44 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.4 out of 100
Based on 44 reviews and ratings
54 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7 out of 100
Based on 54 reviews and ratings
Feature Set Ratings
- Jitterbit ranks higher in 1 feature set: Cloud Data Integration
Cloud Data Integration

8.7
Jitterbit
87%
6.4
Workato
64%
Jitterbit ranks higher in 6/6 features
Jitterbit ranks higher in 6/6 features
Pre-built connectors

8.0
80%
12 Ratings
7.0
70%
37 Ratings
Connector modification

9.0
90%
12 Ratings
6.3
63%
35 Ratings
Support for real-time and batch integration

9.0
90%
12 Ratings
6.4
64%
33 Ratings
Data quality services

9.0
90%
9 Ratings
6.0
60%
30 Ratings
Data security features

8.0
80%
9 Ratings
7.0
70%
33 Ratings
Monitoring console

9.0
90%
11 Ratings
5.8
58%
37 Ratings
Attribute Ratings
- Jitterbit is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating
Likelihood to Recommend

9.0
Jitterbit
90%
25 Ratings
6.3
Workato
63%
37 Ratings
Likelihood to Renew

8.0
Jitterbit
80%
9 Ratings
1.0
Workato
10%
3 Ratings
Usability

Jitterbit
N/A
0 Ratings
6.0
Workato
60%
3 Ratings
Support Rating

10.0
Jitterbit
100%
2 Ratings
8.0
Workato
80%
11 Ratings
Implementation Rating

Jitterbit
N/A
0 Ratings
3.0
Workato
30%
1 Rating
Likelihood to Recommend
Jitterbit
This is a great tool for bringing data out of your locked, internal systems and getting it into the cloud. It meshes well with Salesforce and is fairly easy to use, helping the transition from other older, more complex tools into a more modern environment. It has lots of competition in this space and some are better than others, but if your data is straight forward and you know it well, Jitterbit will get the job done. If you are not as close or comfortable with your data and need to do some wildly complex migrations, there might be better packages out there for you.

Verified User
Manager in Finance and Accounting
Consumer Goods Company, 10,001+ employeesWorkato
Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
Lead | E-Commerce Support | JUMIA
Jumia GroupInternet, 1001-5000 employees
Pros
Jitterbit
- UI is super easy to understand with a low learning curve so admins can figure it out and maintain it without breaking anything.
- It's FREE! There's a paid version too but I like that you can use most of the features for free and they're not pushy with buying.
- There's a great user community that you can google and ask any questions. Most problems I've encountered have been posted and answered already.

Verified User
Manager in Professional Services
Management Consulting Company, 51-200 employeesWorkato
- The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
- Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
- Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.
Founder
Harvey HealthHospital & Health Care, 11-50 employees
Cons
Jitterbit
- Migrating operations from QA to Production work well for initial deployment, however, when migrating an update to an existing job to production, sometimes certain project items are duplicated. This is not the end of the world... the duplicates can be removed, but would be nice if it was not required.
- I have not found a way to trap under-the-covers SOAP errors (for example, when a query you are running against Salesforce takes too long). You get a warning error in the operation log that the job only pulled a "partial" file, but it does not fail.
IT Developer Architect
Herman MillerFurniture, 5001-10,000 employees
Workato
- Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
- Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.
Senior Solutions Engineer
Quick BaseComputer Software, 201-500 employees
Pricing Details
Jitterbit
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$1,000 per month
Jitterbit Editions & Modules
Edition
Jitterbit | $100.001 |
---|
- Starting Price Per Month
Additional Pricing Details
We offer flexible pricing options to suit your needs. Contact 1.877.852.3500 for details.Workato
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Workato Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Jitterbit
Jitterbit 8.0
Based on 9 answers
I have been evaluating other tools as a continuous improvement practice. I would like something that would be easier to use for a non-technical user. I work for a small organization and have no back-up for Jitterbit if something happens to me. We don't have the technically savvy employees to understand it.
Digital Communications Professional
Morris Graduate School of Management, Chicago, ILManagement Consulting, 51-200 employees
Workato
Workato 1.0
Based on 3 answers
We need to develop Enterprise Application Integrations and Workato was not designed for this
Systems Integrator
Newlightsoftware.comInformation Technology & Services, 1-10 employees
Usability
Jitterbit
No score
No answers yet
No answers on this topic
Workato
Workato 6.0
Based on 3 answers
Due to prebuilt recipes, Workato is easy to learn and use for non-technical users if their use case fits the existing recipes. It is not easy for non-technical users to create, modify, debug or maintain complex integrations that are outside the prebuilt recipes.
Systems Integrator
Newlightsoftware.comInformation Technology & Services, 1-10 employees
Support Rating
Jitterbit
Jitterbit 10.0
Based on 2 answers
They have some of the best support of any software vendor that we use. They always get our issues resolved quickly
Performance Testing Engineer / Front End Developer /System Analyst
BudcoMarketing and Advertising, 201-500 employees
Workato
Workato 8.0
Based on 11 answers
They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together

Verified User
Employee in Information Technology
Computer Software Company, 201-500 employeesImplementation Rating
Jitterbit
No score
No answers yet
No answers on this topic
Workato
Workato 3.0
Based on 1 answer
We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.
Systems Integrator
Newlightsoftware.comInformation Technology & Services, 1-10 employees
Alternatives Considered
Jitterbit
Evaluated Dell Boomi and Celigo as alternatives prior to purchasing Jitterbit. We went with Jitterbit at that time because we could handle all changes ourselves without any assistance from Jitterbit, and we liked their size and nimbleness. Dell Boomi was too big for us, and Celigo at that time did not have a self-service model. Every change had to go through them (although that has since changed). We were not in a position to be able to wait for someone to make changes for us given the rate of change within the business.
Vice-President, Business Operations & PMO
HotSchedulesComputer Software, 501-1000 employees
Workato
We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato.We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.

Verified User
C-Level Executive in Information Technology
Information Technology and Services Company, 201-500 employeesReturn on Investment
Jitterbit
- The time it takes to connect systems has reduced by orders of magnitude. Previously, we would custom-develop connectors between various systems and they would all be managed by different vendors. With Jitterbit speed-to-deploy and the efficiency gained by managing all connections in one dashboard has been the greatest piece of the ROI.

Verified User
Vice-President in Information Technology
Consumer Goods Company, 51-200 employeesWorkato
- As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
- For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.
QSP Program Director & Senior Technical Lead
MCF Technology SolutionsComputer Software, 11-50 employees