Sage Intacct vs. QuickBooks Desktop Enterprise

It is well-suited for nonprofit accounting with its ability to track expenses and revenues by both department and funding source. It is easy to set up vendors and customers for invoices and bill payments. It is less appropriate for proper budget management and purchasing with multiple approvers, particularly when edits are required.

Incentivized

QuickBooks Enterprise is great for managing our inventory, purchases and income as we receive it. We use it to help budget and plan our monthly purchases, as well as keep each location on track when it comes to their expenses. It's also used for payroll and timekeeping at each store.

Incentivized

• Custom, real-time financial reporting. I am able to streamline my reporting to pull in various account groups and calculations which save me time from having to do it in Excel.
• Out of the box standard reports for clients who don't require as custom of reporting or even as a great starting point to build out reports.
• Integrations with other platforms, such as Airbase, various banks, Rippling, etc.
• The dashboard module is extremely helpful in my monthly review of various entities.

Incentivized

• Generally, a mouse is not needed!
• Updating as each transaction is posted means, in the event of a crash, power failure, whatever; all the posted transactions are securely in the data file and can be pulled up on another computer, if the computer being used crashes.
• Reporting is generally user friendly, in that one can see the desired results by setting a few parameters for the report.

Incentivized

• Downloading bill register reports for all the entities at the top level would be helpful.
• An increase in the Time frame of the Auto-Log out feature for security will be helpful.
• I think there is some room in the automation part that can be improved.

Incentivized

• Wish we had the ability to track gallons. We are a truck stop and need to know how many gallons we buy and sell.
• Matching up credits in Pay Bills can be challenging, especially if you make a mistake.
• Wish in some of the reporting that it would automatically total some columns.
• Downloading from the bank wish it would tell you the last time you downloaded and the dates you put in so you don't download the same information twice.

Incentivized

Sage Intacct is continuously evolving and increasing it's functionalities. I am excited to attend conferences to learn what is in the roadmap for future releases. Additionally, using Sage Intacct allows me grow as a professional, I am really enjoy the knowledge that I have within the product to be able to share my experiences.

Incentivized

While QuickBooks Desktop Enterprise has been an amazing tool for many years, it seems it is getting phased out for QuickBooks Online. Intuit is decreasing the level of support it offers for QuickBooks Desktop in lieu of stronger support for QuickBooks Online. Although the desktop version is robust and helpful, it seems QBO is the way of the future for bookkeeping with QuickBooks.

Incentivized

The ease of use as a seasoned user is wonderful; however, new users struggle to adapt to the program efficiently. Better training videos--all in one location--would be beneficial. The use of a "sandbox" environment is a great tool for new employees or for the fiscal department to test certain journal entries or other transactions to verify accuracy of data.

Incentivized

QuickBooks provides all staff immediate access to the data in whatever form each person wants it. The balancing on entries prevents incorrect data entry on payables/receivables. Reports are easy to customize and save for future use. The records are easy to audit.

Incentivized

There has only been one occurrence where Sage Intacct was not available to me, however I had already been working a number of hours trying to get a project completed. It honestly allowed me to step back and take a much needed break.

Incentivized

Rating: 7 out of 10
We rate QuickBooks Desktop Enterprise's availability a 7 out of 10. For the most part, the software is dependable and available when we need it. When hosted on a properly managed local server or through a reputable third-party cloud provider, uptime is generally consistent, and routine day-to-day operations run smoothly.
However, availability challenges do arise, particularly when accessing QuickBooks remotely or during periods of high system demand. Because it's a desktop-based solution, availability is highly dependent on our internal IT infrastructure. If our network goes down, a server needs maintenance, or if there’s an issue with a remote desktop connection, access to QuickBooks can be temporarily disrupted. These outages aren’t necessarily caused by QuickBooks itself, but they do impact our experience with availability.
Additionally, we’ve occasionally experienced application errors, especially after updates or when working with large company files. While Intuit support is usually helpful in resolving these issues, they can still lead to frustrating delays—especially during critical periods like month-end closing or grant reporting deadlines.
Planned maintenance, while infrequent, also affects availability, especially when using a hosted environment. Coordination with IT or hosting providers is sometimes needed to minimize downtime.
Overall, QuickBooks Desktop Enterprise is a reliable tool, but its dependence on local infrastructure introduces more potential points of failure compared to cloud-native solutions. Enhancements in cloud-based access or hybrid models could significantly improve both accessibility and uptime. That said, with strong internal IT support or a reliable cloud hosting provider, the availability can easily rise to an 8 or 9.

Incentivized

As fas as integration is concerned I don't feel this slows Sage Intacct down at all. However, sometimes I do feel it takes some larger reports more time to load due to all the detail. As well as, I "move very fast" in my motions so sometimes I double click on fuctions too quickly and the system seems to think that I have a duplicate request.

