Jotform vs. Microsoft 365

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jotform
Score 8.4 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Microsoft 365
Score 8.6 out of 10
N/A
Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.
$5
Per User Per Month
Pricing
JotformMicrosoft 365
Editions & Modules
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Business Basic
$5.00
Per User Per Month
Individual
$5.84
*Per Month
Business - Apps
$8.25
Per User Per Month
Enterprise - F3
$10.00
Per User Per Month
Business Standard
$12.50
Per User Per Month
Business Premium
$20.00
Per User Per Month
Enterprise - E3
$32.00
Per User Per Month
Enterprise - E5
$57.00
Per User Per Month
Offerings
Pricing Offerings
JotformMicrosoft 365
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*When billed annually.
More Pricing Information
Community Pulse
JotformMicrosoft 365
Considered Both Products
Jotform
Chose Jotform
DocuSign did not allow you to create a template or provide templates, Textedly did not allow you to upload documents and/or modify.
Chose Jotform
More question types, conditions, calculated fields.
Chose Jotform
Jotform's free tier seems stronger than some of the entry-level tiers of other products, which is why we decided to test it.
Chose Jotform
Compared to Google and Microsoft, Jotform has a lot more features. I particularly love the e-signature because it makes the form feel more trustworthy for our team.

Chose Jotform
I was trying to create the forms using excel, but it was difficult and time consuming. I found Jotform and try it with great results. This is because it is already in a cloud. It has some templates to use. It has an easy platform to use and is a snap to create them. Definitely …
Chose Jotform
In the past we used Forms but it doesn't allow as follow-up messages or the ease of use of questions. Plus the data is harder to track without having to export over and over to see the results. Also, limited question types that may be used to gather data about the participants …
Chose Jotform
Adobe has very limited functionality in the free version. There isn't much that you can do. It's paid versions are also more expensive than Jotform in comparison. Albeit, Adobe is a lot more complex, but I've been able to find other sites that allow me to create and merge PDFs …
Chose Jotform
Jotform makes more affordable, customizable, and accessible forms than the other platforms we have tried.
Chose Jotform
I purchased JotForm when Adobe shut down FormsCentral. It was a blessing in disguise, as JotForm had tons of functionality that FormsCentral lacked--we simply didn't know what we were missing. We love JotForm.
Microsoft 365

No answer on this topic

Features
JotformMicrosoft 365
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Jotform
7.9
163 Ratings
1% below category average
Microsoft 365
-
Ratings
Survey templates8.7139 Ratings00 Ratings
Themes7.6147 Ratings00 Ratings
Custom logo/branding7.4153 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Jotform
9.2
150 Ratings
8% above category average
Microsoft 365
-
Ratings
Changes to live survey9.4126 Ratings00 Ratings
Question design help9.4124 Ratings00 Ratings
Multiple question types8.8147 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Jotform
9.6
126 Ratings
14% above category average
Microsoft 365
-
Ratings
Survey logic flexibility9.6126 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Jotform
8.5
153 Ratings
5% above category average
Microsoft 365
-
Ratings
Response tracking8.2144 Ratings00 Ratings
Data export9.1146 Ratings00 Ratings
Standard reports8.0132 Ratings00 Ratings
Custom reports8.4124 Ratings00 Ratings
Analytics8.8114 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Jotform
9.3
127 Ratings
8% above category average
Microsoft 365
-
Ratings
Access controls9.3123 Ratings00 Ratings
Compliance9.3116 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Jotform
8.3
96 Ratings
3% above category average
Microsoft 365
-
Ratings
Vendor-offered crowdsourcing7.375 Ratings00 Ratings
Respondent restrictions9.296 Ratings00 Ratings
Best Alternatives
JotformMicrosoft 365
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.3 out of 10
Google Workspace
Google Workspace
Score 9.1 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 7.0 out of 10
Google Workspace
Google Workspace
Score 9.1 out of 10
Enterprises
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.2 out of 10
Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JotformMicrosoft 365
Likelihood to Recommend
8.4
(184 ratings)
8.8
(259 ratings)
Likelihood to Renew
9.4
(7 ratings)
9.5
(6 ratings)
Usability
8.6
(130 ratings)
8.7
(29 ratings)
Support Rating
7.4
(81 ratings)
8.9
(54 ratings)
Implementation Rating
8.9
(3 ratings)
9.0
(2 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
JotformMicrosoft 365
Likelihood to Recommend
Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
Read full review
Microsoft
Microsoft 365 would be well suited for medium to large enterprises. This is where there are several hundreds or thousands of people. Since most everyone has used one of the applications the learning curve would be reduced. Another reason would be the ability to implement security measures to prevent access to sensitive data. This could justify the cost of an Enterprise license.
Read full review
Pros
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
Read full review
Microsoft
  • Chat with teams and the integrations with the other apps, and many more smaller ones, like to-dos, news, and the recent Outlook integration.
  • Easy embedding on SharePoint to broadcast all the content created in the different tools.
  • The office package is still robust with the good things from the past and new additions.
Read full review
Cons
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
Read full review
Microsoft
  • Slack is 1000x better than teams. Why put a 250 limit on a chat? Our company hasn't moved fully to channels and it's making us lose transparency. Plus, the teams channels we do have nobody is going to. 90% loss in visibility and engagement.
  • Teams for web meetings. I think the UI/UX should match Zoom which is the standard for all our customers. They don't like it when we use Teams.
  • Chats and Channels need to somehow be on one screen automatically without having to choose that view because majority of our company hasn't opened Teams Channels and only stays in chats.
Read full review
Likelihood to Renew
Jotform
I need this software to run my business, it's built around it.
Read full review
Microsoft
There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
Read full review
Usability
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
Read full review
Microsoft
Microsoft 365 is the gold standard for performing project tasks in a professional environment, enabling the quick transfer and exchange of files and ideas for team members who work locally and remotely. Its suite of tools is familiar and has evolved to being cloud based, allowing for files to be updated in real time from near and far.
Read full review
Support Rating
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
Read full review
Microsoft
Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
Read full review
Implementation Rating
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
Read full review
Microsoft
Everything works and I use it all the time.
Read full review
Alternatives Considered
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
Read full review
Microsoft
Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills.
Read full review
Return on Investment
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
Read full review
Microsoft
  • We have a lot of nonprofit users, so they have a good ROI.
  • I like the constant updates without having to purchase the software repeatedly.
  • I used to purchase each Office (insert year here) often, so the software was up to date and had the newest options and connectors. I think my return on investment would have been much better if Microsoft had updated those versions to keep them current; after all, we did pay for them.
  • Microsoft 365's offering a monthly fee or a discount for a year helps, and you can look at it as a free backup if you have everything set to back up to One Drive. (Cloud-based document filing you can access anywhere ( with an internet connection)—you Can't beat that!)
Read full review
ScreenShots

Jotform Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of