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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics GP

    Score5.4 out of 10
    N/AMicrosoft Dynamics GP is an ERP software with accounting capabilities. It includes various packs for customizability and features tailored to specific industries’ needs. GP is offered as a perpetual license or subscription.N/A

    NetSuite ERP

    Score8.1 out of 10
    N/ANetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A

    Oracle Sales

    Score8.9 out of 10
    N/AOracle Sales guides sellers with intelligent recommendations to help them focus on the most valuable prospects at the right time. These machine learning-based CRM selling tools center around clean, complete customer data from internal and external sources.

    $65

    Per User Per Month

    Pricing
    Microsoft Dynamics GPNetSuite ERPOracle Sales
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Professional
    $65.00
    Per User Per Month
    Standard
    $100.00
    Per User Per Month
    Enterprise
    $200.00
    Per User Per Month
    Premium
    $300.00
    Per User Per Month
    Offerings
    Pricing Offerings
    Microsoft Dynamics GPNetSuite ERPOracle Sales
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details—Users subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.—
    More Pricing Information
    Community Pulse
    Microsoft Dynamics GPNetSuite ERPOracle Sales
    Considered Multiple Products
    Microsoft
    Chose Microsoft Dynamics GP
    Due to the size of our company Microsoft Dynamics GP works better for us than Quickbooks because of the reporting capabilities. However, the NetSuite demo proved to be much more user-friendly with more reporting capabilities.
    Incentivized
    Chose Microsoft Dynamics GP
    I have pitched GP against every competitor in the market - NetSuite, PeopleSoft, Sage, SAP, Oracle, Quickbooks. This product is a mid-market solution and is geared toward standard accounting practice-type companies. If you do not have the sufficient level of accounting …
    Incentivized
    NetSuite
    Chose NetSuite ERP
    Netsuite ERP is by far a superior product.
    Incentivized
    Chose NetSuite ERP
    NS much more modern and easily extensible.
    Incentivized
    Chose NetSuite ERP
    NetSuite ERP is user friendly and allows for us to implement and deploy solutions without much help from the IT department. It also is a "fluid" solution that utilizes a relational database which allows for transactions and records to be connected.
    Incentivized
    Chose NetSuite ERP
    NetSuite ERP is leaps and bounds above their competitors in both functionality and design.
    Incentivized
    Chose NetSuite ERP
    NetSuite is a massive enterprise-grade ERP system that expertly manages a global organization's financials. My organization has offices in many different countries, and NetSuite provides a superior infrastructure that manages multi-currency journal entries with ease and also …
    Incentivized
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    33%
    Would buy again
    2 Answers
    94%
    Would buy again
    280 Answers
    83%
    Would buy again
    10 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    92%
    Delivers good value for the price
    240 Answers
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    95%
    Happy with the feature set
    282 Answers
    83%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    79%
    Lived up to sales and marketing promises
    151 Answers
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    70%
    Implementation went as expected
    154 Answers
    100%
    Implementation went as expected
    7 Answers
    Features
    Microsoft Dynamics GPNetSuite ERPOracle Sales
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics GP and NetSuite ERP and Oracle Sales
    Feature
    Microsoft Dynamics GP
    6.4
    20 Ratings
    17% below category average
    NetSuite ERP
    1.1
    15 Ratings
    149% below category average
    Oracle Sales
    -
    Ratings
    Pay calculation6.219 Ratings1.013 Ratings00 Ratings
    Benefit plan administration5.815 Ratings1.010 Ratings00 Ratings
    Direct deposit files7.518 Ratings1.39 Ratings00 Ratings
    Salary revision and increment management6.517 Ratings00 Ratings00 Ratings
    Reimbursement management6.016 Ratings00 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics GP and NetSuite ERP and Oracle Sales
    Feature
    Microsoft Dynamics GP
    4.3
    27 Ratings
    55% below category average
    NetSuite ERP
    9.2
    74 Ratings
    19% above category average
    Oracle Sales
    5.6
    17 Ratings
    31% below category average
    API for custom integration2.526 Ratings9.264 Ratings5.016 Ratings
    Plug-ins6.021 Ratings9.947 Ratings00 Ratings
    Custom fields00 Ratings00 Ratings5.617 Ratings
    Custom objects00 Ratings00 Ratings5.617 Ratings
    Scripting environment00 Ratings00 Ratings6.315 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics GP and NetSuite ERP and Oracle Sales
    Feature
    Microsoft Dynamics GP
    6.8
    40 Ratings
    18% below category average
    NetSuite ERP
    9.7
    81 Ratings
    14% above category average
    Oracle Sales
