TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    isolved

    Score7.4 out of 10
    N/Aisolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report, preview payroll in real time, write a performance report for a peer or elect benefits.N/A

    Small Improvements

    Score7.2 out of 10
    N/APerformance Reviews & 360s Provide employees with structured opportunities for reflection and assessment through performance reviews and peer feedback. Customize the questions, define who participates, establish a cadence that suits an organization’s schedule, and run reviews for different departments at the same time. Ongoing Feedback Praise coworkers for a job well done and request feedback at any time from anyone. Prepare for…

    $2

    per user, per month

    Pricing
    isolvedSmall Improvements
    Editions & Modules
    No answers on this topic
    Engagement and Retention Add-on
    $2
    per user, per month
    Performance Starter Pack
    $5
    per user, per month
    Feedback and Performance Suite
    $7
    per user, per month
    Offerings
    Pricing Offerings
    isolvedSmall Improvements
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—We also offer volume discounts if you have over 200 employees! Please see the calculator on our pricing page to calculate your exact price.
    More Pricing Information
    Community Pulse
    isolvedSmall Improvements
    Considered Both Products
    isolved
    No answer on this topic
    Small Improvements
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    191 Answers
    75%
    Would buy again
    6 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    170 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    196 Answers
    75%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    120 Answers
    No answers on this topic
    Implementation went as expected
    86%
    Implementation went as expected
    125 Answers
    No answers on this topic
    Features
    isolvedSmall Improvements
    Human Resource Management
    Comparison of Human Resource Management features of isolved and Small Improvements
    Feature
    isolved
    7.6
    189 Ratings
    8% below category average
    Small Improvements
    -
    Ratings
    Employee demographic data8.0165 Ratings00 Ratings
    Employment history8.0158 Ratings00 Ratings
    Job profiles and administration8.1150 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.7.3156 Ratings00 Ratings
    Organizational charting7.1100 Ratings00 Ratings
    Organization and location management7.5130 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)7.5120 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of isolved and Small Improvements
    Feature
    isolved
    9.1
    200 Ratings
    11% above category average
    Small Improvements
    -
    Ratings
    Pay calculation9.2196 Ratings00 Ratings
    Support for external payroll vendors9.596 Ratings00 Ratings
    Off-cycle/On-Demand payment8.9138 Ratings00 Ratings
    Benefit plan administration8.4148 Ratings00 Ratings
    Direct deposit files9.5192 Ratings00 Ratings
    Salary revision and increment management9.2159 Ratings00 Ratings
    Reimbursement management8.9108 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of isolved and Small Improvements
    Feature
    isolved
    8.7
    167 Ratings
    5% above category average
    Small Improvements
    -
    Ratings
    Approval workflow9.2137 Ratings00 Ratings
    Balance details8.6164 Ratings00 Ratings
    Annual carry-forward and encashment8.4133 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of isolved and Small Improvements
    Feature
    isolved
    8.5
    189 Ratings
    3% above category average
    Small Improvements
    -
    Ratings
    View and generate pay and benefit information9.2188 Ratings00 Ratings
    Update personal information8.9180 Ratings00 Ratings
    View company policy documentation8.6128 Ratings00 Ratings
    Employee recognition6.574 Ratings00 Ratings
    View job history9.4150 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of isolved and Small Improvements
    Feature
    isolved
    9.6
    57 Ratings
    18% above category average
    Small Improvements
    -
    Ratings
    Tracking of all physical assets9.657 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of isolved and Small Improvements
    Feature
    isolved
    8.0
    174 Ratings
    5% above category average
    Small Improvements
    -
    Ratings
    Report builder8.1165 Ratings00 Ratings
    Pre-built reports8.3170 Ratings00 Ratings
    Ability to combine HR data with external data7.693 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of isolved and Small Improvements
    Feature
    isolved
    8.6
    146 Ratings
    7% above category average
    Small Improvements
    -
    Ratings
    New hire portal9.1145 Ratings00 Ratings
    Manager tracking tools8.2109 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of isolved and Small Improvements
    Feature
    isolved
    7.4
    55 Ratings
    9% below category average
    Small Improvements
    8.3
    9 Ratings
    6% above category average
    Corporate goal setting7.244 Ratings7.02 Ratings
    Individual goal setting7.347 Ratings10.09 Ratings
    Line-of sight-visibility7.241 Ratings7.83 Ratings
    Performance tracking7.852 Ratings9.08 Ratings
    Subordinate goal setting00 Ratings7.53 Ratings
    Performance Management
    Comparison of Performance Management features of isolved and Small Improvements
    Feature
    isolved
    7.2
    77 Ratings
    10% below category average
    Small Improvements
    9.3
    9 Ratings
    10% above category average
    Performance plans7.667 Ratings10.08 Ratings
