What users are saying about
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Top Rated
2827 Ratings
103 Ratings

Microsoft Teams

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Top Rated
2827 Ratings
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Score 8.1 out of 100
103 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Microsoft Teams

[Microsoft Teams is] perfectly suited for daily meetings of small size, about 7-20 people. It has an option for scheduling work assignments and tracking progress. The whiteboard really helps with brainstorming new ideas. It is less appropriate when team size is larger than 100. There is a lag in pings when a large number of people type at the same time. Sometimes the time lag can be as high as a couple of minutes. It is also not suitable when the presenter asks a question and looks for an answer on the chat when participants are more than 200.
Sarath Kumar Pujari | TrustRadius Reviewer

VNC Connect

It is very easy to use if the remote device is already set up to receive connections, so if you are setting up devices before deploying them, it is a great tool to have. It is well-suited to use when shadowing users or using it as a teaching tool. There are other products that are better if you are trying to help someone on a one-use basis.
Michael Eberhard | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Microsoft Teams
7.9
VNC Connect
Task Management
Microsoft Teams
8.1
VNC Connect
Gantt Charts
Microsoft Teams
7.4
VNC Connect
Scheduling
Microsoft Teams
8.6
VNC Connect
Workflow Automation
Microsoft Teams
7.6
VNC Connect
Mobile Access
Microsoft Teams
8.7
VNC Connect
Search
Microsoft Teams
7.7
VNC Connect
Visual planning tools
Microsoft Teams
7.4
VNC Connect

Communication

Microsoft Teams
8.3
VNC Connect
Chat
Microsoft Teams
9.0
VNC Connect
Notifications
Microsoft Teams
8.4
VNC Connect
Discussions
Microsoft Teams
8.8
VNC Connect
Surveys
Microsoft Teams
7.6
VNC Connect
Internal knowledgebase
Microsoft Teams
7.6
VNC Connect
Integrates with GoToMeeting
Microsoft Teams
7.9
VNC Connect
Integrates with Gmail and Google Hangouts
Microsoft Teams
7.7
VNC Connect
Integrates with Outlook
Microsoft Teams
9.1
VNC Connect

File Sharing & Management

Microsoft Teams
8.3
VNC Connect
Versioning
Microsoft Teams
8.4
VNC Connect
Video files
Microsoft Teams
8.1
VNC Connect
Audio files
Microsoft Teams
8.2
VNC Connect
Document collaboration
Microsoft Teams
8.6
VNC Connect
Access control
Microsoft Teams
8.4
VNC Connect
Advanced security features
Microsoft Teams
8.4
VNC Connect
Integrates with Google Drive
Microsoft Teams
8.0
VNC Connect
Device sync
Microsoft Teams
8.4
VNC Connect

Remote Administration

Microsoft Teams
VNC Connect
7.6
Screen sharing
Microsoft Teams
VNC Connect
9.6
File transfer
Microsoft Teams
VNC Connect
8.2
Instant message
Microsoft Teams
VNC Connect
8.3
Secure remote access with Smart Card authentication
Microsoft Teams
VNC Connect
7.0
Access to sleeping/powered-off computers
Microsoft Teams
VNC Connect
6.0
Over-the-Internet remote session
Microsoft Teams
VNC Connect
9.0
Initiate remote control from mobile
Microsoft Teams
VNC Connect
9.2
Remote management of servers & workstations
Microsoft Teams
VNC Connect
4.7
Centralized management dashboard
Microsoft Teams
VNC Connect
8.2
Session record
Microsoft Teams
VNC Connect
7.0
Annotations
Microsoft Teams
VNC Connect
5.3
Monitoring and Alerts
Microsoft Teams
VNC Connect
7.0
Multi-platform remote control
Microsoft Teams
VNC Connect
9.0

Pros

Microsoft Teams

  • Video calls are great with Microsoft Teams. They've made big improvements over the last year and I rarely have issue with getting on. It's nice when things just work.
  • The most used functionality is, of course, the chat feature. It does what it's supposed to do and you can create chat groups from whoever you'd like. We use it a lot when there is a special project and a team from various groups get together for a short period of time to get things done.
  • An overlooked function is the ability to search anything within Microsoft Teams. Any photo, document, or chat can be searched and found pretty easily. I can't tell you how many times this has saved me from having to rewrite something or start over.
Chris Gomez, SPHR | TrustRadius Reviewer

VNC Connect

  • VNC Connect does an excellent job in remotely connecting to a computer through either your local area network or even another computer on the internet. As long as the VNC Connect services is installed and the client is running in the background.
  • VNC Connect provides password protection to prevent unauthorized users from attempting to remotely access your computer. There's an option to have a separate password to remotely view vs view & access a computer. You can even add an additional level of security by turning on the feature to require Windows login credentials.
  • VNC Connect provides an additional set of controls after a remote connection has been established with another computer. You can have special keystrokes like Ctrl+Alt+Del sent as a command sequence to the other computer as well as access more than a single screen when in use at the remote computer location.
Paul Li | TrustRadius Reviewer

Cons

Microsoft Teams

  • File Storage is a little clunky for new users, there was a learning curve in understanding the difference between Channels, Teams, Files, and where to communicate. The UI could be improved.
  • The connection of the file storage with Sharepoint gets tricky, where if we edit a certain file in one location, either it sometimes mirrors the action on the other platform, but sometimes it doesn't. It created a lot of issues.
Anonymous | TrustRadius Reviewer

VNC Connect

  • Its a pretty straight forward product - I would like to see more tools with a "wow" factor.
  • Panel colors are blah - I would like more eye-catching colors.
  • A more consistent look with all platforms - like Mac & PC.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Microsoft Teams

