Microsoft Teams vs. Zoho Cliq

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Teams
Score 8.0 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$5
per month
Zoho Cliq
Score 9.1 out of 10
N/A
Zoho Chat is a live chat tool, from Zoho Corporation.
$0
Pricing
Microsoft TeamsZoho Cliq
Editions & Modules
Free
$0.00
per user/per month
Microsoft 365 Business Basic
$5.00
per user/per month
Microsoft 365 Business Standard
$12.50
per user/per month
Office 365 E3
$20.00
per user/per month
Free
$0
Unlimited
$3/user/month
up to 500 users
Offerings
Pricing Offerings
Microsoft TeamsZoho Cliq
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
More Pricing Information
Community Pulse
Microsoft TeamsZoho Cliq
Considered Both Products
Microsoft Teams
Chose Microsoft Teams
I liked Slack just as much as Microsoft Teams. We opted to stay with Teams because we were already using Microsoft Office and I think this integrates better with Office.
Zoho Cliq
Chose Zoho Cliq
My all-time favorite tool in this space is Slack but Cliq is a close second. Cliq is essentially built to mimic Slack but is not quite as cutting-edge with some of their features. We opted to use Cliq over Slack because of the interconnectedness it offered with all the other …
Top Pros
Top Cons
Features
Microsoft TeamsZoho Cliq
Project Management
Comparison of Project Management features of Product A and Product B
Microsoft Teams
8.0
162 Ratings
Zoho Cliq
8.6
2 Ratings
Task Management8.1122 Ratings7.52 Ratings
Gantt Charts7.063 Ratings00 Ratings
Scheduling8.8135 Ratings7.01 Ratings
Workflow Automation7.783 Ratings9.01 Ratings
Mobile Access9.0156 Ratings10.02 Ratings
Search7.8142 Ratings9.52 Ratings
Visual planning tools7.4100 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Microsoft Teams
8.3
171 Ratings
Zoho Cliq
7.8
2 Ratings
Chat9.3171 Ratings10.02 Ratings
Notifications8.7169 Ratings10.02 Ratings
Discussions9.0158 Ratings10.02 Ratings
Surveys7.591 Ratings5.01 Ratings
Internal knowledgebase7.8102 Ratings4.01 Ratings
Integrates with GoToMeeting8.248 Ratings00 Ratings
Integrates with Gmail and Google Hangouts7.344 Ratings00 Ratings
Integrates with Outlook9.0151 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Microsoft Teams
8.1
158 Ratings
Zoho Cliq
9.5
2 Ratings
Versioning8.0108 Ratings00 Ratings
Video files8.1137 Ratings9.52 Ratings
Audio files8.1139 Ratings9.52 Ratings
Document collaboration8.6146 Ratings00 Ratings
Access control8.3131 Ratings9.52 Ratings
Advanced security features8.0101 Ratings9.02 Ratings
Integrates with Google Drive7.751 Ratings00 Ratings
Device sync8.4109 Ratings10.02 Ratings
User Ratings
Microsoft TeamsZoho Cliq
Likelihood to Recommend
8.6
(250 ratings)
10.0
(5 ratings)
Likelihood to Renew
9.6
(8 ratings)
10.0
(2 ratings)
Usability
8.2
(52 ratings)
10.0
(1 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.1
(191 ratings)
10.0
(2 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
5.7
(7 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Professional Services
6.4
(7 ratings)
-
(0 ratings)
User Testimonials
Microsoft TeamsZoho Cliq
Likelihood to Recommend
Microsoft
Microsoft Teams is ideal for organizations where employees regularly collaborate by sharing files, working on the same documents, updating the progress, etc. This is because different file formats are supported for online editing and collaboration with the help of Microsoft Teams. Additionally, for every file which is shared among the team members, emails are not sent again and again which helps in easily managing and organizing files. It is less appropriate where the team members have to instantly reply to an urgent task as sometimes the notifications are not sent properly which may lead to a delay in the work.
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Zoho Corporation
Zoho Cliq has allowed our office to be remote-worker friendly since onboarding. Teams are able to meet throughout the day with ease. Completing "@" messages allow for inter-office communication in a semi-public space (i.e. on our #Sales channel, a sales team member can "@" me to ask a question, and if I don't answer, a teammate can reply first). And having the audio/screen share capability allows "parking lot" conversations to not derail the chat. The only caveat really is your available screen real estate to manage multiple conversations at once. Honestly, as a product, it feels as potent as Slack or Discord (minus silly bots). I don't have a single complaint about the platform.
