Jitterbit vs. Workato

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jitterbit
Score 6.7 out of 10
N/A
Jitterbit is a cloud integration technology for cloud, social or mobile apps. It provides accessibility for non-technical users, including easily creating API’s and data transformation scripts within the integrations.
$1,000
per month
Workato
Score 8.4 out of 10
N/A
Workato is a cloud or on-premise automation and integration platform with enterprise-grade capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300 business applications and enables task automation across apps.N/A
Pricing
JitterbitWorkato
Editions & Modules
Jitterbit
$100.00
Starting Price Per Month
No answers on this topic
Offerings
Pricing Offerings
JitterbitWorkato
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
JitterbitWorkato
Considered Both Products
Jitterbit

No answer on this topic

Workato
Chose Workato
Both products were much more complicated to configure and get started with. With Workato, we had simple integrations set up and running without a couple of hours. With Jitterbit and SnapLogic it required some training just to evaluate it, and also required a lot of …
Chose Workato
Workato proved to be the most user-friendly integration platform, showing the most promise in the area of no-code or low-code analyst-capable interface configuration.
Chose Workato
I've used and explored others. Workato was the quickest to learn and deploy at a reasonable cost. The others had large learning curves and were more expensive.
Top Pros
Top Cons
Features
JitterbitWorkato
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
Jitterbit
8.4
11 Ratings
3% above category average
Workato
6.3
37 Ratings
26% below category average
Pre-built connectors8.911 Ratings7.537 Ratings
Connector modification7.211 Ratings6.435 Ratings
Support for real-time and batch integration8.611 Ratings4.633 Ratings
Data quality services8.08 Ratings6.530 Ratings
Data security features8.28 Ratings7.233 Ratings
Monitoring console9.310 Ratings5.737 Ratings
Best Alternatives
JitterbitWorkato
Small Businesses
Make
Make
Score 9.2 out of 10
Make
Make
Score 9.2 out of 10
Medium-sized Companies
Zapier
Zapier
Score 8.9 out of 10
Zapier
Zapier
Score 8.9 out of 10
Enterprises
SAP Integration Suite
SAP Integration Suite
Score 8.7 out of 10
SAP Integration Suite
SAP Integration Suite
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JitterbitWorkato
Likelihood to Recommend
9.0
(24 ratings)
5.9
(37 ratings)
Likelihood to Renew
8.0
(9 ratings)
1.0
(3 ratings)
Usability
-
(0 ratings)
6.0
(3 ratings)
Support Rating
10.0
(1 ratings)
8.0
(6 ratings)
Implementation Rating
-
(0 ratings)
3.0
(1 ratings)
User Testimonials
JitterbitWorkato
Likelihood to Recommend
Jitterbit
This is a great tool for bringing data out of your locked, internal systems and getting it into the cloud. It meshes well with Salesforce and is fairly easy to use, helping the transition from other older, more complex tools into a more modern environment. It has lots of competition in this space and some are better than others, but if your data is straight forward and you know it well, Jitterbit will get the job done. If you are not as close or comfortable with your data and need to do some wildly complex migrations, there might be better packages out there for you.
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Workato
Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
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Pros
Jitterbit
  • UI is super easy to understand with a low learning curve so admins can figure it out and maintain it without breaking anything.
  • It's FREE! There's a paid version too but I like that you can use most of the features for free and they're not pushy with buying.
  • There's a great user community that you can google and ask any questions. Most problems I've encountered have been posted and answered already.
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Workato
  • The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
  • Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
  • Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.
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Cons
Jitterbit
  • Migrating operations from QA to Production work well for initial deployment, however, when migrating an update to an existing job to production, sometimes certain project items are duplicated. This is not the end of the world... the duplicates can be removed, but would be nice if it was not required.
  • I have not found a way to trap under-the-covers SOAP errors (for example, when a query you are running against Salesforce takes too long). You get a warning error in the operation log that the job only pulled a "partial" file, but it does not fail.
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Workato
  • Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
  • Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.
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Likelihood to Renew
Jitterbit
I have been evaluating other tools as a continuous improvement practice. I would like something that would be easier to use for a non-technical user. I work for a small organization and have no back-up for Jitterbit if something happens to me. We don't have the technically savvy employees to understand it.
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Workato
We need to develop Enterprise Application Integrations and Workato was not designed for this
Read full review
Usability
Jitterbit
No answers on this topic
Workato
Due to prebuilt recipes, Workato is easy to learn and use for non-technical users if their use case fits the existing recipes. It is not easy for non-technical users to create, modify, debug or maintain complex integrations that are outside the prebuilt recipes.
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Support Rating
Jitterbit
They have some of the best support of any software vendor that we use. They always get our issues resolved quickly
Read full review
Workato
They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together
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Implementation Rating
Jitterbit
No answers on this topic
Workato
We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.
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Alternatives Considered
Jitterbit
Evaluated Dell Boomi and Celigo as alternatives prior to purchasing Jitterbit. We went with Jitterbit at that time because we could handle all changes ourselves without any assistance from Jitterbit, and we liked their size and nimbleness. Dell Boomi was too big for us, and Celigo at that time did not have a self-service model. Every change had to go through them (although that has since changed). We were not in a position to be able to wait for someone to make changes for us given the rate of change within the business.
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Workato
We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato. We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.
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Return on Investment
Jitterbit
  • The time it takes to connect systems has reduced by orders of magnitude. Previously, we would custom-develop connectors between various systems and they would all be managed by different vendors. With Jitterbit speed-to-deploy and the efficiency gained by managing all connections in one dashboard has been the greatest piece of the ROI.
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Workato
  • As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
  • For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.
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ScreenShots