    Performance improvement plans7.065 Ratings8.33 Ratings
    Review status tracking6.970 Ratings9.09 Ratings
    Review reminders7.369 Ratings10.08 Ratings
    Multiple review frequency6.964 Ratings10.06 Ratings
    Plan weighting00 Ratings8.03 Ratings
    Manager note taking00 Ratings10.08 Ratings
    Rater nomination workflow00 Ratings10.07 Ratings
    Workflow restrictions00 Ratings9.04 Ratings
    Reporting00 Ratings9.05 Ratings
    Succession Planning
    Comparison of Succession Planning features of isolved and Small Improvements
    Feature
    isolved
    7.5
    51 Ratings
    5% below category average
    Small Improvements
    -
    Ratings
    Create succession plans/pools7.536 Ratings00 Ratings
    Candidate ranking7.644 Ratings00 Ratings
    Candidate search7.946 Ratings00 Ratings
    Candidate development7.238 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of isolved and Small Improvements
    Feature
    isolved
    7.9
    73 Ratings
    0% below category average
    Small Improvements
    -
    Ratings
    Job Requisition Management8.358 Ratings00 Ratings
    Company Website Posting8.065 Ratings00 Ratings
    Publish to Social Media8.156 Ratings00 Ratings
    Job Search Site Posting8.360 Ratings00 Ratings
    Duplicate Candidate Prevention6.955 Ratings00 Ratings
    Applicant Tracking7.761 Ratings00 Ratings
    Notifications and Alerts7.671 Ratings00 Ratings
    Best Alternatives
    isolvedSmall Improvements
    Small Businesses
    UZIO
    Score9.4 out of 10
    15Five
    Score8 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    Reflektive
    Score9.5 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    Reflektive
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    isolvedSmall Improvements
    Likelihood to Recommend
    8.6
    (214 ratings)
    9.0
    (11 ratings)
    Likelihood to Renew
    9.4
    (25 ratings)
    -
    (0 ratings)
    Usability
    8.3
    (16 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (7 ratings)
    -
    (0 ratings)
    Performance
    8.7
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    7.9
    (66 ratings)
    7.1
    (4 ratings)
    In-Person Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.9
    (14 ratings)
    -
    (0 ratings)
    Configurability
    7.6
    (6 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.2
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.7
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    8.3
    (7 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (8 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (7 ratings)
    -
    (0 ratings)
    User Testimonials
    isolvedSmall Improvements
    Likelihood to Recommend
    isolved
    I have not yet run into a scenario that isolved is not appropriate. There have been a few specific functionalities that isolved couldn't accommodate, such as paid PTO plans. If employees frequently switch between different legal companies with different EINs, isolved really isn't built to handle that, and we've had to come up with creative solutions.
    Incentivized
    Read full review
    Small Improvements
    I'm honestly not sure why my company chose to use Small Improvements. We used Lattice before for the all the same use cases I mentioned here. The employee performance review feature might be a bit better in Small Improvements, but the goal-setting tool and the 1:1 tool are very weak. I may not have benefitted yet from all the features that Small Improvements have to offer, but so far it looks like a pretty basic HR tool with much better alternatives out there. If it's cheaper than the competition, that might be the only argument to go with it.
    Incentivized
    Read full review
    Pros
    isolved
    • The payroll processing has been a huge benefit in keeping our weekly payroll process on track and accurate.
    • The COBRA services are very beneficial and we do not have to do any tracking. I appreciate this process is no longer on my duty list.
    • I would say the third id probably the timekeeping. The system is effective for daily tracking and timecard review. The access to the time clock is exceptional with multiple access points. The adjustments for additional pay on holidays has been helpful.
    Read full review
    Small Improvements
    • Goal Tracking: Enables users to chart goals, track progress, and provide details about what they want/expect to achieve.
    • Praise Wall: A public place to post positive and encouraging comments about other employees.
    • 360 Reviews: Users can request and gain 1:1 feedback; this can be anonymous if desired.
    Incentivized
    Read full review
    Cons
    isolved
    • Reminders/Notes to staff through the app that they have to read to be able to move forward to clock in or out.
    • More key words to search in the library/help desk.
    • Check boxes to delete Reports from the Que, rather than having to delete each one individually would be a nice enhancement!
    Read full review
    Small Improvements
    • Being able to edit projects more easily (and have a documented edit history) would be beneficial.
    • Possibly integrations with popular platforms (such as JIRA) to give expanded detail of project tracking.
    • Gantt charts would be a nice to have for a top level management view.
    Incentivized
    Read full review
    Likelihood to Renew
    isolved
    I believe Isolved has helped with allot of our previous payroll and HR issues but I am not the sole person responsible for making the decisions. If it were my responsibility to make the decision I would say yes, my input does weigh heavily on the choices but it's not guaranteed.
    Read full review
    Small Improvements
    No answers on this topic
