Overview
ProductRatingMost Used ByProduct SummaryStarting Price
monday.com
Score 8.5 out of 10
Mid-Size Companies (51-1,000 employees)
monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.
$36
per month (3 seats)
Zoom Workplace
Score 8.1 out of 10
N/A
Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.
$5
per month per license
Pricing
monday.comZoom Workplace
Editions & Modules
Basic
$12
per month per user
Standard
$14
per month per user
Pro
$24
per month per user
Enterprise
Contact Sales
Contact us
Add-On Zoom Translated Captions
$5
per month per license
Add-On - Zoom Whiteboard
$24.90
per year
Pro
$149.90
per year per user
Business
$199.90
per year per user
Business Plus
$250.00
per year per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Zoom IQ for Sales
Contact Sales
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
monday.comZoom Workplace
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsYearly plan: Save 18% Monthly plan also available
More Pricing Information
Community Pulse
monday.comZoom Workplace
Considered Both Products
monday.com
Chose monday.com
I've used Basecamp, Central Desktop & SharePoint in the past. And they're fine. But this had a nicer user-interface and a free trial period to let me use it and determine if it could be useable by the team.
Zoom Workplace
Chose Zoom Workplace
Better security control, where only hosts can control many features. In Teams anyone can spotlight, or mute participants.
Chose Zoom Workplace
Zoom Workplace's ease of annotation and ability to easily screen share has been the clear divider for us.
Chose Zoom Workplace
We've found that Zoom Workplace is much more user friendly, has features that we require for classroom sessions. And we also have had for more success using all available features in Zoom Workplace. In Teams, we've had trouble sharing documents in the chat, organizing breakout …
Chose Zoom Workplace
They all seem the same to me, tbh.
Chose Zoom Workplace
Zoom is much easier to use and doesn't require complex means of signing in like Mircosoft does and has led to several members of my team complaining consistently due to this issue they experience with Teams
Top Pros
Top Cons
Features
monday.comZoom Workplace
Project Management
Comparison of Project Management features of Product A and Product B
monday.com
8.3
2231 Ratings
9% above category average
Zoom Workplace
-
Ratings
Task Management9.12217 Ratings00 Ratings
Resource Management8.61894 Ratings00 Ratings
Gantt Charts8.01294 Ratings00 Ratings
Scheduling8.41852 Ratings00 Ratings
Workflow Automation8.71924 Ratings00 Ratings
Team Collaboration9.32174 Ratings00 Ratings
Support for Agile Methodology8.31153 Ratings00 Ratings
Support for Waterfall Methodology7.01 Ratings00 Ratings
Document Management7.91793 Ratings00 Ratings
Email integration8.21597 Ratings00 Ratings
Mobile Access8.21773 Ratings00 Ratings
Timesheet Tracking7.81037 Ratings00 Ratings
Change request and Case Management8.51152 Ratings00 Ratings
Budget and Expense Management8.31025 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
monday.com
7.9
1002 Ratings
6% above category average
Zoom Workplace
-
Ratings
Quotes/estimates8.4671 Ratings00 Ratings
Project & financial reporting8.1885 Ratings00 Ratings
Integration with accounting software7.4499 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
monday.com
-
Ratings
Zoom Workplace
7.8
914 Ratings
5% below category average
High quality audio00 Ratings7.8908 Ratings
High quality video00 Ratings7.7906 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
monday.com
-
Ratings
Zoom Workplace
7.8
912 Ratings
3% below category average
Desktop sharing00 Ratings8.5911 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
monday.com
-
Ratings
Zoom Workplace
8.0
917 Ratings
2% below category average
Calendar integration00 Ratings7.9831 Ratings
Meeting initiation00 Ratings8.7892 Ratings
Record meetings / events00 Ratings8.7866 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
monday.com
-
Ratings
Zoom Workplace
7.3
792 Ratings
8% below category average
Live chat00 Ratings7.8774 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
monday.com
-
Ratings
Zoom Workplace
8.4
778 Ratings
8% above category average
User authentication00 Ratings8.2681 Ratings
Participant roles & permissions00 Ratings8.1745 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
monday.com
-
Ratings
Zoom Workplace
7.5
170 Ratings
10% below category average
Hosted PBX00 Ratings7.181 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings7.4101 Ratings
Directory of employee names00 Ratings8.1157 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
monday.com
-
Ratings
Zoom Workplace
8.1
187 Ratings
3% below category average
Answering rules00 Ratings7.6142 Ratings
Call recording00 Ratings9.1169 Ratings
Call park00 Ratings7.9109 Ratings
