Netchex vs Paychex Flex

• My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
• Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
• Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.

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• Paychex Flex does an exemplary job with handling Payroll. Our organization has full-time employee's as well as contractor's and we never have an issue with payroll.
• Insurance renewal process is painless.
• Another plus to using Paychex Flex is the customer support. Questions and/or inquiries are handled promptly and in a timely manner.

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• Benefits - program is not as user-friendly for admin or employee as other HRIS
• Carrier connections - there are too many issues with the third party
• Pricing - so many new features that aren't included with the current price, it can be difficult to have your company understand the need for a product due to the additional cost

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• It's difficult to update user emails and user phone numbers after they have been set
• The performance management system could use some quality of life improvements like viewing previous reviews while completing a new review or allowing a manager to view the self-review of an employee while completing the manager review.
• For the issues and incidents section, it would be great if system admins could submit a new case like a workplace injury or near-miss without having to tag an employee in the case. Sometimes we just want to add the information into Flex for recordkeeping purposes and for generating 300A forms at the end of the year.

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• Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
• NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
• Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.

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• Using Paychex Flex has been a great timesaver for me - I can print out timesheets that help keep me focused on all the employee's time and accurate reporting.
• The payroll journals are very easy to read and make cash management a very simple process.
• Employees love that they can go online and see their paychecks and payroll information, thereby leaving me to do more important tasks.

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