What users are saying about
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Top Rated
2827 Ratings
50 Ratings

Microsoft Teams

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Top Rated
2827 Ratings
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Score 8.1 out of 100
50 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Microsoft Teams

[Microsoft Teams is] perfectly suited for daily meetings of small size, about 7-20 people. It has an option for scheduling work assignments and tracking progress. The whiteboard really helps with brainstorming new ideas. It is less appropriate when team size is larger than 100. There is a lag in pings when a large number of people type at the same time. Sometimes the time lag can be as high as a couple of minutes. It is also not suitable when the presenter asks a question and looks for an answer on the chat when participants are more than 200.
Sarath Kumar Pujari | TrustRadius Reviewer

Zoho Cliq

Zoho Cliq has allowed our office to be remote-worker friendly since onboarding. Teams are able to meet throughout the day with ease. Completing "@" messages allow for inter-office communication in a semi-public space (i.e. on our #Sales channel, a sales team member can "@" me to ask a question, and if I don't answer, a teammate can reply first). And having the audio/screen share capability allows "parking lot" conversations to not derail the chat. The only caveat really is your available screen real estate to manage multiple conversations at once. Honestly, as a product, it feels as potent as Slack or Discord (minus silly bots). I don't have a single complaint about the platform.
Marc Fishman | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Microsoft Teams
7.9
Zoho Cliq
8.9
Task Management
Microsoft Teams
8.1
Zoho Cliq
8.3
Gantt Charts
Microsoft Teams
7.4
Zoho Cliq
Scheduling
Microsoft Teams
8.6
Zoho Cliq
8.0
Workflow Automation
Microsoft Teams
7.6
Zoho Cliq
9.0
Mobile Access
Microsoft Teams
8.7
Zoho Cliq
9.7
Search
Microsoft Teams
7.7
Zoho Cliq
9.3
Visual planning tools
Microsoft Teams
7.4
Zoho Cliq

Communication

Microsoft Teams
8.3
Zoho Cliq
8.6
Chat
Microsoft Teams
9.0
Zoho Cliq
9.7
Notifications
Microsoft Teams
8.4
Zoho Cliq
10.0
Discussions
Microsoft Teams
8.8
Zoho Cliq
9.7
Surveys
Microsoft Teams
7.6
Zoho Cliq
7.0
Internal knowledgebase
Microsoft Teams
7.6
Zoho Cliq
6.5
Integrates with GoToMeeting
Microsoft Teams
7.9
Zoho Cliq
Integrates with Gmail and Google Hangouts
Microsoft Teams
7.7
Zoho Cliq
Integrates with Outlook
Microsoft Teams
9.1
Zoho Cliq
9.0

File Sharing & Management

Microsoft Teams
8.3
Zoho Cliq
9.4
Versioning
Microsoft Teams
8.4
Zoho Cliq
Video files
Microsoft Teams
8.1
Zoho Cliq
9.7
Audio files
Microsoft Teams
8.2
Zoho Cliq
9.7
Document collaboration
Microsoft Teams
8.6
Zoho Cliq
Access control
Microsoft Teams
8.4
Zoho Cliq
9.7
Advanced security features
Microsoft Teams
8.4
Zoho Cliq
9.0
Integrates with Google Drive
Microsoft Teams
8.0
Zoho Cliq
9.0
Device sync
Microsoft Teams
8.4
Zoho Cliq
9.7

Pros

Microsoft Teams

  • Video calls are great with Microsoft Teams. They've made big improvements over the last year and I rarely have issue with getting on. It's nice when things just work.
  • The most used functionality is, of course, the chat feature. It does what it's supposed to do and you can create chat groups from whoever you'd like. We use it a lot when there is a special project and a team from various groups get together for a short period of time to get things done.
  • An overlooked function is the ability to search anything within Microsoft Teams. Any photo, document, or chat can be searched and found pretty easily. I can't tell you how many times this has saved me from having to rewrite something or start over.
Chris Gomez, SPHR | TrustRadius Reviewer

Zoho Cliq

  • Its interface is really simple to use so you don't need to spend a lot of time training your people to manage incoming contacts.
  • The visitor tracking is excellent. It will provide a lot of very useful data for your team to see what works on your site and what doesn't.
  • It integrates really well with other Zoho apps.
  • Their support is excellent. We got useful, informative responses from them when we had to contact them.
Anonymous | TrustRadius Reviewer

Cons

Microsoft Teams

  • File Storage is a little clunky for new users, there was a learning curve in understanding the difference between Channels, Teams, Files, and where to communicate. The UI could be improved.
  • The connection of the file storage with Sharepoint gets tricky, where if we edit a certain file in one location, either it sometimes mirrors the action on the other platform, but sometimes it doesn't. It created a lot of issues.
Anonymous | TrustRadius Reviewer

Zoho Cliq

  • Not missing functionality as such but would be useful to record audio chats
  • Zoho not as widely adopted than other Chat clients like Hangouts/Skype
Vince McConville | TrustRadius Reviewer