Call screening00 Ratings7.7120 Ratings
Message alerts00 Ratings7.9150 Ratings
Business SMS/External Messaging00 Ratings8.599 Ratings
Voicemail Transcription00 Ratings7.6138 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
monday.com
-
Ratings
Zoom Workplace
7.9
211 Ratings
6% below category average
Mobile app for iOS00 Ratings8.8187 Ratings
Mobile app for Android00 Ratings7.0131 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
monday.com
-
Ratings
Zoom Workplace
8.2
170 Ratings
3% above category average
Centralized communications management00 Ratings7.7137 Ratings
Team messaging00 Ratings8.3145 Ratings
Team document sharing00 Ratings8.8125 Ratings
Call and meeting analytics00 Ratings7.8140 Ratings
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monday.comZoom Workplace
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Score 9.1 out of 10
Enterprises
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User Ratings
monday.comZoom Workplace
Likelihood to Recommend
8.7
(2236 ratings)
7.5
(966 ratings)
Likelihood to Renew
9.0
(31 ratings)
1.8
(21 ratings)
Usability
8.5
(2164 ratings)
4.5
(40 ratings)
Availability
8.2
(8 ratings)
9.1
(2 ratings)
Performance
8.6
(8 ratings)
9.1
(2 ratings)
Support Rating
8.6
(1884 ratings)
1.3
(41 ratings)
In-Person Training
9.1
(1 ratings)
9.1
(1 ratings)
Online Training
9.1
(4 ratings)
-
(0 ratings)
Implementation Rating
9.1
(7 ratings)
7.3
(8 ratings)
Configurability
8.2
(6 ratings)
9.1
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.0
(13 ratings)
Ease of integration
9.0
(6 ratings)
7.3
(2 ratings)
Product Scalability
6.9
(8 ratings)
9.1
(2 ratings)
Professional Services
-
(0 ratings)
9.2
(8 ratings)
Vendor post-sale
9.0
(6 ratings)
9.1
(2 ratings)
Vendor pre-sale
9.0
(6 ratings)
7.3
(2 ratings)
User Testimonials
monday.comZoom Workplace
Likelihood to Recommend
monday.com
The platform is very well suited for our nonprofit programs that serve low-income clients who need diapers, wipes, and period products. It has helped us run our programs, capturing information and allowing us to view the data for reporting purposes. The ability to filter data is very helpful by allowing us to categorize information to get a better picture of the progress of our programs.
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Zoom
* Onboarding new employees - adaptation is quick and easy for new employees - for phone and meeting use. * Administration is quick and easy as well as finding answers to the 'what ifs' * Delegation for scheduling and creating scheduler links - what an awesome process - delegation allows for ease of on-boarding new employees - pre-emptively setting up their meetings and orientations in advance of start date *AI summary - our development teams uses them for ALL meetings creating a great history and follow up process for the entire team
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Pros
monday.com
  • I like summary of subitems, especially with subitasks as subitems and add item tracking for each subtask it can show total tracked in parent item. Similar with other columns, like numbers, status, date.
  • Dashboard features, Many kinds of dashboard view available, we can utilize on the basis of requirements.
  • monday.com workform is very powerful, easily share form link when submitted it will create line item in board with provided data.
  • monday.com automation is very helpful in order to automate steps with specific rules and easy setup.
  • monday.com also provides integrations in order to automate processes if need to integrate multiple app together. or need to transfer data between multiple apps.
Read full review
Zoom
  • I love how easy it is to set the focus on the presenter. It is annoying when people don't spotlight themselves as a presenter, so you get to see the whole gallery of attendees in smaller, two-inch windows.
  • I like the capability of having break-out rooms. Even though I don't use them very often, it is nice to have them available if the right situation presents itself for smaller group chats.
  • The recording quality is better than I have experienced with other products (Microsoft Teams, WebEx, etc.), and the fact that it is already an MP4, so I don't have to convert it for publishing on our intranet is huge to me.
Read full review
Cons
monday.com
  • The desktop app for Mac seems to have a few issues with visual glitches appearing on screen, it only seems to go away when I close the tool and reopen it
  • Subtasks don't show on the individual users to-do list, only main level tasks
Read full review
Zoom
  • Sharing zoom complete information is not visible on the screen, and also a bit is confusing minimizing and maximizing.
  • Every time someone enters the chat, a chat box appears on my screen, and some features are missing from this version.
