Litmos is a cloud-based Corporate LMS. Core features include a course builder, assessments and quizzes, surveys and feedback, eCommerce, virtual classrooms, certifications, course library, SCORM and TIN CAN support, reporting, and gamification tools.
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Paylocity
Score 8.3 out of 10
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Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.
For us, Litmos does what we need it to do. It houses all of our training in one place and allows us to send it out to our entire staff quickly and easily. The only area we really struggle is with eSignatures. We use this feature for memos, but instead of using the actual eSignature, we use an assessment because it gives us the ability to lock it after one attempt so that someone doesn't log back in and show that it's no longer signed.
We use this product every day, like I mentioned, for all the different modules. I mean, I'm in there constantly, whether it's to assisted employee with a missing time punch, timecard punch, whether I'm running payroll or reviewing payroll. When my direct report runs payroll, I'm in there every six months for performance reviews. I build the performance reviews and then I follow up and make sure the managers actually have completed their reviews and all of that. I'm in there for recruiting purposes every day, checking resumes. They make it really easy to build out job postings and I love that it's customizable. I don't want all of the approvals, so I don't have to do anything with approvals. It just lets me skip through that page altogether. But if I needed to do approvals for our processes, they're there. So they just make it really easy. And then any sort of employee status changes, right? Whether it's a job change, compensation, reporting to a different manager, things like that. They just make it really easy through Paylocity. I don't have to build out different forms. They're already there. They do a lot of the work on their end and it just is a very user-friendly, seamless experience for me.
Content Authoring: Litmos has a good content authoring tool that provides options for designing engaging and interactive courses.
Reporting: Litmos reporting tools and reporting engines are clear to understand, the come with useful features that allow for tracking completion, learning and engagement.
Course Library: Litmos has an extensive course library that we can reorganize into learning pathways to accomplish set learning objectives for our team.
Customer Support: We have seen Litmos Customer support improve over the time we have been customers. Not only are there helpful resources within the Litmos University, we also have access to skilled support from our Customer Success Manager and the Litmos Technical Team.
I do like the enhancements that are made and how we receive communication about what those enhancements are. And we are given opportunities if we want it to be early adopters and the communication and the training around those changes that are being made. The support when you're implementing a new module like Paylocity recruiting for example, and setting up the various templates, the implementation team was readily available to help us to seamlessly guide us through that process so that the system would be up and ready and we could focus more on training and development and making sure our people were ready to use the system.
Litmos' email automation leaves a lot to be desired. When using SAML single sign on, a user can forward a reminder email to a colleague and it will include the link for _their_ training, if the recipient completes the training it report as being completed by the sender.
Litmos' functionality around assessments is terrible. It is impossible to give partial or weighted credit for a question during marking. It's impossible to undo a mistake in marking or go back to the question. Hotspot questions are not worth using. Learners entering a test again after completing but before marking is done will erase their attempt's ability to be marked. There is more that is just unacceptable here. We make tests using microsoft forms because it's easier and more accessible.
Many group admins are also learners, and will so infrequently use their admin portals, that they should not default to admin.
We have imports from our HR platform to Litmos, which is convenient. Occasionally someone gets set up twice, which is a problem with the intergration or stuff that helpdesk does. However, merging two learner records should not be a huge hassle of enumerating all of the courses and manually marking them complete. There should be a way to do this in the software.
Reporting in general leaves a great deal to be desired. There should be some more controls for xAPI/tincan modules that allow us to customize the level of tracking there. Articulate Rise uses a manifest that gives the LMS what it needs to integrate, why can't we see interaction data from the eLearning there like we could with LRS statements? If I make a storyline block or have a rise interaction, I should be able to see all the elements folks click and what they get hung up on.
Litmos should support standard Training and L&D measurement frameworks. There's no reason we shouldn't at least be able to have a dashboard for a course that includes survey data, assessments, boosts, and maybe a manual place to put in business impact KPIs. Think kirkpatrick/Phillips ROI.
Right now you cannot assign an annual training in LMS unless it's specific to onboarding. So I'd really like to be able to assign, for example, we have to do a HIPAA training every year. I'd really like to be able to assign those to my staff automatically and not have to set it up through workflows to set it up into LMS, which is kind of the workaround right now. I'd like it to be available in LMS directly. You can set up annual trainings in LMS directly right now, but it has to be associated with onboarding, which is only good for the first month that they're there.
We are a semi-monthly pay structure and so our salaried employees, we have many different labor allocations. They don't transfer over correctly. We have to manually intervene every single pay period for those staff. It takes a lot of time. It's about two hours out of our time each time. I would really like those to be able to have the system to be able to look at the time sheet, look at how much they're being paid per hour, and then be able to transfer it over automatically.
For what we need in the very near future, Litmos does not offer us the required capability. Ideally, we are looking for an integrated LMS, coaching, mobile support and content creation platform. Litmos may have the LMS part covered but there are other platforms that do this better along with providing an integrated all-in-one service or at the very least support API integration with other vendors to meet our requirements.
