Jotform vs. Microsoft 365

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jotform
Score 8.4 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Microsoft 365
Score 8.6 out of 10
N/A
Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.
$5
Per User Per Month
Pricing
JotformMicrosoft 365
Editions & Modules
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Business Basic
$5.00
Per User Per Month
Individual
$5.84
*Per Month
Business - Apps
$8.25
Per User Per Month
Enterprise - F3
$10.00
Per User Per Month
Business Standard
$12.50
Per User Per Month
Business Premium
$20.00
Per User Per Month
Enterprise - E3
$32.00
Per User Per Month
Enterprise - E5
$57.00
Per User Per Month
Offerings
Pricing Offerings
JotformMicrosoft 365
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*When billed annually.
More Pricing Information
Community Pulse
JotformMicrosoft 365
Considered Both Products
Jotform
Chose Jotform
DocuSign did not allow you to create a template or provide templates, Textedly did not allow you to upload documents and/or modify.
Chose Jotform
More question types, conditions, calculated fields.
Chose Jotform
Jotform's free tier seems stronger than some of the entry-level tiers of other products, which is why we decided to test it.
Chose Jotform
Compared to Google and Microsoft, Jotform has a lot more features. I particularly love the e-signature because it makes the form feel more trustworthy for our team.

Chose Jotform
I was trying to create the forms using excel, but it was difficult and time consuming. I found Jotform and try it with great results. This is because it is already in a cloud. It has some templates to use. It has an easy platform to use and is a snap to create them. Definitely …
Chose Jotform
In the past we used Forms but it doesn't allow as follow-up messages or the ease of use of questions. Plus the data is harder to track without having to export over and over to see the results. Also, limited question types that may be used to gather data about the participants …
Chose Jotform
Adobe has very limited functionality in the free version. There isn't much that you can do. It's paid versions are also more expensive than Jotform in comparison. Albeit, Adobe is a lot more complex, but I've been able to find other sites that allow me to create and merge PDFs …
Chose Jotform
Jotform makes more affordable, customizable, and accessible forms than the other platforms we have tried.
Chose Jotform
I purchased JotForm when Adobe shut down FormsCentral. It was a blessing in disguise, as JotForm had tons of functionality that FormsCentral lacked--we simply didn't know what we were missing. We love JotForm.
Microsoft 365