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Pros
Microsoft
  • Video calls are great with Microsoft Teams. They've made big improvements over the last year and I rarely have issue with getting on. It's nice when things just work.
  • The most used functionality is, of course, the chat feature. It does what it's supposed to do and you can create chat groups from whoever you'd like. We use it a lot when there is a special project and a team from various groups get together for a short period of time to get things done.
  • An overlooked function is the ability to search anything within Microsoft Teams. Any photo, document, or chat can be searched and found pretty easily. I can't tell you how many times this has saved me from having to rewrite something or start over.
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Zoho Corporation
  • Its interface is really simple to use so you don't need to spend a lot of time training your people to manage incoming contacts.
  • The visitor tracking is excellent. It will provide a lot of very useful data for your team to see what works on your site and what doesn't.
  • It integrates really well with other Zoho apps.
  • Their support is excellent. We got useful, informative responses from them when we had to contact them.
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Cons
Microsoft
  • I sometimes have a hard time viewing both the meeting screen and chat window at the same time.
  • There have been times when someone in a meeting will totally lose their connection.
  • At times the sound quality is not what it should be which makes it hard to hear each other.
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Zoho Corporation
  • Not missing functionality as such but would be useful to record audio chats
  • Zoho not as widely adopted than other Chat clients like Hangouts/Skype
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Likelihood to Renew
Microsoft
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
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Zoho Corporation
Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.
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Usability
Microsoft
User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful. MS Teams has mostly focused on Collaboration and team building features which are very useful for organizational communications. Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
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Zoho Corporation
Ease of use! It's easy enough to open chat, start audio sessions, screen shares, or even sending files. The fact that individual "emojis" can be applied to normal chats is wonderful. Allows to "acknowledge" without lengthy back-and-forths. Automation via CRM turns Cliq into a productivity tool beyond communication. Simply put, I don't how you could improve the system (save for a few UI boosts). As it stands, it's a powerful tool that is easy to pick up and play with.
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Reliability and Availability
Microsoft
Rare, but outages do happen
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Zoho Corporation
No answers on this topic
Performance
Microsoft
Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
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Zoho Corporation
No answers on this topic
Support Rating
Microsoft
Using Microsoft Teams has resulted in much faster business communications with both co-workers and consultants. There has been little need for support with this software as the interface is very intuitive and the product is overall very well designed. We did encounter an issue with the built-in phone service, however, this was quickly resolved by the support team.
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Zoho Corporation
Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
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Implementation Rating
Microsoft
I find everything I need for my day-to-day work.
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Zoho Corporation
No answers on this topic
Alternatives Considered
Microsoft
I enjoy Teams better than Lync/Skype for Business, but I enjoy Slack the most for inter-company communication and UI/UX convenience. The learning curve for Slack is very small and it has a casual atmosphere that would engage the employees in a more fun and welcoming manner than a stark and professional background of Teams.
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Zoho Corporation
We selected Zoho because it was already a part of the Zoho toolset we were using. They offered a free trial which was a big help in our purchasing decision. Our team looked at one other alternative but we weren't satisfied with the pricing quote we got from them and the fact that we were already using other Zoho apps made our decision easier.
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Contract Terms and Pricing Model
Microsoft
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
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Zoho Corporation
No answers on this topic
Scalability
Microsoft
It does not appear to have a limit to how many teams and employees we can have using it
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Zoho Corporation
No answers on this topic
Professional Services
Microsoft
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
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Zoho Corporation
No answers on this topic
Return on Investment
Microsoft
  • I think it has allowed us to leverage our Office365 more effectivly since all of the apps are synced together.
  • It has really allowed us transition away from more formal webex meetings and have a more free flow conversation.
  • It also gives us a more direct line to our manager if we need there input they can easily join our team chat.
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Zoho Corporation
  • Positive - Easier Comms with specific Clients. Encouraging more to use it to engage with me
  • Negative - Yet another comms channel to manage would like to have less. But see previous positive
  • Positive - Came as part of my Zoho One subscription so low cost
  • Has a wealth of options still to investigate as part of Cliq
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