What users are saying about
562 Ratings
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Top Rated
2406 Ratings
562 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Skype

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Top Rated
2406 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Feature Set Ratings

  • Join.me ranks higher in 3 feature sets: Screen Sharing, Online Meetings / Events, Online Events Security
  • Skype ranks higher in 2 feature sets: Performance & Compatibility of Online Events Software, Online Events Collaboration

Performance & Compatibility of Online Events Software

7.4

Join.me

74%
7.8

Skype

78%
Join.me ranks higher in 2/4 features

High quality audio

8.4
84%
69 Ratings
8.3
83%
129 Ratings

High quality video

8.1
81%
72 Ratings
8.0
80%
127 Ratings

Low bandwidth requirements

6.5
65%
62 Ratings
6.7
67%
124 Ratings

Mobile support

6.7
67%
38 Ratings
8.2
82%
112 Ratings

Screen Sharing

7.9

Join.me

79%
7.7

Skype

77%
Join.me ranks higher in 2/2 features

Desktop sharing

8.5
85%
76 Ratings
8.3
83%
112 Ratings

Whiteboards

7.3
73%
36 Ratings
7.2
72%
55 Ratings

Online Meetings / Events

7.9

Join.me

79%
7.8

Skype

78%
Join.me ranks higher in 3/5 features

Calendar integration

8.5
85%
54 Ratings
7.8
78%
79 Ratings

Meeting initiation

8.3
83%
67 Ratings
8.3
83%
100 Ratings

Integrates with social media

6.8
68%
23 Ratings
7.3
73%
59 Ratings

Record meetings / events

8.0
80%
55 Ratings
7.7
77%
71 Ratings

Slideshows

7.9
79%
37 Ratings
8.1
81%
63 Ratings

Online Events Collaboration

7.8

Join.me

78%
8.0

Skype

80%
Skype ranks higher in 3/3 features

Live chat

8.4
84%
62 Ratings
8.6
86%
105 Ratings

Audience polling

7.5
75%
22 Ratings
7.5
75%
60 Ratings

Q&A

7.6
76%
28 Ratings
8.0
80%
57 Ratings

Online Events Security

8.2

Join.me

82%
7.6

Skype

76%
Join.me ranks higher in 3/3 features

User authentication

8.2
82%
47 Ratings
7.7
77%
81 Ratings

Participant roles & permissions

8.2
82%
54 Ratings
7.3
73%
77 Ratings

Confidential attendee list

8.3
83%
36 Ratings
7.9
79%
56 Ratings

Attribute Ratings

  • Join.me is rated higher in 2 areas: Usability, Support Rating
  • Skype is rated higher in 1 area: Likelihood to Renew
  • Join.me and Skype are tied in 2 areas: Likelihood to Recommend, Implementation Rating

Likelihood to Recommend

7.8

Join.me

78%
79 Ratings
7.8

Skype

78%
134 Ratings

Likelihood to Renew

9.0

Join.me

90%
5 Ratings
9.9

Skype

99%
4 Ratings

Usability

9.9

Join.me

99%
8 Ratings
7.0

Skype

70%
2 Ratings

Support Rating

8.6

Join.me

86%
51 Ratings
8.0

Skype

80%
75 Ratings

Implementation Rating

10.0

Join.me

100%
4 Ratings
10.0

Skype

100%
3 Ratings

Likelihood to Recommend

Join.me

I would neither recommend nor dissuade anyone from using Join.Me. When it first came on the scene, it was a game-changer as far as providing remote access to other authorized individuals and helped save a great deal of time trying to walk someone less proficient through all the detailed steps of computer repair. However, with the proliferation of Zoom and other conferencing products that also provide built-in remote access through its service, the need for a separate application is now limited and not as essential as its own product.
Anonymous | TrustRadius Reviewer

Skype

Skype is well suited for quick calls back and forth, in both video and audio, among team members who have it already installed and who know how to use it. It is less well-suited when trying to do a presentation for somebody who does NOT have it installed or who lacks internet speed.
Anonymous | TrustRadius Reviewer

Pros

Join.me

  • No need to download anything to get started. Once you sign up you can get started from within your browser. This is probably the single best feature, its a get up and go solution for video conferencing and you do not need any software for it to work.
  • The one click join a meeting URL is genius. Users who struggle with remembering passwords or invites can just click a link and immediately participate in a meeting which means one email and a couple of clicks and a meeting can start.
  • Good control features - As the main user, you have many control features including deciding who can speak, annotations, screen sharing easily.
  • Screen Recordings to the Cloud - This can save on time when you have had a long conference, you can save a recording to the cloud and download it later.
Anonymous | TrustRadius Reviewer