No answer on this topic

Features
JotformMicrosoft 365
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Jotform
7.9
163 Ratings
1% below category average
Microsoft 365
-
Ratings
Survey templates8.6139 Ratings00 Ratings
Themes7.5147 Ratings00 Ratings
Custom logo/branding7.6153 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Jotform
8.9
150 Ratings
5% above category average
Microsoft 365
-
Ratings
Changes to live survey9.1126 Ratings00 Ratings
Question design help9.0124 Ratings00 Ratings
Multiple question types8.7147 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Jotform
9.4
126 Ratings
12% above category average
Microsoft 365
-
Ratings
Survey logic flexibility9.4126 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Jotform
8.3
153 Ratings
3% above category average
Microsoft 365
-
Ratings
Response tracking8.0144 Ratings00 Ratings
Data export9.0146 Ratings00 Ratings
Standard reports7.8132 Ratings00 Ratings
Custom reports8.2124 Ratings00 Ratings
Analytics8.6114 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Jotform
9.1
127 Ratings
5% above category average
Microsoft 365
-
Ratings
Access controls9.0123 Ratings00 Ratings
Compliance9.1116 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Jotform
8.1
96 Ratings
0% above category average
Microsoft 365
-
Ratings
Vendor-offered crowdsourcing7.275 Ratings00 Ratings
Respondent restrictions9.096 Ratings00 Ratings
Best Alternatives
JotformMicrosoft 365
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Google Workspace
Google Workspace
Score 9.1 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 7.0 out of 10
Google Workspace
Google Workspace
Score 9.1 out of 10
Enterprises
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.3 out of 10
Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JotformMicrosoft 365
Likelihood to Recommend
7.7
(182 ratings)
8.0
(242 ratings)
Likelihood to Renew
9.4
(7 ratings)
9.5
(6 ratings)
Usability
8.0
(128 ratings)
7.7
(13 ratings)
Support Rating
7.4
(81 ratings)
8.9
(54 ratings)
Implementation Rating
8.9
(3 ratings)
9.0
(2 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
JotformMicrosoft 365
Likelihood to Recommend
Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
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Microsoft
Microsoft 365 would be well suited for medium to large enterprises. This is where there are several hundreds or thousands of people. Since most everyone has used one of the applications the learning curve would be reduced. Another reason would be the ability to implement security measures to prevent access to sensitive data. This could justify the cost of an Enterprise license.
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Pros
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
Read full review
Microsoft
  • Chat with teams and the integrations with the other apps, and many more smaller ones, like to-dos, news, and the recent Outlook integration.
  • Easy embedding on SharePoint to broadcast all the content created in the different tools.
  • The office package is still robust with the good things from the past and new additions.
Read full review
Cons
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
Read full review
Microsoft
  • Forms lack comprehensive features and parameters for detailed questioning for example cannot be directly linked with Power BI
  • Outlook email filters are not handy to use and require more detailing in terms of location past emails
  • Teams requires substantially large amounts of system resources which could be finetuned
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Likelihood to Renew
Jotform
I need this software to run my business, it's built around it.
Read full review
Microsoft
So far the Microsoft 365 platform provides features and tools that can cater to 100% of present organizations needs considering both technical and business necessities, however most features are not been effectively utilised at present. The current featureset is able to cover for most of the future needs of the business and technical functions.
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Usability
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
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Microsoft
Microsoft 365 is the gold standard for performing project tasks in a professional environment, enabling the quick transfer and exchange of files and ideas for team members who work locally and remotely. Its suite of tools is familiar and has evolved to being cloud based, allowing for files to be updated in real time from near and far.
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Reliability and Availability
Jotform
No answers on this topic
Microsoft
To-date Microsoft 365 platform has offered an amazing uptime and availability percentage per year compared to all other products which provide the stability and overall business resilience of their ecosystem which is a great relief for information technology service entitites which heavy rely on Microsoft offerings as a whole to redeliver their own custom products
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Performance
Jotform
No answers on this topic
Microsoft
The Microsoft 365 tools expects and demands a substantial amount of system resources to operate at optimal level and even more when integrated with other applications which is a downside, however given that external supporting tech factors such as fibre/broadband speed bandwidth, high speed RAM and ample storage resources are allocated the tools work error free providing robust communication
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Support Rating
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
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Microsoft
Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
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In-Person Training
Jotform
No answers on this topic
Microsoft
The resellers involved with selling Microsoft products are reluctant to provide in person specialist trainings to consumers due to the fact of costs of economies of scale and is not provided free of charge most of the time. In Person trainings needs to be agreed to at the initiation of projects and implementations for better ROI.
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Online Training
Jotform
No answers on this topic
Microsoft
The standard training offered with 3rd part resellers are fairly standard and covers the basic workability however the trainings needs to be specifically customised according to unique requirements of the organizations. for example an MSP would need to master specific communications verticals within Microsoft 365 whereas and online store using Microsoft 365 would needs to master a different set of tools within the suite to get the best ROI post implementation.
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Implementation Rating
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
Read full review
Microsoft
The Microsoft support partners are more than capable of handling implementations and dealing with unprecedented errors during the implementations. Not part of the implementation though the setup was done with minimum misconfigurations which is evident with present live setup which works fine without any bugs and gaps at present context.
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Alternatives Considered
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
Read full review
Microsoft
Typically I prefer working with companies with Microsoft 365 as their main tool because they're usually a fast growing company with a global presence. I like using it for work because it's easy to collaborate, share, review, comment, reply in any of the tools. The mobile app for Outlook and Teams are lifesavers when we're constantly traveling and you can join meetings on the mobile Teams to never miss a beat.
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Contract Terms and Pricing Model
Jotform
No answers on this topic
Microsoft
Microsoft pricing is not very expensive and yet not very cheap as well, and it hovers in between the baseline. The charges are mostly based on the tier level partners who charge based on their individual reputation in the market. Power negotiation will lead to cost effective and attractive pricing
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Scalability
Jotform
No answers on this topic
Microsoft
Multiple tools within the same platform have been deployed successfully within different functional technical and non technical teams such as Devops, SOC, NOC, Shared services, Managed services, Global Information technology, Cloud operations, Finance, Administration, human resources and all these teams collaborate while maintaining central uniformity in terms of global standards who are dispersed in different geographical locations with ease
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Professional Services
Jotform
No answers on this topic
Microsoft
Have not directly obtained professional services from Microsoft but rather obtained specialized services such as implementations and configurations, setting up and integration support with Microsoft authorized suppliers, 3rd parties, and resellers, which has been a pleasant experience. Again the level of delivery quality on professional services is based on the level of hands on exposure of the 3rd party
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Return on Investment
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
Read full review
Microsoft
  • We have a lot of nonprofit users, so they have a good ROI.
  • I like the constant updates without having to purchase the software repeatedly.
  • I used to purchase each Office (insert year here) often, so the software was up to date and had the newest options and connectors. I think my return on investment would have been much better if Microsoft had updated those versions to keep them current; after all, we did pay for them.
  • Microsoft 365's offering a monthly fee or a discount for a year helps, and you can look at it as a free backup if you have everything set to back up to One Drive. (Cloud-based document filing you can access anywhere ( with an internet connection)—you Can't beat that!)
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ScreenShots

Jotform Screenshots

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