    8.7
    18 Ratings
    4% above category average
    Single sign-on capability5.532 Ratings9.762 Ratings8.017 Ratings
    Role-based user permissions8.140 Ratings9.880 Ratings9.317 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics GP and NetSuite ERP and Oracle Sales
    Feature
    Microsoft Dynamics GP
    5.3
    41 Ratings
    38% below category average
    NetSuite ERP
    9.9
    72 Ratings
    27% above category average
    Oracle Sales
    -
    Ratings
    Dashboards3.429 Ratings9.971 Ratings00 Ratings
    Standard reports6.139 Ratings9.970 Ratings00 Ratings
    Custom reports6.439 Ratings9.970 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics GP and NetSuite ERP and Oracle Sales
    Feature
    Microsoft Dynamics GP
    5.0
    48 Ratings
    42% below category average
    NetSuite ERP
    7.9
    323 Ratings
    2% above category average
    Oracle Sales
    -
    Ratings
    Accounts payable6.345 Ratings8.4317 Ratings00 Ratings
    Accounts receivable5.736 Ratings8.4293 Ratings00 Ratings
    Cash management6.336 Ratings00 Ratings00 Ratings
    Bank reconciliation5.541 Ratings00 Ratings00 Ratings
    Expense management4.431 Ratings00 Ratings00 Ratings
    Time tracking8.014 Ratings00 Ratings00 Ratings
    Fixed asset management4.428 Ratings00 Ratings00 Ratings
    Multi-currency support2.619 Ratings00 Ratings00 Ratings
    Multi-division support3.026 Ratings00 Ratings00 Ratings
    Regulations compliance3.214 Ratings00 Ratings00 Ratings
    Electronic tax filing9.012 Ratings00 Ratings00 Ratings
    Self-service portal7.012 Ratings00 Ratings00 Ratings
    Global Financial Support6.07 Ratings9.926 Ratings00 Ratings
    Primary and Secondary Ledgers4.721 Ratings9.928 Ratings00 Ratings
    Intercompany Accounting3.618 Ratings00 Ratings00 Ratings
    Localizations4.513 Ratings00 Ratings00 Ratings
    Journals and Reconciliations4.526 Ratings9.341 Ratings00 Ratings
    Enterprise Accounting2.616 Ratings00 Ratings00 Ratings
    Configurable Accounting3.517 Ratings9.935 Ratings00 Ratings
    Centralized Rules Framework3.214 Ratings00 Ratings00 Ratings
    Standardized Processes6.119 Ratings9.937 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics GP and NetSuite ERP and Oracle Sales
    Feature
    Microsoft Dynamics GP
    4.2
    26 Ratings
    54% below category average
    NetSuite ERP
    9.1
    48 Ratings
    13% above category average
    Oracle Sales
    -
    Ratings
    Inventory tracking5.524 Ratings10.047 Ratings00 Ratings
    Automatic reordering1.013 Ratings8.928 Ratings00 Ratings
    Location management4.018 Ratings9.635 Ratings00 Ratings
    Manufacturing module3.415 Ratings00 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics GP and NetSuite ERP and Oracle Sales
    Feature
    Microsoft Dynamics GP
    3.6
    25 Ratings
    69% below category average
    NetSuite ERP
    9.4
    261 Ratings
    17% above category average
    Oracle Sales
    -
    Ratings
    Pricing3.718 Ratings9.953 Ratings00 Ratings
    Order entry3.721 Ratings8.1257 Ratings00 Ratings
    Credit card processing1.012 Ratings8.937 Ratings00 Ratings
    Cost of goods sold4.925 Ratings9.548 Ratings00 Ratings
    Order Orchestration4.99 Ratings9.921 Ratings00 Ratings
    End-to-end order visibility3.312 Ratings00 Ratings00 Ratings
    Order exception Resolution3.37 Ratings00 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Microsoft Dynamics GP and NetSuite ERP and Oracle Sales
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    NetSuite ERP
    7.9
    259 Ratings
    5% above category average
    Oracle Sales
    -
    Ratings
    Billing Management00 Ratings8.5248 Ratings00 Ratings
    Cash and Asset Management00 Ratings9.927 Ratings00 Ratings
    Travel & Expense Management00 Ratings9.831 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings8.927 Ratings00 Ratings
    Period Close00 Ratings9.935 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Microsoft Dynamics GP and NetSuite ERP and Oracle Sales
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    NetSuite ERP
    6.6
    32 Ratings
    14% below category average
    Oracle Sales
    -
    Ratings
    Budgeting and Forecasting00 Ratings6.026 Ratings00 Ratings
    Project Costing00 Ratings6.023 Ratings00 Ratings
    Cost Capture00 Ratings6.022 Ratings00 Ratings
    Capital Project Management00 Ratings4.014 Ratings00 Ratings
    Customer Contract Compliance00 Ratings9.913 Ratings00 Ratings
    Project Revenue Recognition00 Ratings6.922 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Microsoft Dynamics GP and NetSuite ERP and Oracle Sales
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    NetSuite ERP
    4.1
    17 Ratings
    53% below category average
    Oracle Sales
    -
    Ratings
    Project Planning and Scheduling00 Ratings8.914 Ratings00 Ratings
    Task Insight for Project Managers00 Ratings3.311 Ratings00 Ratings
    Project Mobile Functionality00 Ratings3.010 Ratings00 Ratings
    Definable Resource Pools00 Ratings3.68 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of Microsoft Dynamics GP and NetSuite ERP and Oracle Sales
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    NetSuite ERP
    3.1
    12 Ratings