Incentivized

I rate QuickBooks Desktop Enterprise's performance a 5 out of 10, mainly because while it’s functional for most routine tasks, it can lag significantly when handling complex operations, large data files, or during multi-user sessions. As our organization has grown, we’ve noticed that report generation—especially for customized or multi-dimensional reports—can be slow, sometimes taking several minutes to load or refresh. This impacts productivity, particularly during key financial cycles like audits, monthly closings, or grant reporting.
Performance degradation is especially noticeable when multiple users are active in the system at the same time. Even with a solid server setup, there’s often a drop in responsiveness when more than a handful of users are generating reports or entering transactions concurrently.
We’ve also experienced some slowdowns in third-party integrations, particularly when syncing with Vena Solutions or exporting data for use in external tools. While the integrations are valuable, they occasionally stall or require workarounds, adding friction to our workflows.
In short, QuickBooks Desktop Enterprise delivers the basics well, but its performance limitations become more apparent in high-volume or complex use cases. It would benefit from better optimization for large datasets and faster processing for advanced reporting. Upgrades in system architecture—such as deeper support for cloud hosting or more efficient data handling—could significantly improve the user experience and move this rating closer to an 8.

Incentivized

Only a few times have we had to reach out to support, and every time we did, we received a relatively quick response and a solution was found fairly quickly. Only once was there an issue that took longer than a week to resolve, but it still did eventually get solved.

Incentivized

It takes a long time to get through to customer support. And sometimes you have to explain the situation multiple times before the rep actually understands the issue, but that's usually because the issue is complex and out of the ordinary. However, the rep is always patient, and will take as much time and effort as necessary to resolve whatever issue you're having. It's nice that they can "take over" your computer rather than having to talk you through the solution over the phone.

Incentivized

I have taken in person training classes at several of the annual Sage Intacct user conferences. It is very interactive and the trainers are very easy to follow and understand. They are great at getting everyone in the class involved. They also make sure everyone has learned to task before moving to a new one.

Incentivized

It is a very easy system to learn, so with the help it was even easier. QB is a good solid system, but it lacks some of the complexity other systems have. with QB you need to get additional modules to get the same functionality that other systems offer standard

Incentivized

The free training is very minimal. For what we pay for the service, I would like more training. We end up training new users in-house because the provided free training is not nearly comprehensive enough. That being said, the training provided, for the material covered, was adequate and relevant for the given topics.

Incentivized

easy to learn system, specially with some kind of support. Just like with any other system, things get lot easier if you have guidance to lead you in your search for answers. having said that, QB is very easy to use and very easy to teach. you wont spend much time memorizing where to click.

Incentivized

I would not use a thrid party administrator to implement your system, especially if you are going to be modifying the system at all. Use Intacct implementors as they will be able to better support you on any issues that come up after you go live.

Incentivized

If you're loading QuickBooks Enterprise Solutions onto a computer that you're going to directly log into, you should be able to do it yourself. If you are going to connect to a server through a network or remote connection, you should probably have a professional IT person set it up for you.

Incentivized

As a CPA in public accounting, I was exposed to many systems. I was in on the ground floor with the implementation of NetSuite for a client; it was clunky, the reporting was ugly, and it wasn’t user friendly. Sage Intacct is a great option for mid-size organizations who have outgrown Quickbooks.

We have selected this product as it is affordoable in terms of pricing and features too. Our clients is geeting lots of benefits by using this product. By using QuickBooks desktop client also manage the information realted to financials and also get the clear picture for the future by using the accounting information from this product.

Incentivized

You can do a lot with this system and integrate it with a lot of your additional systems you use daily.

Incentivized

I would rate QuickBooks Desktop Enterprise a 7 out of 10 for overall scalability. The product offers solid scalability features, particularly for small to mid-sized organizations like ours that are growing and need reliable multi-user access, enhanced data capacity, and cross-departmental functionality. It handles increasing transaction volumes and user growth quite well, especially with its support for up to 40 users and the ability to manage large lists (customers, vendors, accounts, etc.)—a significant improvement over QuickBooks Pro or Premier.
Its role-based permissions system also allows us to assign tailored access by department or user level, which is essential for maintaining control and security across teams like finance, HR, and program management. Additionally, features like advanced reporting, inventory management, and class tracking have helped us better manage multiple programs or sites within one system.
That said, the scalability still has some limits. For example, deploying the software across multiple physical locations or for remote teams requires additional IT infrastructure—such as hosting it on a third-party cloud server or setting up a VPN—which introduces cost and complexity. Also, while QuickBooks Desktop Enterprise can technically handle a high volume of data, performance can decline as the file size grows over time unless regular maintenance and optimization are done.
In summary, QuickBooks Desktop Enterprise scales well within its designed range, particularly for growing nonprofits and NGOs. However, organizations with distributed teams or very large, complex operations may eventually find the system’s desktop-based architecture less agile compared to cloud-native ERP platforms. With enhancements to cloud integration and remote accessibility, this rating could easily increase.

Incentivized

• Sage Intacct has made a very positive impact to our business objectives; it has provided strong ROI through automation features that reduce manual data input and associated risk of error, enhancing accuracy and operational efficiency.
• It empowers us to make data-driven decisions that further refine our strategic plan by bettering the process of financial close with real-time and detailed reporting.
• This also extends to multi-entity management, which eased consolidation and thus supported growth and scaling. This feature-rich software finally serves to drive productivity further and facilitate resource usage.

Incentivized

• Good value for the price. The initial setup was quick and easy.
• When properly set up and processes are followed it's decent at managing inventory which is something we had problems with. Have to have a dedicated employee to builds.
• Rolling up costs in multi-level BOM's is a project each time we have to review costs, it's very time consuming to manually update all assemblies.

Incentivized