  • Automatic conference connection based on a schedule isn't an option, and neither is enhanced security measures.
Read full review
Likelihood to Renew
monday.com
Teams involved in content creation, such as marketing or editorial teams, could use monday.com to manage the entire content lifecycle. Boards might track content ideas, assignments, drafts, reviews, approvals, and publication schedules, helping teams collaborate and keep content production on track.
Read full review
Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
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Usability
monday.com
I give monday.com a 10/10 because I almost never encounter any lag or connectivity issues despite all of the many templates, boards, and automations we have. As a matter of fact, I feel like the last issue I encountered was over a year ago... and I'm in monday.com every single work day. Not only is monday trustworthy, it is easy to find what I'm looking for... making the overall usability extremely hard to beat.
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Zoom
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
Read full review
Reliability and Availability
monday.com
There have only been 2 instances in the past year where monday.com was down.
Read full review
Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
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Performance
monday.com
Everything performs fairly well. Every now and then there are user errors where an employee will not click "ok" on a note they've created and simply exit out (I do wish that something was in place to prevent this, such as a pop "are you finished?")
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Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
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Support Rating
monday.com
monday.com only really care about accounts that have 20 seats or more. While this is great for monday.com, it pushes smaller organisations to evaluate alternatives. We rate monday.com highly in our organisation because key staff have already got good experience with the application and we know we will get to 20+ seats one day. But, till then the billing model and lack of permanent enterprise features is a dread.
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Zoom
Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
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Online Training
monday.com
To have someone walk you thru the features and capabilities of Monday.com is priceless. Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful. The staff that have provided this training are fun, creative and very patient.
Read full review
Zoom
No answers on this topic
Implementation Rating
monday.com
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
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Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
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Alternatives Considered
monday.com
monday.com is simpler and easier to grasp, apply and navigate than ClickUp, but the ClickUp free version has so much more functionality available than the monday.com free / low-cost options (sorry, but it's true!). Google Tasks is really simple and I shouldn't really compare them - it's just really nice to be able to see my tasks right next to my Google Calendar or Gmail (widget) - the "all on one" view on the screen is really nice ease of access, but the power of monday.com outweighs the nice-to-have of an all-in-one screen layout - it feels clumsy to bring in all my Calendar items from Google to monday.com, so an integration app to the Google screen where you can see monday.com tasks would be amazing.
Read full review
Zoom
Based on my experience with Teams, I like Zoom's messaging interface much better and Zoom seems to have better video quality. When I was evaluating different VoIP providers, Zoom Phone also had way more features and was much more stable than Teams Phone. I also evaluated Nextiva and did not its UI as much as the Zoom desktop app. Zoom Phone's pricing was also significantly better.
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Contract Terms and Pricing Model
monday.com
No answers on this topic
Zoom
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
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Scalability
monday.com
For it to work across multiple departments and sites, I would like to see improvements made with integrations and automation. For this question, I am acknowledging not only the addition of internal triggers/automation, but also an expansion on external ones.
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Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
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Professional Services
monday.com
No answers on this topic
Zoom
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
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Return on Investment
monday.com
  • >25% of our org is using monday.com to build Boards & projects. Only 5% used our prior Work Management System.
  • 100% of project communication is kept within monday.com. Which means we don't have to search Slack, Email, or other places to find a message.
  • 100% of our project files are kept or linked with monday.com. So, we don't have to find missing files in other locations.
  • monday.com integrates with Salesforce, so we don't have to manually duplicate data
  • 3rd-Party solutions are linking to our monday.com data and producing reports as humans read reports.
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Zoom
  • Zoom, in essence, is how we deliver what we sell. Services delivered over Zoom account for 80% of our annual revenue.
  • Zoom saves me approximately 3 hours every week thanks to integrations with other software I use.
  • Zoom webinars have fueled my list growth.
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ScreenShots

monday.com Screenshots

Screenshot of Work OSScreenshot of Ready-Made TemplatesScreenshot of MobileScreenshot of Visual BoardsScreenshot of Real-time NotificationsScreenshot of Automations

Zoom Workplace Screenshots

Screenshot of the new Zoom Meetings experience in Zoom Workplace with multi-speaker view.Screenshot of the Ask AI Companion feature, that will be able to gather, synthesize, and share information across Zoom Workplace to help prepare for meetings.Screenshot of the new combined Meetings and Calendar tab in Zoom Workplace, used to attach meeting materials like files and whiteboards.Screenshot of smart name tags that allow other meeting participants to see participant names in a Zoom Room.