    82% below category average
    Oracle Sales
    -
    Ratings
    Award Lifecycle Management00 Ratings3.57 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Microsoft Dynamics GP and NetSuite ERP and Oracle Sales
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    NetSuite ERP
    3.3
    19 Ratings
    73% below category average
    Oracle Sales
    -
    Ratings
    Bids Analyzed and Compared00 Ratings3.58 Ratings00 Ratings
    Contract Authoring00 Ratings1.910 Ratings00 Ratings
    Contract Repository00 Ratings3.58 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings3.613 Ratings00 Ratings
    Supplier Management00 Ratings9.913 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Microsoft Dynamics GP and NetSuite ERP and Oracle Sales
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    NetSuite ERP
    3.1
    11 Ratings
    74% below category average
    Oracle Sales
    -
    Ratings
    Risk Repository00 Ratings3.58 Ratings00 Ratings
    Control Management00 Ratings1.911 Ratings00 Ratings
    Control Efficiency Assessments00 Ratings3.57 Ratings00 Ratings
    Issue Detection00 Ratings3.58 Ratings00 Ratings
    Remediation and Certification00 Ratings3.58 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Microsoft Dynamics GP and NetSuite ERP and Oracle Sales
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    NetSuite ERP
    3.1
    17 Ratings
    77% below category average
    Oracle Sales
    -
    Ratings
    Transportation Planning and Optimization00 Ratings2.89 Ratings00 Ratings
    Transportation Execution Management00 Ratings2.88 Ratings00 Ratings
    Trade and Customs Management00 Ratings2.88 Ratings00 Ratings
    Fulfillment Management00 Ratings9.914 Ratings00 Ratings
    Warehouse Workforce Management00 Ratings2.511 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Microsoft Dynamics GP and NetSuite ERP and Oracle Sales
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    NetSuite ERP
    9.4
    16 Ratings
    23% above category average
    Oracle Sales
    -
    Ratings
    Production Process Design00 Ratings8.912 Ratings00 Ratings
    Production Management00 Ratings8.914 Ratings00 Ratings
    Configuration Management00 Ratings9.910 Ratings00 Ratings
    Work Execution00 Ratings9.912 Ratings00 Ratings
    Manufacturing Costs00 Ratings8.914 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Microsoft Dynamics GP and NetSuite ERP and Oracle Sales
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    NetSuite ERP
    8.3
    177 Ratings
    12% above category average
    Oracle Sales
    -
    Ratings
    Forecasting00 Ratings8.817 Ratings00 Ratings
    Inventory Planning00 Ratings7.6174 Ratings00 Ratings
    Performance Monitoring00 Ratings8.914 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Microsoft Dynamics GP and NetSuite ERP and Oracle Sales
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    NetSuite ERP
    3.9
    13 Ratings
    62% below category average
    Oracle Sales
    -
    Ratings
    Proposal Management00 Ratings2.610 Ratings00 Ratings
    Product Master Data Management00 Ratings3.29 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Microsoft Dynamics GP and NetSuite ERP and Oracle Sales
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    NetSuite ERP
    -
    Ratings
    Oracle Sales
    7.6
    17 Ratings
    3% below category average
    Customer data management / contact management00 Ratings00 Ratings7.017 Ratings
    Workflow management00 Ratings00 Ratings8.016 Ratings
    Territory management00 Ratings00 Ratings7.716 Ratings
    Opportunity management00 Ratings00 Ratings7.815 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings00 Ratings9.014 Ratings
    Contract management00 Ratings00 Ratings7.914 Ratings
    Quote & order management00 Ratings00 Ratings6.116 Ratings
    Interaction tracking00 Ratings00 Ratings7.014 Ratings
    Channel / partner relationship management00 Ratings00 Ratings8.013 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Microsoft Dynamics GP and NetSuite ERP and Oracle Sales
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    NetSuite ERP
    -
    Ratings
    Oracle Sales
    5.8
    15 Ratings
    28% below category average
    Case management00 Ratings00 Ratings5.615 Ratings
    Call center management00 Ratings00 Ratings6.412 Ratings
    Help desk management00 Ratings00 Ratings5.313 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Microsoft Dynamics GP and NetSuite ERP and Oracle Sales
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    NetSuite ERP
    -
    Ratings
    Oracle Sales
    8.5
    13 Ratings
    9% above category average
    Lead management00 Ratings00 Ratings9.013 Ratings
    Email marketing00 Ratings00 Ratings8.012 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Microsoft Dynamics GP and NetSuite ERP and Oracle Sales
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    NetSuite ERP
    -
    Ratings
    Oracle Sales
    7.6
    14 Ratings
    1% below category average
    Task management00 Ratings00 Ratings6.513 Ratings
    Billing and invoicing management00 Ratings00 Ratings8.02 Ratings
    Reporting00 Ratings00 Ratings8.414 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Microsoft Dynamics GP and NetSuite ERP and Oracle Sales
