
    • iContact isn't a comprehensive solution, so it is only one of a few products we use for marketing.
    Incentivized
    Read full review
    Snagajob
    • We have reduced the followups with hiring almost by 90%.
    • With reduced follow-ups, we don't have to have multiple people wasting their time on making sure that all hires have completed the required documentation.
    • We had zero failures in missing hiring documentation.
    • No more paper performance appraisals. Everything is online and easily trackable.
    Incentivized
    Read full review
    ScreenShots

    Snagajob Screenshots

    Screenshot of Online Job ApplicationScreenshot of Six-Minute AssessmentScreenshot of Applicant Tracking and FilteringScreenshot of Training Course SetupScreenshot of Managing the ScheduleProduct screenshot