There are several technical issues we have experienced this past year with the employee onboarding process that we are still waiting to have resolved. Overall our experience with Paylocity has been positive, and we love how user-friendly and easy to navigate the system is. It has made all of our HR processes much more streamlined and efficient.
It's really easy to use. I just search the platform for my requirements, play a demo before downloading it, and then drag and drop it into my LMS. It couldn't be simpler. The only reason it isn't a 10 is that some courses don't have better summary descriptions or additional materials.
I'm biased because I picked Paylocity for this company, even though there has been some new leadership that has come in and tried to change it and certainly have also tried to encourage the company to evaluate other options. So Paylocity has some competition over the last 10 years. There's been a lot of popup companies that are coming up and certainly providing a lot of promise to what they can offer, but I have held firm that Paylocity is the best option for us and certainly fought off all of those recommendations to change. So my recommendation is certainly a 10 and I say that because we've been growing and Paylocity has been steady with our pace, there's been no pressure, there's constant assistance that's being offered to help us grow. So we're constantly adding modules over time so it doesn't feel like we're being heavily pressured to change, but it feels like they're certainly helping us grow at the pace that we're able to grow at.
I can always call the direct number and there is a representative always available to answer questions. I can also email the service desk for Paylocity or my representative and they are pretty quick to respond if we are having issues
Reports load within seconds. The ease of finding information in the system is very nice. If for some reason you cannot get the info you need, you can either look it up in the help section or if time is of the essence, you may call the help desk and speak with a Paylocity representative immediately. You are never left alone. You never get a voicemail. You always get a live representative who can help you at that moment
If I could give it a negative rating I would. Worst support from any program I have had. Everything is back and forth in the support ticket. The one time I tried to chat they could not support the question. Their support page is so full of sections and products I can never find anything I need, even with a customized home page. I was hopeful that once they left SAP support might improve but it has not. I don't even know who my account executive is. Nobody has ever reached out to me. I need someone to guide me through best practices for our company and there is nobody to do that.
It is very hard to get answers to your questions, you cannot speak to someone without days of requesting assistance or answers and then eventually can get a call back and then it is usually resolved fairly quickly. But NOT easy to get that help.
It was a good overview of the platform, but of course it was more of a basic overview of how to use the platform. The team provided a good training, but I would of liked a better deep dive into some of the features.
I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.
Some of the best online training I've taken from any LMS platform. It was well put together and kept me engaged the entire time. It has a good amount of HR Compliance mixed with soft skills training that the team liked. Overall, it has a robust online suite of training that any company can use.
The training was live online, but was with a group of other companies. We did not receive any personalized training with our team. Whenever we would ask for training, we would be sent a peak article link or a video. It felt like the reps we dealt with didn't know the answer to the questions.
We have done two implementations. The first wasn't completed by me, but the second was. I had to do a lot of data migration across from the first system into the new instance. This was really time-consuming, and it would have been great to have had an option for someone else to have completed this for us. Learning about the tool has also been up to us, and whilst the content was good, it was also high level and broad, and then getting into the specifics of our setup was really just left to us to complete on our own and have a go. We got there, but probably could have been faster with some additional support from a consultant.
Implementation was a bit bumpy and Paylocity team not always available for next steps and/or questions. I feel like Paylocity could have done a better job in their fact finding as far as what we were currently doing, our payroll policies and needs, etc. so that we would have run into less issues as we moved forward.
I made a choice of this tool because of great review message on internet about the advantage of litmos. Also as cost is concerned I saw it to be favourable to me more than other which are Abit expensive. Litmos also have intuitive user interface which made me to fall for it.
We went through demos five years ago and we evaluated ADP and UKG in the past, and we used Paycor previously. In the past, I've used ADP and Kronos when it was still Kronos at other companies. So several different ones. One of the main reasons was that it was all one platform and you didn't have to log into other platforms for it to communicate with each other. Payroll talks to time that talks back to payroll and you don't have to log into anything separate. The reporting was also really easy and you didn't have to have a master's degree to do it.
Pretty easy to scale this LMS and can be deployed companywide in all departments for us. The team's function allows you build separate teams that can easily be assigned specific courses, so it makes it much easier to deploy
Our main function for Paylocity is payroll, data insights for employee working hours and onboarding. This has been a very reliable source for us for these functions. Payroll has been extremely easy to do using Paylocity. The onboarding process is very simple for new hires and makes the process run smooth. It is easy to find the information you are looking for while on Paylocity.
They are thorough, care about quality and success, take the time needed to implement properly, answer questions, build data feeds. A professional, caring, very skilled team there.
For one of our product lines, what used to require 8-10 onboarding calls now only needs two and we are aiming to get that down to just one or potentially none. Customers can learn on demand using the courses we have constructed for them and continue their learning live with trainers.
By hosting all of our training in one place, we have made onboarding much more straightforward for employees — they can learn the product (same training we give customers) and also get their InfoSec and other training in one place.
Paylocity has absolutely leveled us up. We have shaved hours off payroll processing each cycle and onboarding is finally frictionless. All that saved time means we are focusing more on people, not admin chaos.
Also having consistent processes and cleaner data has helped us catch trends earlier, like spotting teams with high PTO rollover or engagement dips.