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    NetSuite ERP
    -
    Ratings
    Oracle Sales
    8.1
    16 Ratings
    6% above category average
    Forecasting00 Ratings00 Ratings7.715 Ratings
    Pipeline visualization00 Ratings00 Ratings7.515 Ratings
    Customizable reports00 Ratings00 Ratings9.116 Ratings
    Social CRM
    Comparison of Social CRM features of Microsoft Dynamics GP and NetSuite ERP and Oracle Sales
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    NetSuite ERP
    -
    Ratings
    Oracle Sales
    10.0
    11 Ratings
    28% above category average
    Social data00 Ratings00 Ratings10.011 Ratings
    Social engagement00 Ratings00 Ratings10.011 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Microsoft Dynamics GP and NetSuite ERP and Oracle Sales
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    NetSuite ERP
    -
    Ratings
    Oracle Sales
    7.8
    14 Ratings
    3% above category average
    Marketing automation00 Ratings00 Ratings8.013 Ratings
    Compensation management00 Ratings00 Ratings7.612 Ratings
    Platform
    Comparison of Platform features of Microsoft Dynamics GP and NetSuite ERP and Oracle Sales
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    NetSuite ERP
    -
    Ratings
    Oracle Sales
    7.5
    16 Ratings
    2% below category average
    Mobile access00 Ratings00 Ratings7.516 Ratings
    Best Alternatives
    Microsoft Dynamics GPNetSuite ERPOracle Sales
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Zoho One
    Score9.2 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Zoho One
    Score9.2 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Agentforce Sales
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics GPNetSuite ERPOracle Sales
    Likelihood to Recommend
    4.0
    (54 ratings)
    8.5
    (422 ratings)
    8.4
    (40 ratings)
    Likelihood to Renew
    9.9
    (7 ratings)
    7.6
    (50 ratings)
    -
    (0 ratings)
    Usability
    5.4
    (10 ratings)
    8.0
    (283 ratings)
    5.7
    (13 ratings)
    Availability
    10.0
    (2 ratings)
    9.0
    (16 ratings)
    -
    (0 ratings)
    Performance
    7.0
    (1 ratings)
    8.0
    (15 ratings)
    8.0
    (1 ratings)
    Support Rating
    7.0
    (5 ratings)
    5.4
    (217 ratings)
    7.3
    (10 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (2 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    6.4
    (10 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    8.2
    (3 ratings)
    5.4
    (17 ratings)
    7.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.7
    (5 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    7.0
    (1 ratings)
    CPA Rating
    9.0
    (1 ratings)
    7.3
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (3 ratings)
    5.0
    (16 ratings)
    Product Scalability
    9.1
    (1 ratings)
    9.0
    (8 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    4.8
    (2 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Microsoft Dynamics GPNetSuite ERPOracle Sales
    Likelihood to Recommend
    Microsoft
    Microsoft Dynamics GP is well-suited for our environment, as we pay a diverse group of employees, including on-the-road drivers, shop employees (some in other locations), and office employees. It easily tracks time off, taxes, pay, etc. The reporting allows us to verify with our drivers how they are paid each week, whether it be through mileage or stop-offs.
    Incentivized
    Read full review
    NetSuite
    NetSuite ERP is a very robust ERP. For a small business, it might be overkill and even too expensive. What I mean by this is that there are advanced functionalities that NetSuite ERP has, such as forecasting, warehouse management, and custom workflows, that are not necessary for a small business. However, as a business starts to grow, NetSuite ERP provides endless growth opportunity to meet a companies needs. We are still technically a small company of only 15 employees, but NetSuite ERP has the ability to help us grow and we will not outgrow NetSuite ERP. NetSuite ERP can handle financial tracking with P&L, tax calculations, shipping, vendor management, and so much more.
    Incentivized
    Read full review
    Oracle
    Excellent as a customer relationship management tool, sales forecasting, building better sales plan for the entire deal lifecycle using critical and complex data, a 360-degree comprehensive view of vendors, partners, customers. Ensuring high standards and consistency is maintained in pricing so that quotes are competitive for prospective customers. At the end of the day, this is an excellent tool for selling and closing deals while being able to access needed information in one place.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Great Plains started as back office/accounting, and that is still it's strong suit.
    • SQL and the GP programming language, Dexterity, provide a robust, scalable, and stable platform with well documented maintenance and repair procedures. Relatively easy to manage, tune, and support.
    • Microsoft support for GP verges on "particularly well". Doesn't quite get there but good enough once you know what you're doing
