Microsoft Teams vs. Zoho Cliq

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Teams
Score 8.1 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$4.80
per month per user
Zoho Cliq
Score 9.2 out of 10
N/A
Zoho Chat is a live chat tool, from Zoho Corporation.
$18
per month up to 25 users
Pricing
Microsoft TeamsZoho Cliq
Editions & Modules
Microsoft Teams Essentials
$4.80
per month per user
Microsoft Teams Enterprise
$5.25
per month (paid yearly) per user
Microsoft Teams Enterprise
$5.25
per month per user
Microsoft 365 Business Basic
$7.20
per month per user
Microsoft 365 Business Standard
$15
per month per user
Standard
$18
per month up to 25 users
Professional
$20
per month $2 for each additional user over 10
Enterprise
$40
per month $4 for each additional user over 10
Offerings
Pricing Offerings
Microsoft TeamsZoho Cliq
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for non profit organizations.10% discount for annual pricing.
More Pricing Information
Community Pulse
Microsoft TeamsZoho Cliq
Considered Both Products
Microsoft Teams
Chose Microsoft Teams
I liked Slack just as much as Microsoft Teams. We opted to stay with Teams because we were already using Microsoft Office and I think this integrates better with Office.
Zoho Cliq
Chose Zoho Cliq
Slack is equally good but as we went for ZohoOHO CRM it made sense to go in for Zoho Cliq to benefit from the integrations. Zoho Cliq is intuitive and user-friendly with no extra learning required. Google Chat had very limited capabilities and was not very user-friendly. Micr…
Chose Zoho Cliq
Didn't check for the other products. Zoho Cliq worked well
Chose Zoho Cliq
My all-time favorite tool in this space is Slack but Cliq is a close second. Cliq is essentially built to mimic Slack but is not quite as cutting-edge with some of their features. We opted to use Cliq over Slack because of the interconnectedness it offered with all the other …
Features
Microsoft TeamsZoho Cliq
Project Management
Comparison of Project Management features of Product A and Product B
Microsoft Teams
7.6
228 Ratings
2% below category average
Zoho Cliq
8.4
6 Ratings
8% above category average
Task Management7.6168 Ratings8.75 Ratings
Gantt Charts7.086 Ratings00 Ratings
Scheduling7.7195 Ratings8.65 Ratings
Workflow Automation7.8115 Ratings7.64 Ratings
Mobile Access8.0217 Ratings8.75 Ratings
Search6.9199 Ratings8.75 Ratings
Visual planning tools8.1132 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Microsoft Teams
7.8
237 Ratings
2% below category average
Zoho Cliq
9.0
6 Ratings
12% above category average
Chat8.9236 Ratings10.06 Ratings
Notifications8.1235 Ratings8.76 Ratings
Discussions8.4222 Ratings9.16 Ratings
Surveys7.8133 Ratings8.03 Ratings
Internal knowledgebase8.4146 Ratings9.04 Ratings
Integrates with GoToMeeting6.547 Ratings00 Ratings
Integrates with Gmail and Google Hangouts5.743 Ratings00 Ratings
Integrates with Outlook9.1155 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Microsoft Teams
8.0
222 Ratings
0% below category average
Zoho Cliq
9.1
6 Ratings
13% above category average
Versioning8.3156 Ratings00 Ratings
Video files8.0189 Ratings9.56 Ratings
Audio files8.5188 Ratings8.36 Ratings
Document collaboration8.7202 Ratings00 Ratings
Access control8.4184 Ratings9.06 Ratings
Advanced security features8.1144 Ratings9.46 Ratings
Integrates with Google Drive5.353 Ratings00 Ratings
Device sync8.3159 Ratings9.46 Ratings
Best Alternatives
Microsoft TeamsZoho Cliq
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft TeamsZoho Cliq
Likelihood to Recommend
8.3
(281 ratings)
8.7
(9 ratings)
Likelihood to Renew
3.7
(9 ratings)
10.0
(3 ratings)
Usability
8.7
(67 ratings)
8.7
(4 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.3
(113 ratings)
10.0
(2 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Contract Terms and Pricing Model
6.3
(7 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Professional Services
7.0
(7 ratings)
-
(0 ratings)
User Testimonials
Microsoft TeamsZoho Cliq
Likelihood to Recommend
Microsoft
It is well-suited for an organization with many team members who are scattered throughout different locations. It offers organization and clarity to projects, files, and tasks in one centralized location. It would be a bit of an overkill for a small organization where everyone is in the same location 5 days a week
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Zoho
It is very well suited as a messaging tool, where one needs to communicate quickly to a colleague the status of a particular task or an update to the work. This is especially useful for field work where the field team can report the work done and any additional resources required. We have faced issues when virtual meetings are held for a team of 10+ members with a lot of drop-offs and poor quality of reception (audio & video). While some may be attributed to poor internet connection, we do not face the same issue when using Zoom meetings. This area requires strengthening.
Read full review
Pros
Microsoft
  • Makes communication and collaboration easier through Chat.
  • Lets us personalize and humanize face-to-face interactions through Meetings.
  • Helps me effectively plan out my day through Calendar.
  • Enables us to safely store and access our information through OneDrive.
  • Simplifies calls and voice communication.
Read full review
Zoho
  • External channels allow in-office staff a private channel to directly relay messages to customers.
  • Automated notifications through Zoho CRM can be easily triggered.
  • Audio/screen share components offer zoom-quality calling without extraneous setups.
Read full review
Cons
Microsoft
  • the calendar function can improve it's not 100% feature parody with outlook.
  • Better search for documents and contact with AI
  • offer the same security for document sharing as is available in outlook. Especially concerning PII and documents shared to "external" contacts.
  • Contact is hidden away in "Calls" and needs to be better exposed like it use too.
Read full review
Zoho