    Usability
    isolved
    It is very intuitive and user friendly. iSolved is always updating and improving things before they even become a problem. I like how they inform us of the new updates and provide us with the details of what is changing and how it will improve the usuage.
    Read full review
    Small Improvements
    No answers on this topic
    Reliability and Availability
    isolved
    Payroll due dates and send to us at the beginning of the year, with email reminders for holidays. The support email address is fairly fast, within 24-48 hours. But if something is needed immediately, I can just call and they help me out right then.
    Incentivized
    Read full review
    Small Improvements
    No answers on this topic
    Performance
    isolved
    We do not use the integration, so we have a csv file that I upload manually for payroll. That is our decision based on the software at our restaurants. Pages loaded fairly quickly, but reports to pdf lag about 15-20 seconds
    Incentivized
    Read full review
    Small Improvements
    No answers on this topic
    Support Rating
    isolved
    They are very responsive and they have support for the specific issues. Clients receive a dedicated Support Representative with a back up dedicated support team. They also receive an Account Manager who follows up quarterly to discuss the company and future needs. They do have a support ticket hub, but it still needs a little work to fine tune it.
    Read full review
    Small Improvements
    The customer support is quick and thorough, they have access to our account to answers are tailored to our needs. They also have a good knowledge base and self-help site with some video tutorials and FAQs which saved us time as opposed to just calling or emailing support. For the times that we did reach out, it only took one response to get our issue resolved.
    Incentivized
    Read full review
    In-Person Training
    isolved
    All over the phone, but it was comprehensive.
    Incentivized
    Read full review
    Small Improvements
    No answers on this topic
    Online Training
    isolved
    We loved taking the course, we went through most of them before we went live and I believe that was very helpful. The online training helped us learn to navigate in the program. We still refer to the training and assign our managers and supervisors to it as well. I highly recommend using it. We have also been able to attend the Connect Conferences with are extremely valuable and we learn tips and tricks to help us better utilize our system.
    Read full review
    Small Improvements
    No answers on this topic
    Implementation Rating
    isolved
    The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
    Read full review
    Small Improvements
    No answers on this topic
    Alternatives Considered
    isolved
    isolved provides a system and capabilities right at the sweet spot for our organizations. It is not overly complex and feature laden as to make it confusing and complex. On the other hand, it is fully functional and effective at the core requirements of HR and payroll without requiring additional work outside of the system. All of the systems we have previously considered or used were with limited on functionality or prohibitively expense and complex.
    Incentivized
    Read full review
    Small Improvements
    Lattice was able to link in with core OKRs whereas from my memory, Small Improvements didn't support this goal setting and tracking framework. While it was good for sentiment and management frameworks, it was unable to connect with the greater company vision as well as Lattice - that was the reason that we moved.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    isolved
    Price increases do happen every year. I understand that the cost of living rises, but every year to us is a bit excessive.
    Read full review
    Small Improvements
    No answers on this topic
    Scalability
    isolved
    We are a company of about 135 people at 9 locations in 2 towns. We were able to set locations and departments, and also have each location seperate so only that manager can see their employees.
    Incentivized
    Read full review
    Small Improvements
    No answers on this topic
    Professional Services
    isolved
    All of iSvoled services are conducted very professionally
    Read full review
    Small Improvements
    No answers on this topic
    Return on Investment
    isolved
    • When we had Paycom, we had 1/4 of our staff that were not logging in and using the system. That number is down to maybe 5% now
    • Employees love having the ability to easily view and verify their timecards prior to payroll submission.
    Incentivized
    Read full review
    Small Improvements
    • Before we had Small Improvements, personal goal setting was completely disorganized. Some managers made sure it was done, likewise many did not.
    • Having past goals collected in one repository has been a blessing. I couldn't imagine not having Small Improvements or something comparable.
    Incentivized
    Read full review
    ScreenShots

    Small Improvements Screenshots

    Screenshot of Provide employees with structured opportunities for reflection and assessment through Performance ReviewsScreenshot of Decide whether or not you want manager to approve nominations for 360 FeedbackScreenshot of Share agenda items, meeting notes, and follow-up discussions with 1:1 MeetingsScreenshot of Create templated 1:1 meeting agendas for your managersScreenshot of Identify goals, set success measures, and track the results with ObjectivesScreenshot of Give public kudos to your colleagues with Praise