Likelihood to Renew

Microsoft Teams

Microsoft Teams 10.0
Based on 6 answers
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
Phil Parrish | TrustRadius Reviewer

Zoho Cliq

Zoho Cliq 10.0
Based on 2 answers
Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.
Caroline Blades | TrustRadius Reviewer

Usability

Microsoft Teams

Microsoft Teams 7.5
Based on 36 answers
Microsoft team has some amazing cool features like Whiteboard to organize some fun activities within the team where person draws and guess the drawing anonymously. Another cool feature It has emoji's reaction while having call to express reaction on some ongoing topics or, raise hand feature to being noticed by teammates. Furthermore it helps to track and communicate really well with in person either one to one or in groups.
Rishav Raj | TrustRadius Reviewer

Zoho Cliq

Zoho Cliq 10.0
Based on 1 answer
Ease of use! It's easy enough to open chat, start audio sessions, screen shares, or even sending files. The fact that individual "emojis" can be applied to normal chats is wonderful. Allows to "acknowledge" without lengthy back-and-forths. Automation via CRM turns Cliq into a productivity tool beyond communication. Simply put, I don't how you could improve the system (save for a few UI boosts). As it stands, it's a powerful tool that is easy to pick up and play with.
Marc Fishman | TrustRadius Reviewer

Support Rating

Microsoft Teams

Microsoft Teams 7.3
Based on 180 answers
Microsoft customer support is great, although it can be a bit of a hassle getting to a representative. Also, I have not had issues with Teams to have to give Microsoft a call, so that is positive! Microsoft also has great knowledge-based articles for information on tasks and how-tos on Teams.
Anonymous | TrustRadius Reviewer

Zoho Cliq

Zoho Cliq 10.0
Based on 2 answers
Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
Stacey Commings | TrustRadius Reviewer

Implementation Rating

Microsoft Teams

Microsoft Teams 10.0
Based on 1 answer
I find everything I need for my day-to-day work.
Sarath Kumar Pujari | TrustRadius Reviewer

Zoho Cliq

No score
No answers yet
No answers on this topic

Alternatives Considered

Microsoft Teams

There are many features that I am finding on Microsoft teams, not in google workspace. The main feature that I love is remote screen sharing. While using any software every person/company always focuses on what return they get from that software and what is the pricing. In Microsoft Teams, we found free features also but at the same time, G Suite (Google Workspace) has paid plans only.
Bed Dhungana | TrustRadius Reviewer

Zoho Cliq

Zoho Cliq is a great software and I cannot really think most competitors matches its capabilities. It is affordable and well packed with helpful features. The ease of integration with other applications is what makes it unique.
Anonymous | TrustRadius Reviewer

Contract Terms and Pricing Model

Microsoft Teams

Microsoft Teams 1.0
Based on 1 answer
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
Anonymous | TrustRadius Reviewer

Zoho Cliq

No score
No answers yet
No answers on this topic

Return on Investment

Microsoft Teams

  • I think it has allowed us to leverage our Office365 more effectivly since all of the apps are synced together.
  • It has really allowed us transition away from more formal webex meetings and have a more free flow conversation.
  • It also gives us a more direct line to our manager if we need there input they can easily join our team chat.
Anonymous | TrustRadius Reviewer

Zoho Cliq

  • It has made it easier for us to track how our visitors navigate through our web portals.
  • Made it easier for us to maintain contact with visitors by providing them with an instant contact tool.
  • It has increased the number of leads our sales team used to get through our website.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Microsoft Teams

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$5 per month

Microsoft Teams Editions & Modules

Edition
Free$0.001
Microsoft 365 Business Basic$5.001
Microsoft 365 Business Standard$12.501
Office 365 E3$20.001
  1. per user/per month
Additional Pricing Details
Discounts are available for non profit organizations.

Zoho Cliq

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Zoho Cliq Editions & Modules

Edition
Free$0
Unlimited$3/user/month2
  1. none
  2. up to 500 users
Additional Pricing Details
Billed monthly: Up to 500 users = $3 / user / month 501 - 1000 users = $2.5 / user / month 1001 - 5000 users = $2 / user / month 5001 - 10K users = $1.5 / user / month 10K + = Rs. 40 / user / month (or) $1 / user / month

Rating Summary

Likelihood to Recommend

Microsoft Teams
8.4
Zoho Cliq
10.0

Likelihood to Renew

Microsoft Teams
10.0
Zoho Cliq
10.0

Usability

Microsoft Teams
7.5
Zoho Cliq
10.0

Support Rating

Microsoft Teams
7.3
Zoho Cliq
10.0

Implementation Rating

Microsoft Teams
10.0
Zoho Cliq

Contract Terms and Pricing Model

Microsoft Teams
1.0
Zoho Cliq

Professional Services

Microsoft Teams
5.0
Zoho Cliq

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