    • Strong partner network, including the GP User Group (GPUG)
    Incentivized
    Read full review
    NetSuite
    • It is an accounting system first and foremost.
    • We can add Manufacturing/Inventory features that we need for a manufacturing environment.
    • System Information/System Notes - Tracking of changes to almost everything. This is incredibly helpful for audits and investigations.
    • NetSuite ERP is integrating AI into their processes which will be super interesting!
    Incentivized
    Read full review
    Oracle
    • Easy to sell products[.]
    • Build customers and make customer hub[.]
    • Tracking the sales cycle from marketing to sell the product[.]
    • Build Reports and Anayltics related to opportunities, leads, and service requests[.]
    • Getting customers issues after and before selling[.]
    • High ability to integrate with Oracles other products and 3rd products using Rest and Soap APIs[.]
    • Restrict users using RBAC role based access[.]
    Incentivized
    Read full review
    Cons
    Microsoft
    • With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
    • I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.
    Incentivized
    Read full review
    NetSuite
    • I have found it to be a bit slow sometimes when saving.
    • I am not sure if this is Chase Bank or NetSuite, but a direct link to upload bank transactions or credit card transactions would be nice.
    • This is too hard, bc Netsuite works really well.
    Read full review
    Oracle
    • I would like to see more integration with other CRMs such as Salesforce.
    • We have each business unit built into Salesforce and it can track the amount of gross profit that flows through our Oracle database. It then further it trickles to each sales rep and what they've closed during their time at the company. These figures are not always accurate.
    • It be difficult navigating to accounts and drilling down into each specific customer to understand details.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.
    Incentivized
    Read full review
    NetSuite
    NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Usability
    Microsoft
    Though it is a basic accounting package, I believe some users do not find the old style menus and navigation options intuitive. There is also a great lack of training resources in the market, so users have to learn the product without guidance a lot, resulting in inefficient workflows and misuse or misunderstanding of many features.
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    NetSuite
    NetSuite is a cloud tool, and is easy to implement for mid-sized organizations. It comes with standard forms/ printing layouts, and financial reporting (both summary and detailed), which are very handy for business users. In addition to these, with 99.99% service availability, NetSuite makes it one of the most reliable ERP tools available on the market.
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    Oracle
    Overall our organization has completely moved to Oracle CX Sales and now is able to utilize the latest technology backed by AI to provide a much better experience to customers and saving money at the same time. So it's a Win-Win situation. I believe there is a slight learning curve to derive [the] full value out of this but once you are there, you can delight your customers.
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    Reliability and Availability
    Microsoft
    No answers on this topic
    NetSuite
    It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
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    Oracle
    No answers on this topic
    Performance
    Microsoft
    No answers on this topic
    NetSuite
    Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
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    Oracle
    Some of the more complex customer reports we have created are slow to run at times.
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    Support Rating
    Microsoft
    The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.
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    NetSuite
    I would like to give 8 rating for NetSuite support and reason for that is below: Whenever we faced any technical or functional issues we tried to reach out to NEtSuite support but response was not immediate. We told them about the urgency of the issue but still we were not getting response on time. Then, we have to reach out to AE to get things resolved.
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    Oracle
    The support the Oracle team gives is generally very good. They are patient, willing to help, and their training methods are collaborative and inclusive. They have conducted multiple support sessions and it’s always been a great user experience. The stellar team [is] always on hand to lend support when the right time comes and their helpdesk is always on hand to help.
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    In-Person Training
    Microsoft
    No answers on this topic
    NetSuite
    I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
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    Oracle