Skype

  • The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
  • Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
  • Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.
Anonymous | TrustRadius Reviewer

Cons

Join.me

  • There should be a complete guide to understand its features before installation because if one feature will be missed then, we can’t get them working properly.
  • Furthermore, there should be high-quality internet for getting its function and it won’t work without good network coverage.
  • I think its interface is a little hard for beginners and is not that user friendly.
Donna-sue Carpenter | TrustRadius Reviewer

Skype

  • This is really small, but I'd love to see the emoticons updated to emojis.
  • Make calling free like some other communications app providers.
  • Grant the ability to not show that you're online even when you are. Sometimes you want to make a call, but you don't want other people to see you're online and start messaging you.
Anonymous | TrustRadius Reviewer

Pricing Details

Join.me

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$10 per month

Join.me Editions & Modules

Edition
Lite$10.001
Pro$10.001
Business$10.001
  1. Month
Additional Pricing Details

Skype

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Skype Editions & Modules

Additional Pricing Details

Likelihood to Renew

Join.me

Join.me 9.0
Based on 5 answers
This platform enables a very high ROI for the solution that it provides to our team to support our end-users.
Anonymous | TrustRadius Reviewer

Skype

Skype 9.9
Based on 4 answers
I really appreciate Skype for its features and quality standards. It really helps in terms of virtual assistance in the lockdown period where we need to maintain Social distancing and need to work online.
Anonymous | TrustRadius Reviewer

Usability

Join.me

Join.me 9.9
Based on 8 answers
Join.me is one of the more basic/simple collaboration tools. Its usability for general users is good. It's simple, and fairly intuitive. For more advanced users however, it is rather basic, with not a lot of expandability. It has its set uses, and that's pretty much it. It's essentially a what you see is what you get platform.
Anonymous | TrustRadius Reviewer

Skype

Skype 7.0
Based on 2 answers
Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found.
Daniel Epstein | TrustRadius Reviewer

Support Rating

Join.me

Join.me 8.6
Based on 51 answers
I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less).
Samarah Sardoni | TrustRadius Reviewer

Skype

Skype 8.0
Based on 75 answers
I am not aware of the current support level for Skype for business, as I have never used even though I have the product.However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.
Ricardo G Lopes | TrustRadius Reviewer

Implementation Rating

Join.me

Join.me 10.0
Based on 4 answers
This is a fairly simple product which doesn't require much "implementation" work for our use cases.
Chris Whisonant | TrustRadius Reviewer

Skype

Skype 10.0
Based on 3 answers
It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Join.me

If you're looking for something basic that handles a little bit of everything when it comes to meetings, screen shares and remote desktop control join.me is a great options. If you're a super user and really wanting a lot of detailed features and rich user interfaces and money is not an issue you may want to consider use specific options.
Anonymous | TrustRadius Reviewer

Skype

Microsoft Teams provides basically the same services. Local number calling is not available (that I know of) but that only matters if you have any need to use it. Teams is a little more stable, especially with a lot of people on a call. Skype is easier to set up and to operate. Skype also has a larger install base.
Tim Daciuk | TrustRadius Reviewer

Return on Investment

Join.me

  • Customer support solution - join.me has made it so much easier to quickly get with a customer and see their trouble and show them a solution. This saves lots of back and forth time and gives the customer more power over owning their solution.
  • More efficient communication - without join.me we would waste time going back and forth on emails or slack trying to get our message across. Join.me lets us quickly show AND tell others what's going on. I honestly don't know how we ever functioned without it.
Gwen Pierre | TrustRadius Reviewer

Skype

  • Overall Skype is a good investment. We use regular Skype so its a product that comes with Windows PC's as a standard app. We dont use Skype for Business so this cuts cost overall.
  • Using the basic functions of Skype and not Skype for business does have some downsides but you do save money. There are many other apps we use as well as Skype in order to accomplish all of our goals.
  • The downside of course is that the more you want Skype to do, the more money it will cost the organization as a whole. It does have many more functions which you have to upgrade to Skype for business for. That is my only criticism.
Nestor Navarro | TrustRadius Reviewer

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