  • Initial set up can be a little daunting if you aren't a tech-savvy person. For large organizations, this might not matter since you would have a dedicated IT team that will handle it (as we did) but if you are a small business owner looking to set this up yourself, I imagine it would take some trial and error to get working.
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Likelihood to Renew
Microsoft
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
Read full review
Zoho
Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.
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Usability
Microsoft
If you have the full Microsoft Office suite, it works really well because it's integrated well within its ecosystem, but if not, it can be annoying because it tries to open a shared file in the web versions of the file equivalents. The web version is also a bit slow, and the login is very difficult to handle if you have multiple Microsoft or Outlook accounts.
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Zoho
Easy to use Larger File sharing like videos, audios, even zip files Make internal group calls Multiple channel creation sharing development scripts is also easy
Read full review
Reliability and Availability
Microsoft
Rare, but outages do happen
Read full review
Zoho
It's available 24X7. We have never faced any serious issues with the connectivity. Whenever we faced issues, it has been traced to a browser issue or Windows app issue or a mobile issue.
Read full review
Performance
Microsoft
Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
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Zoho
No issues
Read full review
Support Rating
Microsoft
The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.
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Zoho
Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
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Online Training
Microsoft
No answers on this topic
Zoho
Excellent support. Online training and supporting videos, and resources are more than sufficient to get started. Moreover, their support channel, especially the chat window, is very helpful and provides an instant solution to all our queries. For any complicated issue, they always get back by email with the solution and on occasions even call back.
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Implementation Rating
Microsoft
I find everything I need for my day-to-day work.
Read full review
Zoho
Implementation is very simple and easy. Create a Zoho account (free or paid), send/ receive an invite, log in, verify your credentials and get started. Admin would have created the channels for you, and you start contributing. The entire process is smooth, and you can get started within minutes. The Admin has to work at the backend, initially, and decide on the permissions for the individual and the team and set up permissions for access to other applications too. This needs to be planned out, tested and implemented.
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Alternatives Considered
Microsoft
Microsoft Teams offers a much more integrated experience between their chat and video call function compared to Google Chat and Slack. Both other tools are much better for internal communications are they have simpler UI without other features. Whereas Microsoft Teams can be used for more critical conversations, particularly between external companies, and has been very useful in sales conversations which is what we chose it for when speaking to companies that work exclusively through Microsoft.
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Zoho
Functionality wise Zoho Chat fairs pretty well against the other options. I still use all the other options as I need to be flexible in how I communicate with clients. It is the integration into the ZohoCRM & Cliq that puts Zoho Chat above the others and is why I try to encourage clients to move across to the app
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Contract Terms and Pricing Model
Microsoft
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
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Zoho
Bulk discounts can be considered. Slab-wise user discounts would attract more users.
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Scalability
Microsoft
It does not appear to have a limit to how many teams and employees we can have using it
Read full review
Zoho
The system works perfectly well. At times, we have faced issues with the desktop application - it doesn't start, or takes time to start, or even logs off on its own. However, the browser as well as the mobile application work perfectly well, and we have never faced issues with them
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Professional Services
Microsoft
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
Read full review
Zoho
No answers on this topic
Return on Investment
Microsoft
  • Because our unit decided to go all in with Microsoft Products, the integration and flow of our communication and files are seamless.
  • Microsoft Teams is very secure. Only those who are logged in with their university credentials can access the files we share and the events we host. Therefore, we don't have to worry about privacy and security for the virtual events we host.
  • If our virtual events are open to the public, joiners outside the organization often struggle to join because Microsoft Teams is not the most familiar tool amongst the public.
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Zoho
  • our business save time and improve communication. We noticed a 20% faster response time to customer issues because team members can communicate instantly.
  • reduced our internal email clutter, saving about 10 hours a week for staff who used to spend time sorting through emails.
Read full review
ScreenShots

Zoho Cliq Screenshots

Screenshot of Zoho Cliq UIScreenshot of Remote WorkScreenshot of Video CallsScreenshot of Integrations in Zoho CliqScreenshot of Zoho Cliq view across devices