    No answers on this topic
    Online Training
    Microsoft
    No answers on this topic
    NetSuite
    Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
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    Oracle
    Excellent online training material. On-demand always helps to access anytime, anywhere. Also, it is essential that in this day and age, video tutorials with actual product screenshots make the learning more useful and fun at the same time. Certifications help test knowledge gained during these tutorial sessions. This was a blessing for fresh users.
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    Implementation Rating
    Microsoft
    Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.
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    NetSuite
    I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
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    Oracle
    If you have never used a CRM program is is hard to know exactly what you need. We had lots of changes during implementation and even more afterward once the users started working in it everyday. Also the partner we used didn't inform us about Allotments and not being able to Batch delete custom objects (you can now in recent releases). There were so many unknowns, that if I had it to do over, I would educate myself more and ask more questions of the partner that we used for implementation.
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    Alternatives Considered
    Microsoft
    I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.
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    NetSuite
    NetSuite by far is the most expensive; However, compared to the 3 systems notated, the overall functionality, capability and reporting advantages make it my top choice for companies experiencing exponential growth across all departments. Its a best in class solution for just about any user.
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    Oracle
    As compared to other CRM, this happens to be one of the best and most affordable as there are some cons, but the pros are great, and I have seen an increase in sales by using this platform. It works great for the sales process from start to end, like lead generation to closure.
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    Contract Terms and Pricing Model
    Microsoft
    No answers on this topic
    NetSuite
    No answers on this topic
    Oracle
    When we purchased this system it was one of the more expensive options in the market. However, with an adjustment in service and a relative price structure, this has become a lot more cost-effective over the past few years. It’s now more of a middle-ranking in the pricing structure and I would definitely say this is value for money.
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    Scalability
    Microsoft
    The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution
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    NetSuite
    We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
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    Oracle
    No answers on this topic
    Return on Investment
    Microsoft
    • Microsoft Dynamics GP allows my clients to move from a paper or spreadsheet based company to an integrated, electronic, streamlined business. I love being able to help clients gain efficiencies through the use of Microsoft Dynamics GP.
    • Microsoft Dynamics GP allows for better customer service because everything is at our fingertips. If someone calls questioning an invoice, we can easily look it up. If someone calls stating they paid an invoice with a certain check number, we can quickly run a query to find that particular check number to see where it was applied.
    • Having everything on a single platform provides ease of use for upgrades, backups and end user training. There is only one software to learn!
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    NetSuite
    • NetSuite software has improved our process controls and enhanced cash management, especially in huge projects.
    • The software has helped us with budgeting, forecasting, and real-time financial reporting.
    • Introduction of NetSuite ERP into our organisation has completely changed the way we do things by enhancing compliance, ensuring real-time project milestone tracking, and enabling portfolio management.
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    Oracle
    • We can very easily pull up a customer's order and provide any detail they need. The time this saves compared to manually tracking customer orders and accounts is incredible.
    • Knowing exactly who is contacting customer service and what their orders status is before answering the calls makes the customer service reps job much easier than before.
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    ScreenShots

    NetSuite ERP Screenshots

    Screenshot of Roles-based dashboardsScreenshot of MCP AI ConnectorScreenshot of NetSuite Cash 360 Dashboard

    Oracle Sales Screenshots

    Screenshot of Task Based Home PageScreenshot of MobileScreenshot of Sales AssistantScreenshot of Sales ForecastingScreenshot of Win Probability