Microsoft Teams 10.0
Based on 6 answers
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
Phil Parrish | TrustRadius Reviewer

VNC Connect

VNC Connect 8.0
Based on 8 answers
VNC is a solid product for the price. It simply works and its reliable across different platforms. Some products state they work well in the Mac environment but don't deliver. This one does what it says. Connections are reliable, but of course, this depends on internet connections. The product works well over wireless connections as well. It delivers on what a remote tool should deliver on. My technicians are happy with the product and customers appreciate the ease of use when letting us connect to their systems. Some also appreciate the remote support while they are multi-task.
Anonymous | TrustRadius Reviewer

Usability

Microsoft Teams

Microsoft Teams 7.5
Based on 36 answers
Microsoft team has some amazing cool features like Whiteboard to organize some fun activities within the team where person draws and guess the drawing anonymously. Another cool feature It has emoji's reaction while having call to express reaction on some ongoing topics or, raise hand feature to being noticed by teammates. Furthermore it helps to track and communicate really well with in person either one to one or in groups.
Rishav Raj | TrustRadius Reviewer

VNC Connect

VNC Connect 8.0
Based on 3 answers
VNC Connect is a solid product and our techs are very confident that they can get the job done using it. Reliability is key for us since we have a small support team and many users to support. It also helps keep us in the background more allowing the end-users to multi-task. VNC supports our goal of providing quick and efficient services.
Anonymous | TrustRadius Reviewer

Support Rating

Microsoft Teams

Microsoft Teams 7.3
Based on 180 answers
Microsoft customer support is great, although it can be a bit of a hassle getting to a representative. Also, I have not had issues with Teams to have to give Microsoft a call, so that is positive! Microsoft also has great knowledge-based articles for information on tasks and how-tos on Teams.
Anonymous | TrustRadius Reviewer

VNC Connect

VNC Connect 8.0
Based on 4 answers
VNC Connect is a reliable product that has been around for a long time. It is reasonably priced and works well in the Mac & PC environment. When you have a small team that supports many users we need tools that we can rely upon and that will get the job done on the first try. Many customers appreciate the quick assistance and can multi-task while our team works on their computer issues remotely. From a customer service point of view, this tool gives us transparency and efficient effectiveness.
Anonymous | TrustRadius Reviewer

Online Training

Microsoft Teams

No score
No answers yet
No answers on this topic

VNC Connect

VNC Connect 7.0
Based on 2 answers
The training is very informative, quick and to the point. All of the details one would need are present so the user doesn't have to go searching for additional information just to use the application. The layout of the training was also neat and concise, some of the other training sessions for other companies I've done in the past were confusing and not well thought out, this one is much more superior
Matt Medley | TrustRadius Reviewer

Implementation Rating

Microsoft Teams

Microsoft Teams 10.0
Based on 1 answer
I find everything I need for my day-to-day work.
Sarath Kumar Pujari | TrustRadius Reviewer

VNC Connect

VNC Connect 8.0
Based on 4 answers
No problem at all, love the product.
Michael Mei | TrustRadius Reviewer

Alternatives Considered

Microsoft Teams

There are many features that I am finding on Microsoft teams, not in google workspace. The main feature that I love is remote screen sharing. While using any software every person/company always focuses on what return they get from that software and what is the pricing. In Microsoft Teams, we found free features also but at the same time, G Suite (Google Workspace) has paid plans only.
Bed Dhungana | TrustRadius Reviewer

VNC Connect

VNC is light and sleek with the quick setup, was impressed with the quick setup despite poor Internet connection outdoor. TeamViewer is good, but the pricing is not as good as VNC. Both do the basic job, but VNC still outperform TeamViewer in terms of performance and ease of use.
Anonymous | TrustRadius Reviewer

Contract Terms and Pricing Model

Microsoft Teams

Microsoft Teams 1.0
Based on 1 answer
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
Anonymous | TrustRadius Reviewer

VNC Connect

No score
No answers yet
No answers on this topic

Return on Investment

Microsoft Teams

  • I think it has allowed us to leverage our Office365 more effectivly since all of the apps are synced together.
  • It has really allowed us transition away from more formal webex meetings and have a more free flow conversation.
  • It also gives us a more direct line to our manager if we need there input they can easily join our team chat.
Anonymous | TrustRadius Reviewer

VNC Connect

  • I have just used the software for about 1 month and so far so god. I am saving time whenever I can access my client's computers from my desk as opposed to having to leave my office to go to their offices. Saves me time and the client money.
William Waks | TrustRadius Reviewer

Pricing Details

Microsoft Teams

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$5 per month

Microsoft Teams Editions & Modules

Edition
Free$0.001
Microsoft 365 Business Basic$5.001
Microsoft 365 Business Standard$12.501
Office 365 E3$20.001
  1. per user/per month
Additional Pricing Details
Discounts are available for non profit organizations.

VNC Connect

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$3.39 per remote computer per month

VNC Connect Editions & Modules

Edition
Professional - Device Access$3.391
Enterprise - Device Access$4.591
Enterprise - Instant Support$33.492
Professional - Instant Support$16.992
  1. per remote computer per month
  2. per named technician per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Microsoft Teams
8.4
VNC Connect
8.8

Likelihood to Renew

Microsoft Teams
10.0
VNC Connect
8.0

Usability

Microsoft Teams
7.5
VNC Connect
8.0

Support Rating

Microsoft Teams
7.3
VNC Connect
8.0

Online Training

Microsoft Teams
VNC Connect
7.0

Implementation Rating

Microsoft Teams
10.0
VNC Connect
8.0

Contract Terms and Pricing Model

Microsoft Teams
1.0
VNC Connect

Professional Services

Microsoft Teams
5.0
VNC Connect

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