Software that makes sense but is not yet perfect.
Updated April 25, 2023

Software that makes sense but is not yet perfect.

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

As a contractors, we use Microsoft Teams in different ways.The first is with our clients, usually non-profit organizations that work with multi-generational volunteers. Integrating non-company people into the Team universe is not the most user-friendly solution. There are often difficulties in accessing documents and navigating through the infrastructure of the interface. It therefore requires each time to educate the volunteers on how to use the platform.We also use the Microsoft Teams of our customers, who have provided us with email addresses from their organizations specifically for this purpose. We end up with conflicts between Teams, OneNote and Office 365 if we are not on the same user account for each of the software.In short, the tool is interesting but its protections against external access as well as the difficulty for users with multiple MS 365 accounts are a hindrance in our context.
  • One meeting place for teamworking
  • Instant messaging between members of a team
  • Intégration with OneNote
  • Intégration with ToDo
  • Conflict with the choice of input when using headphones with an integrated microphone and an independent microphone, a problem that does not exist on zoom.
  • Changing from one access to another for people with multiple accesses to Microsoft Office 365
  • Access to the Teams universe for people outside the company who must have the same levels of access (subcontractor, volunteers in the case of non-profit organizations).
  • A single place to gather all information and documents for a group and keep all communications
  • The possibility of distributing tasks and putting markers on their progress.
  • Video conferencing integrated into the software with note taking on OneNote
Microsoft Team is one of Microsoft's newest applications. Looking at the evolution of the Office suite, I can only imagine what Team will become with the next updates. It's a product that fills a need and has a lot of possibilities to evolve well. I would put it right in the center of the software offered by Microsoft, not the best but really not the worst.

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft Teams go as expected?

No

Would you buy Microsoft Teams again?

Yes

Positive: The virtual workspace created for a work team within the same company, for the resemblance of information and communications in one place.Negative: The access for members of a non-profit organization who have external emails from the host but need the same access as an internal person since their volunteer work is part of the very core of the federation.

Microsoft Teams Feature Ratings

Task Management
8
Gantt Charts
Not Rated
Scheduling
7
Workflow Automation
Not Rated
Mobile Access
Not Rated
Search
Not Rated
Visual planning tools
Not Rated
Chat
8
Notifications
5
Discussions
7
Surveys
Not Rated
Internal knowledgebase
7
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
Not Rated
Versioning
6
Video files
4
Audio files
4
Document collaboration
6
Access control
1
Advanced security features
1
Integrates with Google Drive
3
Device sync
9

Using Microsoft Teams

12 - I mainly work with employees who manage several active volunteer committees within the organization.
No one internally has enough technical knowledge to consider themselves experts in Teams and able to offer technical support. We should therefore always hire external expertise and we do not have this kind of fund.
  • Pooling of digital resources
  • Virtual exchange place
  • Meeting management
Although quite dissatisfied with Teams for our purposes, it is the least of the worst evils for our organizations.

Using Microsoft Teams

Microsoft Team is quite simple to use, once you understand how it works. However, I find that explaining its use to a new user requires more software expertise than comparable software. Efficient use of the software is also not fast. Moreover, adding components requires a learning curve which also complicates its use for a person unfamiliar with the environment.
ProsCons
Easy to use
Convenient
Unnecessarily complex
Requires technical support
Inconsistent
Slow to learn
Lots to learn
  • Chat
  • File storage
  • Team meeting
  • Power Platform
  • Tab structure vs channel structure
  • Team creation
Yes - I have the app on my cell phone, but I don't use it. So I don't have enough experience with the mobile interface to provide a significant review. At the same time, the fact that for so many years of using Team, I haven't worked on mobile also speaks for itself...